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BEST WESTERN West Hills Inn

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1100 West 10th Street, Chadron, NE 69337
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1 room 1 adult
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BEST WESTERN West Hills Inn
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192 Reviews from our TripAdvisor Community

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Antelope, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very good stay. Very Friendly and helpful staff. Be sure you eat at the Winery which is part of the Country Kitchen. Very quaint with nice fireplace and wonderful food. Country Kitchen food was great also. We had the King Jacuzzi Suite which was wonderful. i would recommend this type of room to everyone. Good working are separate from the... More 

Review collected in partnership with Best Western

Helpful?
Thank Coleen S
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hi Coleen, It's really great having Country Kitchen and the Winery next door. I'm so glad to hear that you had a good time over there. My wife and I eat over there often and the front desk staff sends guests over there quite frequently. I'm also really glad that you enjoyed the suite. They really are comfortable rooms, and... More 

Summerset, United States
1 review
5 of 5 stars Reviewed December 30, 2015

An excellent experience with everything in order. This stay is the best experience I have had in years. The room was very clean, the internet worked without fault and the breakfast was hot and fresh. Thanks Best Western in Chadron, NE.

Review collected in partnership with Best Western

Helpful?
Thank Duane F
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey Duane, Thank you for your kind words, I really appreciate you taking the time to leave a review. Everybody here works hard to create an outstanding experience for our guests and I'm so glad we were able to do that for you. If there's anything I can do for you in the future, please don't hesitate to get in... More 

Omaha, Nebraska
Level Contributor
181 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

Hotel was undergoing some renovations during our visit. People were friendly. Rooms were comfortable enough but seemed of subpar quality. It seemed overly loud when walking around, etc. Breakfast was below average but at least it was free. Overall, met my needs for a 1 night business stay but I wouldn't be thrilled to stay there for a longer trip.

Helpful?
Thank Sunofthebeach
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Sunofthebeach, I am very sorry that our rooms did not meet your expectations during your stay. If you'll be coming to Chadron again soon, I would be happy to give you a free upgrade to one of our mini-suites on the South side of the building. Those rooms are a little bit larger and were constructed more recently, so... More 

Longmont, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 7, 2015

We stayed here 1 night. The hotel was very clean and the bed was VERY comfortable. Traci at the front desk very personable and professional. The hotel was renovating the lobby area but even though there was major construction occurring the lobby area was very clean and neat.

Review collected in partnership with Best Western

Helpful?
Thank Don C
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey Don, Thank you for your kind words, I'm so glad that you had such a pleasant experience during your stay with us. I'm glad you mentioned the remodel of our front entrance. We're really excited to see the finished results and I think the new look will be great. I hope we'll be able to take care of you... More 

Erie
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed December 6, 2015

Room 111. The staff at the hotel were nice. The breakfast was the usual fare. The room was the standard room, but the noise was extreme. I travel for a living and the rooms were not well insulated, causing the worst noise I have heard in any room in the last 500 hotel stays. The internet was too slow to... More 

Review collected in partnership with Best Western

Helpful?
Thank Magicmorningstar
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Dear magicmorningstar, First of all, I would like to sincerely apologize for the issues you experienced during your stay with us. Noise is a big issue and I have our maintenance department checking room 111 to see what we can do to improve the situation with the heater and fix the soundproofing around the door. We take these concerns very... More 

Dallas, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 23, 2015

A group of us recently stayed here and we all had a good experience. Rooms were clean and in good working order. Beds were comfortable. Plenty of hot water. The hotel is undergoing some renovations and we did stay in recently renovated rooms. Breakfast selections were good and coffee hot and plentiful.

Helpful?
Thank Papa6157
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Papa6157, I'm so glad to hear that you had such a good experience here. We always offer 24 hour coffee in the lobby, because I know that you sometimes need a boost, no matter the time of day or night. And speaking of the lobby, yes, we are going through some exciting renovations to the front of the building.... More 

Cincinnati, Ohio
Level Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 14, 2015

I was recently in Chadron for meetings at the local college, and really enjoyed my stay. I had requested a quiet room and they found me a 2nd floor (which is the top floor) room in a quiet corner and I heard very little noise. The staff was really friendly, and I thoroughly enjoyed my comfy and cozy stay in... More 

Helpful?
Thank RipplesGuy
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey RipplesGuy, Thank you so much for your kind words. It was our pleasure to have you here and I'm so glad you enjoyed your time with us. I hope we'll be able to host you again in the future. Just drop me a line if there's anything I can do for you. Sincerely, Miles Bannan General Manager More 

South Dakota
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 12, 2015

Checked in and was greeted with a big smile and the lobby as well as the swimming pool and rooms were very clean. This hotel was a super bargin and everything appears to be new. Went across the parking lot and had a rib eye and shrimp to the winery and had a good meal. This is where you want... More 

Helpful?
Thank Derito B
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hi Derito, I'm so glad you appreciated our service, we pride ourselves on taking excellent care of our guests. Many of our guests stop over at Country Kitchen for a great dinner, but not everybody knows about the Winery. I'm glad you stopped over there. They have good steaks and the atmosphere is a little bit different than Country Kitchen.... More 

Adams, United States
1 review
5 of 5 stars Reviewed October 30, 2015

Very good place to stay. Wonderful staff and easy location. I will always keep it in mind when I'm traveling. I love the place to eat right next door. They had friendly staff too and excellent food. I also like it has other places close by to shop and get necessities

Review collected in partnership with Best Western

Helpful?
Thank Leanna P
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey Leanna, I really appreciate you taking the time to leave a review. It was a pleasure having you here and I look forward to taking care of you next time you're in Chadron. If there's ever anything I can do for you, please drop me a line. Have a great day. Sincerely, Miles Bannan General Manager More 

Seattle, Washington
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 19, 2015

We stayed at the Best Western West Hills Inn on the 6th night of a 10-night road trip, right before running our 5th half marathon in 5 days. So I decided we needed a bit of moderately-priced luxury and booked the king suite with jetted tub. The room was super quiet -- it had what felt like a private entrance,... More 

Helpful?
Thank running_otter
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey running_otter, I'm glad you guys enjoyed your stay here. I've been working with the Mainly Marathons group for several years now and it's been so great to have the marathon crowd stay with us. I'm looking forward to next year, I hope you'll be able to make it out here again. Safe travels to you, thank you for your... More 

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