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Holiday Inn Express Elko

2.5 of 5
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3019 Idaho Street, Elko, NV 89801
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Holiday Inn Express Elko
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Ranked #8 of 27 Hotels in Elko
A recent review
3 of 5 stars reviewed 4 days ago
CGeary Santa Rosa, CA
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140 Reviews from our TripAdvisor Community

Traveler rating
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    45
    23
    5
    7
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Rosa, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We are routine travelers along Hwy 80 through Nevada and regularly stop at the Holiday Inn Express in Elko. Most recently, we stayed at the property on May 21 and May 27, 2015. It was not up to its usual standard. The stopper in the bathtub did not function. The breakfast bar was not well stocked; opened quite late for... More 

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Dublin, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

During a recent cross-country trip to CA, we experienced best in class customer service at this particular HI Express. The front desk manager, knowing that we needed a refrigerator, upgraded us to a king suite as there were no standard rooms available with refrigerators, She also invited us to the hospitality reception that evening which was a welcome treat after... More 

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Gardnerville, Nevada, USA
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. The first night We stayed they had free dinner and beer or wine. I was really surprised by the breakfast provided each morning. There was a pancake maker, cereal, bread for toast, bagels, yogurt and juices everyday. Both mornings that I was there they had biscuits and gravy as well as bacon and eggs.... More 

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Lincoln NE
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is almost impossible to find a totally smoke-free hotel in a gambling city, but this Holiday Inn Express in Elko, Nevada fills the bill quite nicely. For families with members who are allergic to smoke and pets this is a fantastic find. We found this hotel clean and roomy, with a friendly helpful staff, and as an added bonus... More 

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I will pass your praise on to our team and hope to see you next time your travels bring you to Elko. Sincerely, MIchelli L. General Manager More 

Redmond, Oregon
Top Contributor
180 reviews 180 reviews
58 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel frequently by car and always look for Holiday Inn Express. We spent the night at the HIX in Elko, NV. and got exactly what we were looking for and clean, quiet and spacious room at a good price. Excellent service and then a breakfast to start the next day. Definitely a great stopping place.

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Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Dear Mike, I a pleased we were able to meet your expectations. Your input and feedback is very helpful to us and we appreciate them. Should your travels bring you to Elko, we hope you will visit us again. Sincerely, Michelli L. General Manager More 

Montana
Top Contributor
207 reviews 207 reviews
52 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 26, 2015

Great place to stay! Very modernized, clean rooms, quiet, free breakfast in the AM. The staff was very helpful and greeted us at the door. We were the last to check in that evening and they said they were "waiting for us to show". If traveling through here, I would stay here for sure. Close to restaurants, casino's, gas stations,... More 

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Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again, but you don't have to be the last to "show". Sincerely, Michelli L. General Manager More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 26, 2015

This is the most overpriced room I have ever stayed in my life. 200 dollars for a dated cramped room in Elko Nevada. The rooms are very average or even worse but for the price they are beyond bad. Avoid is possible.

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Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Michelli... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

After a long day of traveling it was so nice to stay here! Rooms were immaculate and clean smelling. ..The bathroom was spacious with an incredible bathtub! The staff was amazing and friendly. The breakfast that was offered was so full of amazing The cinnamon rolls were the best! Would definitely recommend and stay there again!

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Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for letting us know that you had an amazing stay. I love to pass compliments on to my team. Our hotel is full of great people and wonderful food. (I agree, the cinnamon rolls are wonderful). We hope you will visit us again soon. Happy travels. More 

Reno, Nevada
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stayed here on the way back from Utah bringing in the New Year. It was very comfortable, quiet, and the lobby staff very friendly and helpful. The breakfast (included) choices were great with a great variety and something for everyone. We enjoyed playing cards in the upper loft lounge area with our friends in the evening. The location is... More 

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Port Moody, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 4, 2015

Large, clean room, spacious bathroom, free wireless internet. The lobby decor is very nicely done. Free breakfast, including hot meals, from 5:30am-9:30am. On some nights they have a customer appreciation dinner (free) as well. And there are freshly baked cookies in the lobby (this may be the best part)!! The staff at the front desk were extremely friendly and helpful.... More 

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