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Norfolk Country Inn

Hotel website
1201 South 13th Street, Norfolk, NE 68701
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Norfolk Country Inn
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Norfolk Country Inn
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72 Reviews from our TripAdvisor Community

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Traveler rating
    28
    17
    6
    9
    12
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28
5
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Lincoln, Nebraska
Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arrival, the desk clerk was on the phone & seemed inconvenienced by my arrival. She lacked hospitality skills & wasn't overly friendly. The room was supposed to be updated, but that must've been many, many years ago! It smelled musty, everything was old looking, carpet was gross, bed sheets on one bed had black spots on it. The bathroom... More 

Was this review helpful? Yes 2
Keystone, South Dakota
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 11, 2015 via mobile

This hotel should be condemned. Filthy, old, tired building. TV would not come on 6:30pm "no signal" called front desk she ran through a scripted trouble shooting guide with me went through this process twice nothing. No offer to move just stated "bar is open special prices on shots tonight" sink was full of hair, tub/shower dated beyond able to... More 

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Travelers are raving about these Norfolk hotels

Huron, South Dakota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

We stayed at Norfolk Country Inn after booking room online. The pictures look great but what a surprise when we walked into our room!! We were there on November 8th, 2014 to visit son and family who had recently moved to the Norfolk area. The room was was located on the back side of the hotel and no sleep was... More 

Was this review helpful? Yes 3
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

I am sorry to hear that your stay was a unpleasant one and to hear that the room was in the manor that you had received it in that is unacceptable and I have looked into the problems and taken action. We have only recently purchased this property and are in the midst of a large remodel to all the... More 

Indianapolis, Indiana
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 24, 2015

I have been on the road as part of my job for over 2 decades. This hotel was a great surprise. On the outside it looks like your typical former Holiday Inn. It's when you walk in the room that you get blown away. Great looking furniture, granite counter tops, high end fixtures, a stylish and comfortable king sized bed,... More 

Was this review helpful? Yes 2
McCook, Nebraska
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 13, 2014

I stayed at the Country Inn on the date to attend a wedding. I called ahead for reservations and was told the price of my rooms was 59.00 I knew there would be taxes etc on top of this. What I did not know when I checked in that they wanted a 100.00 damage deposit too. Now it was only... More 

Was this review helpful? Yes 5
Omaha
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

We were pleasantly surprised at how nice the rooms were. They had nice complimentary robes in the room, which was a surprise for a hotel that was not a resort. The staff was cordial and very helpful. Nice bar, Chad the bartender was especially great!

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Pierre
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

We stayed in the handicapped room and arrived very late -- and were very tired traveling for a funeral. Carpet stained, bathroom shower had mildew/mold, handicapped stool apparatus was rusty and old. Handicapped shower chair was stained and rusty... and our towels were stained and had holes! Seriously? VERY DISAPPOINTED. Perhaps other areas of this motel have been updated, but... More 

Was this review helpful? Yes 2
Winnipeg
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 30, 2014

If you read a few of the less-than-appreciative reviews of this place, you'll notice a remarkable, cut-and-paste consistency to management responses, usually including something about the place having been a "fixture in the community" since the 1960s. Our room reeked of cigarette smoke, and featured mould in the bathroom, upholstery that looked like it had been vomited upon, a toilet... More 

Was this review helpful? Yes 5
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

There are no varying reasons for the "less than appreciative" reviews as mentioned. The fact remains that we are an older hotel preparing to update the remainder of our rooms under new management. Hence, the "cut and paste" management responses referenced in this review. As to the cleanliness of the room, it sounds as if it was possibly missed in... More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 23, 2014

Checkin: I booked via booking .com. I had the confirmation information but the hotel had no record of it. However, the front desk was able to accommodate. Nice recovery but it did take extra time. The rooms are clean and comfortable with microwave and refrigerator. The breakfast was fairly tasty with several choices. The waffles were not very good, however.... More 

Was this review helpful? Yes
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Thank you for choosing Norfolk Country Inn during your travel. We are pleased that you enjoyed the time you spent with us and appreciate that you took time to post a review to Trip Advisor. I do apologize for the delay in your check in and am pleased that we were able to book you in upon your arrival. At... More 

Sioux City, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 9, 2014

I stayed at this hotel since I had a wedding for my cousin and lived 2 hrs away. I went to check in and the lady tending the front desk was not very courteous and it took over 20 minutes just to get my room key. Never apologized and kept bouncing from one computer to another and there were several... More 

Was this review helpful? Yes 2
NorfolkCountryInn, General Manager at Norfolk Country Inn, responded to this review

Deb M. Thank you for sharing your feedback about Norfolk Country Inn. First of all, I apologize for the lack of response to your phone message. However, attempts were made to return your message immediately at the number left. The calls went straight to a fast busy signal. Since those initial attempts the General Manager has been out of the... More 

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