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Quality Inn and Suites

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3320 East Idaho Street, Elko, NV 89801 (Formerly Econo Lodge Inn & Suites)
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Best prices for: 1 room 1 guest
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Quality Inn and Suites
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Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
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53 reviews from our community

Traveler rating
    8
    14
    13
    10
    8
See reviews for
15
11
4
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Naperville, Illinois
2 reviews
4 of 5 stars Reviewed February 22, 2015

Quiet, friendly and helpful at a great price. No elevator so request a first floor room if carrying luggage to the 2nd floor will be a problem for you. Rooms are quiet and clean. Furniture in my room was acceptable but well used. I think that is to be expected in this area which sees alot of business travel to... More 

Was this review helpful? Yes
Julie C, Assistant General Manager at Quality Inn and Suites, responded to this review

Dear Ron, Thank you for taking the time to provide feedback on the hotel experience you had with us. I want to let you know that we are currently renovating the property. We are moving all the shower heads to the standard height. We are also replacing all the furniture in the rooms and implementing several upgrades. We sincerely hope... More 

Waldport, Oregon
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 24, 2014 via mobile

Stayed one night on our way back to Oregon. The outside of the motel is nice looking, the inside a little on the worn side. Our room was clean and comfortable, the air conditioner worked really great kept the room at a nice comfortable temperature. Check in and out was very easy with no problems. The motel is pet friendly... More 

Was this review helpful? Yes
Julie C, Asst. Gen. Mgr. at Quality Inn and Suites, responded to this review

Thank you very much for your feedback. Currently our hotel is looking great! We are in the process of bringing in more new furniture, however, our hotel is very clean with all the amenities. I hope you will consider staying with us again in the very near future so that we can have another chance to provide you with superior... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 12, 2014

My family and I stayed 2 nights and we will never stay again! The sidewalks and carpet were discusting!! The furniture was way worn, ceiling had water spots like it was leaking, no business center, washer was broke! It was broke a year ago when I came through! The girl working day shift and was very rude, maybe because she... More 

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Julie C, Assistant General Manager at Quality Inn and Suites, responded to this review

Thank you for your candid review. I personally apologize that your stay did not meet your expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services. Just to let you know that a lot has changed since your last stay. We hope to have the opportunity to welcome you... More 

Las Cruces, New Mexico
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 19, 2014

My husband and traveled through town on the 4th of July 2014 after having driven 700 miles that day. We were exhausted. We were welcomed by a very friendly staff person for an easy check in. The room was very nice with 2 Queen Beds. Everything was clean and fresh. We both took showers which were refreshing and easy to... More 

Was this review helpful? Yes 1
Julie C, Assistant General Manager at Quality Inn and Suites, responded to this review

Thank you for your feedback. I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We look forward to providing you even more pleasant accommodations and service the next time you... More 

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed here with our family of six in the three queen suite. It was nice having a refrigerator and microwave in the room. Upon arrival the front desk man was curtious and helpful. The room was a nice size and the beds comfortable. That being said the facility is a little worn and our room a little less then clean.

Was this review helpful? Yes
Julie C, Assistant General Manager at Quality Inn and Suites, responded to this review

Thank you for providing us with feedback on your stay. We have made several changes in 2015. We hope that when you come through Elko on your next trip, you will give us another try. Thank you and we hope to see you soon. Sincerely, More 

Tigard
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 12, 2014

The place is in shambles and dirty. Exits blocked, laundry not working, carpets and sidewalks filthy,paint pealing in rooms. Spend your money someplace else. Ive never been in such a uncaring and unkepted Quality Inn.

Was this review helpful? Yes
Julie C, Assistant General Manager at Quality Inn and Suites, responded to this review

Thank you for providing your feedback. I want to let you know that NONE of they things that you described are happening anymore. The hotel is under new ownership and a lot of the items you described are not an issue here. Our maintenance and housekeeping is currently top notch. I'm sure if you came to visit us again, you... More 

Greeley, Colorado
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 of 5 stars Reviewed June 25, 2014

We decided to try this property again this year even though after last year's visit we had said we need to find another place to stay in Elko. Our room was well used and had been abused by previous guests. Repair had been made but were of such poor quality that I would think that the owners and Choice Hotels... More 

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Prior Lake, MN
Top Contributor
73 reviews 73 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

This place looks like it's going to be torn down because everything is so beat up and the paint jobs are poor. However, the beds were the most comfortable I've been in on a 2 week road trip. The breakfast was also full enough of options to satisfy. The man at the front desk was really friendly and helpful too.... More 

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Santa Paula, California, USA
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 2, 2014

We have been staying at Quality Inns in the western US during a 3500 mile road trip. This is by far the worst of them. Landscaping is full of weeds and room is just average. Clean enough but not what we've come to expect from a Quality Inn. Breakfast was okay, but again, not up to what we are used... More 

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Shasta Lake City
1 review
5 of 5 stars Reviewed March 25, 2014

My family and I have stayed at this Quality Inn several times over the past couple of years and usually Melissa on swing shift helps us with our accomodations. She is always so helpful an willing to go above and beyond to make sure we are taken care of. Our last experience there was great. Melissa greeted us all by... More 

Was this review helpful? Yes
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17 photos of this hotel

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