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Holiday Inn Express North Platte

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300 Holiday Frontage Rd., North Platte, NE 69101
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Holiday Inn Express North Platte
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Holiday Inn Express North Platte
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express North Platte
See the most recent reviews
Lincoln, Nebraska
Level Contributor
199 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 4, 2015

I totally enjoyed my stay at the Holiday Inn Express and Suites in North Platte, Nebraska as the check-in was quick and efficient, my room was very modern, clean and included fresh towels and linens as well as two big screen TV's. As a Gold Elite Member, I most certainly appreciate the free upgrade to a two-room suite with a... More 

Was this review helpful? Yes
Jeff1914, Manager at Holiday Inn Express North Platte, responded to this review

Dear Terry H. Thank you for your review on our hotel. We appreciate your loyalty as an Gold Elite Rewards member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes pride in. We appreciate your feedback. Thanks for staying with us. Hope to see you soon. Executive Housekeeper, Charlotte More 

1 review
5 of 5 stars Reviewed March 26, 2015

I don't usually write reviews but this one was worthy. My kids and I had a fantastic experience here. We really enjoyed the fresh cookies and my kids loved the bunk beds - it was nice that they had their own area in the room to escape to. The highlight of the stay was at breakfast when the attendant helped... More 

Was this review helpful? Yes
Jeff1914, Manager at Holiday Inn Express North Platte, responded to this review

Dear Tiffany' Thank you for the review on our hotel. I am pleased to here you enjoyed your stay. We have a lot of requests for our bunk bed rooms, glad you got to enjoy one of them. We are happy we can offer the fresh cookies and milk. Glad you was able to join us for breakfast. A positive... More 

Midland, Canada
Level Contributor
198 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 stars Reviewed February 24, 2015

The lobby of The Holiday Inn North Platte was pleasant and there were cookies – people love that extra touch when they arrive. The front desk was pleasant and efficient. The room was spacious with plenty of room to move about which is always nice after road tripping and being cramped in a car. However the suite had a small... More 

Was this review helpful? Yes
Jeff1914, Manager at Holiday Inn Express North Platte, responded to this review

Dear Elizabeth, Thank you for your review on our hotel. I apologize for the issues you encountered during your stay. Our staff takes great pride in your feedback so we can address this issues. Thank you for staying with us. Hope to see you soon. More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 5, 2015

Had issues from the beginning of my stay and I was treated as if my issues did not matter and they were not addressed as they should have been. It would have changed my whole stay if the front desk staff or management would have shown some genuine care for me and my family. The General Manager did not even... More 

Was this review helpful? Yes 1
Jeff1914, Manager at Holiday Inn Express North Platte, responded to this review

Rachelle V. Thank you for your review. We apologize for the issues you encountered during your stay. We appreciate your comments and will share these with our staff so that we can continue to improve our services to our guests. We hope to have the opportunity of seeing you again to provide you with a much better experience . Safe... More 

Travelers are raving about these North Platte hotels

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

I had a room on the 3rd floor away from the stairs and elevator. The room was clean and quiet. There were also complimentary drinks in the evening. My only complaint would be the exercise room. The elliptical was very dated and broken. Also, the bicycle was missing the pin that held it in place so it was impossible to... More 

Was this review helpful? Yes
Jeff1914, Manager at Holiday Inn Express North Platte, responded to this review

Thanks for staying with us. Glad you enjoyed your room and the quiet location. Thank you for letting us know about the problems you had in our exercise room. These problems have been taken care of. We are happy you were able to join us at the managers reception for our complimentary drinks and hors d'oeuvres. We appreciate your business.... More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 20, 2015

Clean room and everything you would expect of a low cost hotel in Central Nebraska. Staff was helpful and very courteous. The complimentary breakfast was not the greatest. Unfortuantely not too many options in this small town.

Was this review helpful? Yes
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review

Dear Bryan T, Thank you so much for staying with us. We appreciate your business and taking the time to share your experience. I apologize that you were disappointed in the breakfast variety. We will use your review to improve as a staff and hotel. Thank you again. Safe travels More 

Jewell, Kansas
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 17, 2015

My room was clean and neat and I did enjoy having decaffeinated tea. The halls were loud at times in the evening but not late however the laundry seemed noisy. That could be eliminated by not staying in the middle of the hallway. I would not stay in 116 or the rooms near it again. Mostly my review is only... More 

Was this review helpful? Yes 1
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review

Dear Kerma1950, Thank you so much for sharing your experience. We appreciate your business. I am glad you enjoyed your breakfast. I apologize for the noise near your room and we will address the front desk staff. Thank you again and safe travels. More 

Chicago, Illinois
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 4, 2015

The ONLY reason this hotel makes any money is location. It is convenient to the interstate and anyone doing a long drive eventually needs to sleep. Because of that it was very crowded. Have not stayed there in 3 years for the following reasons, but an unexpected drive made it unavoidable. New carpeting and paint is NEVER going to get... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express North Platte, responded to this review

Dear PegBeg, Thank you for taking the time to share your comments online. I regret to see that this stay did not suit your standards. We have sent you a private message in order to obtain more details about your stay. We look forward to hearing from you and being of further assistance. Sincerely, Pam G Case Manager IHGCare More 

Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 24, 2014

Yikes! I don't even know where to start with this review. We were traveling through from Chicago to Salt Lake, and North Platte is the perfect mid-point. We were a bit surprised at the cost of this hotel ($129/night), but we wanted to stay some where nicer than the standard motels offers on the road, in order to ensure a... More 

Was this review helpful? Yes
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review

Dear Pugsy, I apologize for your experience during your stay. We certainly aim for higher guest satisfaction. We will address the concerns you listed. Thank you again. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

Travelling from Chicago to Colorado, we stayed at this HIE for the night. Convenient location off I-80, clean, quiet room, and breakfast in the morning. Friendly staff stopped by to make sure we had everything we needed/wanted for breakfast. I like that they offer many flavors of Chobani yogurt!

Was this review helpful? Yes 1
Jeff1914, General Manager at Holiday Inn Express North Platte, responded to this review

Dear Lenore K, Thank you so much for staying with us. We appreciate your business and taking time to share your experience. Our staff enjoys learning from our reviews. Thank you so much for your input. More 

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