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Kelly Inn West Yellowstone

Certificate of Excellence
104 South Canyon Street, West Yellowstone, MT 59758
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Kelly Inn West Yellowstone
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702 Reviews from our TripAdvisor Community

Traveler rating
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    237
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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Baltimore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed today NEW

We payed a fortune for two rooms, obviously jacked up in price as the hotel booked up. We had no choice as there was little left. I figured it would at least be a really nice stay for that one night. However, it ended up being entirely mediocre with cheesy decorations, an odd smell in the hallways. We were very... More 

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1 review
3 of 5 stars Reviewed today NEW via mobile

This is a very average hotel with very average accommodations. Even considering the seasonal aspect, the price is ridiculous. Free breakfast was as disappointing as the room. Who has heard of hours for the ice machine?

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Raleigh, North Carolina
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First of all, I understand this hotel is in a great location for entering Yellowstone and that I'm going to pay a premium for that location. However, it was very disappointing to me that the attention to detail which, to me at least, makes for a pleasing hotel stay, was not there. At $250/night, I expect nice linens, good quality... More 

Was this review helpful? Yes
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for taking the time to share your personal experience with us. We appreciate that you gave us a try to serve your lodging needs but are sorry to hear that you were disappointed in some of the finer details of our hotel. Many visitors do not realize that we are located in the middle of the largest super... More 

Portland, Oregon, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a dog owner, finding a nice dog friendly hotel is always a big matter. Kelly,s Inn let us bring our dog. The room is enough big for a big dog. She liked having her doggie bed between our beds. The staff greeted her every time we walk through the front. She is a shy dog, but I was sure... More 

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Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for choosing to stay with us on your recent visit to Yellowstone. We're happy to hear that your entire family including your shy four legged friend enjoyed everything about our hotel during your stay. We appreciate that you took the time to share your personal experience with us and hope that you will have a chance to make... More 

West Yellowstone, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We would highly recommend the Kelly Inn in West Yellowstone, MT. It is very clean, the beds are VERY comfortable, the staff is friendly and gave great advice about the local area and the breakfast (included in the daily fee) is very good (pancakes, biscuits and sausage gravy, eggs, sausage, fruit, toast, multiple cereals and several juices to choose from).... More 

Was this review helpful? Yes 1
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for the nice review. We're glad to hear that your family enjoyed your stay with us. From the address on your TripAdvisor posting it looks like you may have enjoyed Yellowstone so much that you decided to become a full time resident. If so, welcome to the neighborhood. It's a strange and wonderful place. More 

Troy, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

What an amazing place to stay when visiting Yellowstone National Part. From the moment you pull into the parking lot, you got the Yellowstone feel. The rooms were extremely comfortable and decorated with log furniture & wildlife pictures. The room was large and spacious, enough room for all our travel gear. The pool/spa was wonderful and relaxing. Breakfast was way... More 

Was this review helpful? Yes 1
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you so much for sharing your experience and letting us know how much you enjoyed your stay with us. Since we actually live in the hotel, we tend to think of our visitors as guests to our own home so we're very happy when our guests notice the little things that our staff do to add to that Yellowstone... More 

Winona, Minnesota
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice warm pool and excellent customer service. The breakfast menu had a great variety and was clean. I would have like to have gluten free options available and when mentioned to the front desk, they were understanding and said would look into offering something gluten free. One block to the West Entrance of Yellowstone and across the street from the... More 

Was this review helpful? Yes
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for the nice review. We're glad to hear that you enjoyed your stay with us. Thank you also for the suggestion of more gluten free breakfast selections. Based on a few requests that we received previously, we did make an earlier attempt to add more gluten free items but they were mostly ignored and went to waste. It... More 

Greater Cincinnati
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was really nice. Great decor and very clean. They had a wonderful free breakfast and the staff was so friendly and helpful. This hotel was located close to shops and restaurants so walking around was easy. My only complaint is it is a bit pricey.

Was this review helpful? Yes
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for choosing to give us a chance to serve your lodging needs on your recent visit to Yellowstone. We appreciate that you took the time to share your experience and are happy to hear that you enjoyed our hotel. Unfortunately, rates for all food, lodging and essential services are much higher here in the Yellowstone wilderness territory because... More 

West Linn, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

This is our hotel in West Yellowstone from now on. In addition to being within walking distance to stores and restaurants, the hotel is minutes from the park entrance, yet still in a quiet location. The staff was extremely friendly and ready to help with any concerns. The hotel has pet friendly rooms and maintains a very welcoming attitude toward... More 

Was this review helpful? Yes
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thanks for the nice comments. We're happy to hear that you have chosen our hotel for all of your future Yellowstone adventures. We appreciate that you took the time to share your experience so that others who are not familiar with our name will have a better understanding of what they might expect if they should also choose to stay... More 

North Ridgeville, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a wonderful location as a base for our trip to Yellowstone Park. It was clean and comfortable. The General Managers, Don and Sally were so helpful and friendly! The front desk staff were knowledgeable with directions, restaurant recommendations, etc. Everyone there made us feel at home! We would recommend this hotel to others!

Was this review helpful? Yes
Don and Sally H, General Manager at Kelly Inn West Yellowstone, responded to this review

Thank you for taking the time to share your experience with us and our staff. We were delighted to meet you and happy to hear that you really enjoyed your stay with us. We were rooting along with you for Cleveland during the NBA finals but despite the outcome we're certain that they will be back again even stronger next... More 

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