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Hilton Garden Inn Elko

#1 of 27 Hotels in Elko
Certificate of Excellence
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3650 East Idaho Street, Elko, NV 89801
Best prices for: 1 room 1 guest
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Hilton Garden Inn Elko
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Hilton Garden Inn Elko
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278 Reviews from our TripAdvisor Community

Traveler rating
    140
    90
    27
    15
    6
See reviews for
77
85
20
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (64)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (48)
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Elko, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I requested two Queen beds. They were twin beds, not queen. Terrible night. In hind site, I should have called the front desk but it was late and we were exhausted. I left assuming that all the rooms are the same.

Review collected in partnership with Hilton Garden Inn

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Englewood, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

Hotel lobby is beautiful and inviting... very bright. Rooms were nice and bed very comfortable. Linens were of high quality. The only small negative .. there isn't a 'real' complimentary breakfast... fruits, juice and yogurt. To get anything else. need to purchase breakfast from very limited menu. but the pricing of the breakfast won't break the bank either.

Review collected in partnership with Hilton Garden Inn

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Las Vegas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn in Elko is my favorite hotel there, by far. The staff is exceptionally personable and accommodating; the restaurant serves excellent entrees, and is conveniently located in the lobby; and the rooms are clean, bright and comfortable. If you are on a business trip, you don't have to leave the hotel for anything but your meetings.

Review collected in partnership with Hilton Garden Inn

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Elmhurst
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Never before saw a deformed/inclined mattress at the top 8th of the mattress near the headboard. Does not conform to usual Hilton quality. Also disappointed in no complimentary breakfast even though the cost was over$170 per night in the tiny town of Elco Nevada

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Newport News, VA, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

As a frequent traveler this hotel is a step below the quality and responsiveness you expect from a Hilton Brand Hotel. The staff was not friendly nor responsive to routine request. There was always a wait at the front desk because no one was there!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Reno, Nevada
Top Contributor
57 reviews 57 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay at this HGI whenever I am in Elko, which is at least several times a year. This trip was pretty normal until the second morning, when my business partner and I met for breakfast at 6, when the restaurant opened. There was s sign on the coffee pot saying that they had run out of coffee the night... More 

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Bedy_Cortez, Manager at Hilton Garden Inn Elko, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We've addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

San Francisco
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Other than the rude lady at the counter on Sunday around 11:40AM who told us we had to pay another night if I want to take my grandson swimming, we had a good stay. We stay there several times a year and thought she could have been more accommodating. We do like Albert, he is always very good to us... More 

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very professional staff, clean room with nice amenities, very good restaurant -- great cheeseburger! The room was near to the elevator but the room was still very quiet. The beds were awesome. The restaurant had good service and good options. My dinner was excellent and the service was efficient.

Review collected in partnership with Hilton Garden Inn

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Northern California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night on our way home from Salt Lake City. Reserved a junior suite and paid the AAA rate for breakfast. Lovely lobby - part restaurant/lounge, Quick check-in. Large suite like a one bedroom apartment. Nicely furnished and kitchen accessories brought up at no charge upon request. Breakfast was great and made to order off a selection of... More 

Was this review helpful? Yes 1
Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

bwander3: Good Morning! I would like to start by saying I am very happy to hear you have enjoyed your stay all around. I appreciate you taking the time to leave us with some wonderful feedback, along with details on how your trip went. Traveling with a teenager can be challenging but I am so happy we made it easier!... More 

Austin, Texas, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

The Hilton Garden Inn in Elko, Nevada delivers a first class lodging experience and is a great place to stay in a great small town. The staff is very friendly and helpful and the hotel is in impeccable condition. I will definitely stay there again upon any return trip to Elko.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Robert, Thank you for taking the time to leave us with some kind feedback, it is truly appreciated. I am very happy to hear that you had a wonderful nights rest and we will see you soon. Until next time, happy travels! Best Regards, Bedy Cortez More 

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