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Comfort Inn Shelby

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455 McKinley, Shelby, MT 59474
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1 room 1 adult
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Comfort Inn Shelby
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187 Reviews from our TripAdvisor Community

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Great Falls, Montana
1 review
5 of 5 stars Reviewed 3 days ago NEW

I rarely have an opportunity to stay the night Shelby, but was here on an overnight stay for work. The front desk staff was amazingly friendly and efficient with my check in. The room exceeded my expectations for a hotel in Shelby. Clean, lots of space, great beds and clean bathroom! I would highly recommend this property to anyone travelling... More 

Helpful?
Thank TravelAllie12
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

TravelAllie12, Thank you so much for the great review! The staff works so hard to make this Hotel an award winning property. Their goal is to give the guest a great and memorable experience. I am glad all areas of your stay were amazing. I will share this with the staff and it will make their day. I hope your... More 

Great Falls, Montana
1 review
2 of 5 stars Reviewed 1 week ago via mobile

People at the front desk where wonderful the hotel is recently done a renovation a few years ago but the bathrooms I don't think I've ever changed on that cleaning places really need a new person in charge the room itself was wonderful to bed itself was wonderful but the bathroom should be one of the places in the whole... More 

Helpful?
Thank Matt D
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Matt D, Thanks for the review. I want to apologize for your stay with us. Our staff strives to make every stay great and we have failed with your stay. I will definitely look into this and see how I as a manager can do a better job of checking the bathrooms. If you would like to talk to me... More 

Bozeman, Montana, United States
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015

How can it be that in the little town of Shelby, perched on the highline, at the intersection of RT2 and I-15 would have such lovely accommodations?! This particular hotel rivals most chain hotels I have stayed at. The best qualities: Pet friendly (15.00 fee). Our pup was grateful Spotless. I am not kidding. There wasn't dust in the corners... More 

Helpful?
Thank Nancy C
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you so much for the great review. I am so very pleased that you enjoyed every part of your stay. I can't wait to share this review with the staff. We do have a great staff here that really cares about the guests. We are truly lucky to have wonderful guests like you stay with us. I hope you... More 

Owatonna, Minnesota
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 12, 2015

We stayed at the Comfort Inn in Shelby because we had stayed here before and were well satisfied with that experience. The motel is clean and comfortable, and the staff is friendly and helpful. The check in was satisfactory in spite of a computer problem they were experiencing. Their breakfast was more than enough for our needs with a good... More 

Helpful?
Thank 574MN_traveler
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you so much for staying with us again. We appreciate you returning to stay with us and I'm so happy it was a positive stay for you. I will have to share this review with the staff and let them know they are doing a great job. I hope you return again and see us. Have a great holiday... More 

Grand Ledge, Michigan
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 2, 2015

Customer service was great and we enjoyed our room. There is plenty of parking and lots of options of eating nearby. Breakfast was a typical continental breakfast...the hotel seemed very busy, but we were able to get a table without any issues. Room was clean and comfortable.

Helpful?
Thank Elizabeth B
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for the great review. I'm so happy you found your stay so good. We want everyone to have a memorable and great experience here. I hope you can come again and have safe travels. Thanks again, More 

Enon, Ohio
Level Contributor
192 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 17, 2015

This is a nice comfort inn a bit on the pricey side with little around it to offer however it is good for the travelers who are going to braving the border station or are working in the area. The prices are a bit up there but we pay for what we get and this is top notch in most... More 

Helpful?
Thank Benjamin B
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you so much for the great review. I hope you had a great trip to Glacier Park. We are so lucky to have such a beautiful place so close to us. I'm so glad the staff was helpful and answered the questions you had. I hope that if you travel this way in the future you will stay with... More 

Kent, Washington
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 14, 2015

I booked to Hotel last min. as we were planning to visit Glacial National Park next day. This hotel is huge and I was quite surprise how nice it was since I was not expecting much since Shelby, MT is small town and not much there. In fact, Comfort Inn was only decent hotel that I could find to stay... More 

Helpful?
Thank sabaya83
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for the great review. We always like to hear opinions from our guests. We strive to be the best we can be. We get many compliments on our breakfast and all the variety we have to offer. I hope you can stay with us again. Thanks again for the review. More 

Bad Ischl, Austria
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 8, 2015

This hotel is immaculately clean, the breakfast buffet comprised of hot and cold items is excellent, and front desk staff is on the ball. The loiet in our room didn't flush properly and when we found out, we were promptly moved to another room to spare us any further inconvenience although fixing only took a few minutes. This place is... More 

Helpful?
Thank Can-USA-Fan
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for your review. I'm sorry that we had to move you because of plumbing issues. We try to fix things in a timely manner. We do have a few times a week we close the pool at hours no one is using it to clean and maintain it. But we do try not to inconvenience guests to much... More 

El Paso, Texas
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed September 7, 2015

Stayed here while in transit for one night. The room was clean, although a little more tlc could be used on the window area! Slept comfortably. Bathroom area is very small (sink is outside of the actual bathroom) but it did it's job. Front desk staff friendly, good warm breakfast in the morning. Easy to locate, and competitively priced. Originally... More 

Helpful?
Thank 4CMR3
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for your review. We are very proud of our Hotel and its amenities. We strive to give the guests a great experience and we are a very pet friendly Hotel. I hope you can stay with us again in the future. Thanks again. More 

Shipman, Illinois
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 6, 2015

On our way to Glacier National Park we stopped here for the night. We were met by a very nice staff, very friendly and helpful. The room was very clean and the bed was comfortable. Even though it is not too far from the railroad it was very quiet.

Helpful?
Thank cuz1203
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

We are so glad you enjoyed your stay with us. We always appreciate all reviews and do enjoy the good ones the most! I hope you can stay with us again in the future. Thanks again, More 

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