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Comfort Inn Shelby

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455 McKinley, Shelby, MT 59474
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Best prices for: 1 room 1 guest
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Comfort Inn Shelby
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156 Reviews from our TripAdvisor Community

Traveler rating
    106
    41
    5
    3
    1
See reviews for
26
58
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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    (42)
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    (58)
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1 review
3 of 5 stars Reviewed 5 days ago NEW

After a long drive on Saturday night I arrived only to find that my reservation couldn t be found by the night clerk "Pat" he thought I should try the truckers hotel across the street, interesting ... I asked if he had a room, he said sure, wow... So on Sunday morning after a great breakfast which is included I... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We traveled through Billings to Yellowstone Park and up to Glacier, east to west and then back east, staying at multiple hotels on the way. This was our last stop and by far the best! Very clean, remodeled, and smelled amazing! I want to know what air freshener/cleaner they are using. A++!

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Utah
Contributor
12 reviews 12 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was nice and the bed was tall, but very comfortable. The buffet breakfast had plenty of selection, including eggs, sausage and chocolate waffles! The public social spaces are well designed, with nice decor.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

travelin_t : Thank you for your wonderful review. We are glad you found our beds are comfortable. They are pillow top mattresses. We have had several compliments on them. the chocolate waffles are a hit with our guests. More 

Calgary, Alberta, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here again last week, the third time in as many years. It's clean, the staff are obliging and the breakfast is very good. They were kind enough to let us park our car there for a week while we went off on the train, and then pick us up when we returned. There is no taxi in Shelby,... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

dsf123whoever: We hope your motorcycle ride was safe and enjoyable. We are so glad that you have chosen us for your lodging needs. As a motorcycle enthusiast myself, I can appreciate having a place to leave a vehicle long term. Hope tom see you again soon. More 

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2015 via mobile

Very great location. Clean, Nice, Friendly Staff. 24 hour pool and limited truck parking. Nice breakfast and guest laundry. Reasonable price and rv park nearby. Rooms have microwave and refrigerators. No HBO but ESPN.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Legoclub: Thank you for your kind words. We appreciate the positive review and hope to see you again soon. Next time you arrive the front desk attendant can show you the channel guide or help you with the TV. We do have ESPN and ESPN 2. Thanks again More 

Casper, United States
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

The place is great just like all of the Town Pump hotels. The staff is friendly and professional. The pool and hot tub is open 24 hours and they have a bar/casino right in the place. The rooms are clean and big. The bath rooms are very roomy. I highly recomend this place.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Billy H: Thank you for being such a loyal customer of the Town Pump and thanks for staying with us. We appreciate your comments and glad you enjoyed all our facilities. Hope to see you again soon. More 

Phoenix, Arizona
Top Contributor
74 reviews 74 reviews
45 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 29, 2015

Typical Comfort Inn close to the Canadian border. Afternoon staff very pleasant and helpful. They even provide a good hot soup with buns offering early in the evening. Liked their recessed shower with no curtains or door. Found some housekeeping issues with a plastic wrapper in a corner and peanuts in front of the couch which suggests the maid didn't... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

AZFrequent_Trav: Thank you for choosing the Comfort Inn & Suites in Shelby for your Lodging needs. We are glad they you appreciated our guest service and friendliness. Thank you for your comments to help improve our services and we hope to see you again soon. More 

Soldotna, Alaska
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 12, 2015

Service was good, prompt and friendly. Room was dated but clean. Only negative was the toilet in the room was right next to the wall, I mean 2" from the wall. The pool and hot tub was clean. We would stay there again.

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Gust907 Thank you for your comments. We are pleased that you appreciated the cleanliness and the customer service. We are currently updating our kitchenettes in the rooms and adding new carpeting. We hope to see you again soon. More 

Canmore
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2015

Importing a vehicle to Canada without the proper paperwork landed me at The Comforts Inns door for 2 nights. Monica at the front desk went out of her way to help me in my situation by scanning documents and emailing them to me. Her help was invaluable and her understanding of the situation made me feel that she was in... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

Aileenie60 having the right documents in crossing the border sometimes can be an issue. We're thrilled that you chose the Comfort Inn & Suites in Shelby as your preferred lodging. Our staff goes the extra mile in guest services and Monica is one of our best employees. Thanks again for staying with us More 

1 review
5 of 5 stars Reviewed March 2, 2015

Quilt With Class, a quilt shop in Shelby, hosted a quilt retreat at the Comfort Inn this last weekend. We used the meeting room to sew all weekend long and stayed there too. We had a fantastic experience! The staff , from management to support staff,were very accommodating and always friendly! The facility was spotless, the rooms were very nice.... More 

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Steve B, General Manager at Comfort Inn Shelby, responded to this review

blnick75 We appreciate the having the opportunity to host your quilting retreat. we're glad you found all our facilities and staff accommodating! All the ladies seemed to enjoy the activities and I personally was impressed with their creativity. Thanks again for choosing the Comfort Inn & Suites in Shelby. More 

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