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Jailhouse Motel & Casino

211 5th Street, Ely, NV 89301
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Jailhouse Motel & Casino
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61 reviews from our community

Traveler rating
    14
    19
    16
    7
    5
See reviews for
9
30
7
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cupertino, California, United States
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 3 weeks ago

We stopped here coming and going on our trip. Each time, we received excellent service and a delicious dinner. The beef was excellent and perfectly done. We were very satisfied with this restaurant. It was especially fun to eat in semi jail cell. We did not stay in the hotel part.

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Grand Junction, Colorado, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

Our room was clean, comfy, beds were good. It was very convenient to the rest of the town. This was just a stop over after a very long travel day. We had breakfast in the Jailhouse BBQ cafe and it was great! I ordered a scone...it was more like a sopapilla! The waitress called it a "Mormon scone!"

Was this review helpful? Yes 2
Idaho
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 23, 2014 via mobile

we were planning to stay but unfortunately our bike broke down. They were kind enough to not charge due to our situation. So Thank You Jasmine! Once we got going again a day later, stopped by restaurant for lunch. Had 1/2 sandwich and salty chicken noodle soup. Wasn't too bad. Place was very old. Took out my phone for western... More 

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Pueblo Colorado
Top Contributor
122 reviews 122 reviews
87 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed September 19, 2014

Ely, Nevada is a very old and small town so there isn't much to choose from in the way of hotels. If I ever visit again I would go with a more expensive motel/hotel. Although the beds were firm and the room appeared clean there are some definite issues. The chairs were badly soiled and burn holes in the carpet.... More 

Was this review helpful? Yes 1
ElyTraveler, Guest Relations Manager at Jailhouse Motel & Casino, responded to this review

We are in the process of remodeling our rooms to make our guest experience better. We appreciate your comments. Did you fill out a comment card that was left in your room? We give those directly to our Maintenance department to address issues immediately as they arise. Thank you for your comments. More 

Renton, Washington
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 7, 2014

If we were to stay in Ely again it wouldn't be at the Jailhouse casino and hotel. At $70.00 plus there such be a very poor attempt to hide mold on the floor next to the tub. It is convenient to the casino that I won a few bucks. Smallest tv in any of the places we have stay in... More 

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ElyTraveler, Guest Relations Manager at Jailhouse Motel & Casino, responded to this review

We are in the process of remodeling our rooms to give our guests a better experience. Thank you for your comments. We have given this information to our maintenance department. More 

Lahaina, Hawaii
Senior Contributor
23 reviews 23 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 7, 2014

Nice people to deal with, clean place, and good value. Right on the main drag and across the street from a good restaurant for dinner and a good cafe for breakfast. Not much in Ely. A pleasant surprise.

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Ely, Nevada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014 via mobile

As you arrive you are greeted by a host who will later stand at your table and discuss how awefull you are for eating then sticking around to chat because he needs the table yet the back is empty, very rude . The salads are wilted and steaks have no seasoning and did not have the demi glace I came... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
84 reviews 84 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed July 4, 2014

Apparently we lucked out when I called to book here. Never stayed here before and was completely unaware that they had rooms inside the casino, their website only showed the annex buildings that were across the street. When we checked in our room was just a few steps down the hall. The room itself is small very, very outdated, it... More 

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 4, 2014

This motel sucks. It cost more than a nice room in Salt Lake City. We got almost no sleep. The room was crap. Other guests kept us up until 2:30 AM. The front desk did nothing. Dont stay here. Our stay was a total waste of money & time.

Was this review helpful? Yes 2
ElyTraveler, Guest Relations Manager at Jailhouse Motel & Casino, responded to this review

We are sorry you had a bad experience at our motel. The property is under new management and we strive to give each guest a pleasant stay. We are sorry to hear we did not meet your expectations. More 

Tempe, Arizona
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 25, 2014

This was my first stay here. I asked about an upgrade to one of their nicer rooms indoors, meaning what would it cost, etc. The lady at the front desk snapped at me and said 'we have one available but you're gonna have to pay for it!!!' Well, based on her attitude I declined. When I entered the room she... More 

Was this review helpful? Yes 1
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Additional Information about Jailhouse Motel & Casino

Address: 211 5th Street, Ely, NV 89301
Location: United States > Nevada > Ely
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Jailhouse Motel And Casino
Jailhouse Hotel Ely

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