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Holiday Inn Express Elko

2.5 of 5
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3019 Idaho Street, Elko, NV 89801
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Holiday Inn Express Elko
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Ranked #8 of 28 Hotels in Elko
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150 Reviews from our TripAdvisor Community

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Traveler rating
    65
    47
    25
    6
    7
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38
45
6
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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TX
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with our three sons for one night. The room (king suite with a view) was clean, with a kitchenette and a nice amount of space. It is not a true suite with separate rooms, however, but instead an oversized room with separate areas for a king bed with dresser, TV, table, 2 chairs, and bedside tables and... More 

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Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on our way from Salt Lake City to California and decided to break the trip up a little by staying in Elko. I didn't want to spend a lot of money and so, knowing that Holiday Inn Express are usually a good bet booked a night. It met all expectations. The room was nice, clean and quiet. This... More 

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Sparks, Nevada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here on our way to Utah. The staff was very helpful. The room was very spacious and comfortable. The beds were comfortable and we had a very good night sleep. It was very quiet. The free continental breakfast was fabulous. Chocolate croissants Yum!!!

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Dear Hairbiz4, I am pleased to hear you had a wonderful experience at our hotel. We do have an amazing staff, and I will pass on your praise. We hope to see you on your next stay in Elko. Sincerely, Michelli L. General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Convenient to I-80. On entry, appeared to be a brand new, stylish place. Very nice, updated lobby and dining area. However, after moving into a 3rd floor suite, began to notice, while some things were newer (carpet, bathroom vanities, bed, decor) others were on the verge of being too old and damaged to be enjoyed. The kitchen and appliances, a/c... More 

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Dear Lonna, Thank you for your review of the Holiday Inn Express in Elko. We appreciate the feedback. I will pass your praise on to our team. We have a beautifully maintained hotel, but do realize there are areas we could improve. We will be updating our rooms within the year and hope the changes will provide a great experience... More 

West Jordan, Utah
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We used to live in Elko, NV and went there to visit some friends for the weekend. We found that the Holiday Inn had good reviews and a decent price so we decided to stay there. The staff was very friendly and accommodating. It was a busy weekend because the motorcycle Jamboree was going on so I felt lucky to... More 

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Dear Kermusique, I am so glad you were able to find a room! You are the reason we are here, thank you for the wonderful feedback. We will see you the next time you return to Elko. Sincerely, Michelli L. General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 17, 2015

We stayed here one night, June 16, and while we didn't have any major complaints, the little things added up and we just didn't think it was worth the money. There was no refrigerator or microwave in the room, but our biggest complaint was the breakfast. There was a sign informing people they were out of cinnamon rolls. Their fresh... More 

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Michelli... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 9, 2015

The first indication to lack of attention to detail was the half sheet of toilet paper shreds hanging from the roll. Next noticed hair on tile and corner of bathtub. The bath towels were folded but looked like just tossed on shelf. No hooks for hanging anything let alone a reachable bath towel. There was indication that there had once... More 

Was this review helpful? Yes 1
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

danville, ca
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 9, 2015

My mother and I were on the tail end of a month long road trip from VT to CA and have stayed in about 20 hotels along our way. This one ranks near the bottom of them all. The staff is friendly and helpful, the wifi is strong and our room was clean and comfortable. Unfortunately the bad outweighed the... More 

Was this review helpful? Yes 1
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconveniences you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Michelli L. General Manager More 

Level Contributor
63 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 9, 2015

It is along way across Nevada on this route. Towns are few and far between. We were so surprised to find this town and all the name brand hotels it had. Since we are IHG members we always stay at this properties. And I must say this one did not disappoint. Front desk staff that checked us in was very... More 

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Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I am glad you found our oasis in the Nevada Desert. Our staff takes great pride in our hotel, so we value your feedback. We hope you will visit us again. Sincerely, Michelli L. General Manager More 

Johnson City, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 6, 2015

We stayed in this Holiday inn express. This seems fairly new construction. Room carpets were new, decor was really nice. All wood work is excellent. Staff was very courteous and helpful. Nice mattresses and nice breakfast. We enjoyed our stay.

Was this review helpful? Yes
Michelli L, General Manager at Holiday Inn Express Elko, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our team takes great pride in providing a great experience, so we value your feedback. We hope you will visit us again. Sincerely, Michelli L. General Manager More 

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