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Holiday Inn Express Elko

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3019 Idaho Street, Elko, NV 89801
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Holiday Inn Express Elko
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165 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
199 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed December 13, 2015

We stayed one night here and it was very pleasant. David, our front desk check in guy, was professional and friendly. Our room was spacious and clean. The bed and beddings were comfortable and we had an restful sleep. The gym only had cardio equipment, no weights which was weird. The breakfast was delicious and plentiful. I especially liked the... More 

Helpful?
Thank tattersall_12
Michelli L, Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for taking the time to let us know how we are doing. We have a great staff and great guests! We hope to see you again on your next visit to Elko! Sincerely, Ciera L. Assistant General Manager More 

Salt Lake City, Utah, United States
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 11, 2015

I wonder if this place is under new ownership? I've stayed here on my last two visits and have been impressed by how much the overall feeling here has changed. Pleasant, nice staff. The breakfast is still...well, at least they try now. The lady running the breakfast was super nice and she has almost no way to cook anything. I... More 

Helpful?
Thank Roland C
Michelli L, Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for writing us a review of your recent stay. My staff is very pleased to hear that we were able to change your mind about our property. Any feedback is always helpful so we can make the right improvements. We hope to see you on your next visit to Elko! Sincerely, Ciera L. Assistant General Manager More 

Bend, Oregon
Level Contributor
204 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed December 1, 2015

Very nice Holiday Inn Express & Suites - different from most holiday Inns - a very nice western themed hotel lobby - they had free beer / wine and snacks at night as well as the free breakfast - nice rooms - quiet and clean

Helpful?
Thank RNA1958
Michelli L, Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ciera L. Assistant General Manager More 

West Sacramento
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 21, 2015

Even with the windows open on a 35* night, our suite was uncomfortably warm. When we went downstairs to the lobby, they had the "fireplace" going and the heat cranked up. If the temp could be properly controlled, I'd give this hotel a 3-star rating. Uncomfortable couch and chair in living room. So-so at best breakfast. Have stayed at several... More 

Helpful?
Thank mugsiewugsie
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Michelli... More 

Escondido
Level Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed October 30, 2015

All I hoped it would be and more. Room 300, king, my requests before arrival were all met, corner room, good working areas, 1 TV, some ff&e need attention, water pressure good, and hot. Normal HEI breakfast, good. Recommended

Review collected in partnership with this hotel

Helpful?
Thank ranles76
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michelli L. More 

Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed October 30, 2015

The front desk staff was super, kudos to Kaasen, We are platinum members and were greeted with the amenities that go with it. The room was very nice comfortable and clean. I always love the beds and pillows at the HIE's. The breakfast room was neat and clean and the supply of food was plentiful and hot. I would highly... More 

Review collected in partnership with this hotel

Helpful?
Thank 915ggil
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for taking the time to review our hotel. We have a great staff and great guests! We hope you will return again soon. Sincerely, Michelli L. General Manager More 

herzliya
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 4, 2015

Stayed one night. We Was very pleased with this hotel. Spotless, like new, rooms. Extremely comfortable and well appointed. Clean and quiet hotel. The staff was most helpful, pleasant and genuinely seemed happy to be working there. The breakfast was great and good wifi.

Helpful?
Thank ilando
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your wonderful review of our hotel. We value your feedback. Our team takes pride in providing a positive experience, and I will pass your praise on to them. Sincerely, Michelli L. General Manager More 

Pocatello, Idaho
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 29, 2015

Check in and check out went fast and smoothly. When we got to our suite, it was large with two queen beds and a pullout sofa. There was also a kitchenette and fridge, which wasn't emptied from the previous stay. There was also a can of skoal left on the side of the bed on the floor. No one in... More 

Helpful?
Thank RoseLikes2Travel
IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear RoseLikes2Travel, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am happy to read your smooth check-in and check-out process, and well liked the comfort of the bed received. However, we are truly sorry if your stay was... More 

Elko, Nevada
1 review
5 of 5 stars Reviewed September 28, 2015

Awesome hotel. Very clean and quiet as we stayed on the third floor. Wonderful staff, very friendly. Great breakfast bar, the woman who ran it during the morning kept the food well stocked. Thanks so much!!

Helpful?
Thank C K
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michelli L. General Manager More 

Hawaii Kai, Hawaii
Level Contributor
5 reviews
3 of 5 stars Reviewed September 16, 2015

3 night stay. Mid September 2015 Clean and comfortable. Good beds 1 block off of interstate Next door to restaurants in casino Breakfast was different weekday vs weekend. Weekend better on meat side Wifi down for 30 hrs

Helpful?
Thank stewart j
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am sorry that the wifi experience was lacking. We do hope to have the opportunity to welcome you back in the future, so that we can provide... More 

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