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Comfort Inn Shelby

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455 McKinley, Shelby, MT 59474
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Comfort Inn Shelby
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Comfort Inn Shelby
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148 reviews from our community

Traveler rating
    101
    39
    4
    3
    1
See reviews for
24
55
4
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Soldotna, Alaska
Contributor
13 reviews 13 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Service was good, prompt and friendly. Room was dated but clean. Only negative was the toilet in the room was right next to the wall, I mean 2" from the wall. The pool and hot tub was clean. We would stay there again.

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Canmore
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 21, 2015

Importing a vehicle to Canada without the proper paperwork landed me at The Comforts Inns door for 2 nights. Monica at the front desk went out of her way to help me in my situation by scanning documents and emailing them to me. Her help was invaluable and her understanding of the situation made me feel that she was in... More 

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1 review
5 of 5 stars Reviewed March 2, 2015

Quilt With Class, a quilt shop in Shelby, hosted a quilt retreat at the Comfort Inn this last weekend. We used the meeting room to sew all weekend long and stayed there too. We had a fantastic experience! The staff , from management to support staff,were very accommodating and always friendly! The facility was spotless, the rooms were very nice.... More 

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Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2015

Shelby is the first major (small) town when you cross the Canada Us border at Coutts. There are a couple of smaller towns before but this seems to me the first with a signficant truck stop and places to stay. There is a Best Western in town which is usually my top choice. However the deciding factor for the Comfort... More 

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Missy_Chico; Thank you for choosing the Comfort Inn as your place to stay in Shelby. Sorry about the misunderstanding that you could have dinner here at the casino. I would though recommend to you that we have and excellent sister property just below us called the Country Skillet. The food is excellent and the service and value are second to... More 

Cascade, Montana
Top Contributor
91 reviews 91 reviews
35 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 29, 2015

You don't expect much spending a night in Shelby, seeing as its a small railroad town. But this hotel is 5-star and makes you forget where you are. Super comfortable bed allowed me to get some excellent sleep for being on the road. Easy chairs and a sofa in the room, along with microwave, fridge, coffee maker, TV, lamps, sink,... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Hardycreek: Thank you for your most gracious review. We are glad that you found us as a pleasant surprise on your trip through Shelby. If there is anything we can recommend for you to do in Shelby the next time through, we would gladly assist you. Shelby may be a 3 star town but we pride ourselves on 5 star... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

The rooms are large and clean. The staff is friendly and inviting. The breakfast is more than just a bowl of cereal. I enjoyed my 2 night stay and would definitely recommend the comfort inn in shelby.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Anna E: Thank you for your comments. We are glad you chose the Comfort Inn in Shelby, as your choice for lodging. We hope to see you again soon. More 

Castle Rock, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

We were traveling through and stayed here for 1 night. Rooms were comfortable and able to fit our family. Had a nice couch also! We were on the end of the hotel which was nice and private and quiet. They had a great breakfast in the morning as well which is always a plus.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Amberkauffman: Thank you for stopping in Shelby and choosing the Comfort Inn as your hotel of choice. We appreciate your kind review and if you are traveling back through on your return, don't hesitate to stop in. More 

Ponoka, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 6, 2015

Stayed for one night on a Road Trip so a short stay. But from making my reservation and checking in at the front desk to the great ladies at the breakfast the next morning, all the staff we dealt with or ran into were just Great! The breakfast was just Awesome as well. I wouldn't hesitate to return.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Kahla A: Thank you for such a nice review and for the opportunity to offer you a nice and relaxing stay here at the Comfort Inn. Please don't hesitate to stop in anytime your travels bring you through Shelby. More 

Newport Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

I have been staying at the Comfort Inn in Shelby, MT since 2006 while working in the area every 3 months. The staff has always been very helpful and accommodating, and the recent renovations have really set this hotel up a couple of notches. The rooms are always clean, the new beds are very comfortable, and the breakfast (complimentary) is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Paul W: Thank you Paul for allowing us to earn your trust as a regular guest here at the Shelby Comfort Inn. Darla is one of our best and most professional front desk attendants. She is very acute to the needs of our guests. Our breakfast ladies are such a treat to have. Thank work tirelessly every single day on... More 

Saskatchewan, Canada
2 reviews
4 of 5 stars Reviewed December 17, 2014

warm, clean fresh smelling rooms; desk clerk very efficient; invited us for hot soup and buns for supper! bonus; breakfast is very tasty with a great selection of fresh fruit, 2 kinds of eggs, bacon, yogurt, biscuits and gravy, cold cereal, juice and coffee! lots of room and nice ambience. short drive to the border after a good nights rest.... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

patriciamaureen: Thank you for your kind review. We glad your found your stay enjoyable and comfortable. We appreciate all of our guests comments. It helps us to continue providing the best services available that our guests have come to expect. More 

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