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All 5 Chadron hotels

BEST WESTERN West Hills Inn

1100 West 10th Street, Chadron, NE 69337
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74%
Ranked #3 of 5 hotels in Chadron
A recent review
4 of 5 stars reviewed 1 week ago
Elaine S United States
  • Overview
  • Reviews (103)
  • Photos (20)
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  • Room tips (19)
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103 people have reviewed this hotel

Traveler rating
    30
    42
    21
    6
    4
See reviews for
40
28
2
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Our room was very clean and up to date furniture wise. Bed and bathroom were clean. There was a good breakfast and the staff members were pleasant and helpful both in the evening when we arrived and in the morning. Would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Elaine, Thank you for taking the time to leave a review, and thank you for your kind words. Everybody here works hard to provide a great experience for our guests, and I'm so glad that you enjoyed your stay. I hope we'll be seeing you again soon. Please don't hesitate to get in touch with me if there is... More

Roscoe, SD, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We found the Best Western to be central to a number of parks we wished to check out on a family vacation - especially perfect for attending shows at the Post Playhouse at Fort Robinson State Park. Our stay was very comfortable. While not always prone to choose a BW, this was clean, updated, and the staff was extremely helpful... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Shawn, I am so glad to hear that you enjoyed your time in and around Chadron. We send folks to the Post Playhouse all summer, it truly is a gem. If there's anything we can do to improve your experience for next time, please let me know. Thank you for taking the time to leave a review. Sincerely, Miles... More

1 review
3 of 5 stars Reviewed 3 weeks ago

Other than our room having a very sour smell the hotel was nice to stay at. We were in town to attend a close friend's wedding. The biggest complaint was the male house keeper coming into our room unannounced while my wife was sleeping while I was at breakfast. And then he came back again into the room an hour... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Patrick, I would like to sincerely apologize for the behavior of our housekeeper on that Saturday morning. He is a new addition to our team, and misunderstood some of our housekeeping procedures. The head housekeeper and I have reviewed the incident with him, and I am confident that he will not have another issue. I am very glad to... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was very pleased with my stay. The personnel were very accommodating and friendly. The breakfast provided a variety of choices. The only recommendation I would have is if you are a light sleeper that you request staying on the second floor. There was some noise from foot traffic upstairs otherwise a very pleasant stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello lindasE3176SV, Thank you for leaving such a kind review, I am so happy to hear that you enjoyed your time here at Best Western West Hills Inn. Everybody here at the hotel works hard to provide a great experience for our guests, from check-in, to housekeeping, to check-out. I am glad you mentioned the difference between first and second... More

Imperial, Nebraska
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice motel. The room was very clean, the bed was comfortable and there was a good amount of space in the room. Internet signal was quite good. Room had fridge and microwave. There is a restaurant associated with the property. There is a nice courtyard area so that you can sit outside and enjoy the nice... More

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Greetings RangerMomn, Thank you for your kind words about the hotel and our neighbors at Country Kitchen. Many of our guests will go over to Country Kitchen for dinner, or get takeout and enjoy their meal in the courtyard. Summer is a great time to enjoy the warm evening sun outside in the courtyard. I appreciate you taking the time... More

Gig Harbor, Washington
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed June 18, 2014

Our recent stay in Chadron, NE, for a family reunion, was a pleasant experience. The motel easily handled our group of approximately 50 people, along with a conference room for gathering. And, we had access to a restaurant across the parking lot, with a separate dining room large enough for our group. It worked well for all concerned, from toddlers... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello 1980Smitty, I am so glad that your family reunion was such a success. We really enjoyed meeting everybody, and making the arrangements with the organizers was a pleasure. Thanks for taking the time to leave a review. I hope we'll be seeing you in Chadron again. Sincerely, Miles Bannan General Manager More

Lincoln, United States
1 review
5 of 5 stars Reviewed June 16, 2014

It has been a number of years since I have stayed at a Best Western as I don't remember previous stays from a few years back being very positive. This hotel was a pleasant surprise and has changed my opinion. The room was very spacious, clean and comfortable. There was a nice courtyard area to relax, chairs in the hallways... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hi Krista, Thanks for giving us an opportunity! I am so glad that we were able to exceed your expectations. Everybody here works hard to provide a great experience for our guests, and it's so rewarding to hear when it pays off. If there is anything we can do to improve, please don't hesitate to contact me. Sincerely, Miles Bannan... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014 via mobile

We were only there for one night, but we rode in on a motorcycle and appreciated many things about this Best Western. It is new hotel and everything was clean and in great condition. We had a king suite which was roomy and comfortable. The staff was great, the beds comfortable, and the only suggestion I have has to do... More

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Nanci, Thank you for your kind words. We really enjoy taking care of all our guests with motorcycles that pass through during the summer months. Of course, lots of bikers come through for the Sturgis Rally during late July and August. But many people are just passing through as they tour the plains or are heading to the Black... More

Chadron, NE, United States
1 review
5 of 5 stars Reviewed June 8, 2014

I would recommend this stay if you're ever out in the Sandhills of Nebraska. It's a nice place to stay. Clean facility, great staff. there's an indoor pool and a fitness facility. Pleasantly surprised.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Cathy, I am so glad to hear you enjoyed your time at the hotel. We always hear our guests saying that there is so much more to Western Nebraska than they realized, and the Sandhills are a real treasure. If there's anything we can do to improve your experience for next time, don't hesitate to get in touch with... More

Grand Island, Nebraska
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 3, 2014

The room smelled so bad, we had to go purchase a room freshener. There was an outside door and a door from the hall way. Not too secure. The desk clerk was pleasant. The breakfast was quite blah. The price was very high after staying in some nice places for much less. Will not have to worry as we will... More

Was this review helpful? Yes
Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Dear Gpickup, I would like to apologize for the smell issue you experienced during your stay with us. I would like to mention that we do spray a small amount of air freshener in the room after every stay, and our head housekeeper will frequently give a room extra treatment if she detects any odor. I am very sorry that... More

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Additional Information about BEST WESTERN West Hills Inn

Address: 1100 West 10th Street, Chadron, NE 69337
Phone Number:
Location: United States > Nebraska > Chadron
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Chadron
Chadron Best Western

20 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (8)
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Dining (5)
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Pool/beach area (1)
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Hotel & grounds (3)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Number of rooms
66

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