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Comfort Inn Shelby

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455 McKinley, Shelby, MT 59474
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Comfort Inn Shelby
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Comfort Inn Shelby
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152 Reviews from our TripAdvisor Community

Traveler rating
    103
    41
    4
    3
    1
See reviews for
25
56
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Dallas, Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very great location. Clean, Nice, Friendly Staff. 24 hour pool and limited truck parking. Nice breakfast and guest laundry. Reasonable price and rv park nearby. Rooms have microwave and refrigerators. No HBO but ESPN.

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Casper, United States
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The place is great just like all of the Town Pump hotels. The staff is friendly and professional. The pool and hot tub is open 24 hours and they have a bar/casino right in the place. The rooms are clean and big. The bath rooms are very roomy. I highly recomend this place.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Billy H: Thank you for being such a loyal customer of the Town Pump and thanks for staying with us. We appreciate your comments and glad you enjoyed all our facilities. Hope to see you again soon. More 

Phoenix, Arizona
Top Contributor
74 reviews 74 reviews
45 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical Comfort Inn close to the Canadian border. Afternoon staff very pleasant and helpful. They even provide a good hot soup with buns offering early in the evening. Liked their recessed shower with no curtains or door. Found some housekeeping issues with a plastic wrapper in a corner and peanuts in front of the couch which suggests the maid didn't... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

AZFrequent_Trav: Thank you for choosing the Comfort Inn & Suites in Shelby for your Lodging needs. We are glad they you appreciated our guest service and friendliness. Thank you for your comments to help improve our services and we hope to see you again soon. More 

Soldotna, Alaska
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

Service was good, prompt and friendly. Room was dated but clean. Only negative was the toilet in the room was right next to the wall, I mean 2" from the wall. The pool and hot tub was clean. We would stay there again.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Gust907 Thank you for your comments. We are pleased that you appreciated the cleanliness and the customer service. We are currently updating our kitchenettes in the rooms and adding new carpeting. We hope to see you again soon. More 

Canmore
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 21, 2015

Importing a vehicle to Canada without the proper paperwork landed me at The Comforts Inns door for 2 nights. Monica at the front desk went out of her way to help me in my situation by scanning documents and emailing them to me. Her help was invaluable and her understanding of the situation made me feel that she was in... More 

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Aileenie60 having the right documents in crossing the border sometimes can be an issue. We're thrilled that you chose the Comfort Inn & Suites in Shelby as your preferred lodging. Our staff goes the extra mile in guest services and Monica is one of our best employees. Thanks again for staying with us More 

1 review
5 of 5 stars Reviewed March 2, 2015

Quilt With Class, a quilt shop in Shelby, hosted a quilt retreat at the Comfort Inn this last weekend. We used the meeting room to sew all weekend long and stayed there too. We had a fantastic experience! The staff , from management to support staff,were very accommodating and always friendly! The facility was spotless, the rooms were very nice.... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

blnick75 We appreciate the having the opportunity to host your quilting retreat. we're glad you found all our facilities and staff accommodating! All the ladies seemed to enjoy the activities and I personally was impressed with their creativity. Thanks again for choosing the Comfort Inn & Suites in Shelby. More 

Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015

Shelby is the first major (small) town when you cross the Canada Us border at Coutts. There are a couple of smaller towns before but this seems to me the first with a signficant truck stop and places to stay. There is a Best Western in town which is usually my top choice. However the deciding factor for the Comfort... More 

Was this review helpful? Yes 2
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Missy_Chico; Thank you for choosing the Comfort Inn as your place to stay in Shelby. Sorry about the misunderstanding that you could have dinner here at the casino. I would though recommend to you that we have and excellent sister property just below us called the Country Skillet. The food is excellent and the service and value are second to... More 

Cascade, Montana
Top Contributor
93 reviews 93 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 29, 2015

You don't expect much spending a night in Shelby, seeing as its a small railroad town. But this hotel is 5-star and makes you forget where you are. Super comfortable bed allowed me to get some excellent sleep for being on the road. Easy chairs and a sofa in the room, along with microwave, fridge, coffee maker, TV, lamps, sink,... More 

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Hardycreek: Thank you for your most gracious review. We are glad that you found us as a pleasant surprise on your trip through Shelby. If there is anything we can recommend for you to do in Shelby the next time through, we would gladly assist you. Shelby may be a 3 star town but we pride ourselves on 5 star... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

The rooms are large and clean. The staff is friendly and inviting. The breakfast is more than just a bowl of cereal. I enjoyed my 2 night stay and would definitely recommend the comfort inn in shelby.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Anna E: Thank you for your comments. We are glad you chose the Comfort Inn in Shelby, as your choice for lodging. We hope to see you again soon. More 

Castle Rock, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

We were traveling through and stayed here for 1 night. Rooms were comfortable and able to fit our family. Had a nice couch also! We were on the end of the hotel which was nice and private and quiet. They had a great breakfast in the morning as well which is always a plus.

Was this review helpful? Yes 1
Steve B, General Manager at Comfort Inn Shelby, responded to this review

Amberkauffman: Thank you for stopping in Shelby and choosing the Comfort Inn as your hotel of choice. We appreciate your kind review and if you are traveling back through on your return, don't hesitate to stop in. More 

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