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BIG4 Forest Glen Holiday Resort

71 Owen Creek Road, Forest Glen, Queensland 4556, Australia
Hotel amenities
BIG4 Forest Glen Holiday Resort
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 1 week ago
Robert D
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47 reviews from our community

Traveler rating
    18
    9
    13
    2
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (47)
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    (7)
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    (13)
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    (19)
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1 review
5 of 5 stars Reviewed 1 week ago

We had a fantastic time. The cabin we had was just right and the service was outstanding. We also left something behind in the cabin and they were more than happy to mail it to us at home. We left refreshed and our children had a great time.

Was this review helpful? Yes
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you so much for your really positive feedback about your recent stay with us. We always appreciate feedback of any kind but it is especially lovely to receive positive comments. we always strive to make sure our guests receive excellent customer service, are happy and enjoying themselves. We do hope to see you again in the near future. More 

Palmwoods, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Thoroughly enjoyed our stay. Staff were welcoming and very helpful during our stay here. We had a caravan site with an ensuite. Ensuite a little dated but very specious and clean. Loved being able to be a kid again enjoying playing giant chess w my son followed by a game of mini golf then a jump on the jumping pillow..... More 

Was this review helpful? Yes
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

I am so pleased to hear that you and your family had a wonderful time here with us. Our fun facilities do enable children and adults to enjoy themselves immensely. Thank you for your really positive feedback about our staff as we do strive to make sure every guest is made to feel welcome and comfortable. We look forward to... More 

Canberra, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 14, 2015

The park is very tired looking and not value for money for the rate being asked. An unnecessary amount of speed bumps throughout the park made accessing our site a slow difficult journey. We chose an ensuite suite for our two night stay and it was in desperate need of refurbishment. Additionally, the close location to the M1 motorway &... More 

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 13, 2015

Our stay was less than impressive. Very welcoming check in service. Upon getting to our room (3 star villa) it reeked of mould. It was all up the curtains and riddled up the walls and roof. The air conditioning unit was black with mould. My husband went to reception to complain and was charged another $83 to upgrade. We should've... More 

Was this review helpful? Yes 1
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We appreciate your feedback about your recent stay and apologise that some aspects of your stay did not meet your expectations. We addressed the concerns in the cabin you first checked into immediately and apologise for any inconveniences caused to you. There was some mould on the curtains and had obviously been overlooked which we apologise for , this has... More 

Upper coomer
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2015

Stayed last week for 5 nights, was greeted very nicely but when the receptionist ends the conversation with "Good luck" I was a bit worried. We chose the Large Standard Villa as the location is excellent, the website states the cabin has 2 TV's, the one in the main bedroom was missing and when I asked at reception the reply... More 

Was this review helpful? Yes 1
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We appreciate your feedback about your recent stay. It is good to hear that the family enjoyed our facilities and had a great time but I apologise that some aspects of your stay did not meet your expectations. The layout of the Large Standard Villa is on our website for any guest to have a look at and we are... More 

Bundaberg, Queensland, Australia
1 review
5 of 5 stars Reviewed January 10, 2015

We booked into a cabin to provide a feeling of holiday without the hassles tent life. The standard villa was less than impressive - very tired with paint peeling off the dining chairs, and the kids slept in a 'cupboard' (when they extended their arms, their fingers nearly touched the walls)... After a stroll around the beautiful, well maintained facilities,... More 

Was this review helpful? Yes
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We thank you for your feedback about your recent stay here and are really pleased to hear that once upgraded you enjoyed our park. I have passed on your feedback to our ground staff about the well maintained facilities , they do strive hard to keep the park in a well maintained state. We are very centrally located to the... More 

Queensland, Australia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 8, 2015

We really enjoyed our stay at Forest Glen Big 4. After a very disappointing start to our family camping trip at Mapleton we headed to Forest Glen and were really pleased that there was a site available for us over peak holiday season. The booking process was very easy and staff were welcoming. The kids loved all of the activities... More 

Was this review helpful? Yes 1
Moe, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

We had a great stay here at the big 4 lot of things to do and see the cabin we stayed in was very clean and comfortable we are already planing our next stay and would highly recommend it to all of my friends and family to stay there too

Was this review helpful? Yes 2
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you for your positive feedback about your recent stay here and that you found our cabins clean and comfortable. Our housekeeping staff work hard to keep the cabins in top condition and I have passed on your feedback to them. We look forward to welcoming you back here along with your family and friends. We love hearing that families... More 

Mackay, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2014

Although a bit dated and in need of some more TLC we had a great time! Kids were able to amuse themselves playing mini golf, tennis, on the jumping pillow, in the pool with slide, games room and borrowing DVD's. We had guests over two cabins so were able to share facilities and had ample space to cook, play etc.... More 

Was this review helpful? Yes
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

Thank you so much for your positive feedback about your recent stay. We do have great facilities for everyone to enjoy their stay here and the children have good old fashioned fun ! Just to confirm the restaurant on site here is Tibetan. We look forward to welcoming you back again soon. More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 26, 2014

We stayed here during the weekend of the G20. It was busy but still had room for more people. We were very disappointed with our caravan site (with ensuite). The site was tiny. To much concrete around for us who like to pitch a tarp over our caravan for shade. Also we have three kids so we like to cook,... More 

Was this review helpful? Yes 1
ForestGlenHR, Manager at BIG4 Forest Glen Holiday Resort, responded to this review

We appreciate your feedback about your recent stay. We are glad to hear that you enjoyed the bouncing cushion and outdoor and indoor movie screens, they are a great hit with all family members !! We apologize that some aspects of your stay did not meet your expectations. It was a very busy weekend that particular weekend, as you pointed... More 

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