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TownePlace Suites Elko

#4 of 28 Hotels in Elko
Certificate of Excellence
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2625 East Jennings Way, Elko, NV 89801
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TownePlace Suites Elko
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102 Reviews from our TripAdvisor Community

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Traveler rating
    52
    33
    9
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
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  • All months
    (102)
  • Mar-May only
    (20)
  • Jun-Aug only
    (47)
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    (20)
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    (15)
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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Had a great experience staying here in Elko - on our way from Pittsburgh, PA to San Francisco traveling I 80 West - the hotel was very clean and nice but the young man at the front desk was wonderful. His name was Avencio and he was very professional and very helpful. He sent us to a fantastic little restaurant... More 

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Denver, Colorado
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at the TownePlace Suites a few times. The rooms and lobby are very clean. The service has always been exceptional. This is a pet friendly hotel. They also have a daily breakfast included which is very good. We will stay here again when we travel through Nevada.

Was this review helpful? Yes
San Rafael, California
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

great value for your money here. The place is brand spanking new, very spacious rooms with complete kitchens. The pool area is neat and clean, and the outside patio a nice touch. Breakfast was good, with real eggs (not those fake rubbery ones you sometimes get) and a decent selection of other items. No casino which was a plus for... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Angewaa: Hello again from Elko! It was a pleasure for us to host you and your family. We appreciate you taking the time to review us on TripAdvisor and your kind remarks. We look forward to your next visit. Sincerely, Matt More 

Level Contributor
284 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are very spacious - and it includes a small kitchen. Hotel is nearly new so all looks nice and good. We arrived at 5.20 p.m. - and the receptionist told that our room was not ready, yet... But why did I have to get angry to change this? She found a ready room for us - but I wonder... More 

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Roarmaag: Thank you for taking the time to review our hotel. We appreciate the generous review. I regret both that your room was not ready upon your arrival and that a solution was not found prior to you getting angry. We should be able to deliver what you expect, when you expect it. We recognized that we were running behind... More 

Spanish Fork, Utah, United States
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were just passing through but needed a decent place to stay in Elko. We found the TownePlace Suites exceptionally clean, comfortable and welcoming. The front desk staff was so friendly and accommodating - we were especially impressed with the way they treated us.

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

olddancer55: We appreciate you taking the time to review the TownePlace Suites in Elko and I'm glad that we were here as you passed through. I am also happy that you were satisfied with our staff. Thank you also for letting your fellow travelers know about the hotel with your room tip. Because our local economy is dependent upon gold... More 

cali
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very clean. Updated to meet the current travelers. Located easy in town for those travelers passing through or for locals. Front desk staff of very friendly with check-in. Also knowledgeable with the surrounding area for meals, entertainment, and travel needs.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

sactownCali: Hello again! Thank you very much for the review. We work hard at being local experts and I'm glad that we were able to put our skills to use! I'm happy that you and your family were able to visit with us and we look forward to your next trip. Matt More 

Cincinnati Ohio
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The desk clerk was so nice friendly and helpful. His name starts with an"E" has very nice black hair. He speaks to everyone and is happy to help out. The room was so clean and the bed so comfy. The other staff housekeeping etc. we're just as nice. The menu for breakfast was so delicious and a wider selection of... More 

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TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Maxine: Thank you for your kind comments about Evencio. I am pleased that all of our staff treated you with the respect and kindliness that we look for in our team members. I am happy that you were able to enjoy our new breakfast buffet! We are very excited to roll-out the new, expanded offerings. We look forward to your... More 

Utah
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night while passing through Elko. Hotel was extremely clean, room was clean and spacious - stayed in the two bedroom suite, and full breakfast offered as part of the rate. Hotel front desk staff was very helpful and friendly. Would most definitely stay here agin if passing through Elko.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Wanderlustutah: Thank you for your response. I'm glad that we could be here for you as you were both traveling. We look forward to your next visit! Matt More 

Nevada
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed June 22, 2015

Staying here for 3 weeks first time. Comparing to Holiday Inn Express which I have stayed for many previous visits. The good: Cleaner, more modern, better appointed. Much better kitchenette, normal sized refrigerator/freezer, microwave, 2 burners stove top, dishwasher. All utensils, cooking ware, silverwares, dishes,chopping board, detergents, towels. Closets/shelves/drawers--plenty. Safe in one of the closets. Desk-good. Electric outlets plenty. WIFI--very... More 

Was this review helpful? Yes 1
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

lVegas: Wow! Thank you very much for the comprehensive review! On your return, you will find that we have hot fried eggs and breakfast meats which we just rolled out today. Until then, Matt More 

Quincy, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

We stayed in a suite. Very clean and staff was friendly. Fully furnished kitchen from silverware to dishwasher. We only stayed one night so we didn't need all that but if you were staying longer it would be nice to have. I would stay here again.

Was this review helpful? Yes
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Ltarleton3: Hello again! Thank you for the review. We have found a number of guests who were pleasantly surprised by all that our rooms have to offer, even though they did not necessarily need it for the short time they were with us. However, now that you know what we can provide, we hope that you will stay a little... More 

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