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All 7 Shelby hotels

Comfort Inn Shelby

2.0 of 5 Hotel   |   455 McKinley, Shelby, MT 59474
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Ranked #2 of 7 hotels in Shelby
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
robbythegreat Minneapolis, Minnesota
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  • Reviews (116)
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116 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Minneapolis, Minnesota
Top Contributor
114 reviews 114 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good clean hotel with WI-FI, good breakfast and exercise room. The restaurants next door were a little lacking. I would trry to drive somewhere. The neighborhood is a little suspect. Again the rooms were clean and the staff was very accomodating.

Was this review helpful? Yes
Steve B, General Manager at Comfort Inn Shelby, responded to this review

robbythegreat: Thanks for the nice review. We appreciate your honesty and are pleased that you enjoyed our hospitality. Our staff take great pride in guest services and cleanliness. We have a motto here at our hotel that says" pleasing you, pleases us!! come back ago soon! More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I wish all unplanned stops could be this nice. Friendly staff, new hotel, modern, clean. Exceptional value. Very happy with this hotel! Children got a nice late night swim which was appreciated agree long road trip. The hotel was quiet which is important when you are exhausted.

Was this review helpful? Yes
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Mckinnome: An unexpected surprise for you. Thank you for stopping in and staying with us. We happy when we can deliver on our guests expectations. Hope to see you again soon. More

Minneapolis, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I happened to be driving through northern Montana and needed a place to stay. There is a Best Western and Comfort Inn here in Shelby. I called the Best Western and they were busy, so I called Comfort Inn. They confirmed that they had Veteran rates and reserved my room as I was driving there. I am a Hilton Diamond... More

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

JoshuaK3nt: Thank you for your wonderful review! We/re glad you enjoyed your stay! Now we need to get you signed up to be a choice rewards member. As you're aware of being a member definitely has many advantages. Hope you consider us or another award winning Comfort Inn in your future travels! More

Springfield, Virginia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very comfy room, clean, friendly staff. We didn't use the pool but it looked nice. Breakfast was included and was sufficient with hot and cold foods.mthe waffle irons could use a little non-stick spray. Mine came out in crumbles, stuck to the iron. Great place to stay though.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Judy G; Thank you for your wonderful comments on your stay here. Sorry about the non-stick spray for the waffles. You must have not noticed that we always keep a can right by the waffle maker for the guests to use. Hope to see you again soon. More

Houston, Texas
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Matt from front desk extended a threat that other people that he described as "workers" complained we were stomping in our room. I explained that we were simply using the hot tub provided because my daughter had a recent injury. He said he could not keep these laborers from coming to our room to threaten us and he was in... More

Was this review helpful? Yes 2
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Grace Houston_Te: I want to personally thank you for bringing this matter to my attention this morning. This is very uncharacteristic of our staff member to do this! I assure you that this matter will properly be dealt with. We strive for only the best in guest services and we failed you miserably! I truly sorry that you had to... More

Houston, Texas
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was lovely and the attendant at breakfast was very nice and very friendly. Front desk staff, particularly, one lady was rude. I asked her the location of a water fountain to fill our water bottles. She said there is a sink around the corner. She was rude and she could have obviously referred me to the weight room... More

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Bella P: I want to thank you for your kind review! Obviously you enjoyed everything about our facility except the unfortunate incident regarding the water bottle. You are correct in saying all our guests should be treated the same way. I'd like to apologize to you for having one of our staff members treat you in such a way! If... More

McMurray, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Great breakfast, real scrambled eggs, bacon, waffles and the works. Very friendly staff. Room was very nice and also spotless clean. Not much to do in Shelby , but hotel so nice we spent 2 nights instead of 1. No problem recommending.

Was this review helpful? Yes
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Jack A; Thank you for your review! We're glad you decided to stay a second night! When traveling through again, please just ask the front desk for a list of activities to see in and around Shelby! You might be amazed at what Shelby has to offer! More

Thunder Bay, Canada
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped in for a night enroute to the West coast, and rebooked for our travel back East because it was that good. Rooms were large and clean, breakfast was awesome, and the highlight was the 24hr pool and hottub which we both needed after a long day of driving!

Was this review helpful? Yes
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Cory N: Thank you for your kind words! Our entire staff appreciates the acknowledgement for our loyal and weary travelers. We're so glad you enjoyed your stay that you booked your return visit with us! More

Green Valley, AZ
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just of the Interstate but no noise. Room was nice, clean and everything worked! Front desk was friendly and helpful and the breakfast was surprisingly good. If you are looking for anything else in Shelby, forget it.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Glenn 863; Thank you for your review. We're glad you enjoyed your stay! Next time you stop through, just stop at the front desk for a list of places of interest and activities during your stay in our beautiful community! More

Orlando, Florida
Top Contributor
142 reviews 142 reviews
36 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed June 19, 2014

Hotel is nice and clean. Breakfast was great even though one of the ladies acted like a mean lunch lady. Appreciated that they had eggs, bacon, sausage gravy, along with the usual stuff. Our bed was great and room included microwave and mini fridge. I was not aware there was a casino until I arrived at the hotel. As we... More

Was this review helpful? Yes 3
Steve B, General Manager at Comfort Inn Shelby, responded to this review

proudteacher5: Thank you for choosing us for your lodging needs! I understand and respect your feelings about our casino. I can tell you that our casino personel are hard working friendly and respectful of all our guests. I have had a few comments about the glass windows in our pool room. I will take your comments under advisement to the... More

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Additional Information about Comfort Inn Shelby

Address: 455 McKinley, Shelby, MT 59474
Phone Number:
Location: United States > Montana > Shelby
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Shelby 2*
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Also Known As:
Comfort Inn Shelby Hotel Shelby
Shelby Comfort Inn

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Room/suite (15)
Dining (7)
Hotel & grounds (3)
Pool/beach area (3)
Other (23)


Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Conveniently located off Interstate 15, the Comfort Inn® hotel, a 100% non-smoking facility, is within walking distance of the Marias Museum of History and Art. This Shelby, MT hotel is minutes from the Toole County Courthouse, the Marias Valley Golf and Country Club, the Toole County Hospital and beautiful Champions Park. Shelby is the perfect destination for outdoor and sports enthusiasts. The part of Montana around Shelby has a greater diversity of fish and wildlife than any other state. It is a year-long habitat for grizzly bears, black bears, elk, mule, deer, white-tailed deer, mountain goats, bighorn sheep and antelope. Local lakes and streams and the Lewis and Clark National Forest provide ample fishing and recreation. Hotel amenities and features include: •Free high-speed Internet access•Free local calls•Free coffee•Pet-friendly hotel (nightly fee applies). Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! After a long day on the road, be sure to take advantage of the indoor heated pool, hot tub, sauna and exercise equipment in the pool area. Business travelers staying at this Shelby, MT hotel will greatly appreciate the 1500 square foot convention center, business center and access to copy and fax services. Relax and enjoy a movie on Starz and Encore, available in all guest rooms. In addition to standard amenities, some rooms come equipped with refrigerators and microwaves. Be sure to ask about the specialty suites with whirlpool bathtubs. A few cold deli items are available in the hotel's deli case located in the lobby. Try your luck at the hotel's liberal casino and lounge. Staying awhile? The hotel's information kiosk lets guests know what's available in the area. Laundry facilities are located on the property for added guest convenience. Come stay with us and experience the most comfortable lodging in Shelby, MT. Our goal is to make your visit memorable. ... more   less 
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