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All 27 Elko hotels

TownePlace Suites Elko

2.5 of 5 Hotel   |   2625 East Jennings Way, Elko, NV 89801
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Ranked #4 of 27 Hotels in Elko
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 weeks ago
The_traveling_1 Castle Rock
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82 reviews from our community

Traveler rating
    43
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    8
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castle Rock
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

On our long road trip we had already planned to stay at the TownPlace Suites in Elko. We arrived a little late and had no problems checking in. We were able to get a good nights sleep. The bed was very comfortable and breakfast was very good. An extended continental breakfast with everything we could want to start the next... More

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

The_traveling_1: We are happy that you chose us to host you during your travels. We also are happy that you were satisfied with the room and breakfast. We will be here for you the next time your traveling brings you back around to Elko. Sincerely, Matt More

Rhode Island
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 15, 2014

Stayed here for 3 nights this month. We came here as a last minute option after unexpectedly leaving another hotel in the area? I called Towne Place Suites and spoke to Malley who was extremely helpful. She told us they were pretty much sold out , they had one 2 bedroom suite left, there were only two of us and... More

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Tinamarieri: Hello again from Elko! Thank you for your post here on TripAdvisor, as well as responding to the Marriott Guest Satisfaction Survey. I am very relieved that we were able to move things around so that you were able to stay in your original room. Thank you also for specifically mentioning Mally. We are very proud of our staff... More

Twin Falls, Idaho
Top Contributor
89 reviews 89 reviews
69 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 29, 2014

This is my second review of the property. My last review was about 18 months ago. I typically do not write two reviews, but I stay at this property 2-3 times per month. In the last year I have logged 30+ nights at this hotel. I am a Marriott Platinum member and loyalist. I appreciate their different brands and I... More

Was this review helpful? Yes 1
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

EagleDad: Thank you very much for taking the time to respond. We greatly appreciate your loyalty, both to Marriott and to our hotel. We take our responsibility to provide our guests a clean, welcome environment, as well as our responsibility to maintain our owners' investment, very seriously. As it happens, we just completed a property-wide carpet cleaning. As you mentioned,... More

Manitou Springs, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 15, 2014

It's always a challenge finding a nice, non-smokey hotel when traveling across Nevada with a pet. Many of the 'pet friendly' hotels are also riddled with smoke or have dedicated pet rooms that are grim. Typically Marriott pet friendly hotels are a bit nicer but many charge an exorbitant fee for single night stays even when the pets do no... More

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Alan D. Thank you again for your visit with us and also for your Platinum Elite status with Marriott Rewards. We appreciate your kind review. We understand that traveling with pets presents unique challenges which is why we have considered the change to our policy that you mentioned. Here at the TownePlace Suites, pets can stay with their human companions... More

Maryland
Top Contributor
67 reviews 67 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 18, 2014

My trip to the motel began with a voicemail from the general manager at the property. He wanted to let me know that I could call him with anything I may need before I arrived. I may have had this type of attention once or twice before from a hotel. The place is new and beautiful. If you are traveling... More

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

MarylandMdtravel: Thank you for the nice review. I am pleased that you enjoyed your visit with us. We look forward to your next visit, should you cross the country again! Sincerely, Matt More

Fremont
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 10, 2014

We stayed at the Towneplace Suites coming from from Yellowstone National Park and found it to be an excellent choice. The location is excellent - away from the town but a 1-minute drive to it and the people extremely friendly. We particularly liked the outdoor sitting area in the back behind the indoor pool. It has chairs and tables as... More

Was this review helpful? Yes 1
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Shikhar B: As always, we greatly appreciate reviews, especially from extensive traelers such as yourself! Thank you for the comments; we are happy that you enjoyed your visit with us. We have a number of guests who have discovered that the back patio is a nice place to unwind and perhaps take in the sunset. Sincerely, Matt More

Utah
Top Contributor
58 reviews 58 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 31, 2014

It is one of the newest hotels in Elko and very clean and inviting. It is on the north side of I-80 and there aren't many businesses close by so you will be driving to get to any restaurants but it is the place I stay every time I spend the night in Elko.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

NapGuy: As always, it is a pleasure to welcome you back to the TPS. We appreciate your loyalty and thank you for sharing your thoughts. We hope to see you again soon. Matt More

Springfield, Oregon
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

Stayed here on my Marriott points and was surprised how nice it was. The staff was very welcoming and answered all questions. Breakfast was the usual breakfast and coffee was better than I was planning on it being. Would stay here again when I come through town.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

theluckeone: Thank you for your loyalty to Marriott and your Marriott Rewards membership. I am glad that our staff was helpful. If your profile picture is indicative of one of your hobbies, I would like to invite you back to the hotel for the Ruby Mountain Relay, held at the beginning of August every year. This event is a 184-mile... More

Greenfield, Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

I was pleasantly surprised when I walked in the room. The kitchen is perfect, the desk was huge, and the sitting area was lovely. Everything was new & clean. Beds were Marriott quality comfort. I wish we were staying longer. Great job, Marriott!

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Corinne R: Hello from Elko! Thank you both for your visit and for your post. We are pleased that we were able to host you and we look forward to your return, hopefully for a longer period! Sincerely, Matt More

Calgary, Canada
Top Contributor
92 reviews 92 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 25, 2014

Facility was pleasant, clean and staff well trained. But much to our surprise next morning, the place only offered a cold continental breakfast!! This is the only Marriott chain that does not offer a hot breakfast! I am also confused how they can call an offering of regular hotel rooms 'suites'?

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

cowboydanno: Howdy! Thank you for your recent visit and for taking time to post a review. Thank you for recognizing our staff, both in training and in keeping the facility in proper shape. As an extended-stay property in which every room has a fully furnished kitchen including stovetop, pots, pans, silverware and dishware, we provide our guests with the ability... More

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Additional Information about TownePlace Suites Elko

Address: 2625 East Jennings Way, Elko, NV 89801
Location: United States > Nevada > Elko
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Elko 2.5*
Number of rooms: 84
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