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All 8 Norfolk hotels

Holiday Inn Express Hotel & Suites Norfolk

2.5 of 5 Hotel   |   920 South 20th Street, Norfolk, NE 68701
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87%
Ranked #5 of 8 hotels in Norfolk
A recent review
5 of 5 stars reviewed yesterday
Cooperton Williamsburg, Iowa
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  • Reviews (32)
  • Photos (24)
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32 people have reviewed this hotel

Traveler rating
    19
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Williamsburg, Iowa
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are a family of four with two children ages 7 and 4. We met a family of five here for a joint vacation adventure. The nine of us were going to Ashfalls the next day to explore the fossil beds. We wanted to pick a hotel that had a swimming pool so that our kids could play together and... More

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Arlington, Texas
Top Contributor
50 reviews 50 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 2, 2014

Enjoyed my 2 day stay here. The room and bathroom was very clean and spacious. I had my needed basic amenities with the HD tv, frig and microwave. The mattress was firm enough for me without sacrificing comfort. The only concern I had was that the air blew super cold air for a extended amount of time before it stop... More

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GeneralManagr-OFKNE, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Dennis L As always we are glad to read feedback about our guests stay with us at the Holiday Inn Express & Suites Norfolk, NE. Thank you for taking the time to express your thoughts and concerns. I do appreciate the high scores for Cleanliness, Value and Service. We look forward to coming back to stay with us in the... More

Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

Absolutely great customer service despite there fire alarm system kept going off for no reason they handled it well. Super clean and comfortable stay and the continental breakfast blew our group away. Great service by the staff tending to the food and dining room. Especially loved the food selections and cleanliness of the area. The gals working this area were... More

Was this review helpful? Yes
GeneralManagr-OFKNE, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Rachelazminnesota, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. More

Great Falls, Montana
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 25, 2014

Stayed at the Holiday Inn Express in Norfolk for three nights; 15 - 17 May. Stayed in the Presidential Suite. This is an extra large place to stay in. There's a downstairs bathroom, sitting room and kitchen. Upstairs there are two rooms; one with a queen bed, the master room with a king bed. Bed in the master room was... More

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GeneralManagr-OFKNE, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

JimR63 Thank you for staying with us at the Holiday Inn Express & Suites Norfolk NE. You have covered all aspects of your stay and I am particularly appreciative about your comments about how you enjoyed our Presidential Suite and the helpfulness of our staff. It is always hugely motivating when one takes the time and trouble to let us... More

Wayne, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014

This hotel was very clean everywhere. Room was nice size. I would recommend a stay here any time. Front desk people were very friendly and enjoyed the stay here. Had a nice selection for breakfast items. Eggs, sausage, bacon, muffins, rolls, pancakes, juice, coffee, biscuits and gravy.

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GeneralManagr-OFKNE, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Sandra W Thank you for taking the time to write a review about the Holiday Inn Express & Suites Norfolk, NE. We are sincerely happy that your stay with us was enjoyable. We take pride in our hotel and our guests. Look forward to you coming back in the near future!!! GM and Staff More

Cleveland, Ohio
Top Contributor
126 reviews 126 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 29, 2013

We came to town for the Lambrecht Auto Auction. The hotel was great, people were great and breakfast was good. Bright and early. When we arrived Friday, Joyce had directions ready and printed out and was more than happy to direct us to food and beverage, I can't say enough nice things about these people.

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YounesMGMT, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

KIOhioGuy, Thank you for taking the time to review the Holiday Inn Express & Suites. We are very happy that your stay with us was a pleasant one. We pride ourselves in providing great service which includes a clean, friendly place you people like you to stay. Joyce is a very important part of our hotel, thank you for your... More

Mishawaka, Indiana
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

I travel extensively and usually stay at IHG properties. This Holiday Inn Express is a newer hotel and was very clean and had friendly staff. Since I'm an IHG platinum member, they upgraded me to a suite which was nice after a long week of traveling. Again, the room had all the amenities and was very clean. They also had... More

Was this review helpful? Yes
YounesMGMT, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Thank you so much for the Kind Words about the Holiday Inn Express & Suites Norfolk, NE. It is very important to us that you and all of our guest have a great experience at our hotel. We are certainly happy that you enjoyed the evening reception. We look forward to seeing you very soon. GM and Staff More

Omaha, Nebraska
2 reviews
3 of 5 stars Reviewed May 8, 2013

My visit to his Holiday Inn was unlike my usual visits to the Holiday Inn. The bed was real firm, no cush, and the couch was also firm. It was hard to relax on the couch. In addition, I usually find a tray to take coffee back to the room for my husband, but there were no trays and no... More

Was this review helpful? Yes
YounesMGMT, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not comfortable with your stay at the Holiday Inn Express & Suites, Norfolk, NE. We hope you give us a chance in the future to show you how great our hotel is. More

Ravenel, South Carolina
Top Contributor
176 reviews 176 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed April 12, 2013

We stay here every time we are in town. The staff, Joyce, Heather, Greg, and Megan are top of the line, and Mary the manager is wonderful too. Would not consider staying any place else. Breakfast bar is about the best we have had and we always stay at the HHI Express when we travel.

Was this review helpful? Yes
YounesMGMT, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. More

Omaha, Nebraska
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 11, 2013

We, unfortunately, needed several rooms due to a death in the family and the staff couldn't have been nicer, both on the phone and in person. The rooms are very clean, roomy and look new. The morning breakfast buffet has numerous selections. Would definitely stay here again. A good bargain too!

Was this review helpful? Yes
YounesMGMT, General Manager at Holiday Inn Express Hotel & Suites Norfolk, responded to this review

Thank You for writing a review about your recent stay with us. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. More

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Additional Information about Holiday Inn Express Hotel & Suites Norfolk

Address: 920 South 20th Street, Norfolk, NE 68701
Phone Number:
Location: United States > Nebraska > Norfolk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Norfolk 2.5*
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Also Known As:
Holiday Inn Express Norfolk Hotel Norfolk
Holiday Inn Norfolk
Norfolk Holiday Inn

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Northeast Nebraska's most luxurious hotel and meeting facility, the Holiday Inn Express Hotel & Suites Norfolk. Come to Norfolk and enjoy an award winning hotel. Our hotel can accommodate all of your needs, whether your traveling for that important area meeting, attending the long awaited conference, or just getting away to do some shopping. We offer a free evening reception where we are serving free beer, wine, and snacks. (Monday through Thursday from 5:30-7 p.m.) Explore all of the amenities we have to offer, including free hot breakfast, wireless high-speed Internet. We look forward to seeing you soon! Visit Norfolk, NE and Stay Smart at the Holiday Inn Express & Suites hotel. ... more   less 
Number of rooms
86

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