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All 27 Elko hotels

Comfort Inn

2.0 of 5 Hotel   |   2970 Idaho St., Elko, NV 89801
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Comfort Inn
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Ranked #10 of 27 Hotels in Elko
A recent review
5 of 5 stars Reviewed December 1, 2014
cbull1 Denver, Colorado
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49 reviews from our community

Traveler rating
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    14
    18
    6
    5
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15
10
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11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2014

This was our half way point between Colorado and California. We chose the Comfort Inn, and we had a wonderful stay. The rooms are very clean, and the front desk was very courteous, knowledgeable, and friendly. The mattresses were very comfortable, and rooms well appointed. This is a wonderful property to stay at for a rest stop.

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California
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 2, 2014

I was pleased with our room. Elko was not the destination, just a place to sleep on the way. But of course, you hope for the best. It was plan "D" as without reservations, our first choice turned out to be in an undesirable neighborhood. Anyway, we would consider a Comfort Inn again for future trips. The staff was very... More 

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Michelle M, General Manager at Comfort Inn, responded to this review

Thank you so much for leaving a comment on Tripadvisor. We love to hear that our guests enjoyed their stay. I do apologize about the "view" unfortunately some guests can't see much of Elko, but next time you come through we will be happy to place you in a different location. My personal favorite is room 205. It is has... More 

Box Elder, South Dakota
1 review
5 of 5 stars Reviewed October 26, 2014

I recently had the priviledge of staying at the Comfort Inn in Elko NV. I was very impressed with the staff. Very friendly and helpful. I was even more impressed to find out on checkout that the lady visiting with me in the morning at breakfast was the general manager. Michelle comes in early and takes the time to visit... More 

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Michelle M, General Manager at Comfort Inn, responded to this review

Laurie, It was a pleasure speaking with you that morning. Being that we are a smaller hotel, I have the opportunity to get to know our guests a little better than most. It’s the best thing about my job. I love to hear their feedback and comments about not only our hotel, but Elko in general. Thank you again for... More 

Flagstaff, Arizona
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 13, 2014

Most Comfort Inns are good to very good and this was no exception. Everything worked in my room and it was clean and quiet. The view of a concrete wall next door was not appealing. This motel was really hard to evaluate since they were finishing a major remodel, so recent reviews from other people may not be particularly accurate.... More 

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gm_nv057, General Manager at Comfort Inn, responded to this review

We always appreciate feedback from our guests, and your incite is no exception. You brought up some very valuable points from a guest’s point of view. We will definitely look into these issues and offer further suggestions for the renovation. As always we appreciate your feedback and look forward to offering you an ever better stay on your next trip... More 

Prescott, Arizona
Top Contributor
231 reviews 231 reviews
62 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed September 4, 2014

Limited parking for handicap. Staff was not as friendly as I would have liked. Breakfast - person in charged was overwhelmed - inn was full - county fair going on - she could not keep food trays full. Not within walking distance of casinos.

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gm_nv057, General Manager at Comfort Inn, responded to this review

I do apologize that you were not satisfied with your stay at our hotel. We strive to provide excellent service and in your case we failed to do so. We were very busy during Labor Day Weekend. That could have been why all three handicap parking spaces were not available. I do apologize. We welcome you to come back and... More 

Marco Island, Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 31, 2014

We booked a night in this Comfort Inn in spite of lack luster reviews. We were so well treated and comfortable that we booked a second night. Our room was lovely and comfortable. Dottie, at the front desk was welcoming and really helpful. The entire property is being updated. I recommend it if you find yourself in Elko.

Was this review helpful? Yes 2
Michelle M, General Manager at Comfort Inn, responded to this review

Thank you so much for such a great review! We appreciate your business and hope others will have the same great experience. More 

Tacoma, Washington, Usa
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 27, 2014

The $142 per night price for a Comfort Inn is way out of line since the hotel is not in the best shape. Wallpaper was peeling and although the room was cleaned well was somewhat musty. I gave three stars due to the fact that the front desk staff was excellent and very helpful. I had to give a presentation... More 

Was this review helpful? Yes 1
Michelle M, General Manager at Comfort Inn, responded to this review

Thank you for leaving a comment regarding your stay at our hotel. We appreciate your business and look foward to seeing you again. More 

Reno, Nevada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2014

I was there during Cowboy Poetry Gathering (peak time for hotels) so it was a bit pricey but a good choice. Clean comfortable room. Convenient to the convention center. Not right next to the freeway so it was quiet. Plenty of parking well lit & safe feeling. Bed was a bit soft for my taste but good for side sleeper.... More 

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Michelle M, General Manager at Comfort Inn, responded to this review

As always thank you for staying at the Comfort Inn of Elko, Nevada! More 

Top Contributor
53 reviews 53 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 29, 2014

Working in the area and normally don't stay here but a big function in town so had little choice. First 2 nights decent price but when the function started price went up 50 bucks a night. Talk about gouge people. Room was fair but not maintained to well wallpaper peeling off the shower wall. Several morning had no coffee packs... More 

Was this review helpful? Yes 1
Michelle M, General Manager at Comfort Inn, responded to this review

I do apologize for your experience at our hotel. I understand that many people are unaware of Cowboy Poetry and are suprised to see our prices increase. We do appreciate your business and are happy to announce a full remodel taking place throughout 2014! Please consider the Comfort Inn for your future stays in Elko, Nevada! More 

Santa Cruz, California
1 review
3 of 5 stars Reviewed November 17, 2013 via mobile

KI have stayed here quite a few times but I will not any more! Check in was awesome Kim was very nice and seemed to really care. Usually I am out of there the next morning very early, this time I was able to just relax and sleep in. Or so I thought! Check out time is clearly stated 11am... More 

Was this review helpful? Yes
Michelle M, Manager at Comfort Inn, responded to this review

On behalf of the Comfort Inn Management Team I apologize not only for our lack of professionalism but the overall unacceptable service you received. We value the opinion of our guests and without feedback we are unable to make necessary improvements. Please give us a chance to correct the problem. You mentioned that you have stayed with us before, and... More 

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Additional Information about Comfort Inn

Address: 2970 Idaho St., Elko, NV 89801
Phone Number:
Location: United States > Nevada > Elko
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 52
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Also Known As:
Comfort Inn Elko
Elko Comfort Inn

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