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The Westin Lake Las Vegas Resort & Spa

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101 Montelago Boulevard, Henderson, NV 89011
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3rd Night Free/Breakfast
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The Westin Lake Las Vegas Resort & Spa
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717 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

This is a very nice hotel with great amenities, but lacks a well trained staff and needs much better management. The pools at this hotel are nice and I like how they have one that is more kid friendly and another that is more for the adults. They have kayaks and paddle boards for rent on the beach area; however,... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stay away from this place!!!!! Read the reviews!!! Very very poor service. Where do I begin?? Negotiated price per room.. Then they added additional $50 in " junk fees"... Cookies in the VIP room were specifically for " VIP" guests and were asked to not pick one up for the 1 year old toddler that really wanted one... Let's see...... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed two nights with family & friends. The grounds are nice,well kept and the staff were friendly. The lake was green and smelly. Our lakefront view was of green murky water. We changed rooms for a pool view. The rooms were basic with a small mini fridge. Other than two pools, there is nothing else to do at this... More 

Was this review helpful? Yes 1
Fort Collins, Colorado
1 review
4 of 5 stars Reviewed 1 week ago

While we had a lovely stay at the Westin this past weekend, our trip was made a bit difficult due to a lack of food allergy education among wait staff. At Rick's during dinner on the first night of our stay, our server indicated very little knowledge of food allergies, as we were ordering for our peanut, tree nut and... More 

Was this review helpful? Yes 2
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for sharing your story with us. We're delighted to hear that you had a lovely stay at the Westin Lake Las Vegas Resort & Spa and that certain members of our staff were incredibly helpful. We understand that dining out can be a challenge when someone has a food allergy; therefore we will be sharing your comments with... More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Always great to see the sames faces at the Westin and to meet new faces. Amber the Manager in the restaurant and Julia poolside are an amazing asset to the company! Amber is always very welcoming we love seeing her! Tyler pool guy great to see him its been a year and he's still smiling! one down fall gal that... More 

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WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review of the Westin Lake Las Vegas Resort & Spa. We're so happy that your weekend getaway was enjoyed so much and that numerous staff members helped to create a memorable experience for you. All your feedback is truly appreciated, thank you. We look forward to welcoming you back again. More 

Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our week at the resort. Beautiful location and wonderful service. The restaurants at the resort have excellent food and the evening lounge staff are friendly. We enjoyed the pool area and sitting in front of the fire in the evening. The rooms are nice. Not super, not bad....just nice and clean. The village was a let down.... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We cannot not tell you just how pleased we were to hear that you enjoyed your visit to the Westin Lake Las Vegas Resort & Spa so much that you have already made plans to return later this summer. Your review and lovely compliments for our hotel and staff have made us all very happy. We're also glad you liked... More 

Grafton, Massachusetts
Top Contributor
68 reviews 68 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights for a conference. The staff was friendly, and the hotel itself had lots to offer. Pool, good food, activities like volleyball. We ate at the hotel all days and the food options were decent. On Thursday night they had music and free wine tasting on the veranda overlooking the pool. Nice touch. Overall I would... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for your review and recommendation. Whether our guests are staying with us for business or for leisure, the Westin Lake Las Vegas Resort & Spa offers a wide variety of amenities and benefits for guests to enjoy. We are so glad that you had an enjoyable time while visiting us for the conference and hope that we can... More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just got home from our weekend Staycation at The Westin. I was a little apprehensive after reading many negative reviews. We had stayed at another property last year and thoroughly enjoyed our stay there. However, I had purchased a two night stay through Groupon for The Westin this summer. What a great weekend!! I was able to upgrade upon... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We think your review is fantastic! Thank you so much for taking the time to share your feedback about your recent experience at the Westin Lake Las Vegas Resort & Spa. We are thrilled that you chose to stay with us for your weekend staycation and had such a great time. Your wonderful compliments for our resort, staff and amenities... More 

San Diego, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great rooms, nice location, friendly staff. Wonderful Pool area with water slide to keep kids occupied. 2 pools - 1 for adults only, 1 for families. Have a DJ spinning tunes poolside and food/drink runners everywhere. Poolside cabanas available for rent for shade down by the pool and if you want to rent SUP orkayaks - these are available beachside... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

It is very kind of you to describe the Westin Lake Las Vegas Resort & Spa as a desert oasis. Thank you for sharing such positive feedback about our guestrooms, location, staff and our amenities. We're thrilled your stay with us was so memorable. Please come back and visit us again soon. More 

California
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there on our way home from vacationing in Arizona and our family loved it. The place is beautiful and as a SPG member I've been to a lot of Westins. The pool area is well laid out and the slide is a bonus for our kids. The rooms are spacious and the bathrooms are always a plus when... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

As a SPG member we would like to thank you for your lovely review of the Westin Lake Las Vegas Resort & Spa. We're delighted that you and your family enjoyed your stay and that the kids had such a great time in our pool. It was truly a pleasure to have you here with us and hope to welcome... More 

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