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BEST WESTERN Fernley Inn

2.0 of 5
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1405 East Newlands Drive, Fernley, NV 89408
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BEST WESTERN Fernley Inn
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Ranked #2 of 4 Hotels in Fernley
A recent review
4 of 5 stars reviewed yesterday
Philip S Kennewick, United States
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114 reviews from our community

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    49
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    10
    5
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36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kennewick, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very courteous staff on check-in. Noise from other guests stopped about 10PM. Entry door had 18" long gap where the weatherstrip is supposed to go, shower curtain and towel bar falling off the wall, poor paint job in bathroom, bath door latch very loose, shower head sprayed water everywhere. But the beds were comfortable. Good value for $.

Review collected in partnership with Best Western

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Aloha, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Place was clean, ready, quiet outside of some manufacturer nearby. I would come back, though I always check prices online and do have a Best Western Rewards card and corporate discount number. During my online reservation I stated that it may take me toil 8:00 PM to arrive and they honored that. My wife was very satisfied and with her... More 

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Camas, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

A real surprise in the motel group in Fernley. I knew that when I saw the spacious lobby and décor that it was going to be a good place to stay. We had no complaints about anything. Beds were excellent and the hotel was very, very quiet. Also very convenient to Fernley Amenities.

Review collected in partnership with Best Western

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Olee Miller: Thank you for staying with the Best Western Fernley Inn. We appreciate your business and we are glad that you were pleased with your stay. Thank you for your kind words and we hope that you will stay with us again on your next trip through the Fernley area. Again, thank you and we hope to see... More 

Mountain Home
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Best Western is right off the interstate, very easy to find and clean. There is a Wal-Mart just across the street to pick things up and plenty of places to eat. I would recommend it to anybody. King size beds are on the bottom floor would be recommended unless you like climbing stairs.

Review collected in partnership with Best Western

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Robert C.: Thank you for staying with the Best Western Fernley Inn. We appreciate your business and thank you for your kind words. We hope that the next time you travel through the Fernley again that we will get to see you again. Thanks again! Lisa Ketner General Manager More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Isn't an indoor pool and hot tub ALWAYS seasonal? Isn't that the reason it is indoors? We live in Lovelock and we left the kids with our brother for two nights and decided to stay in Fernley because it is not far from home and didn't feel like going to reno again. We just needed a night away to relax.... More 

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Jferch: I would like to thank you for staying with the Best Western Fernley Inn. I am sorry to hear that you will be going to Reno. Just to let you know "Seasonal" means its only open certain times of the year. Our pool is not heated and the enclosure is glass. So it is very cold in that... More 

Elk Grove, California
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 23, 2015

Very pleasant stay. I travel all over the US, but mostly in Northern Nevada and Northern California. This Inn was exceptional not only for the area, but for Best Western in general. The 1st impression starts with those that greet you at the front counter. The receptionist was very pleasant & made suggestions for dinner and places that were good... More 

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Best Sales123: We appreciate you staying with the Best Western Fernley Inn. Your kind words are appreciated and we are glad to hear you enjoyed your stay. We hope that you stay with us again on your next visit through the Fernley area. Thank you again and we hope to see you soon. Sincerely, Lisa Ketner General Manager More 

Kelseyville
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 12, 2015

Friday afternoon heading east on 80 we encountered a severe wind/sand storm- very high winds were causing multiple problems for all on the road we pulled into Fernley and met the nicest people/staff at the Best western there, So nice was the gal that checked us in we drove back on Saturday from Gardnerville just to spend the night again... More 

Review collected in partnership with Best Western

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear John and Bonnie O: Thank you for staying with the Best Western Fernley Inn. We appreciate your business and I am so happy that you were pleased with our staff. We sincerely appreciate your kind words about our property. We hope to see you soon and thank you once again for your business. Sincerely, Lisa Ketner General Manager More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2015

A clean quiet place to spend the night. Visited going and returning on a family business trip to Oregon. Clean room, nice furnishings. Bed was nice and firm. Great breakfast area. Constant cleanups in the breakfast made up for any kids in the area.

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Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Dick M: Thank you for staying with the Best Western Fernley Inn. We appreciate your business and your kind words. We strive to keep the property clean and up to date. We hope that you stay with us again on your next trip through the Fernley area. Again, thank you and we hope to see you soon. Lisa Ketner... More 

Meridian, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 5, 2015

Unfortunately we had to make a trip for a funeral. We chose this hotel as generally in the past they have been acceptable. We traveled with our 5 yr old and 7 yr old and of course we chose this hotel because of the pool and hot tub, always helpful with kids and these sad circumstances. We check in, they... More 

Was this review helpful? Yes 1
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Toni B: Thank you for choosing the Best Western Fernley Inn. We appreciate your business. I am sorry to hear that your stay was not satisfactory. You booked the hotel on an outside web site. We clearly state that the pool is seasonal. When you checked out you only complained about the pool and spa. No word was said... More 

Bishop, United States
1 review
4 of 5 stars Reviewed December 21, 2014

I always stay at the Fernley Inn when I go to Fernley. I recommend it to others when they are there. It's the only place to stay. Very friendly and clean. I stayed at the Super 8 twice before, will never go back there. Fernley Inn outshines them in everyway. The staff goes out of their way to make you... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lisa k, General Manager at BEST WESTERN Fernley Inn, responded to this review

Dear Theresa H: Thank you for staying with the Best Western Fernley Inn. We appreciate your kind words and hope that you stay with us again your next time through the Fernley area. We look forward to seeing you in the near future and Happy Holidays. Sincerely, Lisa Ketner General Manager More 

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