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BEST WESTERN West Hills Inn

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1100 West 10th Street, Chadron, NE 69337
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BEST WESTERN West Hills Inn
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157 Reviews from our TripAdvisor Community

Traveler rating
    56
    59
    29
    9
    4
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56
38
4
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • Any
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  • All months
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    (39)
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    (63)
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    (39)
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Broken Bow, Nebraska
1 review
2 of 5 stars Reviewed 5 days ago NEW

Check in was fine. Room Looked nice. Drop bags & left. We got back to the room about 11pm. Took a 2nd look around to room. Bed cover had stains. Bed was lumpy & hard. Woke to find bug on the table. No water presser. Just don't go to Chadron stay at Chadron. Next time motel 6! When a motel... More 

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Gothenburg, Nebraska
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while traveling through. Excellent room, excellent staff, great breakfast with large variety. Will stay here again if we travel this way. Only complaint is the floor seemed to creak so would recommend 2nd floor room.

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Dc81ec77, Thanks for taking the time to leave a review. I really appreciate your compliments, it's good to know that you had such a great experience. Everybody here at the hotel works hard to make sure our guests are well taken care of. I hope we'll be able to take care of you again in the future, we'd love... More 

Nebraska
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Chadron does not have a lot of choices for lodging, but this seems to work the best for us. They have done some upgrades and are working to keep it current and comfortable. The convenience to the restaurant is a plus, parking is adequate, beds are clean and comfortable...there is a pool available indoors.

Review collected in partnership with Best Western

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey 123456grands, I appreciate your kind words, thank you for leaving such a nice review. We are proud of the work we continually do to keep the hotel up to date and everybody here focuses on offering great service and clean rooms. The Country Kitchen restaurant next door is a great place to eat, and as you mentioned it couldn't... More 

Golden, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was disappointed in the quality (and lack of keeping things well stocked) for the breakfast bar. But I was happy with everything else about this hotel. We will most likely stay here again when in Chadron.

Review collected in partnership with Best Western

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Teresa, Thank you for your review, I appreciate you taking the time to write out your thoughts. I'd like to apologize for the condition of the breakfast bar when you stayed with us. Breakfast is one of our primary focus areas and we are making changes all the time. We work hard to make the best of our limited... More 

Nebraska
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This motel has potential, but we left shaking our heads. There was a musty smell in our room, although it was a nice big room. Very thin walls and lots of noise. Kids running in halls, doors slamming, and a half dozen conversations could be heard as we tried to go to sleep. We tried to use the hot tub... More 

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello Backroads2015, First of all, thank you for your business and thank you for taking the time to leave a review. I really appreciate it. As the hotel was built in 1979, I do acknowledge that we have noise issues at times. I'm very sorry that this caused problems for you, and I hope that our quiet hours policy of... More 

Cleveland, Tennessee
Level Contributor
184 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with my parents, so we used the room that had a king/queen (I can't remember which size) in one room and 2 queens in the adjoining room. This would be a great room for a family with kids. The single bed room has the bathroom while the room with the two beds has a little kitchenette. There... More 

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Greetings MREA5, I'm really glad to hear that you and your family had such a great experience at our hotel. That room is what we call the "family suite" and it gets a lot of use year round. It's perfectly-sized for large families and works well for teams, too. I sincerely appreciate your kind words, thank you for taking the... More 

Vernal, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel with our pet most of the time and this hotel is one of very few that had clean, unstained carpets in the pet rooms. The pool area is by far the cleanest I've seen in a long time! The staff was friendly, and the hot breakfast was good for the value. We're definitely staying here again if we... More 

Review collected in partnership with Best Western

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hello 4TravelersTraveling, Thank you for taking the time to leave a review, I love it when we are able to provide a 5-star experience for our guests. We're proud of our hotel, and everybody here works hard to make sure that the hotel is ultra clean and nobody leaves unsatisfied. Safe travels to you, I hope you'll be passing through... More 

Brush, United States
1 review
5 of 5 stars Reviewed May 23, 2015

Stayed here 4 nights as part of a wedding party. Great front desk, housecleaning and breakfast service. Very accomodating and caring. Worked hard to make everything as easy and comfortable as possible for us. Clean and tidy. Would stay there again without hesitation!

Review collected in partnership with Best Western

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hi Ronda, Thank you so much for your kind words about the hotel itself and the staff. I really appreciate you taking the time to leave such a great review. It was a real pleasure taking care of the wedding group, and I'm glad you had a good time. If there's anything Cassie or I can do for you in... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 23, 2015

Recently drove around the USA and found this motel after a long day on the road.. Comfortable bed and pleasant staff. Adequate breakfast. Nice restaurant next door with good food. Inconvenient parking. Best Western usually dependable in the West.

Review collected in partnership with Best Western

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hey Jim, So glad to hear that you found us during your travels. We're proud to be a Best Western and I hope that you've had as good an experience at other Best Westerns as you did with us. Thank you for your kind words, and I hope we'll have the pleasure of serving you again soon. Sincerely, Miles Bannan... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed May 16, 2015

First, I'd stay here again. It's an older building, so I understand that there might have been difficulty remodeling the bathroom - the toilet WAS SQUEEZED between the wall & tub. NO room on either side. I did like having a door both to outside the building (ie - parked right outside my door) and a door to the inside... More 

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Miles B, General Manager at BEST WESTERN West Hills Inn, responded to this review

Hi Mary, I'm glad you enjoyed your stay with us, and I do apologize for the tight space in the bathroom. We are halfway through remodeling the portion of the building you stayed in and the rooms that have been completed are much more spacious. We removed the wall between the toilet and vanity areas so that you'll have much... More 

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