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BEST WESTERN Fernley Inn

2.0 of 5
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1405 East Newlands Drive, Fernley, NV 89408
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BEST WESTERN Fernley Inn
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Ranked #2 of 4 Hotels in Fernley
A recent review
3 of 5 stars Reviewed June 10, 2015
ColonelLarrySanJose San Jose
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Fernley Inn
See the most recent reviews
San Jose
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 10, 2015

If you are traveling on RT 80 with a pet near or to Reno, The BW Fernley is a good spot. The rooms are clean and pets get a room on the first floor across the parking lot from the 'pet area'. KFC is across the parking lot, but there are some places close by such as the Black Bear... More 

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear ColonelLarrySanJose: Thank you for staying with the Best Western Fernley Inn. We appreciate your business. We are glad to hear that you enjoy the pet rooms. If there is any thing that we can do for you please do not hesitate to let us know. We hope to see you soon and have a safe trip. Sincerely, Lisa Ketner... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Was a lovely hotel. Near the freeway but far enough away to be very quiet. Beds were awesome!!! Rooms were VERY clean! This mean a lot when traveling. Hotel staff was very helpful upon checkin to suggest good place to eat and directions to nearest drugstore.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Beachbumgirl222: Thank you for staying with the Best Western Fernley Inn. We appreciate your business. We are glad that you enjoyed your stay with us and we hope that your next trip through the Fernley area that you will stay with us again. If there is any thing we can do please do not hesitate to let us know.... More 

Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 25, 2015

TV sucked, weak shower, little to be desired breakfast make for a mediocre hotel. I gave it a 2 based on my hotel experience, more like a 3 based on the location. Pool seems nice and the rooms are clean but old.

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Dan K: First of all, thank you for staying with the Best Western Fernley Inn. We appreciate your business. I am not sure what you meant when you said the tv sucked. We have over 100 channels on our television. So I was really confused. Also, when you said the shower was weak I am still confused as to... More 

1 review
4 of 5 stars Reviewed May 19, 2015

Our company stays here all the time. The hotel staffs recognize us from all the times we were here. Very comfortable, convenient within walking distance to Walmart, fast foods and restaurants. Most of our clients are located within 2 miles of this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear 38hungd: We appreciate you staying with the Best Western Fernley Inn. Thank you and your business for housing your employees here. Please let us know if there is any thing that we can do for you. Thank you again and we look forward to seeing you in the near future. Sincerely, Lisa Ketner General Manager More 

Yreka, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015

Older motel. No elevator to use for getting to the second floor, nor was there an offer for seniors to use an ADA compliant room on the first floor. Toilets clog easily and their solution is for you to use the toilet plunger to remedy the problem. And....just leave the plunger in the room, the maid will pick it up.... More 

Review collected in partnership with Best Western

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Gary Peery: Thank you for choosing the Best Western Fernley Inn. I appreciate your comments and I would like to respond to them. First of all, we would have put you on a ground floor if there was one available. If you needed a ground floor I would suggest making reservations in advance instead of walking in with none.... More 

Whitehall, Montana, Usa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

This was my second stay at the Best Western Fernley. I travel with my two small dogs and knew this to be a comfortable place, away from the hub-bub of Reno/Sparks. I found the price to be fair. The pet area is easy to access and well-lit. It is also equipped with plastic bags for cleaning up after your pet.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Maxine L S: Thank you for choosing the Best Western Fernley Inn for your travels. We appreciate your business. I am glad to hear you enjoyed your stay and that you have stayed with us in the past. Welcome back!! If there is ever any thing we can do for you please let us know. Again, thank you!! Sincerely,... More 

Delta, Utah, United States
1 review
4 of 5 stars Reviewed May 3, 2015

We thought it was good value for our money. The staff were very friendly and helpful. The room was satisfactory. The motel was close to places to eat and the free was good. The outside landscaping was well maintained as was the building. We did not try the pool.

Review collected in partnership with Best Western

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Sherri G.: Thank you for staying with the Best Western Fernley Inn. We appreciate your business and thank you for staying. Thank you for your kind words about our property. I am glad to hear that every thing was satisfactory for you. We hope that you will stay with us again the next time you are through the Fernley... More 

VISTA
2 reviews
3 of 5 stars Reviewed April 27, 2015

I feel if stains don't come out then its time to replace. maybe they don't care but i do and spread out a bedcover and see stains is gross. new covers would be a upgrade and familys should be put around other families so you aren't listening to young people outside your door at 3 in the morning because they... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Deborah Ghandian: Thank you for choosing the Best Western Fernley Inn. We appreciate your business and apologize for the discomforts we may have caused. I am sorry to hear about a stained comforter. Unfortunately, laundry does miss some stained items and it is up to the housekeeper not to put than on the bed. I do apologize that is... More 

Olympia, Washington
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed April 25, 2015

Still looks good from the outside. The room (105) was good size and clean, bed was ok, even had a heat lamp in the bathroom. But it didn't have a microwave nor a refer and it had a strong "old motel" aroma.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Tom O: Thank you for staying with the Best Western Fernley Inn. We appreciate your business. I am sorry to hear you won't be back. Our rooms were just recently renovated so I am not sure what you were talking about when you said old hotel smell. Again, sorry to hear that you won't be back. Sincerely, Lisa Ketner... More 

Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 18, 2015

Clean room that was filled with the smell of smoke. A nonsmoking room shouldn't be surrounded by smokers. My coughed and reacted to cigarette and pot smoke originating from the neighboring rooms. If we hadn't pre-booked and arrived at 12:15am, we would have gone elsewhere. After 6.5 hours of interrupted sleep, I showered, which I literally had to call the... More 

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Dabuinz: Thank you for staying with the Best Western Fernley Inn. We appreciate your business. The hotel is 100% non-smoking. Nevada does not have a law that they have to be a certain amount of feet away from the building to smoke. I do apologize that you had to be by smokers. The pool is seasonal because it is... More 

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