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High Desert Inn

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3015 Idaho Street, Elko, NV 89801
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High Desert Inn
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46 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reno
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room was OK, but not as nice as on the hotel website picture gallery. The bathroom sink was missing laminate and the wallpaper was dated. The air conditioner caused my head to get stuffed up. The window was filthy and the screen was torn. The hot tub was not working and the pool was always busy since they allow... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

I'm sorry to hear we didn't quite meet your expectations, Patricia. Know that we'd always be happy to accommodate you and ensure you're as comfortable as possible, so if we're lucky enough to get the chance of hosting you again, please don't hesitate to discuss these sort of things with our managers. I'd appreciate nothing more than a second chance... More 

Reno, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted very courteously by the employee at the front desk, as well as the night manager, and given a nice, upstairs, non smoking queen room, not too close to the elevators. The room was pleasant and looked to have been recently remodeled, the bathroom looked brand new. We were told there were many rooms in this hotel that... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

It sounds like you had a really pleasant stay with us, Susan, and I couldn't be happier about that! Anytime you're back in our neck of the woods, I hope we'll be lucky enough to host you again. Much appreciated, David R. Zornes, C.E.O. Nav Elko Properties More 

Greenville, South Carolina
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in late, about 11:30. Our first room had a smoke detector with a low battery, so it was chirping. I had to go down and get another room. Our second room had paint stains on the bathroom floor, so it looked dirty. The tub was stained and drained extremely slow. Good location, no breakfast. Room came with a... More 

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David Z, Owner at High Desert Inn, responded to this review

I'm sorry to hear you left feeling this way, Suzanne. The one thing I want for all of our guests is to feel comfortable, so it's disappointing to know that wasn't the case for you this time. I know we're better than this, and if you're ever traveling back to Elko, I'd love nothing more than the chance to show... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Pros: *elevator or stairs *Easy walk or drive to stores, restaurants, casinos *friendly front desk staff *comfortable chair *fridge and microwave *plenty of parking *near freeway but not too much noise Cons: *stains on hallway carpet *old elevator but only used when I needed to with luggage, used the stairs more *bed was OK but not very comfortable

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

I'm glad to see that overall the pros of your stay with us outweighed the cons, Sara, but I know we can certainly do better for you! I'd love nothing more than another chance at knocking it out of the park for you. Here's hoping we'll be seeing you back in Elko again soon! Take care, David R. Zornes, C.E.O.... More 

Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

The room was so quiet that I thought I was the only person in the place but there were a large cars in the parking lot when I got up that were not there when I went to bed. The room was large and clean. The bed was great. The staff were able to help me find my way around... More 

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

I'm so thrilled to know you had such a great stay with us, Ronald! There's really nothing better than hearing how comfortable you were during your stay with us. Whenever you're traveling back to our area, you know we'll always have a room for you! Safe travels, David R. Zornes, C.E.O. Nav Elko Properties More 

Fair Oaks, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

The hotel was clean, neat and the bed was very comfortable! It was very affordable and the staff was very friendly and helpful. I would definitely recommend this hotel and would stay here again in the future.

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

All these kind words really mean a lot, Jean! I'm thrilled to know you loved your stay enough that you'd definitely return, and we're certainly proud of earning your recommendation. Anytime you're traveling back to Nevada, you know we'll always have a room for you! Much appreciated, David R. Zornes, C.E.O. Nav Elko Properties More 

Garden Grove, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 14, 2015

We stayed 2 days at this hotel last week. We had 4 rooms for a wedding party.We asked for a king/no smoking. We did not have the nice brown/tan room you see in this picture. The bed was not very comfortable. Carpet was stained and dirty. We stayed on the second floor. There was a sign for vending machine on... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

If you're disappointed, I'm disappointed, Cathryn. Our number one goal is to make sure our guests are comfortable and well taken care of, so I'm sincerely sorry you left feeling otherwise. We'd always be more than happy to accommodate your needs, and I'd really love nothing more than a second chance to prove that to you! Hope to see you... More 

Travelers are raving about these Elko hotels

Salt Lake City, Utah
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 6, 2015

If you are just traveling through Nevada, this is a reasonably priced hotel and you'll get a good nights sleep. Our room on the first floor had a door from the parking lot plus a door into the hotel corridor so you didn't have to go outside to move around. It's dated with wallpaper seams opening up, a hole in... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

While it's great to know you left feeling you got a good bang for your buck, I'm sorry to hear your stay left something to be desired, Lyn. Know that I'll definitely be taking this feedback to my team to ensure improvements are made, and I hope that whenever you're traveling through Nevada again, you'll witness these improvements firsthand! Until... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I would recommend staying here to anyone who wants to visit Elko!the rooms were very clean and great for the price! I would stay the there Everytime I have to stay in elko! Thanks to the staff also for being so kind!

Was this review helpful? Yes 1
David Z, Owner at High Desert Inn, responded to this review

Earning your recommendation is definitely something that makes us proud! I can't tell you how awesome it is to know that you'll be staying with us whenever you're traveling to our neck of the woods. I know we'll certainly be looking forward to having you back again! Until next time, David R. Zornes, C.E.O. Nav Elko Properties More 

Peyton, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 1, 2015

This hotel is pretty nice. Easy access from I80. The rooms are spacious and tastefully decorated. The beds are comfortable. WiFi worked in our room although a little slow and were contantly having to sign in. We had a big issue at checkout. We had booked and then filed a change to our reservation through booking.com. Our original booking was... More 

Was this review helpful? Yes
David Z, Owner at High Desert Inn, responded to this review

While I'm definitely pleased to hear your stay was enjoyable overall, I'm sorry that you ran into some minor bumps here and there, Polly. I hope you can understand how we can sometimes run into a little bit of confusion when third parties like booking.com are involved, but I'm glad that we were able to settle everything in the end.... More 

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