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Lotus Desaru Beach Resort

3.5 of 5
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Lot 1854, Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Lotus Desaru Beach Resort
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Ranked #1 of 1 Hotels in Bandar Penawar
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5 of 5 stars reviewed 1 week ago
mcDanceL Singapore
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534 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the short trip (3days 2nights) directly to the Lotus Desaru management based on singapore. they were very helpful,. I was travelling with an infant and there was no hassle at all, they arrange the transport for us too. I have been on Lotus desaru about 3 years ago so I don't have much expectation. I was surprised to... More 

Was this review helpful? Yes 4
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stay Lotus Desaru for 3 days and 2 nights.Hotel is very large and have so many activities to do.But room service is not so good.There are no any face towels, bedroom slippers, tissues, tooth brush and tooth paste provided at the first day.Next day room service had already come, changed the bath towels only.They haven't replaced any used and... More 

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Johor Bahru, Malaysia
Contributor
15 reviews 15 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked an overnight stay with the hotel - was slightly cheaper direct with the hotel than the groupon promo. The beach is lovely, the sea is warm and the beer is cold. Overall the place is a bit dated, the rooms are clean, the bed is super comfy and the staff are very helpful (including a jump start when I... More 

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru Beach Resorts and Spa. Please do not hesitate to call or email us for your future reservation... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Many activities, fun place. Not for couples seeking peace n quiet. Food was not bad especially seafood restaurant. Though crowded, place was well managed. Pity about the beach though. It was clean but the coastline was marred by the boat ramps and they kind of block the path to the rock pools on the left which will be great fun... More 

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Singapore
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was there in Dec 2014. 2nd trip in the last 3 or 4 years. This time round was with my hubby, 7 year old boy and 16month baby. We stayed there for 4 nights. A couple of things had changed since our last trip. Reception area had moved, nearer to the restaurant. Yes, definitely better. Plentiful of chairs. :-) Buffet... More 

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Singapore
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

As predicted,resort was quote crowded during peak season (long weekend holiday) We were posted to block B which is quite a distant walk to the happening area -hotel lobby, swimming pool,restaurants and the beach hut bar. However,block B is beside the water play park. Lounging at the beach hut and at the sun bed loungers by the beach are the... More 

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

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Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a 3 bedroom suite on the 18th to 20th of March. Here are my review Check in Experience.: We arrived in the afternoon at 12noon and it was very crowded. Surprisingly it was a fast check in process. Well done. On a side note, it would be nice to have fans near the seating areas while other guests... More 

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My cousin sis organized a family get to gather here with a 3bedrm apt. It ws clean & spacious. They hd almost everything in the room. Upon check in, microwave was not working. Called & within minutes staff came over & replaced with a new one. Staff efficiency overwhelmed us. Buggy service around the resort. Fun to be water theme... More 

Was this review helpful? Yes 1
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its a huge property with multiple blocks of apartments, multiple swimming pools and a nice small waterpark for kids. The resort offers lots of activities and games for kids. There is a direct access to beach from within the resort premises. We stayed in the 1-bedroom apartment and its spacious and clean. We just found it to be a bit... More 

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went for a nice getaway recently here and we are already looking forward for another stay; most probably during the non-peak period. Although it was crowded everywhere (due to the school holidays), the place is colossal so it's not that suffocating except perhaps for breakfast time. Our toddler had a great time in the water park and the beach (... More 

Was this review helpful? Yes
LotusDesaru, Admin at Lotus Desaru Beach Resort, responded to this review

Thank you for your valuable feedback and comments on need to maintain and improvise the Lotus Desaru Beach Resort and Spa. Your comments has been noted and highlighted to the respective departments and will be looked into improvement. It has been a pleasure having you with us and looking forward to welcoming you back soon to stay with Lotus Desaru... More 

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