We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Norfolk hotels

Norfolk Country Inn

2.5 of 5 Hotel   |   1201 South 13th Street, Norfolk, NE 68701
Hotel amenities
Save Saved
You added Norfolk Country Inn to your Saves list
Norfolk Country Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
67%
Ranked #6 of 8 hotels in Norfolk
A recent review
4 of 5 stars reviewed 4 weeks ago
sweetberries424242
  • Overview
  • Reviews (65)
  • Photos (50)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
Write a Review

65 people have reviewed this hotel

Traveler rating
    26
    17
    6
    8
    8
See reviews for
24
5
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Winnipeg
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you read a few of the less-than-appreciative reviews of this place, you'll notice a remarkable, cut-and-paste consistency to management responses, usually including something about the place having been a "fixture in the community" since the 1960s. Our room reeked of cigarette smoke, and featured mould in the bathroom, upholstery that looked like it had been vomited upon, a toilet... More

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

There are no varying reasons for the "less than appreciative" reviews as mentioned. The fact remains that we are an older hotel preparing to update the remainder of our rooms under new management. Hence, the "cut and paste" management responses referenced in this review. As to the cleanliness of the room, it sounds as if it was possibly missed in... More

Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checkin: I booked via booking .com. I had the confirmation information but the hotel had no record of it. However, the front desk was able to accommodate. Nice recovery but it did take extra time. The rooms are clean and comfortable with microwave and refrigerator. The breakfast was fairly tasty with several choices. The waffles were not very good, however.... More

Was this review helpful? Yes
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing Norfolk Country Inn during your travel. We are pleased that you enjoyed the time you spent with us and appreciate that you took time to post a review to Trip Advisor. I do apologize for the delay in your check in and am pleased that we were able to book you in upon your arrival. At... More

Sioux City, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2014

I stayed at this hotel since I had a wedding for my cousin and lived 2 hrs away. I went to check in and the lady tending the front desk was not very courteous and it took over 20 minutes just to get my room key. Never apologized and kept bouncing from one computer to another and there were several... More

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Deb M. Thank you for sharing your feedback about Norfolk Country Inn. First of all, I apologize for the lack of response to your phone message. However, attempts were made to return your message immediately at the number left. The calls went straight to a fast busy signal. Since those initial attempts the General Manager has been out of the... More

Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2014

Do not book this hotel online. I made a reservation at the hotel website a month prior to my planned stay. I booked two rooms and had two confirmation emails. Two days prior to my stay I called to confirm and tried to book a third room only to find out that one of my origional rooms had been cancelled.... More

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Dear CK2001 Thank you for providing feedback regarding your stay at Norfolk Country Inn. I apologize that you were faced with the issues that you have written about. About the time of your scheduled stay, we did experience a glitch in our system in which some hotel reservations were lost. In working with our technical support provider, we believed we... More

1 review
5 of 5 stars Reviewed June 7, 2014 via mobile

We Were InTown For A Softball Tournament And Got Put In a Smoking Room. When I Went Down To Talk To Mandy About The Smokey Room I Was In She Was More Than Willing To Upgrade My Children(Who are Asthmatic) And Myself To A New Beautiful Room. Thanks Mandy!

Was this review helpful? Yes
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing Norfolk Country Inn for your travel needs! We appreciate that you chose to spend your travel time with us! Norfolk Country Inn prides itself on friendly customer service and I am pleased that Mandy was able to resolve the smoking issue for your and your children. I will pass your kind words on to her and... More

Lincoln, Nebraska
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 3, 2014

From the outside, the hotel is not attractive. Our room, which was one of the executive suites, was very nice, with updated beds, furniture, and bathrooms. Wireless internet service was terrible. Most of the time it wouldn't work, and when it did, it was very slow. Cable channels were limited overall, although they did have a nice HBO selection. Breakfast... More

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

First, we would like to thank you for taking the time to review our property. Norfolk Country Inn prides itself on friendly customer service and cleanliness. Our hotel was originally built in the 1960's and has been a fixture in our community since that time. As such, we are in the process of a multiphase remodel with one wing of... More

Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed May 18, 2014

On the way to Norfolk I called three hotels to check on rates. I was very impressed with the friendliness of the front desk staff person who answered the phone. As a result we decided to stay at the hotel. When we checked in, I found out the name of the person who had answered the phone was Mandy. Kudos... More

Was this review helpful? Yes
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing Norfolk Country Inn! We are delighted that you chose to spend your travel time with us and look forward to seeing you again! We will share your note with Mandy and extend our thanks to her for taking such great care of our guests! More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

I have stayed before but after the last couple reviews I was unsure about staying again. I honestly am glad that I did. The service is amazing!!! That is key when staying somewhere I like to feel at home and that's just what they did! The rooms were very clean and comfortable!! The restaurant was great they staff there is... More

Was this review helpful? Yes
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing to stay at Norfolk Country Inn! We are delighted that you chose to spend your travel time with us and look forward to seeing you again soon! More

Osage City, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2014 via mobile

Maybe the worst place I stayed in years! Outdated, cable service did not work, internet service was terrible. Bathrooms could have used a steam cleaning to remove the grime.The restaurant was not bad, and the staff was friendly. The people who stay here seem to be mostly local and a bit shady. Booked 8 nights, stayed 1 reluctantly!

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Dear Flingwingflyer First, we would like to thank you for taking the time to review our property. Norfolk Country Inn prides itself on friendly customer service and cleanliness. Our hotel was originally built in the 1960's and has been a fixture in our community since that time. As such, we are in the process of a multiphase remodel with one... More

Poplar Grove, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2014

This place is not associated with the Country Inn chain, so don't be fooled by the name. I have never stayed at such a disgusting, outdated hotel. The room table on which I'm typing this is rickety and wobbles around like a ship at sea. A chair in much the same condition was hidden in the corner behind the table.... More

Was this review helpful? Yes 1
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Dear CTC999 Thank you for your feedback about your recent stay at Norfolk Country Inn. Our hotel has been a fixture of the Norfolk community since the 1960's and as such was known as the Country Inn before the chain of "Country Inn" hotels came into existence. As such, our full name is Norfolk Country Inn to make that distinction.... More

Owners: What's your side of the story?
If you own or manage Norfolk Country Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Norfolk Country Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Norfolk Country Inn

Address: 1201 South 13th Street, Norfolk, NE 68701
Location: United States > Nebraska > Norfolk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Norfolk Country Inn 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Tingo, BookingOdigeoWL, Priceline and Venere so you can book your Norfolk Country Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Norfolk

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
0:30
Videos (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Dining (7)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Norfolk with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
125

Questions & Answers

Questions? Get answers from Norfolk Country Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer