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Lost Trail Hot Springs Resort

283 Lost Trail Hot Springs Rd, Sula, MT 59871
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Lost Trail Hot Springs Resort
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82 Reviews from our TripAdvisor Community

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Traveler rating
    37
    17
    5
    10
    13
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25
28
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (16)
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Salmon, Idaho
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 26, 2015

Before I even start writing this review I implore those who are considering staying at this establishment to read the reviews that several people have written and rebuttals by the owner of Lost Trail Springs. At this point I feel that no matter what I write my review will be answered by excuse after excuse by the owner. First, let... More 

Was this review helpful? Yes 1
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Yes, please read the reviews (preferably before you book your trip - what sense does it make to read them after?) and make informed decisions regarding what you do with the precious little time you get off to do with as you please. We want you to be happy and we don't want unhappy people here (they're very annoying and... More 

Missoula, Montana
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2015

The restaurant wasn't open yet when we went this last time but I've heard rave reviews about their pizza. They also had the cover over the top of the outside which made it nice when it was cold but as it got warmer it was a bit unbearable. They finally opened up a hole at the other end to let... More 

Was this review helpful? Yes
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

So sorry to hear you missed out on the pizza! Though the pool is open year round, the restaurant has seasonal closures. It's sad, we know, because the pizzas are awesome, but hopefully you'll get a chance to come back and try us out again! The cover over the pool is a tricky thing. It's wonderful in the winter but... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2015

We stayed in a great cabin with a large jetted tub and had such a nice time we are already planning to go back. Loved the friendly staff. We also enjoyed visiting with the other guests and hearing such interesting stories.

Was this review helpful? Yes 2
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Great! That's exactly the kind of experience we want our guests to have! The Jacuzzi Bathtubs are in Cabins 1 and 2 for anyone that wants to go on our website to look at pictures and details online. We'll look forward to having you with us again! Thanks for taking the time to share your experience. More 

Idaho
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 26, 2015

This resort has limited opening during the winter season like Fri-Sun. They will open full bore in June. Staff is friendly and fun. This is a very rustic resort. No WiFi, TV, telephone. There is a restaurant and bar. Go for their wood fired pizza. It is worth it. For 2 adults we got a cabin, queen bed, dinner and... More 

Was this review helpful? Yes 1
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

So glad you had a good time! We don't mean to contradict you, but just in case it's important to our readers, we do have satellite WiFi in the main lodge - where the pool and restaurant are located. It's not the fastest internet, and it doesn't reach the cabins, but it'll do the trick for checking emails and such.... More 

Schenectady, New York
Level Contributor
6 reviews
4 of 5 stars Reviewed March 7, 2015

All of our staff interactions were excellent, everyone we interacted with was very courteous and helpful. The cabin is rustic. Relaxing in the hot tub and pool was the perfect finish to a day of skiing.

Was this review helpful? Yes
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Really? Staff interactions were excellent? Then you must have been excellent patrons as well! Judging by some of the reviews we've gotten over the years, some readers might find that hard to believe but I'm sure we are just as guilty as the rest of mankind when it comes to giving what we get. Some interactions are admittedly unpleasant, no... More 

walla wall, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

We had a great February 2015 weekend at this family friendly hot springs resort - that is also located super close to a great ski hill! The owners were very good at communicating with us prior to our visit - keeping us updated about restaurant hours and menu changes and check in/check out policies. The cabin was perfect for our... More 

Was this review helpful? Yes
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Gosh, thanks! Sounds like we've got it going on here, doesn't it? How can someone come and not have a good time? I guess they bring emotional and psychological baggage, which is sad. The most rewarding part of having such an awesome property to share is when guests come skeptical but leave a believer. We're glad to have more believers... More 

1 review
5 of 5 stars Reviewed February 14, 2015

Last winter we enjoyed the Hot Springs and the restaurant about every other weekend on average. I'm sorry that this year we have not been back until now. We visited on February 13, 2015 and the service was once again was excellent! The young women that works in the restraunt is so attentive. The pool was relaxing, refreshing, invigorating. Made... More 

Was this review helpful? Yes
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

We are also sorry that it has taken so long for you to get back to visit us but we understand. Life happens and every weekend can't be a vacation, right? But it's nice to know we'll be here when you're ready for us. The "young" woman in the restaurant is especially appreciative of your compliment! It's good to hear... More 

USA
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Really enjoyed the people and the lodging. Would highly recommend this place, but also anyone thinking of staying here should check out their site. Make sure it fits what you're looking for. Read the lodging details for what each cabin/room have our don't have. It's really clean, rustic, and a great family-run operation. Think staying with friends or family. Don't... More 

Was this review helpful? Yes
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Thanks for your kind words! You are right about making sure folks do their research. We are definitely not a Marriott! We want guests to have a good time and if that can't be here we understand. It's not for everyone, but it was a great fit for you - so glad to hear it! Thanks for sharing! More 

Helena, Montana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 5, 2015

we stopped at the hot springs with our 3 boys. We were the only one at the place. The woman who ran the place checked us in. She was extremely rude and unfriendly. I would have thought she would be glad to have someone spending money. The hot tub was barely warm and the pool was too cold for my... More 

Was this review helpful? Yes 5
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

Some people won't be happy no matter what! Having the entire hot spring area to yourself is a highly coveted event and hardly ever occurs. We are only glad to have someone spending money here when they are happy to be here. We certainly are not interested in taking unhappy people's money - we prefer they go somewhere else where... More 

Helena, Montana
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed September 2, 2014

Overall we enjoyed our stay at lost trail because of our family, the cabin, and hot springs. However, we can not say the same about the customer service. From the moment we entered to check in we felt as if we were a nuisance to the staff/owners. As many people have mentioned in their reviews we also felt lectured about... More 

Was this review helpful? Yes 7
lths, Owner at Lost Trail Hot Springs Resort, responded to this review

We are always happy to hear about guests having a good time at our facility, and we hear it quite often - this is why we remain open to the public! It's a shame in situations like this, when it can't be a more positive experience all around, but allow us to help make sure a scenario of this nature... More 

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