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The Westin Lake Las Vegas Resort & Spa

4.0 of 5 101 Montelago Boulevard, Henderson, NV 89011
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#16 of 27 Hotels in Henderson
508 Reviews 4 of 5 stars
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The Westin Lake Las Vegas Resort & Spa
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The Westin Lake Las Vegas Resort & Spa
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508 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nothing against the staff here. They are very pleasant and try to do their best to make things right. But they're fighting a losing battle against Westin/Starwood. Quite simply, this hotel has not been taken care of. The furniture and carpeting are extremely worn. The chairs at the pool are disgusting and the umbrellas there are literally full of holes.... More

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Fullerton, Ca, USA
Top Contributor
124 reviews 124 reviews
62 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We met our son and his family here for a night. They have stayed here before and the grandsons really love the children's pool and the beach area. The children's pool is larger than most hotel pools and is a constant 3 feet deep. Our 5 year old grandson loves it, because no matter where he is, if he is... More

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County Durham
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights with my husband and son during our 3 week vacation from the UK. Booked suite, first suite was very dirty and did smell of smoke. Spoke to manager who was pleasant and agreed to move us, but on doing so realised that the suites she was looking at placing us in are all dog friendly, nothing against... More

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WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for letting us know about your recent visit at the Westin Lake Las Vegas Resort & Spa. We'd first like to apologize for the inconveniences that you encountered with our accommodations. As a 100% smoke-free property, we regret to learn about your experience upon arrival and hope you will accept our apologies for any inconveniences that you experienced... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Westin 9/6 and 9/7. There were a couple events going on 9/6, but that did not negatively affect the service. Check-in was fast and easy. The room clean and comfortable. I love this resort, the beach area and pool area is lovely. There's not an abundance of congestion, which is perfect for a quiet getaway. And... More

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WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are certainly happy to learn that we have become your home away from home. Thank you for taking the time to share your experience at the Westin Lake Las Vegas Resort & Spa. We are glad that you found our location to be the perfect spot for a quiet getaway. As you mentioned, we do offer a shuttle service... More

Littleton, Colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We book a 4 night stay at the Westin Lake Las Vegas to celebrate our 40th anniversary. In addition to staying at the hotel we planned to ply golf and as a surprise to my husband I had made a reservation for our sons plus one son's fiancé to join us Friday through Monday. I notified the hotel we were... More

Was this review helpful? Yes 3
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review. Although we are truly honored that you chose to celebrate your 40th wedding anniversary at our resort, it is disappointing to hear that we fell below your expectations. On behalf of our staff, I'd like to extend my sincere apologies if you felt we did not make every effort to make your visit more memorable.... More

Lancaster
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Came to this hotel not expecting it to be as beautiful as It was, it was so pretty and clean. Truly a spa feeling, loved the room and the ease of access. Loved the pools and the lake. This hotel is about 20 mins from downtown but is worth the drive. Will definitely be going back.

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WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are delighted to know that we were able to pleasantly surprise you with our services and amenities at the Westin Lake Las Vegas Resort & Spa. Thank you for taking the time to let us know how much you enjoyed your stay. We hope to welcome you back again soon. More

Porter Ranch, California, United States
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Read quite a few reviews on this property, and as expected, the property was average at best. It should have seen better days many years ago, but it badly needs renovation and update. However, it's unlikely that they will be able to do so as they can not command any decent room rate. It out in the middle of nowhere.... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review and loyalty in the SPG program. It is truly regrettable to learn that we were unable to fully impress you on this occasion. Please accept our sincere apologies for the inconveniences and noise disruptions that you encountered throughout your stay. The feedback that you've shared is appreciated and will be passed along to our management... More

Rochester Hills, Michigan
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The area entering into the resort looked like the Apocalypse. The valet guys were playing tag when we went in to pick up our keys. The hotel looked much better in the pictures. Only 1 elevator working and took around 5 minutes to arrive. Large, loud group there with lots of testosterone. Overall, creepy place. We paid, but left shortly... More

Was this review helpful? Yes 3
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

The safety and security of our guests and staff is always our highest priority so we are disappointed to know that we missed this opportunity to fully impress you with everything our resort has to offer. We hope you will someday allow us the opportunity to welcome you back to provide you with a stay that exceeds all expectations. More

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. We wanted somewhere that would accept our dog. Had a nice fire pit outside for cool evening. It was off season so the resort was quiet. Breakfast was a delicious buffet. Room was very clean and comfortable.

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WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It was a pleasure to welcome you and your four-legged companion to the Westin Lake Las Vegas Resort & Spa. Thank you for taking the time to let us know how much you enjoyed your stay. We are always pleased to hear when a guest enjoys our fire pits. We appreciate the kind words that you've shared in your review... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I are Las Vegas locals and decided to spend a night out at the Westin. We arrived around noon Sunday and knew ahead of time that check in was not until 4pm but figured we would be able to hang out by the pool, which was pretty much our plan for our time there anyway. We were... More

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for choosing to spend your Labor Day weekend with us at the Westin Lake Las Vegas Resort & Spa. We truly appreciate the level of detail that you've shared in your review, as we are always happy to read how our guests choose to spend their time at our resort. We hope you'll accept our sincere apologies for... More

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Additional Information about The Westin Lake Las Vegas Resort & Spa

Address: 101 Montelago Boulevard, Henderson, NV 89011
Phone Number:
Location: United States > Nevada > Henderson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Lake Las Vegas Resort & Spa 4*
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Also Known As:
Loews Lake Las Vegas Hotel Henderson
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews

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