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All 27 Henderson hotels

The Westin Lake Las Vegas Resort & Spa

4.0 of 5 Resort   |   101 Montelago Boulevard, Henderson, NV 89011
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Ranked #15 of 27 hotels in Henderson
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Alex R Downey, California
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384 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Gillette, Wyoming
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This has been one of the worst vacation experiences ever. We booked this trip to do a little golfing and relax. When we arrived they had over sold the hotel so they made arrangements to send us to the Hilton down the street. It was inconvenient but the did comp our room. They were so disorganized that it took 30... More

Was this review helpful? Yes 4
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your candid feedback. It is truly disappointing to know that we failed to impress you in several areas of our resort. We are constantly looking for new ways to improve our services and we appreciate that you've directed us to the areas that need our attention. On behalf of our entire staff, I'd like to extend my... More

Downey, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here four times now, and each and every time, Westin proves to be our choice. We have stayed in 3 out of the 4 properties in the lake, and, quite frankly, if Westin continues to provide us with the service they have so far.... Even when we belong to Hilton rewards, I don't see a reason to... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are very thankful for your loyalty and encouraging review! Your positive comments motivate us to continue to provide superior quality for our guests. Thank you for making the Westin Lake Las Vegas Resort & Spa your new home in Vegas. We look forward to your next visit and hope you will continue to stay with us in the future. More

Surrey
Senior Contributor
32 reviews 32 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, her adult brothers, her parents and I decided to go to Vegas however, wanted to stay off the strip. We found the Westin Lake Las Vegas Resort & Spa in a package offered by an airline flying out of Bellingham, Washington. It was listed as a 4 Star resort in Henderson and the prices matched or beat the... More

Was this review helpful? Yes 2
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We greatly appreciate you sharing the highlights of your visit, as well as the areas of your trip that fell below your expectations. While it is wonderful to see that our breakfast, Westin Heavenly Bed and clean accommodations met your expectations, we do regret if you encountered any difficulties with our location and dining options. As a convenience for our... More

Las Vegas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This isn't a hotel for people who are looking for the non-stop action of the strip. This is a place for Las Vegas residents and others who simply want to escape for all the downtown madness. Though, it is off the beaten path that doesn't mean this hotel lacks any of the service or ammenities of more centrally located establishments.... More

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

While we greatly appreciate that you would recommend our resort to others, we are disappointed to learn that we were unable to impress you with our on-site restaurants. We are happy to have been your escape from the hustle and bustle of Las Vegas, however we do still offer a shuttle service to and from the Las Vegas nightlife just... More

Pasadena, California
Top Contributor
80 reviews 80 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't be deceived! This place is a wreck! We returned from a very early dinner to the hotel to do a little swimming and after getting in all our gear and heading down to the pool we found that although it was still 90 degrees outside, the pool had closed at 5pm! To top it off the patio was closed... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking a moment to let us know about your stay. We sincerely apologize for any inconveniences that you and your family encountered during your stay, especially at our pool. We can understand your frustration and we do sincerely apologize that we were unable to meet your expectations on every level. We would like to have another opportunity... More

hudson valley, ny
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at this hotel. We fly into Vegas as a jumping off place before going on to or after staying at national parks within the vicinity. We are not interested in staying on the strip and The Westin in Henderson is a perfect choice. It is about 30 minutes from the LV airport. It is a... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your beautiful description of our resort. It is heartwarming to know that you consider us a perfect choice for a relaxing getaway in the area. We greatly appreciate the level of detail that you've provided, as your review will be helpful for our future travelers. We hope you'll continue to stay with us at the Westin... More

New York, NY
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were there for four days, two of which were for a conference. At first I thought it was just so-so, a bit worn with an oudated gym. Then I started to see the beauty and the fun. Wide open spaces, lovely man made beach, boats, two enormous pools (one dedicated to kids/families with an enormous water slide, well staffed... More

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your Westin Lake Las Vegas Resort & Spa experience with us and letting us know just how much you enjoyed our tranquil setting and wide-open spaces. We are so glad that you gave us a chance and that we were able to win you over! We truly value your feedback and we hope you will come... More

Kent, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am very disappointed with the hotel service. We asked for some help at the front desk but seems that the employees are not happy to help. They are rude. Some seems to hate their jobs in this hotel just the way they talk to customers. The beds are so small that I woke up with bad backache everyday. I... More

Was this review helpful? Yes 2
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review. On behalf of our entire staff, I apologize for your disappointing experience at our resort. Please know that your stay does not reflect the high standards that we've set for our property and we sincerely apologize for any discomfort or inconveniences that you had to endure. We wish we had the opportunity to address these... More

Miami Beach, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My group meets 5 times a year in Lake Las Vegas and we recently switched to The Westin. I wanted to say that Jenn in the Arabesque Lounge is a real keeper - she has the best peripheral vision of any server I remember - sees the whole picture and even when slammed, arrives just in time with her smile... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you so much for your kind words! We will certainly pass along your review to the specific staff member that you've mentioned. She will be happy to read your warm remarks! We look forward to welcoming you back to the Westin Lake Las Vegas Resort & Spa. More

nova scotia
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two friends and I stayed here for one night March 31st . We booked because Willie was playing here . We also booked the golf package with the rooms . This was an awesome deal . South Shore golf course is truly one of the greats . Teeing off over canyons, beauty everywhere . The staff in both places couldn't... More

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It sounds like the perfect trip! We are glad you enjoyed the golf course and your stay with us at the Westin Lake Las Vegas Resort & Spa. We hope you'll choose to stay with us again sometime in the near future. More

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Additional Information about The Westin Lake Las Vegas Resort & Spa

Also Known As:
Loews Lake Las Vegas Hotel Henderson
Loews Lake Las Vegas Hotel
Loews Hotel Henderson
Loews Resort Henderson
Loews Henderson
Henderson Loews
Address: 101 Montelago Boulevard, Henderson, NV 89011
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Henderson
#4 Luxury Hotel in Henderson
#9 Romantic Hotel in Henderson
#14 Business Hotel in Henderson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Lake Las Vegas Resort & Spa 4*
Official Description (provided by the hotel):
Named one of the "world's best hotels" by Travel + Leisure, The Westin Lake Las Vegas Resort & Spa offers visitors a 3,600 acre resort with spa, golf course, and fine dining. ... more   less 
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