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TownePlace Suites Elko

#2 of 28 Hotels in Elko
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2625 East Jennings Way, Elko, NV 89801
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1 room 1 guest
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TownePlace Suites Elko
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110 Reviews from our TripAdvisor Community

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Traveler rating
    57
    34
    11
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (20)
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San Francisco
Level Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stopped in Elko on the way from San Francisco to Park City, and were happy with our choice of the TownePlace Suites. The hotel is located near Highway 80 on the Eastern side on town, in a newly developed area. We thought the hotel was new and were surprised to learn that it was 4 years old. The lobby... More 

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Orangevale, California
Level Contributor
249 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stopped for the night while traveling between Utah and California. Stayed a few years ago and had excellent customer service and this time it was even better. Friendly staff, so willing to help to make sure you have a great experience. We were upgraded to a 1 bedroom suite for no charge. It was a huge room with a... More 

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United States
Level Contributor
254 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed 1 week ago

There is much to like about this property. The kitchen was great, fully functional, even a small oven which we didn't use. But the 4 burner electric stove and microwave worked fine. They even had a colander! We liked that the bathroom was off the living room rather than the separate bedroom, making it more accessible both to those in... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

LMom1: Thank you very much for your review and for giving me an opportunity to address your very relevant concerns. I was not on property this past Sunday, though I personally placed the elevator in question out of order as soon as I saw the situation Monday morning. We have had a rash of vandalism on our elevators recently. In... More 

Ripon, California
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Our family drove about 490 miles, and we were ready for nice comfy beds to slip into. Unfortunately, that was not the case. The beds and sofa-bed were so hard, several of us had arms and hips that ached. As a person with fibromyalgia, my entire body was hurting. Really uncomfortable pillows. The room lay out was nice, and we... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Mr. Hall: Thank you for taking the time to review us on TripAdvisor. After a day of traveling like yours, not to mention the fibromyalgia, I can completely understand the need for a comfortable bed. We have found that the beds are the most variable part of our guests' experience with us and the one with which we have the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here last night. The experience was great starting from the moment we checked in. The customer service was excellent throughout our stay, the staff was friendly and helpful. Our room (standard) was perfect and quiet, the bed was comfortable and we both had a restful night. Breakfast was included in the room price and offered... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Hello again from Elko! Thank you for your very kind review. I'm happy that you enjoyed our new expanded breakfast buffet and that your room was nice and quiet. We look forward to hosting you and your wife on your next adventure! Matt More 

Edmonton, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This suite was excellent. Lot's of space for our family. Everything was clean and the front desk staff were friendly and helpful. Conveniently located close to the freeway, stores and restaurants. Would definitely return.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

MPEdm: Thank you for your Excellent rating! I'm happy that we were easy to find and that your family was comfortable while with us. Our Front Desk staff takes pride in providing friendly and helpful service and I'm pleased that they were successful again! Until your next visit, Matt More 

California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'e stayed at TownePlace Suites before, but none as nice as this one. It must be brand new. I was just there for an overnight stop on my way home from Salt Lake City to California, but I would not have minded staying longer. Sparkling clean, well equipped kitchen, nice sitting area, and comfortable bed. TWO closets! Very, very quiet,... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Edna: We are very happy that we exceeded your expectations! Our Housekeeping Team works hard and I am always happy when I can pass along to them praises such as yours. When your travels bring you to Elko next, please feel free to call ahead and we can help you with sights to see and places to go. We'd love... More 

San Francisco, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on a recent road trip and had a great experience. It's a brand new property and everything is clean and new. The staff is really friendly and the breakfast included hot items. Other bonuses- nice fitness center, wifi, pool/hot tub and community grill/BBQ with outside seating. Close to restaurants in town. We will definitely... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Golden_gate_traveler: We are happy that you have found a home away from home when traveling. We have found that many people out of the Bay Area chose us as a stopping point since we are about 1 day's travel from home. Thank you for the generous rating and for addressing the amenities that we provide our guests. We look forward... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 27, 2015 via mobile

Had a great experience staying here in Elko - on our way from Pittsburgh, PA to San Francisco traveling I 80 West - the hotel was very clean and nice but the young man at the front desk was wonderful. His name was Avencio and he was very professional and very helpful. He sent us to a fantastic little restaurant... More 

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Duffy0302: Hello again from Elko! We are happy to hear that your trip was successful. We are also happy to hear that you were able to connect to the neighborhood, one of our goals at TownePlace Suites. Evencio does a terrific job for us and I will be sure that he is recognized at our next monthly staff meeting next... More 

Denver, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2015

We have stayed at the TownePlace Suites a few times. The rooms and lobby are very clean. The service has always been exceptional. This is a pet friendly hotel. They also have a daily breakfast included which is very good. We will stay here again when we travel through Nevada.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Lynn: Thank you for your time in rating us! I am happy that we continue to live up to your expectations and we look forward to your family's return. Matt More 

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