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Holiday Inn - West Yellowstone

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315 Yellowstone Avenue, PO Box 470, West Yellowstone, MT 59758
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Holiday Inn - West Yellowstone
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562 Reviews from our TripAdvisor Community

Traveler rating
    139
    221
    149
    40
    13
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215
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Loved staying there. The hotel is located at the end of the Yellowstone Avenue, just outside the West entrance to the park. The room we reserved is on the first floor which was fine. The room was quiet, roomy, and well maintained. I like that there is an indoor pool, jacuzzi, a fitness room, and self service laundry. The front... More 

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Adams, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

hotel is very comfortable with amenities that I was looking for. Staff is very friendly and onsite restaurant was delicious. The property is located right outside the entrance to Yellowstone National park, very convenient!

Was this review helpful? Yes 2
Crewe, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I am an IHG platinum member so chose to stay at the Holiday Inn to gather more points. The location was excellent; very close to the entrance to Yellowstone. We were welcomed in a very warm and friendly manner and got a quiet room, as requested. The room was very big and very clean. The furniture was appropriate to the... More 

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Boise, Idaho
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel was older but very clean and the staff was all very friendly and helpful. We had a Jacuzzi suite and the tub was larger than usual... The lounge was very pleasant and the bartender was very attentive as was every who was working. Made you feel right at home and .25 wings were great! We only had breakfast... More 

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Leesburg, Virginia
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while visiting Yellowstone National Park, as well as, running the Yellowstone Half Marathon. The location was perfect for the races from start line and expo was held at the hotel and right near west entrance to park. Parking was free and ample. No continental or free breakfast though so that was a bummer especially since I brought... More 

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Groningen, The Netherlands
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had planned a 3 days visit to the Yellow Stone park as one of the top attractions in the USA. The hotel is a couple of hundred meters away from the West entrance; that means from the location the best possible choice. Being an Ambassador Platinum member from the IHG you expect to be recognized as such. The staff... More 

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Chelmsford, United Kingdom
Level Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is minutes from the west entrance of Yellowstone national park and easy walking distance of shops and restaurants, which is its real selling point. Otherwise it's really very average. Our room had a very small bathroom, with a walk-in shower (no bath) which meant that the sinks were in the room itself! With coffee machine right next to... More 

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Mumbai (Bombay), India
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for almost a week at this wonderful hotel. Usually hotel chains are very impersonal, but the staff here are helpful, understanding and friendly. Our breakfast did not have a great choice, but for extra payment you could choose from the menu. Which is what we did, but then again one couldn't do justice to the quantity and there... More 

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Kinsey W, Manager at Holiday Inn - West Yellowstone, responded to this review

Hello Anitya, Thank you for your recent review and choosing to stay with us at the Holiday Inn West Yellowstone. We appreciate you taking the time to share your thoughts and are very pleased to hear you had a wonderful stay! We love to hear that our staff was very friendly and helpful during your visit. Thank you for your... More 

Boardman, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a suite that had a separate bedroom. Beds were very comfortable. Clean room. They have an amazing restaurant there. Our room was $300 a night and they did not give you breakfast passes BUT with a couple of minor inconviences of our key not working, no signal on TV channels they did give us breakfast passes. The... More 

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Kinsey W, Manager at Holiday Inn - West Yellowstone, responded to this review

Hello Lee V, Thank you for your recent review and choosing to stay with us at the Holiday Inn West Yellowstone. We appreciate you taking the time to share your thoughts and are very pleased to hear you enjoyed your stay! We love to hear that our staff provided top notch customer service and that you enjoyed the Branch Restaurant.... More 

Sunnyvale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is my first review, and i feel compelled to write one because the experience is so bad. We stayed 3 nights, and only after the 2nd night, we requested a housekeeping service. All they did was making the beds. They did not empty the trash, not wiping the table, not vacuuming the floor, not refilling the toilet paper. We... More 

Was this review helpful? Yes 1
Kinsey W, Manager at Holiday Inn - West Yellowstone, responded to this review

Hi Liubrian, Thank you for your recent review and choosing to stay with us at the Holiday Inn West Yellowstone. We appreciate you taking the time to share your thoughts and apologize that the level of service you experienced is not in line with the normal level of service we provide. This kind of service is unacceptable and we have... More 

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