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All 20 Grand Island hotels

Holiday Inn Express Hotel & Suites Grand Island

2.5 of 5 Hotel   |   3404 West Faidley Ave., (opening May 17, 2010), Grand Island, NE 68803
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76%
Ranked #6 of 20 hotels in Grand Island
Certificate of Excellence 2013
A recent review
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69 people have reviewed this hotel

Traveler rating
    42
    11
    5
    4
    7
See reviews for
26
4
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
SW Iowa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very good. The room was clean and comfortable. The exercise room and equipment, which I used, were also in good condition and clean. Breakfast was good and there were plenty of hot and cold choices. In the evening, there is a drink-and-appetizer event for guests which is a nice touch. Staff was very friendly. My only problem... More

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Amy W, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for taking the time to review our hotel! Your time and kind words are greatly appreciated! We are delighted you enjoyed our hotel and it's facilities! I regret that you had an issue with smoke as we are 100% non-smoking and expected not to have to deal with it. Please accept my sincere apology! I hope you choose... More

Lincoln, Nebraska
Contributor
17 reviews 17 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 26, 2014

We stayed here for a school function and had booked a block of 10+ rooms for one night. We were given a "group rate" that with tax came to $190. Really? This is Grand Island, NE, not Omaha! Walls are thin. Treadmills in fitness room were nice and quiet. Breakfast was good and ladies who were taking care of that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Dear kcmph, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Papillion, Nebraska
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2014

It's your typical holiday inn express, however the staff was very friendly. Even the lady at breakfast made sure to ask how we slept. Very impressed with the quality of this hotel. Would definitely stay at again.

Was this review helpful? Yes
hiexpressgrandisland, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for the wonderful review of our hotel! We appreciate your comments! We look forward to you staying with us again in the future! More

Parker, South Dakota
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2013

Hotel was clean, beds were comfortable. Room was good sized. Pool and Hot Tub were great. The only thing negative, was I booked the room for 4 people, but only given 3 sets of towels. Called the front desk to ask for another set and was told if I didn't come get it, it may be "awhile" I said that... More

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hiexpressgrandisland, Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Jodi thank you very much for taking the time to review or hotel! We are glad you enjoyed your stay for the most part! I do apologize about not getting the extra set of towels to your room. We take these reviews very seriously and strive to make this the best place to stay while in the Grand Island area... More

Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 21, 2013

Quality & Service Concern. I spend a great deal of time on the road, living in hotels. I normally stay at the Hilton brand of Hotel chains. This time I decided to give one of their competitors a chance to prove themselves. I stayed at this particular Holiday Inn Express (HIE) because of its appearance on the outside. I got... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Dear Longfellow R, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. We sincerely apologize for the dissatisfaction you had with the room condition particularly with the level of cleanliness.... More

Broken Bow
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 24, 2013

We have stayed at this hotel many times before and have never had a bad experience until our last stay. We booked our room with our reward points and were put in a hearing imparied room right off the elevator. When we asked to be moved, we were told that they could not accomodate us because they were booked. When... More

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hiexpressgrandisland, Assistant General Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you for taking the time to fill out a review on our hotel. I regret your last stay with us was not as good as your previous stays. I sincerely apologize for the inconveniences you experienced. I appreciate your comments and I hope we have to opportunity to make your next stay with us a memorable one. Regards, Amy More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

When I walked in I was greeted by friendly people with a nice hello. The Holiday Inn Express is a nice and peaceful place to stay. The rooms were nice and cozy. The beds were as comfortable as a hotel bed gets. I love the Holiday Inn Express. It is the best hotel in Grand Island to me. When I... More

Was this review helpful? Yes 1
hiexpressgrandisland, Assistant General Manager at Holiday Inn Express Hotel & Suites Grand Island, responded to this review

Thank you so much for the wonderful review of our hotel! Your kind words are really appreciated! Sincerely, Amy More

Farnhamville, Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

I always try to stay here when in the area, The staff is always friendly and the 5:30 manager social is always a nice way to finish the day. Rooms are always clean and quiet. Check in is fast and they tend to remember you after you stay there a couple times. The breakfast is good with many hot and... More

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St. Paul, MN
Top Contributor
79 reviews 79 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed August 27, 2013

The Grand Island Holiday Inn Express is a very nice, quiet, and clean hotel. We spent one night here and enjoyed it very much. My husband was kept awake during the night however, by very loud stomping above him. So I think the floors need more sound proofing. The breakfast was nice, but could use more variety. Same food at... More

Was this review helpful? Yes
Olathe, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

This is a very nice hotel. Staff was wonderful and rooms are very clean and comfortable. Free wine, beer and snacks after 5:00pm not bad either. I will always stay at this location on my family or business travels. After a five hour drive it was nice to be greeted by a freindly face and the cookies were a big... More

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Grand Island

Also Known As:
Holiday Inn Express Hotel And Suites Grand Island
Address: 3404 West Faidley Ave., (opening May 17, 2010), Grand Island, NE 68803
Phone Number:
Location: United States > Nebraska > Grand Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Grand Island
#7 Business Hotel in Grand Island
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grand Island 2.5*
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