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All 27 Elko hotels

Holiday Inn Express Elko

2.5 of 5 Motel   |   3019 Idaho Street, Elko, NV 89801
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75%
Ranked #7 of 27 hotels in Elko
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
patttz New Mexico
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  • Reviews (122)
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122 people have reviewed this hotel

Traveler rating
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
New Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling across country, one day at a time. Northern Nevada at this time of year was beautiful! Liked Elko and the hotel was great. Breakfast is another matter at all hotels. They never have tomato juice and usually the water dispenser is empty. No ice. And the food is rarely fresh. I have yet to see the person who's responsible... More

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Golden, Colorado, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've been visiting Elko the last 5 years on business, and have been staying at HI Express on about 75% of the trips. The property had been getting pretty run down; but on my last stay (July 2014) I noticed that some improvements had been made. There are now flat screen TV's in the rooms (at least in the one... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear Mike S, Thank you for your review and your recent stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. It is very encouraging for our team to know you've recognized the improvements with our facilities and our friendly staff. We... More

Frederick, Maryland
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was average but expensive compared with other Holiday Inns but that's Nevada. We had a good night's sleep. The rooms were comfortable but showing signs of age. Staff were friendly and helpful. Breakfast was just ok.

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IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear Barangabill, Thank you very much for sharing your comments online. We appreciate you taking the time to help us improve our guest services. I am disappointed to read that your experience was not what you expected. I sincerely apologize for the inconvenience you had and for the shortfalls you have encountered. Kindly be assured that we treat this matter... More

Rancho Santa Margarita, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

We stayed here for one night while passing through. We arrived fairly late (about 10pm) and we were checked in and in our room by 10:10pm. The staff was courteous and very attentive. The entry way/dining area is very nice as well. A few minor things...I went to use the gym in the morning and it leaves a little to... More

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Houston, Texas
Top Contributor
177 reviews 177 reviews
124 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed July 14, 2014

Jun 2014: good welcome at check-in. There is no guest laundry here, but can use the one at BW sister property 1/2 mile away. Very loud door slamming on the nearby rooms. An older property, re-branded, not built as a HIE. Everytime, you have to hold down the toilet flush lever for a while to activate it. Main entry to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear BigTXN, Thank you for taking the time to convey your comments regarding your recent experience with us. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will... More

Columbus, Indiana
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 6, 2014

I stayed here for 2 nights when I was in the area on a business trip. At the end of the first day, I wanted to get my jeans washed and wanted it available for the next day early morning trip. Due to time constraints, the hotel laundry service was not an option. Christina at the front desk overheard my... More

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Las Vegas, Nevada
Top Contributor
101 reviews 101 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 5, 2014

Staying here for a few weeks again. When Corporate booked the room it was promised an upgrade to a suite but on checking in the room was the same type of regular room with kitchenette. Didnt make a fuss since it is still adequate for use. Internet (free WiFi) when I stayed last time was in the process of being... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Elko, responded to this review

Dear IVegas, Thank you for taking the time to write a review regarding your recent stay. It is a pleasure to have hosted you again. However, it is truly regrettable that our breakfast items and WiFi connection fell below your standards. Please accept our sincere apologies for any inconvenience it may have caused you. Your concerns will certainly be looked... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 26, 2014

This hotel makes going through northern Nevada not quite as painful as it has been. Clean and fresh accommodations, polite and solicitous staff, the breakfast was usual HIExpress fare but well presented. Would return in a heartbeat.

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Senior Contributor
41 reviews 41 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2014

Very friendly and very helpful person at reception. The next morning he was also assisting with the breakfast buffet and was again helpful and pleasant. Architecture and decor were very well done. The room was spacious (upgraded to a suite because of problems with the first room). Nice bathroom with oversize tub. Comfortable beds. Reasonable price, but should ask for... More

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Kailua Kona, HI
Top Contributor
170 reviews 170 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 15, 2014

Easy access just off I-80. Easy check in with friendly staff. Room was clean and spacious. Breakfast area was maintained by Nicole and was the best I've had at a HIE. It was the ususal fare but the scrambled eggs were not watery and the bacon was crispy. They also had Tabasco available. Most of the other HIE didn't stock... More

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Additional Information about Holiday Inn Express Elko

Address: 3019 Idaho Street, Elko, NV 89801
Phone Number:
Location: United States > Nevada > Elko
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Elko 2.5*
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Also Known As:
Holiday Inn Express Elko Hotel Elko
Holiday Inn Elko
Elko Holiday Inn Express

48 photos of this hotel

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Near Holiday Inn Express Elko

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Elko hotel is a three-time winner of the Torch Bearer Award presented by Intercontinental Hotels Group. This award recognizes the hotel management for maintaining the highest standards of excellence in product quality, hotel operations and guest services. The Holiday Inn Express is a non-smoking hotel. Our hotel is conveniently located by the Ruby View Golf Course, restaurants, shopping centers, casinos and a museum. Our hotel also has a beautiful view of the Ruby Mountains. Easy access on and off Interstate 80 makes this facility the choice for business and leisure travelers alike. Our friendly staff will make you feel right at home amid our cozy atmosphere. All of our rooms are large and comfortable and we're always ready to check you in with fresh cookies and a smile. The next morning will start out right with our complimentary hot breakfast bar. Whether you're traveling on business or just having a little fun, you'll enjoy the luxurious Holiday Inn Express hotel. ... more   less 
Number of rooms
77

Questions & Answers

Questions? Get answers from Holiday Inn Express Elko staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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