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All 1 Bandar Penawar hotels

Lotus Desaru Beach Resort

3.5 of 5 Resort   |   Lot 1854, Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
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Lotus Desaru Beach Resort
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Ranked #1 of 1 Hotels in Bandar Penawar
A recent review
4 of 5 stars reviewed 1 week ago
NiceGuy1978 Johor Bahru District, Malaysia
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452 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Johor Bahru District, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When my family and I stayed at Lotus Desaru, we were thoroughly disappointed with the service we received while there as well as the conditions of the rooms. I had called beforehand to arrange for restaurant vouchers, as well as inform them of an extra person who would be staying in one of the rooms with us. I was informed... More

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More

Johor Bahru District, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

In fact I have select the Lotus Desaru as my second honeymoon place to be relax and rest. I also plan to celebrate my birthday with my wife at the Hotel. The room that allocate for us is the higher level with the view direct to the water park. It is great experience but have to bear with the noise... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went in December 2011. The room is very big with staircase going up to the bed. The bathtub is also quite big, good for couples to soak into the bathtub together. There is alot of facilities there too. But we didn't go play. We only go to the beach and relax ourselves. Staying one night over there is ok but... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More

Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The title of this review pretty much describes the breakfast setup. I guess that's "par for the course" when you're trying to feed that many people. This hotel is great when you're going with a group of people are wanting to do a team-building exercises etc. I definitely won't go there for a quiet weekend getaway with my spouse. Lots... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

I got mention I want King bed,but you prepare 2 single bad to me.very disappointed. The reception services is bad!I wait 40 min to queue,pls improve.even check up also need to take the long Queue. Beach Renovation is only one thing I feel great.

Review collected in partnership with this hotel

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Please avoid room F510. Sleeping for 2 nights is pure agony as the water pump on the top floor makes LOUD noises every time the toilets are used. Since we have 3 kids it was not at all a restful holiday. Definitely a family holiday place and not a twosome romantic one ; with all things well though of in... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Had a good time at the resort. Old place, but customer service is very good. Made us feel at home. Try avoid staying at their holidays... The place can be super packed. The restaurant food is nothing to shout about, but they do serve decent breakfast and dinner The night bar is very interesting. Very children friendly area Also the... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More

Singapore
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The overall stay was okay. The breakfast served was okay. Got indian, western and malay food selection. The room, is however dirty and has this stale smell, it felt like the room is left untouched for VERY long. the bathroom has soap residue and sandy floor. The towel really smell bad. We have to use our own bathsoap and shampoo... More

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our second time to Lotus Desaru and had a great time. Staff are always polite and helpful. Had a great stay and surely will be considering Lotus again our next family getaway. Real value for money resort destination!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More

Johor Bahru, Johor, Malaysia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room needs a lift although not too bad. Housekeeping is bad - fingernails were lying on the dressing table urgh!! And one of towel smelled so bad I wanted to throw it from the balcony. Water Park needs sprucing up. Food was ok. Staffs were friendly but that was it.

Was this review helpful? Yes 2
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More

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Additional Information about Lotus Desaru Beach Resort

Address: Lot 1854, Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Phone Number:
Location: Malaysia > Johor > Kota Tinggi District > Bandar Penawar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lotus Desaru Beach Resort 3.5*
Number of rooms: 700
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Also Known As:
Lotus Desaru Beach Hotel Kota Tinggi

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