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Comfort Inn Scottsbluff

2.0 of 5 1902 21st Avenue, Scottsbluff, NE 69361
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Comfort Inn Scottsbluff
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Comfort Inn Scottsbluff
Comfort Inn Scottsbluff
Comfort Inn Scottsbluff
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67 reviews from our community

Traveler rating
    18
    14
    19
    7
    9
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14
19
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Detroit, Michigan
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 19, 2014

The staff here is outstanding, from the Desk Clerks, Housekeeping to the Breakfast person. This is were the excellence stops. There is no work out facility, it is a storage area. The prices are out of sight for this quality of hotel. Definitely not a $100 a night hotel. Everything is worn and aged. (Carpeting, furniture, towels, etc.) Décor is... More 

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terri0210, Manager at Comfort Inn Scottsbluff, responded to this review

Susan, I am truly sorry about the work out room. A guest broke a sprinkler head in a room. It was the only place to put stuff until the damage is fixed. It is looking worn right now. However I have new carpet ordered and new beds going in right now. I surely would have given you a discount if... More 

Rapid City, South Dakota, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 12, 2014

Checked in Sat Nov 8th at around 2. The woman at the desk seemed pissed off to be bothered by someone wanting to check in. Got through the process and went up to our room. Nothing spectacular but a good room. Mattress was a little too firm for me and the hotel said they couldn't find us 2 extra pillows.... More 

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683marcusw, Manager at Comfort Inn Scottsbluff, responded to this review

Erika, I am so sorry for the mess we had going on. I will be talking to the desk clerk who checked you in and couldn't bother to get you pillows. I know just who you are talking about. I apologize for her attitude. I do not train my employees to be this way. I'm glad your parting experience was... More 

Colon, Nebraska
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 3, 2014

I usually don't stay at the Comfort Inn Chain, but on a recent trip to Scottsbluff it was my only option. The room was spotless and very comfortable. The front desk staff had some technical issues, but overall they were friendly, courteous and a met my needs. I would recommend this location to someone traveling to the Scottsbluff/Gering area.

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Nephi
Contributor
20 reviews 20 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

We got in late, but the staff was more than helpful. There were cookies on the counter at check in for a treat after being on the road all day long. The rooms were large and very comfortable and CLEAN!!!!! No cloplaints about our stay here. The continental breakfast had something for everyone.

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Warrenville, IL
Top Contributor
134 reviews 134 reviews
56 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed September 25, 2014

We were in Scottsbluff for a night to visit Scotts Bluff National Monument. We often stay at Choice Hotels and used our points for this stay; a reservation was made for a King Suite. The room itself was very large a sitting area and separate bedroom area (two televisions). The bathroom was clean; the shower had good pressure and temperature.... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 6, 2014

We have stayed at this Comfort Inn for 20 years and love it! But this time was different. I called in advance and reserved a King Suite with separate room and a pull out couch. I was told one was available. When I checked in, I just paid, got my keys and left, not checking out the room. Later that... More 

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terri0210, Manager at Comfort Inn Scottsbluff, responded to this review

Misty, I just want to let you know I am so sorry the guest clerk had this attitude. I will be having a customer service meeting and showing them this review. Once again please accept my apology. Terri More 

Topeka, Kansas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 26, 2014

The bed and pillows were comfortable, allowing for good sleep, although the room was not far from hotel desk and, thus, noisy. (Probably due to our last-minute reservation and late arrival.) The door was about an inch too short, so light spilled in underneath. Had we not been so tired, that might have been a problem. We appreciated the usual... More 

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terri0210, Manager at Comfort Inn Scottsbluff, responded to this review

Thank you for taking time to write a review. We do welcome all reviews. The maintenance dept is working on shampooing the carpets. Must not have gotten to that one. I apologize for the noise. Thank You Terri Spath Manager More 

Kearney, Missouri
1 review
3 of 5 stars Reviewed July 21, 2014

When we arrived there was a laminated sign on the door saying pool and hot tub were not working. The pool was one of the reasons we chose this location. With a laminated sign it made us wonder if this is a long term or reoccurring problem. The room was very small. They do allow smoking in some rooms so... More 

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Sandy, Utah
Top Contributor
289 reviews 289 reviews
183 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed March 28, 2014

This was my first visit to Scottsbluff and I anticipate I will visit the city frequently. I don't believe it was built as a Comfort Inn since the room was so small. It had a queen bed, a small desk, and a recliner. It was fairly clean and the staff responded to my problems immediately. Next time I will reserve... More 

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North Platte, Nebraska
1 review
5 of 5 stars Reviewed February 26, 2014

Every time I have been here, the staff is always welcoming and accomodating. Always have smiles, and if I do encounter a problem they fix it immediately. I don't mind staying here when I travel for business. Although I wish there was a recliner in all rooms not just the single bed rooms. Either way I will continue to stay... More 

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Additional Information about Comfort Inn Scottsbluff

Address: 1902 21st Avenue, Scottsbluff, NE 69361
Phone Number:
Location: United States > Nebraska > Scottsbluff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Scottsbluff 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Scottsbluff Comfort Inn

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