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High Desert Inn

Hotel website
3015 Idaho Street, Elko, NV 89801
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High Desert Inn
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High Desert Inn
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42 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The room was so quiet that I thought I was the only person in the place but there were a large cars in the parking lot when I got up that were not there when I went to bed. The room was large and clean. The bed was great. The staff were able to help me find my way around... More 

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

I'm so thrilled to know you had such a great stay with us, Ronald! There's really nothing better than hearing how comfortable you were during your stay with us. Whenever you're traveling back to our area, you know we'll always have a room for you! Safe travels, David R. Zornes, C.E.O. Nav Elko Properties More 

Fair Oaks, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was clean, neat and the bed was very comfortable! It was very affordable and the staff was very friendly and helpful. I would definitely recommend this hotel and would stay here again in the future.

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

All these kind words really mean a lot, Jean! I'm thrilled to know you loved your stay enough that you'd definitely return, and we're certainly proud of earning your recommendation. Anytime you're traveling back to Nevada, you know we'll always have a room for you! Much appreciated, David R. Zornes, C.E.O. Nav Elko Properties More 

Garden Grove, California
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 14, 2015

We stayed 2 days at this hotel last week. We had 4 rooms for a wedding party.We asked for a king/no smoking. We did not have the nice brown/tan room you see in this picture. The bed was not very comfortable. Carpet was stained and dirty. We stayed on the second floor. There was a sign for vending machine on... More 

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David Z, Owner at High Desert Inn, responded to this review

If you're disappointed, I'm disappointed, Cathryn. Our number one goal is to make sure our guests are comfortable and well taken care of, so I'm sincerely sorry you left feeling otherwise. We'd always be more than happy to accommodate your needs, and I'd really love nothing more than a second chance to prove that to you! Hope to see you... More 

Travelers are raving about these Elko hotels

Salt Lake City, Utah
Top Contributor
50 reviews 50 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 6, 2015

If you are just traveling through Nevada, this is a reasonably priced hotel and you'll get a good nights sleep. Our room on the first floor had a door from the parking lot plus a door into the hotel corridor so you didn't have to go outside to move around. It's dated with wallpaper seams opening up, a hole in... More 

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David Z, Owner at High Desert Inn, responded to this review

While it's great to know you left feeling you got a good bang for your buck, I'm sorry to hear your stay left something to be desired, Lyn. Know that I'll definitely be taking this feedback to my team to ensure improvements are made, and I hope that whenever you're traveling through Nevada again, you'll witness these improvements firsthand! Until... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I would recommend staying here to anyone who wants to visit Elko!the rooms were very clean and great for the price! I would stay the there Everytime I have to stay in elko! Thanks to the staff also for being so kind!

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

Earning your recommendation is definitely something that makes us proud! I can't tell you how awesome it is to know that you'll be staying with us whenever you're traveling to our neck of the woods. I know we'll certainly be looking forward to having you back again! Until next time, David R. Zornes, C.E.O. Nav Elko Properties More 

Peyton, Colorado
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 1, 2015

This hotel is pretty nice. Easy access from I80. The rooms are spacious and tastefully decorated. The beds are comfortable. WiFi worked in our room although a little slow and were contantly having to sign in. We had a big issue at checkout. We had booked and then filed a change to our reservation through booking.com. Our original booking was... More 

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David Z, Owner at High Desert Inn, responded to this review

While I'm definitely pleased to hear your stay was enjoyable overall, I'm sorry that you ran into some minor bumps here and there, Polly. I hope you can understand how we can sometimes run into a little bit of confusion when third parties like booking.com are involved, but I'm glad that we were able to settle everything in the end.... More 

Sioux City, Iowa
Top Contributor
136 reviews 136 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 13, 2014

We looked at several hotels in Elko and this one was better than some of the others. Having said that, if this was in another city it would be less than average. Very dated, small, limited and overloaded outlets. Customer service was poor too.

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David Z, Owner at High Desert Inn, responded to this review

I'd be lying if I said I wasn't disappointed while reading this review, and I'm sorry to hear your stay with us left something to be desired. I can assure you that poor customer service definitely isn't the norm for us, and know that I'll be taking your feedback to my team. At the very least, I'm happy to hear... More 

Fremont, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed December 5, 2014

The swimming pool is without question the best feature of this motel. The pool is indoors, heated, good size, clean and has restrooms available. We requested one of the refurbished rooms and found it to be clean and comfortable. Our rooom was on the fourth floor and there was an elevator conveniently located. Overall, a nice stay.

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David Z, Owner at High Desert Inn, responded to this review

Knowing that you enjoyed everything from the pool to your room is really awesome, Ann! Its a little disappointing to see that your experience left something to be desired, though, and next time you're in the area, we'd really love another chance to show you the five-star experience you were looking for. Sincerely, David R. Zornes, C.E.O. Nav Elko Properties More 

Sioux City, Iowa
Top Contributor
210 reviews 210 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

We stayed here recently. The rooms are quite small and dated; not many outlets for today's technology. There is a nice indoor swimming pool and a nice-sized hot tub and there are restrooms with showers near this area. This is their biggest selling point, in my opinion.

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

I'm sorry to hear that your visit with us didn't quite live up to your expectations, Kathy. I'm happy to hear that you were able to enjoy our swimming pool and hot tub, though! I can totally understand your frustration with our outlets, and please know that we will be taking this feedback to heart. I hope that next time... More 

Nampa, Idaho
2 reviews
2 of 5 stars Reviewed July 27, 2014

The High Desert Inn was reasonably clean, but lacked significantly in its customer service. When we got to our room, I called the front desk to request a couple of extra pillows. I was rudely told that housekeeping was not available, but I could get more pillows in the morning when the next shift arrived. Really? A hotel that is... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

Hi there, Joseph. We're new to TripAdvisor, otherwise, I would've gotten back to you sooner. I want to sincerely apologize for the lack of customer service our team showed you during your stay. It's true housekeeping may have been gone by the time you called the front desk, but someone on staff should've been able to get you those extra... More 

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