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All 36 West Yellowstone hotels

BEST WESTERN Cross-Winds Motor Inn

201 Firehole, PO Box 1490, West Yellowstone, MT 59758
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Ranked #20 of 36 hotels in West Yellowstone
A recent review
5 of 5 stars reviewed 1 week ago
Professor18 Brooklyn, New York
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152 people have reviewed this hotel

Traveler rating
    30
    43
    50
    17
    12
See reviews for
58
57
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Japanese first
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English first
Brooklyn, New York
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are friendly. My room was clean. The WIFI worked well. I enjoyed the free breakfast and was able to sit down and enjoy it. My one suggestion is that the computer in the lobby should have a chair by it. It is not comfortable having to stand while using the computer. I would definitely stay here again.

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for the great review! We appreciate it and we are glad you enjoyed your stay. I am hopeful that in the near future we will be able to expand our breakfast area and lobby to provide much needed space for our guests to be more comfortable. When we do this, we will provide a desk for the computer... More

Chicago vicinity
Top Contributor
150 reviews 150 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, we were satisfied with our room and stay at the Cross Winds. There are a lot of positives and negatives. First, the positives. Our room had the basics covered-- everything in the room worked, the beds were comfortable, adequate towlels, decent wifi. The hotel was within walking distance of the main shopping strip and restaurants. It was dog friendly,... More

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us! We are glad you enjoyed your stay. I agree with you, our breakfast area can get crowded. We do plan on expanding this area some time in the near future so that we can provide more room for our valued guests and expand our breakfast bar. We hope you will stay with us again if... More

cle ellen, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

was ok my room was good food was good staff was good weather was good and the locations was good jdgpjgj jertjjrtj iewth;oieio oijeofjoijer jhiweqtuijgko oiwjoijoirgji dfjgjag jijtj tjg jrgfuawgihwrgiarhgwhg;lv awigiwh gwhgoihgi hw giwhgihwghwig

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us! I'm glad you enjoyed your stay and we hope to see you again if you are ever in the area. More

Seattle, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Lousy breakfast (watered eggs, etc.)., windows can not be covered, refused Best Western points, limited available working electrical sockets, exorbitant price, refused to grant Best Western points for the stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

I am sorry that you were not happy with your stay. I am unsure why you thought that you were not issued reward points. You were not refused reward points, you were issued all your earned points. You were also issued additional reward points by Best Western Customer Service based on your phone call to them. I wish you would... More

Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price this hotel is not worth it. I stayed only one night here thankfully as I had reservations for the next two nights at The One Horse Hotel next door to this property. I was unable to get all 3 nights together even though I booked 3 months in advance. This Best Western is run down and overpriced.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us. I'm sorry you were not satisfied with your stay. We just completed a complete renovation of all our rooms this summer with new carpet, new granite vanities, new wall vinyl, new window valances and new lighting package. We want all our guests to find our rooms comfortable, clean and updated. Since we just completed this... More

Sierra Madre, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We throughly enjoyed our fourth year of staying at Cross-Winds. We stay there each time we go to Yellowstone National Park. The staff is consistently friendly, helpful, and caring. The guest rooms are clean, well maintained, and comfortable. We love how the management consistently spends money on refurbishment and upgrades. We absolutely plan to stay at Cross-Winds next time we... More

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for staying with us again! We love to have repeat guests. Please watch for a little something in the mail as a token of our appreciation for your repeat business. I wish you safe travels on all your journeys! More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

very close to west entrance of Yellowstone Park. Close walk to restaurants and shops. Clean enough; shower curtain moldy but sure staff took care of it after we told front office Slow internet and breakfast room felt crowded in the tiny space.. Staff helpful in finding good restaurant. We like chinese and the red Lotus had great food.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us! We are glad you enjoyed your stay. I agree, our breakfast area can get crowded. We do hope to expand that area soon so that we can provide much needed space for our guests and also to expand our breakfast bar. I hope that you will stay with us again if you are ever in... More

San Jose, California
2 reviews
4 of 5 stars Reviewed July 26, 2014

Stay here for 3 days in may enjoyed our stay and loved walking throughout town.enjoyed the breakfast and the staff runing the hotel.If you needed anything they were more than happy to help you.we love how close to the park it was...we enjoyed the Chinese restaurant on the right of main st ( the outher on the left was no... More

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us! I'm glad you enjoyed your stay and hope that you will be our guest again if you are ever in the area. More

Beecher,Il
Top Contributor
82 reviews 82 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 21, 2014

When we checked into this hotel I thought maybe I made a mistake but it turned out to be a great experience. Parking was good and the location is great.You can walk anywhere you need to go around town. The room was a nice size, quiet, clean and comfy. We had good wifi but poor phone service if any.The bathroom... More

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us! I am glad you enjoyed your stay with us and am thrilled that you would stay here again if you are in the area. We love to have repeat guests! I wish you safe travels on all your journeys. More

Cedarhurst, United States
2 reviews
3 of 5 stars Reviewed July 17, 2014

Rooms were clean but small. The staff were helpful and friendly.Very small eating area for breakfast.I had to eat one day standing and the second day in my room. The Location to the park was very good. When I paid for the room at the end of our stay i was surprised to see a large Attraction Fee added to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review

Thank you for reviewing us. I am glad you found our rooms comfortable and clean and the staff friendly and helpful. We agree, our breakfast area can get crowded. We do hope to remodel that area soon and expand it so that we can provide some much needed space for a larger buffet and more room for our valued guests.... More

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Additional Information about BEST WESTERN Cross-Winds Motor Inn

Address: 201 Firehole, PO Box 1490, West Yellowstone, MT 59758
Phone Number:
Location: United States > Montana > West Yellowstone
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Cross-Winds Motor Hotel West Yellowstone
Best Western West Yellowstone
West Yellowstone Best Western

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Number of rooms
70

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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