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Hilton Garden Inn Elko

#1 of 27 Hotels in Elko
Certificate of Excellence
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3650 East Idaho Street, Elko, NV 89801
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Hilton Garden Inn Elko
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Hilton Garden Inn Elko
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264 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
111 reviews 111 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm in town at least 4 times per year on business and the Trip Advisor rating is spot on. Given this market you can't do any better. The staff is acceptable, the facilities are in decent shape and the Bar/restaurant on site WITHOUT the hassles of a casino are very appealing to me.

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Cachims, I would like to thank you for taking the time to write this kind review. We appreciate your recent stay with us and I am very glad to hear you had a wonderful stay. Have a great day Cachims! Until next time. Best Regards, Bedy Cortez More 

Toronto, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped in Elko on the way from Reno to Salt Lake City. Everyone at the hotel was friendly and we had a nice dinner. There is a good website called exploreelko.com. It looks like there is quite a bit to see by car and by hiking in the mountains near by, especially during the summer (we were there in... More 

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Bill; Thank you for your kind feedback and taking the time to post your review. I am very happy to hear that you had a good nights rest and a great dinner as well. We hope to see you in the near future. Have a wonderful week! Best Regards, Bedy Cortez More 

Winnemucca, United States
1 review
5 of 5 stars Reviewed February 23, 2015

I prefer this hotel over all others in Elko. The accommodations are in line with the Hilton brand name, and the staff provides superior service. I recommend this Hilton Hotel to anyone looking for a Hotel with the best of everything.

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Monte H: Thank you for your kind feedback. I'm very pleased that you had great service through out your entire stay! We hope to see you back in the near future. Best Regards, Bedy Cortez More 

sheridan wyoming, United States
1 review
4 of 5 stars Reviewed February 18, 2015

We were pleased with everything except the noise at 2am. We are pretty sure it came from a storage room next to our room... Was very loud and lasted for a long time.... We had traveled a long time that day and got to bed late so it was very disappointing to have our sleep disrupted....

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Tom: I am very sorry about the situation that occurred this specific night. I am working very closely with our Maintenance Engineer to resolve these issues. I would like to thank you for your feedback as it helps us improve. I would also like to thank you for allowing me to make things right. On behalf of Hilton, you... More 

Las vegas, United States
1 review
2 of 5 stars Reviewed February 18, 2015

I was given a smoking room even though I do not smoke and reserved a non-smoking room weeks in advance. Staff there is ok. Nothing special, other hotel in Elko are going to be cheaper. I feel as though this place masks itself as a Hilton Garden Inn but in reality it like a motel 6 or some other cheaper... More 

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Kristopher, I am very sorry that we were not able to accommodate you into a non smoking room. I would like to make things right. Please contact me to discuss on how we can make up for that bad experience. Thank you for your feedback as it allows us to improve. Best of Wishes, Bedy Cortez More 

Orem, Utah
1 review
5 of 5 stars Reviewed February 17, 2015

Hilton Garden Inn is my first choice when I stay in Elko. I have stayed for a few nights every month or two for the last several years, and I haven't been disappointed yet. The rooms are clean and the hotel quiet. I have to leave very early in the morning, so the quiet is appreciated. I don't stay anywhere... More 

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear Conrad, Its great to hear that you have a great stay every time! We appreciate your loyalty to the brand, and if there is anything I could do to best your stay please feel free to let me know. Thank you once again for your kind feedback.We look forward to seeing you soon Best Regards, Bedy Cortez More 

Incline Village
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 12, 2015

Hilton garden Inn was a stopover on our trip to Park City, UT. Rooms are good and location is quiet. Dinner in the restaurant was below par. We would recommend trying a local restaurant. Breakfast was excellent.

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Dear John, Although I'm glad to hear that you had an overall good stay with us, I would like to make things right about dinner. Please contact me prior to your next stay with us so we can discuss a second chance to exceed your dinner expectations. Thank you for your feedback, this allows us to improve in the departments... More 

Sparks, United States
1 review
4 of 5 stars Reviewed February 11, 2015

We had choices but will always choose a Hilton hotel over all others and it was a good experience for us. We have a 9 month old baby that's start to crawl and I didn't think twice about letting him crawl around on the floor. It was really clean and quiet.

Review collected in partnership with Hilton Garden Inn

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Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Jeannna: It is always a pleasure to have you. Thank you for your kind feedback we definitely take pride in our housekeeping department who do an excellent job. Did you know we provide cribs for little ones as well? Please feel free to contact me if you there is anything we could do for you. Best of Wishes, Bedy Cortez More 

Park City, United States
1 review
4 of 5 stars Reviewed February 9, 2015

Just traveling through and needed a place to spend the night. Reviews were good so we decided to pay a little extra. Glad that we did. If we have to stay in Elko again we will go back. If you are staying in Elko go to the Star Basque restaurant. Nothing like a great dinner followed by a good nights... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Robert: I am very happy to hear you decided to try us out and enjoyed your stay with us. We do our best to meet our guest expectations and thank you for your kind feedback. We hope to see you in the near future. Best of Wishes, Bedy Cortez More 

Alto, United States
1 review
5 of 5 stars Reviewed February 7, 2015

Hotel was clean and the lobby and restaurant were cheery. The staff was friendly and very helpful. I found the fitness center quite adequate and very convenient. The restaurant was also nice and the food very good. I would gladly visit again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bedy_Cortez, Front Office Manager at Hilton Garden Inn Elko, responded to this review

Laura A: I'm happy to hear you had a great stay with us! We definitely do our best to make sure all our equipment is up to date. If there is anything I could help you with in the future please let me know. Thank you for your feedback! Best Regards, Bedy Cortez More 

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