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All 2 West Point hotels

Horizon Inn and Suites

2.0 of 5 Hotel   |   301 Plaza Drive, West Point, NE 68788
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Horizon Inn and Suites
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Ranked #2 of 2 Hotels in West Point
A recent review
5 of 5 stars Reviewed July 23, 2014
Julie S Glendale, California
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36 reviews from our community

Traveler rating
    24
    7
    2
    1
    2
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18
4
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glendale, California
1 review
5 of 5 stars Reviewed July 23, 2014

The rooms were great for the price and helped make our trip better. When we are in west point we always stay there. People are always cleaning and work harder than required. Thanks horizon for your hard work.

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Minneapolis, Minnesota
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2014

This hotel is a reasonable property in a small town. The facilities were clean, the rooms were large and the beds were comfortable. The bathroom was a good size for this class of hotels with granite counters and a full compliment of toiletries. There is no elevator so if stairs are an issue, request a first floor room. Breakfast was... More

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Horizon S, General Manager at Horizon Inn and Suites, responded to this review

Thank you for staying with us! We are glad you enjoyed breakfast. Yes, we wish we had an elevator, too! We try our best to accommodate guests as much as possible. We hope you stay with us again soon! Till then, travel safe! More

Lincoln, Nebraska, United States
2 reviews
5 of 5 stars Reviewed May 28, 2014

We stayed at the Horizon Inn and Suites in West Point NE as there were no hotel rooms in my home town. Our reservation was handled, in person, on my way through West Point earlier in the week. The front desk was neat and clean, and the lady handling the reservation was most personable. We checked in our our way... More

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Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We are so glad you enjoyed your stay. We appreciate that you noticed all the small differences that we do to make our hotel better. Thank you for staying with us. More

Atkinson, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2014

This hotel is attractive from the outside and I had driven by it several times on my way to/from Omaha, so I was excited when my son's tournaments were held nearby and I finally had a chance to stay. This hotel definitely lives up to it's appearance. Rooms were exceptionally clean (and I am very particular & usually find fault... More

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Overland Park, Kansas
1 review
1 of 5 stars Reviewed May 19, 2014

The hotel is nice and clean. However, the customer service is the worst I have ever experienced. My wife and I had our wedding in Westopint and pretty much had the entire hotel booked for our party. Every guest that checked in said the same thing about the front desk help. Rude, not nice, made me feel like I was... More

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Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We are sorry to hear you feel our guest service was rude for your wedding. It is our front desk procedure to ask upon departure "how was your stay"? I was personally present on Sunday morning as were others who received rave compliments from your guests. We took your concern with credit cards and your guests seriously. We have been... More

Omaha, Nebraska
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 4, 2014

I don't live far from West Point but the weather made me pull off last night into this lovely facility. I was greeted by a pleasant desk clerk who assisted me with obtaining personal necessities such as tooth paste, toothbrush, a comb and a deodorant. She was nice and my only charge was $1 for all those items!! My room... More

Was this review helpful? Yes 2
Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We do thank you and can't wait until you have the opportunity to stay with us again! More

Lincoln, Nebraska
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 2, 2014

I had a reservation to stay at the West Point Horizon Inn and Suites on a business trip. I had to cancel at the last minute, around 9:00 p.m. the night of my reservation. The hotel charged me one night's stay, which is fine. I understood the hotel's policy and it is fair. When I contacted the hotel to let... More

Was this review helpful? Yes 1
Nebraska
Top Contributor
63 reviews 63 reviews
44 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 2, 2014

I stayed at the Horizon Inn for a conference. My room was nice, clean, big & comfortable. The beds were great & the bathroom was huge. It did have the wheelchair accessible symbol on the door, so perhaps the room was larger for that reason. Breakfast was good with many options; served in a large dining room. Loved the mugs... More

Was this review helpful? Yes 1
Horizon S, General Manager at Horizon Inn and Suites, responded to this review

We do thank you and can't wait to see you again! More

Denver, Colorado, United States
Top Contributor
111 reviews 111 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 30, 2013

We have stayed here before so when we were planning on visiting my niece and her family we decided to stay again. Rooms are very clean and comfortable. The breakfast area is large and food is very good. Coffee machine makes a fresh cup every time. We even get a couple of cold bottled waters in the refrigerator in the... More

Was this review helpful? Yes 2
Pueblo, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2013

The room was spacious and clean. The only problem we experienced was that it was musty. Breakfast was good, and staff was friendly and accommodating. Small pool available and Wi-Fi. Would definitely stay there again!

Was this review helpful? Yes 1
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Additional Information about Horizon Inn and Suites

Address: 301 Plaza Drive, West Point, NE 68788
Location: United States > Nebraska > West Point
Price Range (Based on Average Rates): $
Hotel Class:2 star — Horizon Inn and Suites 2*
Number of rooms: 49
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