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Holiday Inn Express Elko

#9 of 27 Hotels in Elko
Certificate of Excellence
2.5 of 5
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3019 Idaho Street, Elko, NV 89801
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Holiday Inn Express Elko
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Ranked #9 of 27 Hotels in Elko
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Augusta G
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134 reviews from our community

Traveler rating
    57
    43
    22
    5
    7
See reviews for
33
39
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (19)
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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is the most overpriced room I have ever stayed in my life. 200 dollars for a dated cramped room in Elko Nevada. The rooms are very average or even worse but for the price they are beyond bad. Avoid is possible.

Was this review helpful? Yes
Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Michelli... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long day of traveling it was so nice to stay here! Rooms were immaculate and clean smelling. ..The bathroom was spacious with an incredible bathtub! The staff was amazing and friendly. The breakfast that was offered was so full of amazing The cinnamon rolls were the best! Would definitely recommend and stay there again!

Was this review helpful? Yes
Elko_NVFelix_B, General Manager at Holiday Inn Express Elko, responded to this review

Thank you for letting us know that you had an amazing stay. I love to pass compliments on to my team. Our hotel is full of great people and wonderful food. (I agree, the cinnamon rolls are wonderful). We hope you will visit us again soon. Happy travels. More 

Reno, Nevada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stayed here on the way back from Utah bringing in the New Year. It was very comfortable, quiet, and the lobby staff very friendly and helpful. The breakfast (included) choices were great with a great variety and something for everyone. We enjoyed playing cards in the upper loft lounge area with our friends in the evening. The location is... More 

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Port Moody, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

Large, clean room, spacious bathroom, free wireless internet. The lobby decor is very nicely done. Free breakfast, including hot meals, from 5:30am-9:30am. On some nights they have a customer appreciation dinner (free) as well. And there are freshly baked cookies in the lobby (this may be the best part)!! The staff at the front desk were extremely friendly and helpful.... More 

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Reno, Nevada
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 5, 2014

I stayed here for two nights recently. Having stayed here several times before, I thought I knew what to expect. The rooms are still very clean, the lobby is still very nice, but some of the amenities have gone away. When we got back to the hotel in the evening, I noticed that the fireplace wasn't lit. Since it is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear riddellfamily, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I truly apologize for the not up to par experience you had during you stay with us. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. We... More 

Colusa, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

I was spoiled big time when I spent the night at the Holiday Inn Express in Elko, Nevada last week. So much so I posted on FB I want my on-suite at home to be re-done just like there. Including breakfast. Reception: Very well lit parking, that's important. Greeted very kindly at reception. Freshly baked cookies, fresh apple, banana, a... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 30, 2014

After a long day driving, we arrived late. I expected to have a simple here is your key and good night. The front desk clerk was cheerful and pleasant. Much better than I was expecting and far more than is required. On top of that the hotel room was clean, nice, and the beds are very comfortable. Overall the stay... More 

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Highlands Ranch, Colorado
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 23, 2014

I routinely stay here when in town--multiple times a year for work. It is always clean and comfortable. The beds are nice and firm...never had problems getting a good night's sleep. The staff is warm and friendly and the quick breakfast (hot buffet options and fresh [machine] made pancakes plus the usual continental offerings) making for a good alternative to... More 

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Kolkata
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

Hotel location & layout is excellent. Rooms are spacious & quite clean. Morning breakfast is good. The decor at the reception area is fantastic. Service is prompt & the stuffs are quite helpful. Recommended for both tourists & business travelers.

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2014

I have stayed here numerous times and it is always nice. The rooms are always very clean and up to date. Staff are friendly and helpful. The morning breakfast is excellent. If I had to comain about something it would be that there is no microwave or fridge in the room.

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