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Quality Inn & Suites

2.5 of 5
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2102 S Jeffers, North Platte, NE 69101
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1 room 1 guest
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Ranked #13 of 17 Hotels in North Platte
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200 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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  • English first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (31)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (25)
All months
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel as a stop for the night in the middle of a cross-country move. We were impressed with the hotel overall at first, thinking it was a nice place for a cheap stay, but when we asked for a crib for our baby they brought us a dust-covered playpen bag and left it at our door.... More 

Was this review helpful? Yes
npquality, General Manager at Quality Inn & Suites, responded to this review

I am so very sorry about the condition of the crib. That is definitely not up to our standards. I have notified housekeeping immediately to address the situation. We do have several cribs available, so I hope that the replacement one was in better condition. I'm assuming it was, as you do not mention that in your review. Thank you... More 

Minneapolis, Minnesota
Level Contributor
105 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Positive: Beds were clean and comfortable. Bathroom was clean. When we called, we asked if the hotel was old and they were honest that it is old, but clean. Negative: Some bugs, stained carpet, old and shabby. I can't give them three dots (average), only two. Staff did give us a courtesy call right after we checked in to see... More 

Was this review helpful? Yes
npquality, General Manager at Quality Inn & Suites, responded to this review

Glad that we were able to provide nice, clean and comfortable accommodations for you. Our housekeeping and maintenance managers have been made aware of your comments and are addressing the items that you mentioned. We are conveniently located off of Interstate 80 & Highway 83, so you are right - we are on the way to everywhere! See you again... More 

Travelers are raving about these North Platte hotels

Stevens Point, Wisconsin
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Quality Inn & Suites in North Platte for one night while traveling. The staff at the hotel were friendly and helpful. Otherwise, the hotel seemed more like a motel. The hallways were very long, and few and far between. The rooms were pretty nice, but rather small. The bathroom was a little outdated, and the TV... More 

Was this review helpful? Yes
npquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I have shared your comments with our staff and we will use them to make improvements for the future. It sounds like our breakfast was a big hit with your family! We do have a pretty good variety and selection for everyone. Our televisions are 32" flat screens which are pretty standard for most hotels,... More 

wisconsin
Level Contributor
169 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Only stayed one night. The room was basically clean. But everything was well worn and dated. Way overpriced for the condition of the hotel. Wi-Fi was not very good at all. Could not find a working ice machine on any floor.Breakfast however was very good. With a good selection and all items were hat as should be. But next time... More 

Was this review helpful? Yes
npquality, General Manager at Quality Inn & Suites, responded to this review

Thank you for acknowledging the cleanliness of your room. Our housekeeping staff works very hard during the summer months and they appreciate the positive feedback. It can be difficult to maintain an older property, but our entire staff works as a team to make it as clean and comfortable as possible. Thanks for staying with us! Alan P., General Manager More 

Good Hope, Illinois, United States
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had been traveling for 10 hours on our way to Wyoming and we had checked about every hotel at this exit. All hotels were booked so we had to stay here. Very over priced for the room. The 1st room they gave us was not cleaned. How I know this is because my daughter checked her bed and there... More 

Was this review helpful? Yes 1
npquality, General Manager at Quality Inn & Suites, responded to this review

Sorry to hear about the issues that you encountered at our property. Your review has been discussed among our management team and we are taking steps so that this never happens again. We do have 30 beautifully appointed suites that are located on the interior of the hotel. Unfortunately, we must not have had any available to offer to you... More 

Tampico, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stay at many hotels but this was by far the most disgusting dirty place We have ever stayed, The front of the hotel and lobby look nice but then they send you to your room along the side and then it's another story. The door looked as if it had been pried open at one time. Sidewalk was littered... More 

Was this review helpful? Yes 1
npquality, General Manager at Quality Inn & Suites, responded to this review

I am very sorry to hear about the problems that you encountered during your stay with us and would like to personally apologize for the inconvenience. At Quality Inn & Suites, we want every guest to be satisfied. That is why we display our "Commitment to Your Satisfaction" card in every guest room. This card states that if you're not... More 

Macomb, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 31, 2015

We were driving from Michigan to Denver, this was the second night into our trip. Found this hotel on Travelocity. Lobby seemed nice as well as pictures online. Strike #1: Staff would not honor Travelocity pricing and told me if I wanted to try and book online to "Go Ahead". I decided against in fear of failing to get a... More 

Was this review helpful? Yes 1
npquality, General Manager at Quality Inn & Suites, responded to this review

I'm sorry to hear that we failed to meet your expectations as far as the security, pool and attitude of the front desk staff. I have shared your comments with our entire management team and the issues that you mention have been addressed. I'm glad that you enjoyed your suite, the breakfast offerings and the customer service provided by breakfast... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 28, 2015

Rooms were dirty and hotel in general was in serious need of up keep. Will stay elsewhere next time we visit family in North Platte. Breakfast was OK. Sleeper sofa was unusable and there were no extra pillows for that sleep surface.

Was this review helpful? Yes 1
npquality, General Manager at Quality Inn & Suites, responded to this review

I apologize that you found the room not up to par. I will definitely share your comments with our housekeeping manager to ensure that we clean differently in the future. The extra pillows for the sleeper sofas can be found in the drawers of the 3-drawer chest in the living room, which is easily overlooked. The front desk should have... More 

Henderson, Kentucky
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 22, 2015

The rooms were good, the maintenance staff great, the staff was great but.........I was in one room were the AC was extremely noisy, changed out that AC and the new one produced only slightly cool air. Moved to another room where it remained 85 directly in front of the AC all night long until about 4:00 am ( it was... More 

Was this review helpful? Yes 1
npquality, General Manager at Quality Inn & Suites, responded to this review

So sorry to hear about the air conditioner problems that you had during your stay with us. July tends to be very hot and humid in the Platte River Valley, so the air conditioners run continuously and it's sometimes hard for them to keep up. Thanks for being understanding and we appreciate your positive comments about our staff! Alan P.,... More 

Sydney Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2015

The hotel was a little expensive but Quality by name and quality by nature. The rooms decent size clean and well maintained. The hotel sports the usual amenities but no guest laundry. It has a indoor pool and spa and also houses a bar and restaurant which provides good meals at a reasonable price. It also provides a good full... More 

Was this review helpful? Yes
npquality, General Manager at Quality Inn & Suites, responded to this review

Dear guest, Thank you so much for the positive review of our property! I'm glad that you were able to enjoy all of the amenities that our full service hotel has to offer. Thank you for staying with us and we hope to see you again someday! Alan P., General Manager More 

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