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Holiday Inn Express Hotel & Suites Carson City

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4055 North Carson Street, Carson City, NV 89701
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Carson City
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161 Reviews from our TripAdvisor Community

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Traveler rating
    77
    48
    20
    7
    9
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53
38
10
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • Any
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  • All months
    (161)
  • Mar-May only
    (36)
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    (53)
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shelby, United States
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I ran into some difficulty at my previous hotel. I faxed some legal contracts to the office and they said they didn't receive them by this point I was already on the road and stopped at the holiday in express. Leslie Munoz at the front desk was more than helpful I observed a release five minutes how she help and... More 

Was this review helpful? Yes
Shari Z, General Manager at Holiday Inn Express Hotel & Suites Carson City, responded to this review

Thank you, Michael S., for taking your time to share with us your observation of Holiday Inn Express & Suites Carson City. Leslie is a valuable member of our team. Hopefully you will be able to pay us another visit and get to enjoy our indoor pool and spa or buffet style hot breakfast, instead of have to take care... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed 6 days ago NEW

I am writing a review for this hotel because I think it's important and in the best interest of future guests and their health. I stayed in room 204 for eleven days. About four days in to my stay I noticed bug bites on various parts of my body. There is a hospital right across the street so I decided... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

We had other accommodations, however, it was not to our liking. We found the Holiday Inn and from the moment we walked in to when we left the experience was exceptional. The staff are friendly, the rooms were clean. My sister left her sunglasses in the lobby, we received a call from the front desk and were told they would... More 

Was this review helpful? Yes
Shari Z, General Manager at Holiday Inn Express Hotel & Suites Carson City, responded to this review

Hello Cindy C., Thank you so much for all of your positive feedback of our hotel. Your comfort and experience are top priority to us all so a wonderful review such as this, from someone such as yourself who works in the industry, is very exciting. Please do join us again in the near future. Best wishes, More 

Louisville, Kentucky
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Running behind that day (of 32 on the road), and they actually called to check on me when I didn't arrive by 6 pm. Once there, upgraded my room. Wow. Haven't had service like that from "premier" hotels. Clean room, comfortable bed, and standard HIE fare for breakfast. Just what I expect when on the road. But the staff was... More 

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Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a nice two-night stay at this hotel. It's convenient to meetings in Carson City and also treks to very nearby Lake Tahoe. The room was clean and well maintained, although the internet seemed to work sporadically. The breakfast was standard for a Holiday Inn Express, there was enough seating, and staff were attentive about clearing tables and replacing... More 

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Canton of Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel room was clean and fresh. I was welcomed by the front desk lady and she gave me a good recommendation for dinner. The breakfast had my favorite greek yogurt. I will definitely stay again at this hotel.

Was this review helpful? Yes 1
San Jose, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Starting in August (I don't know for how long) they have pancakes in the evenings until midnight. Of course you cannot have pancakes alone, so they have coffee available too (sometimes they have other items too). Oh and of course, the pancakes are not just brought in and left under a warming light...you make them yourself in the pancake maker... More 

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CA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 29, 2015

Counter staff was very pleasant and professional...thanks for the hospitality Jazz (check in Desk). Rooms were clean and spacious. Breakfast was a credit to the holiday inn brand...hot, tasty and plentiful....

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Vancouver
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 24, 2015

The rooms were typical Holiday Inn Express decor, clean and functional, with a decent sized bathroom. Breakfast, wi-fi and parking were all included in the price for what was a nice overnight stay. The staff were very nice and allowed me to make some long distance calls in the lobby phone, which was very much appreciated as I was unable... More 

Was this review helpful? Yes
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 24, 2015

For well over an hour and past 10pm two small dogs were barking and howling. Finally I had enough and called the front desk at 10:17pm and she said she called the guests and they were on their way and there was nothing more she could do, it wasn't the best customer service. Why would any hotel that allows dogs... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carson City, responded to this review

Dear fishn4me, Thank you for being an IHG Rewards Club Platinum member and giving a feedback about your stay. Our hotel is committed to providing our guests with the highest quality of services and facilities. It sounds like your stay was negatively affected because of the noise coming from the unattended pet in the other guestroom. Please accept our sincere... More 

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