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New Victorian Inn & Suites

1001 Omaha Avenue, Norfolk, NE 68701
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New Victorian Inn & Suites
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190 Reviews from our TripAdvisor Community

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Traveler rating
    148
    23
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (42)
  • Jun-Aug only
    (68)
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    (34)
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    (46)
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Marysville, WA
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pulling into the hotel after a long day driving, I wasn't pleased to see no one at the front desk. At all. After a few minutes, another guest went and found the front desk person. She was fine and checked us in quickly after that, but I was surprised to have to wait 5 minutes in an empty lobby. The... More 

Was this review helpful? Yes
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for you review. We apologize for your extended wait at the front desk. We were excited to hear that the cleanliness of the hotel was to your liking. Our breakfast is very popular with guests, and yes you are correct, our guests do not leave hungry. We do have 16 security cameras on our property, including every entrance/exit... More 

Omaha, NE
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here over Memorial Day Weekend. The room was perfectly clean. The pool and hot tub were also clean and super fun for our kids. And the breakfest, you'll wish you stomach stretched out more so you could just do all your days calories right then and there in the morning. The staff was awesome, too.

Was this review helpful? Yes
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 Star review of our Norfolk, NE property. We were excited to hear that our breakfast was to your liking. Our staff was very appreciative that you commented on their excellent customer service skills and friendliness. Thanks again for staying with us. We hope to see you again in the future. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This has been a very pleasant place to stay. The staff is wonderful the rooms are clean and comfortable. We love staying here. This is a first choice when we are in Norfolk. We will make this one of our first recommendations when tell other about a motel in this area.

Was this review helpful? Yes
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 Star review of our Norfolk Hotel. We were excited and very proud to hear that you will recommend our Hotel to others. We strive for perfection each and every day. Our staff takes pride in there daily routine, as they prepare each room, and make sure each and every guest has the similar experience that... More 

Littleton, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

We had not stayed at a New Victorian before. What a delightful surprise. We have a quiet little dog, but a dog nonetheless, and found that Norfolk has few dog friendly hotels. This hotel was the only dog friendly one left that night. We got one of the very last rooms and found it spacious, very clean, completely equipped, great... More 

Was this review helpful? Yes 1
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 Star Review. We were excited to hear that your stay was excellent. We are a Hotel that does allow pets, as many guests travel with their pets. Our spacious rooms, are an added bonus for our guests when they arrive. Our cleanliness and Customer Service is a culture here at The New Victorian Inn &... More 

Aberdeen
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

This was the best hotel experience we've had in many years. I highly recommend it to others. Great people, rooms, amenities and breakfast. We will definitely stay here again on our travels. The bed and pillows were much more comfortable than other places that we've stayed.

Was this review helpful? Yes 2
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for your 5 Star Review. We are glad to hear that you slept comfortable in our beds. We continue to add to our Amenities every year to provide more value for our guests. We also have properties in York, Kearney, Lincoln, Omaha, NE and Sioux City, Iowa. Once again. we appreciate your 5 Star review, and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

Every time I travel through the Norfolk area this is the place I stay. The rooms are clean, the staff extremely friendly, and Steven Denn, the sales rep, makes sure i get the best rate possible. If you are traveling in the area, this is the place to stay!

Was this review helpful? Yes 1
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 Star Review on our Norfolk Property. We take pride in our customer service and guest experiences. We appreciate and are very excited to hear that you are advertising for us, that we are the place to stay in Norfolk. Your review means a lot to us. Thanks again for staying with us in Norfolk, Ne. More 

San Jose, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

I stayed at this hotel for over 3 weeks and all the staff were very nice. The manager Steve would always say, Hi how are you? He even saw us in the store and stopped by to find out how everyone was. Kai and Tani are just 2 of the staff that made the trip feel less like a hotel... More 

Was this review helpful? Yes 1
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 star review. Customer Service is our number one goal. As a team we strive for success. An at home experience is what we expect our staff to provide to all of our guests. We are excited for you and your family, and your new addition. Once again, congratulations from all our team. We are glad... More 

Bellevue, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

This hotel had excellent service. Kristie at Front desk was very helpful and with directions and friendly. I will definitely return and recommend to friends and family. The rooms are very clean I was impressed and enjoyed the fresh fruit at breakfast.

Was this review helpful? Yes 1
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for your 5 Star Review. We take pride in our Customer Service, and we appreciate you recognizing Kristie at our front desk. Our goal is to make sure each and every guest, has a wonderful experience upon arrival, thru departure at our Hotel. We're glad you enjoyed our fresh fruit for breakfast. We recently added a hot waffle... More 

Springfield, Missouri
1 review
3 of 5 stars Reviewed February 22, 2015

I stay here on overnight business trips fairly frequently. I usually feel safer if I have someone else with me, because this place is not exactly the friendliest. The long, dimly lit, smoky hallway would be ideal for the filming of a low-budget horror movie, because the prices aren't bad. Taking a shower gets some of the cigarette smoke smell... More 

Was this review helpful? Yes
NVIManagement, Manager at New Victorian Inn & Suites, responded to this review

Thank you for your review. We appreciate and take each and every review very seriously. We are looking at options that could increase the brightness of our hotel. We clean and inspect every room daily and strive for perfection every day. We did not find any issues mentioned in this review upon complete inspection of all of our guest rooms.... More 

Siloam Springs, Arkansas
1 review
5 of 5 stars Reviewed October 4, 2014

Super clean room. Service desk attendant was very friendly and helpful. Pool stays open 24 hours a day. Would highly recommend to friends and relatives. A plus in my book! Down side was there are a limited number of restaurants near the inn.

Was this review helpful? Yes
NVIManagement, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for the kind 5 Star Review. We were excited to hear that you enjoyed the friendliness of our front desk staff. We pride ourselves in customer satisfaction. We were also glad to hear that the cleanliness of the hotel was to your liking. Our housekeeping staff works diligently every day, to make sure each guest experience is top... More 

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