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Horizon Inn and Suites

301 Plaza Drive, West Point, NE 68788
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Horizon Inn and Suites
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Ranked #1 of 2 Hotels in West Point
A recent review
5 of 5 stars Reviewed March 15, 2015
Judy W Juniata, Nebraska
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41 reviews from our community

Traveler rating
    28
    8
    2
    1
    2
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22
4
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Juniata, Nebraska
1 review
5 of 5 stars Reviewed March 15, 2015

My mother had grown seriously ill and I stayed at the Horizon Inn. I walked in the door and the woman at the desk looked up and said "You need a quiet room." She did not know what was going on but took great care to make sure I was comfortable. She later passed that morning but entire staff was... More 

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Atlanta, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

My wife and I stayed a week at this hotel. Accommodations were clean and in excellent condition. We hosted a gathering in their meeting room one evening. It was well equipment and staff was very helpful in setting up for the event. Hotel has all the amenities one expects in a mid range new large city franchise hotel, including free... More 

Was this review helpful? Yes
Horizon S, Manager at Horizon Inn and Suites, responded to this review

Thank you so much! After a week we feel like you are family. Thank you for your loyalty! More 

Cumming, Georgia
1 review
5 of 5 stars Reviewed March 3, 2015

Hotel has all the things you expect a big city hotel to offer from pool, exercise room, PC/Printer station for guests, hot breakfast, free WiFi in room. Hotel staff is very helpful and friendly. Hotel is clean and well maintained. Locally owned. Facilities are as good as mid range new franchise hotels. Recommend to anyone staying in local area.

Was this review helpful? Yes
Horizon S, Manager at Horizon Inn and Suites, responded to this review

Thank you for your kind review and we appreciate your loyalty and friendship!! More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed February 8, 2015

This hotel exceeded my expectations! The room was clean with all the necessary amenities and I was impressed by the complimentary breakfast. Everything was clean, well-stocked, with many choices! The staff is always friendly! I'll be staying there again soon!

Was this review helpful? Yes
Horizon S, Manager at Horizon Inn and Suites, responded to this review

We value your loyalty and appreciate all the time you spend with us!! Thank you!! More 

west point, ne
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

I travel through with my family often. My kids prefer this hotel because of the pool. I chose this hotel because the staff is kind. They remember the little things; like an extra blanket and they are kind and go out of their way to help. I'd recommend this hotel anytime.

Was this review helpful? Yes
Horizon S, Manager at Horizon Inn and Suites, responded to this review

We appreciate your loyalty and love to see you when you arrive!! Thank you so much!! More 

Glendale, California
1 review
5 of 5 stars Reviewed July 23, 2014

The rooms were great for the price and helped make our trip better. When we are in west point we always stay there. People are always cleaning and work harder than required. Thanks horizon for your hard work.

Was this review helpful? Yes
Horizon S, Manager at Horizon Inn and Suites, responded to this review

Thank you so much!! We appreciate your loyalty!! More 

Minneapolis, Minnesota
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 11, 2014

This hotel is a reasonable property in a small town. The facilities were clean, the rooms were large and the beds were comfortable. The bathroom was a good size for this class of hotels with granite counters and a full compliment of toiletries. There is no elevator so if stairs are an issue, request a first floor room. Breakfast was... More 

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Horizon S, General Manager at Horizon Inn and Suites, responded to this review

Thank you for staying with us! We are glad you enjoyed breakfast. Yes, we wish we had an elevator, too! We try our best to accommodate guests as much as possible. We hope you stay with us again soon! Till then, travel safe! More 

Lincoln, Nebraska, United States
2 reviews
5 of 5 stars Reviewed May 28, 2014

We stayed at the Horizon Inn and Suites in West Point NE as there were no hotel rooms in my home town. Our reservation was handled, in person, on my way through West Point earlier in the week. The front desk was neat and clean, and the lady handling the reservation was most personable. We checked in our our way... More 

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Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We are so glad you enjoyed your stay. We appreciate that you noticed all the small differences that we do to make our hotel better. Thank you for staying with us. More 

Atkinson, Nebraska
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 23, 2014

This hotel is attractive from the outside and I had driven by it several times on my way to/from Omaha, so I was excited when my son's tournaments were held nearby and I finally had a chance to stay. This hotel definitely lives up to it's appearance. Rooms were exceptionally clean (and I am very particular & usually find fault... More 

Was this review helpful? Yes 1
Horizon S, Manager at Horizon Inn and Suites, responded to this review

Thank you so much!! More 

Overland Park, Kansas
1 review
1 of 5 stars Reviewed May 19, 2014

The hotel is nice and clean. However, the customer service is the worst I have ever experienced. My wife and I had our wedding in Westopint and pretty much had the entire hotel booked for our party. Every guest that checked in said the same thing about the front desk help. Rude, not nice, made me feel like I was... More 

Was this review helpful? Yes
Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We are sorry to hear you feel our guest service was rude for your wedding. It is our front desk procedure to ask upon departure "how was your stay"? I was personally present on Sunday morning as were others who received rave compliments from your guests. We took your concern with credit cards and your guests seriously. We have been... More 

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