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Comfort Inn Elko

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2970 Idaho St., Elko, NV 89801
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Comfort Inn Elko
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39 Reviews from our TripAdvisor Community

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Carson City, Nevada
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago NEW

The rooms are clean and the Manager Michelle, front desk clerk Dotti and the rest of the staff are great. I go out to Elko frequently for work and I have stayed there a few times and only had one small issue that was corrected on the spot. You also have an Indoor heated pool, spa, fitness room, sauna. There... More 

Helpful?
Thank Don A
Michelle M, General Manager at Comfort Inn Elko, responded to this review

What a wonderful compliment, thank you! We love to hear from our guests and your comment really means a lot. We hope to continue to provide you with the same great service every time you stay with us. Thank you again! More 

Carson City, Nevada
1 review
3 of 5 stars Reviewed December 3, 2015

I frequently travel to Elko for work and stay at the Comfort Inn. The hotel itself is decent, but the primary reason why I continue to stay at the Comfort Inn is Dotti. Dotti is extremely friendly and provides excellent customer service. She does everything in her power to ensure that your stay is as comfortable as possible. Dotti greets... More 

Helpful?
Thank Kelli222
Michelle M, General Manager at Comfort Inn Elko, responded to this review

We really appreciate you letting everyone know what a wonderful job Dottie is doing. She is one of our best Guest Service Agents! We appreciate your feedback and hope you will continue to stay with us for many years to come. Enjoy your holiday season! More 

Napa, California
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 12, 2015

Check in and check out were a breeze. We had a room on the first floor. It was quiet, and comfortable. We had a couch and a king bed. Typical Comfort Inn breakfast. We were a bit disappointed that they only had "sugar-free" syrup for the waffles. WiFi was good.

Helpful?
Thank JGTripper
Michelle M, General Manager at Comfort Inn Elko, responded to this review

We appreciate your feedback and look forward to having you stay with us again! More 

Kalispell, Montana
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 2, 2015

Good location, easy walking distance to shopping, restaurants. Hotel was clean, the bed was comfortable. There were just a few things that didn't work for me: I don't like that the hotel room door doesn't have a spring so that the door will close automatically behind you when you enter the room. You have to pull it shut - which... More 

Helpful?
1 Thank FallenLeafGal
Michelle M, General Manager at Comfort Inn Elko, responded to this review

Thank you so much for letting us know about your stay at our hotel. We appreciate your feedback and will use it to make several improvements. Our goal is offer a wonderful guest experience and we hope you can give us another chance to do so. More 

Los Gatos, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 23, 2015

We stayed here one night while traveling to Yellowstone. The staff was friendly. Very good Continental Breakfast with many choices other than stale pastries and cereal. Even though it was a non smoking hotel, our room smelled as if someone had smoked in it. The smelled was covered with a Fabreze type product which had its own unpleasant smell. Heater... More 

Helpful?
Thank Christina D
Michelle M, General Manager at Comfort Inn Elko, responded to this review

On behalf of our entire staff we apologize that your stay was not what you were expecting. We take guest feedback very seriously and will use your comments to improve our hotel. We do hope that you will stay with us again the next time you are in Elko. We appreciate your business and wish you all the best. More 

Manitoba, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed September 21, 2015 via mobile

Should have been better for the price we paid. At first glance I was impressed but then, looking over the beds I noticed lots of little hairs on the one bed. So we used the other bed. That one had the same little hairs on some of the pillows, too. We did sleep well, however, and I liked the feel... More 

Helpful?
Thank tpennr
Michelle M, General Manager at Comfort Inn Elko, responded to this review

I apologize for any issues you had during your stay at our property. You have given us some much needed feedback and I will bring these issues up to our housekeeping staff. I appreciate your time and can assure you your next visit will be even better! More 

New Jersey
Level Contributor
296 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

Called in morning to get a "quiet" room Dottie was terrific and when we got there, we had exactly what we wanted. Though hotel is not a high end hotel, it is fine, comfortable and clean. Breakfast was good. Stayed at this hotel as stop over between Salt Lake City and Carson City.

Helpful?
Thank ams44
Michelle M, General Manager at Comfort Inn Elko, responded to this review

Thank you so much for letting us know how wonderful your stay was. We appreciate your feedback and look forward to providing you again with exceptional service on your next trip to Elko! More 

wells nevada
2 reviews
5 of 5 stars Reviewed September 8, 2015

So much better than a few years ago! Looks brand new, new manager and everything! Beds were comfy, staff was friendly. Everyone was happy. This was a last minute trip but we will definitely come back.

Review collected in partnership with this hotel

Helpful?
Thank wildbirdy1964
Michelle M, General Manager at Comfort Inn Elko, responded to this review

Thank you so much for your much needed feedback! We appreciate your time and look forward to seeing you again in the future! More 

Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 31, 2015

Stopped here to see a friend in Elko on way to Idaho. The staff were pleasant and very helpful, accommodating with all our needs. More moderately priced than other hotels in the area. The room was clean and nice. The breakfast area bright and clean with several items to choose from. If you can't walk up stairs be sure to... More 

Helpful?
Thank marjories916
Michelle M, General Manager at Comfort Inn Elko, responded to this review

We are always happy to hear from our guests. We appreciate your feedback and look forward to seeing you again on your way through Elko, NV. More 

Brisbane
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 29, 2015

Stopped here on our way to Yellowstone NP. Check in staff were very welcoming and helpful and we were in our room in no time. The room was very clean and comfortable. There was a wide selection at breakfast the next morning. A shopping centre was located next door where we were able to purchase a take away for dinner.... More 

Helpful?
Thank LIL32Brisbane
Michelle M, General Manager at Comfort Inn Elko, responded to this review

So happy to hear you enjoyed your stay with us. Our location is one of our best features! We are within walking distance of many restaurants and as you mentioned a grocery store. Perfect for those last minute items! Thank you for letting everyone know what a wonderful time you had during your stay at the Comfort Inn Elko! More 

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