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Crosswinds Inn

201 Firehole, PO Box 1490, West Yellowstone, MT 59758 (Formerly Best Western)
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Crosswinds Inn
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Crosswinds Inn
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173 reviews from our community

Traveler rating
    37
    52
    54
    18
    12
See reviews for
65
64
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crosswinds Inn
See the most recent reviews
New Jersey
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 4, 2012

About what you would expect from an older, motor lodge type motel. Small room, small bathroom. One good feature was the sink/vanity outside of the bathroom. Makes getting ready in the morning easier for two people. I found the bed to be uncomfortable, too firm. This is a great location, though. A nice short walk into town. I found the... More 

Was this review helpful? Yes
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing us on TripAdvisor! We are glad you enjoyed your stay! We are planning some great renovations in the future and we would love for you to stay with us again and let us know how we did. We wish you safe travels. More 

Bedford, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2012

Our family had two rooms on the second floor. Rooms were very clean and nice. We ate breakfast at the breakfast room every morning. It was a little crowded, but if you go before 6:30, there seems to be plenty of tables. I used the internet computer at the front desk and had no problems. The internet is a little... More 

Was this review helpful? Yes 1
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you SO much for reviewing our motel! We are so happy you enjoyed your stay!! We are planning some great improvements to the property so we hope that you will stay with us again and let us know what you think of them. We wish you safe travels! More 

Racine, Wisconsin
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 5, 2012

We visited W. Yellowstone for a little over a week and enjoyed our stay here. The room was clean, quiet, and comfortable, and the WiFi was good. The fresh-baked cookies were delicious, and we enjoyed the free breakfast and fruit/granola bars available all day. Jackie at the front desk was extremely friendly and helpful-- and our housekeeper, Daniel, was great.

Was this review helpful? Yes 3
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing the Best Western Crosswinds. We are glad that you had a great stay! I will pass on your compliments to Jacquie and Daniel, they will be happy to hear that you were pleased with their service. We are planning some wonderful improvements to the property and hope that if you are ever in the area again... More 

TN
Top Contributor
128 reviews 128 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 2, 2012

Not sure if I have the right Best Western, but it was not the Weston. Don't remember any other name. Not much to really comment on. It was as billed. Room was the normal double size; room was clean; wifi worked well and was included in price as was breakfast with some extras...boiled eggs, belgian waffles and some fruit in... More 

Was this review helpful? Yes 1
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing the Best Western Crosswinds. We are glad you had a good stay and hope that if you are ever in the area again you will consider staying with us. We have some wonderful improvements planned for the property and we are excited for repeat guests to see them when they are completed. We wish you safe... More 

Louisville, Kentucky
Top Contributor
55 reviews 55 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 1, 2012

The room was typical Best Western layout of the motor lodge category. There were no surprises; a nice clean room was offered. We stayed for four nights. The beds we had were on the firm side and there were four pillows for each bed. Our room had a microwave, a flat screen, iron, hair dryer, coffee maker and a refrigerator.... More 

Was this review helpful? Yes 2
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing the Best Western Crosswinds! We are glad you had a good stay with us and hope to see you again in the future! We are planning some great improvements to the property and hope that you will stop by and see them if you are ever in our area again. We wish you safe travels! More 

Glacier National Park, Montana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2012

the rooms are very noise you can hear everything. the staff was very rude and when i called about our microwave being broke she was even ruder. the breakfast area is very small and the food was cold and not much varity. the house keepers leave evolpes asking for tips!!!!!!!!!!! the beds were not very comfy and its not what... More 

Was this review helpful? Yes 1
Anna S, General Manager at Crosswinds Inn, responded to this review

I apologize you were not satisfied with your stay here. We strive to provide excellent customer service to all our guests and it is disappointing to us that we failed to provide that to you. As I have mentioned in many of my responses, we do have plans to expand our breakfast area and hope that project is completed by... More 

Bethesda, Maryland
Top Contributor
175 reviews 175 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed July 8, 2012

Thin walls is what I remember. And lots of noisy children running outside on the corridor. Sleep was fine, though. And they had a hairdryer, refridgerator and coffee maker. It was fine. I didn't have the breakfast as I tried a local place.

Was this review helpful? Yes 1
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing the Best Western Crosswinds! We appreciate your business! I apologize for the noise that you were able to hear from children in the hallway. Many times children who are staying with us have been riding in cars for hours and hours, when they finally get out of the car and in to the motel they get... More 

Oskaloosa, Iowa, United States
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2012

This motel goes above and beyond most with 6 plump pillows per bed, and hot chocolate chip cookies when you arrive! Very clean and comfortable accommodations. This was also a great motel for anyone traveling with pets. We had a door opening outside directly next to a park to walk your dog, and benches and tables to sit at. Very... More 

Was this review helpful? Yes 1
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing our motel! We are so glad you had a wonderful stay! We know that many people (including ourselves) love to travel with their 4 legged family members and we want to make that possible by providing a welcoming and convenient way to do that. We are always looking for ways to enhance our guest experience and... More 

Council Bluffs, IA
Top Contributor
57 reviews 57 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 29, 2012

Good place to stay. Parking was pretty scarce, but we always managed. Breakfast choices were good, but the area provided was REALLY tiny and over-crowded. Wife & son went to the pool, it was OK, nothing major pro or con, but crowded! All in all, for a resort destination, this isn't a bad choice. Reasonable prices, decent room. Above average

Was this review helpful? Yes
Anna S, General Manager at Crosswinds Inn, responded to this review

Thank you for reviewing the Best Western Crosswinds. We are glad you had a great stay! We understand the need for a larger breakfast space and we have submitted plans for expanding the area. We hope that they will be approved and that by the end of the year we will have that project completed. I hope that you will... More 

Denver
Top Contributor
147 reviews 147 reviews
65 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 25, 2012

Our room was decent, fairly roomy with two queens, a microwave and refrigerator. As others have said, Internet is slow but they are awaiting some new piece of hardware that will fix that problem. Breakfast area very crowded but lots of selections from 4 types of juices, hard boiled eggs, biscuits and gravy, pastries and other bread and toppings. Hard... More 

Was this review helpful? Yes 1
Management response:

Thank you for reviewing our motel! We appreciate your business! I apologize that our wi-fi was not working well during your stay. As I have mentioned in other reviews (and as you noted in your review) I have posted on our front desk and all public areas throughout the hotel, we have experienced a failure with our Wi-Fi equipment and... More 

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