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The Westin Lake Las Vegas Resort & Spa

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101 Montelago Boulevard, Henderson, NV 89011
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The Westin Lake Las Vegas Resort & Spa
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The Westin Lake Las Vegas Resort & Spa
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Georgetown, Kentucky
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed 4 nights at this beautiful resort. The hotel rooms and the grounds were immaculate. I was reading some of the reviews regarding the rooms being dated please don't let this deter your staying here . The rooms are nice and clean. It's seems as though they have thought of everything to make your visit enjoyable... More 

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Worldwide
Level Contributor
739 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 681 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This place is highly rated on some Websites, and has some aggressive pricing on room rates. So it may at first appear to be a good deal. Then one reads the reviews about the almost empty dining room serving expensive meals to lonesome diners, closed casino and storefronts, etc. Folks following the folly of the Lake Las Vegas “development” may... More 

Was this review helpful? Yes 1
Long Beach, CA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel. Wonderful Staff. AMAZING POOLS. Your Pets are welcome!!! Very family friendly with lots of activities like Kayaks, PaddleBoards and even Smores kits for the kiddos. Movies on Friday and Saturday in the Beach/Lake area. The views at night are magical. No bugs to be seen. The whole place was very clean. The morning staff differs from the night.... More 

Was this review helpful? Yes 2
Lancaster, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I recently stayed here for a week in order to celebrate our anniversary. The property is located about 20 minutes outside of the Vegas Strip so if you are looking for a great place to stay that is more family oriented and away from the ever present slot machine sounds, this is the place for you. From... More 

Was this review helpful? Yes 2
Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

AVOID! I am writing this on a Sunday night at 11:30 while on the sixth floor, even as several floors down in the lobby a very loud dance party whose DJ is bored out of his mind on his phone and about eight people are dancing on an empty dance floor. Meanwhile the family with small children across the hall... More 

Was this review helpful? Yes 3
Zurich, Switzerland
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago

For those who are looking for a great scenary with a beautiful lake and nice buildings inspired by an italian town: Go to Lake Las Vegas and book a night at the Westin. But be aware that rooms are noisy, and every time somebody bangs a door in the next room, it feels like an earthquake. We only stayed there... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Although we are glad that the beautiful scenery surrounding our resort was appreciated, we deeply regret your overnight stay did not fully impress you. It is disheartening to read comments like yours as this is not the experience we anticipate for any of our guests. Our goal is to deliver exceptional service to all our guests and should we learn... More 

Durango, Colorado
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived early at around noon and did not expect to check in but hoped to store luggage and go to the pool. Others that were checking in before us, opted to pay the $25.00 to be able to check in early. ( nice to have that option) We chose to wait for a room as we were told that... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Although we are glad that the beautiful scenery surrounding our resort was appreciated, we deeply regret your overnight stay did not fully impress you. It is disheartening to read comments like yours as this is not the experience we anticipate for any of our guests. Our goal is to deliver exceptional service to all our guests and should we learn... More 

Ramona, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First the arrival After reading most all of the negative reviews on here I opted to stay at the near by Hilton ..after another read came back to the Westin lake las Vegas ...Actually glad I did so ..here goes ...check in very fast and very friendly staff ...more willing to help than most ...valet parking very quick and really... More 

Was this review helpful? Yes 2
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We think your review is awesome! Thank you for choosing the Westin Lake Las Vegas Resort & Spa. The many compliments you have shared in your review for our resort, staff and onsite restaurant are all truly appreciated. We were thrilled to hear that the Chilean Sea Bass you ordered was the best you ever had and that the rib... More 

Liverpool, United Kingdom
Level Contributor
135 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel looks excellent on first arrival with a long drive. Check-in was easy - I had read other negative reviews on the check-in staff but I couldn't fault them, even on check out when I queried a cost, they amended it straight away. Car parking is easy, although could do with some shade as temperature in car was 60... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your comments with regard to the Westin Lake Las Vegas Resort & Spa. We're so glad that you enjoyed the comfort of your room and its amenities. The suggestions you have offered are greatly appreciated and will be shared with our management team to consider for the future. Please come back and see us again soon. More 

California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So on first impression the hotel looks great, the view is wonderful and the pools looks amazing for the kids. We always stay with Starwood and try for the Westin brand because usually the stays are great. We were on a two week road trip that included 5 Starwood Hotels. We were staying here for 3 nights. I believe this... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review. It is disappointing to know that we did not impress you on this occasion. Our guests are always our top priority and we regret that we missed several opportunities to convey that during your visit. Your comments will be shared with our team to ensure we take every opportunity to exceed our guests’ expectations. We... More 

Hotel Review Summarization

What travelers say

  • Very nice(9)
  • Golf course(8)
  • Pool area(7)
  • Rick cafe(6)
  • Free shuttle(5)
  • Hoover dam(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (18)
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Pool (34)
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Superior Room (Pre-Renovations) (45)
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The Hotel (116)

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Hotel & grounds (1)
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