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All 53 Lincoln hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   3200 Northwest 12th Street, Lincoln, NE 68521 (Formerly Airport Inn - Lincoln)
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Ranked #47 of 53 Hotels in Lincoln
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68 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Because this Quality Inn had such terrible reviews, we booked the nearby Americas Best Value Inn (great reviews) instead. Checked in to the latter .. found nothing but noise, dirt, smells, smoke, broken internet, and rowdy groups of mean-looking men who quite overwhelmed the management. Worst motel we've ever tried, bar none. Immediately went to this Quality Inn down the... More

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Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 14, 2014

After a long day of travel we pulled into the Quality Inn. From the outside it looked freshly painted though a bit old. The lobby was nice and the clerk was very friendly and helpful. Our room was on the second floor and getting off the elevator it was obvious that this floor was in need of a make over.... More

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Terrell, Texas
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 8, 2014

That saying that you get what you pay for certainly applies here. The bed was comfortable, the breakfast was better than average, the front desk and the lady who preps the breakfast were both very nice. But this place is a dump. It was not clean and was in need of maintenance. I think they are getting around to this... More

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Denver, Colorado
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 29, 2014

This is a fairly typical Quality Inn -- fairly old, but quite adequate. It has a good location, right off I-80, with easy return to the highway the next day. Normally the hotel would rate as a 3 overall; what truly distinguishes this hotel is the wonderful hot breakfast that is included with the price (which was $49 for two,... More

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Senior Contributor
36 reviews 36 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 23, 2014

I read a lot of reviews before staying here and I thought I'd give it a shot because it can't be that bad. I would definetly recomend this place and stay here again if needed. We thought the staff was exceptional, comfy beds and a wonderful breakfast. The biscuits and gravy were some of the best I ever had (tasted... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 1, 2014

Was not thrilled to end up here but it was late and we were tired. On the plus side, they were able to accommodate our family in adjoining rooms for a fair price. The rooms are somewhat run down - older carpeting, stains on chairs, cigarette burn in one of the comforters with some updates - granite countertop in the... More

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Richland, Michigan
1 review
3 of 5 stars Reviewed July 14, 2014

The hotel is under renovations our room had new carpet and was very clean. The one thing I would NOT do is book through hotel-rates.com what a rip off!! The room was $64 but with hotels-rates.com they added on almost $40 worth of taxes and handling fee.

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Zac L, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I recently started here as the new GM, we are doing a lot of renovations, and making strides to improve the overall quality of the hotel. I am sorry to hear that you had a bad experience with a 3rd party site. In the future I would recommend calling us... More

Palm Coast, Florida
1 review
1 of 5 stars Reviewed June 22, 2014

I checked in Saturday afternoon. They gave me a room, but as soon as I walked in there were what resembled fleas and other bugs. It was very hot and there were stains everywhere. Every hotel in Lincoln was booked so this was my only option so after they let me inspect a few other rooms (all had bugs) I... More

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Zac L, General Manager at Quality Inn & Suites, responded to this review

I am so sorry to hear how you were treated by the staff. I took over after your stay, and I can assure you that the staff will not treat people this way under my watch. More

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 15, 2014 via mobile

Right off the highway but needs lots of work. Friendly and helpful staff. Slow and noisy plumbing. Hallways and room smelled musty. Mold or dirt in bathroom floor grout. Curtains falling off the wall. Elevators out of service during most of my stay and stairwell was filthy.

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Zac L, General Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing our property. I am sorry to hear about the problems you experienced during your stay. I recently took over this property, and we are doing quite a few renovations to bring the property up to a higher standard. More

Top Contributor
99 reviews 99 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 20, 2014

We stopped here because we have always enjoyed staying at Quality Inns. However this one needs attention. The phones were not working. Tried to call ahead for reservation. Once there, we got the key to our room only to find out a light switch didn't work. Ok so these things happen. Upon going into the bathroom and washing my hands... More

Was this review helpful? Yes 3
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Additional Information about Quality Inn & Suites

Address: 3200 Northwest 12th Street, Lincoln, NE 68521 (Formerly Airport Inn - Lincoln)
Phone Number:
Location: United States > Nebraska > Lincoln
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 127
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Also Known As:
Quality Hotel Lincoln
Quality Inn And Suites
Quality Inn Lincoln
Lincoln Quality Inn

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