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Comfort Suites

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800 Mesa Drive, Fernley, NV 89408
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Best prices for: 1 room 1 guest
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113 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Barre, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Exceeded all expectations. We are seasoned travelers and after a long drive and very stressful day, we were exhausted & somewhat cranky. We arrived at 12:15 am and had no trouble locating the hotel. The clerk was friendly, helpful and empathetic to our nearly comatose state. Then we opened the door to the room: very clean, modern, spacious, quiet, and... More 

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Placerville, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I found this hotel to be a shade above the usual franchises along the interstate. It felt more like a suite, with a half-wall separation between the bed and the sitting area. It was spacious, clean and well maintained. The breakfast was good. We would return.

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Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to share your positive feedback! We are very pleased to hear that you enjoyed your stay and hope to see you again soon in the future. Thank you for choosing Comfort Suites in Fernley! More 

Oregon, USA
Top Contributor
59 reviews 59 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived tired after a long day of driving. The room was so nice and comfortable we were immediately able to begin relaxing. Huge room, super clean, bed very comfortable. Very good value too. Breakfast was also great. Wish we could have packed up the room for the rest of our trip!!

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Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to share your positive feedback. We can assure you that your comments will be shared with the rest of the team. We are pleased to hear that you enjoyed your recent stay with us. Thank you for choosing the Comfort Suites in Fernley! More 

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice room, breakfast was excellent, hotel was new and clean. We arrived at night and it was difficult to find in the dark, no signs indicating where to turn. Htg/AC was right next to bed...too close. Trains rolled past nearby all night, but not a major problem as they didn't sound their horns.

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Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jessica Vigil... More 

Sutherlin, Oregon
Contributor
17 reviews 17 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My husband accidentally left his much needed prescription glasses in the room. We have tried countlessless times to reach out to the front desk, which has been a nightmare. We get to reservations and then get connected to the front desk in which we are disconnected! I have never had an experience where you could not reach the hotel directly.... More 

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Terin L, General Manager at Comfort Suites, responded to this review

Thank you for your recent stay with us! I apologize if you have not been able to reach us directly. We had an issue with our phone provider with incoming long distance calls and the issue has been fixed. Please contact me directly so I can locate your lost items and resolve the matter. Thank you again for choosing the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 11, 2015

The staff is so incredibly nice and attentive. Best place to stay in Fernley!! The rooms are clean and comfortable. The food was great. And I just can't say enough about how kind and friendly the staff is.

Was this review helpful? Yes
Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jessica Vigil... More 

Honolulu, Hawaii
Top Contributor
57 reviews 57 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 6, 2015

The Comfort Suites in Fernley was a pleasant surprise. We didn't expect much for such a small, isolated town in Nevada. It was really nice and well maintained. The room was like new and very clean. The room was spacious and the bed was comfortable. The room must have been well insulated because it was cold outside but the room... More 

Was this review helpful? Yes
Terin L, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I apologize if you did not have a rubber mat for the bathtub. We do provide those in each guest room. Your feedback is very important to us and we can assure you that we will use this information to do everything... More 

Allentown, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2015

The town of Fernley isn't very large and the hotel choices are a bit limited. The Comfort Suites is the best of what's available. I had a comfortable suite at the front of the building. Everything was clean, the staff was friendly and the breakfast was decent. I heard people complain about the noise of the nearby railroad tracks, but... More 

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Terin L, General Manager at Comfort Suites, responded to this review

Dear James E. Thank you for taking the time to review our hotel and for choosing the Comfort Suites on your recent stay in Fernley. We are glad that you enjoyed our clean rooms, free Wi-Fi and friendly staff. We appreciate your business and hope that if you are in the area again that you will choose to stay with... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2015

The staff was amazing, super clean room with a huge bathtub! Very comfortable king size bed and a hide a bed couch, very fairly priced and family friendly, even had a laundry facility and an indoor pool. Great selection of snacks and warm chocolate chip cookies which were delicious and melty! The breakfast was amazing a wide variety of different... More 

Was this review helpful? Yes
Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We are very pleased to hear that you thoroughly enjoyed your stay! Your survey responses will serve as encouragement to all of our staff as we strive... More 

McMinnville, Oregon
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015

The hotel was clean the staff was pleasant, and the room was clean and quiet. Comfort Suites is a nice place to stay. The breakfast was the right portion to start the day. I will be staying here when we travel this way again.

Was this review helpful? Yes
Terin L, General Manager at Comfort Suites, responded to this review

Dear Michelle M, Thank you for choosing the Comfort Suites during your recent stay in Fernley. We are glad that you enjoyed the clean and quiet rooms, as well as the pleasant staff. We are also glad that you found great value in the breakfast that we offer in the morning. We hope if you are in the area again... More 

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