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The Pollard

Certificate of Excellence
2 North Broadway, Red Lodge, MT 59068
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1 room 1 adult
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The Pollard
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264 Reviews from our TripAdvisor Community

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Helena, Montana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms are nicely appointed with good new furniture. They are clean and the beds are comfortable. Check-in is a breeze. Food at the restaurant was absolutely amazing! The staff were super polite and everything tasted divine. Breakfast was delicious at the hotel as well. Stay here in Red Lodge!

Helpful?
Thank Webwalla
Melissa M, Director of Sales at The Pollard, responded to this review

Thank you for sharing your experience at The Pollard on Tripadvisor. We are glad that you enjoyed the comfortable rooms, good food and polite staff. Thank you for your recommendation - we look forward to hosting you the next time you are in Red Lodge. Best, Melissa More 

Billings, Montana
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Simply awesome! The entire experience was wonderful. We purchased a stay package and the value and quality of the food and room were the best. Entertainment by the high country Cowboys in the pub was excellent the service and staff was 2nd to none.

Helpful?
Thank kvnlsa
Melissa M, Director of Sales at The Pollard, responded to this review

Happy Anniversary! We are so glad that you decided to spend this special night at The Pollard. Thank you for taking the time to leave us this review. We look forward to welcoming you back again soon! More 

1 review
4 of 5 stars Reviewed January 6, 2016

We have been here 5 years in a row to ski. This year the skiing was not good BUT we still had a ball in Red Lodge! We ALWAYS stay at the Pollard. Breakfast is included and dinner is fabulous. There are not outdoor hot tubs , but the in-room jet tub is great for 2!! In the Pub ,we... More 

Helpful?
Thank Wanda H
Melissa M, Director of Sales at The Pollard, responded to this review

Dear Wanda, Thank you SO MUCH for a great review. I look forward to telling Neil and Madison that you enjoyed their company and service. We appreciate your patronage over the last 5 years, and we look forward to the opportunity to host you again. Happy New Year! Melissa More 

Butler, Tennessee
Level Contributor
252 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed December 24, 2015

Very small room, but nicely done in a very old building, Right in town near everything, Bar and restaurant on site, Parking close, if you are lucky, Very nice sitting room, Breakfast, off menu , included, in dining room, Friendly staff but have to wait, even if room is ready until a certain time to ck in-worst part.

Helpful?
Thank wataugaman
Melissa M, Director of Sales at The Pollard, responded to this review

Hello and thank you for reviewing The Pollard on Tripadvisor. I am glad that you enjoyed the good service and convenient location of our hotel. I am sorry that you found your room small, in the future I would encourage you to take advantage of our winter Dinner Package which includes a free upgrade to a Jacuzzi Suite, a very... More 

Billings, Montana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 14, 2015

My husband and I stayed at the Pollard for our first anniversary, aside from the constant issues we've experienced over the past two years of going there together. We've heard from many families and business owners we know in Red Lodge that the staff turnover is extremely high but we continue to give the Pollard a chance because we love... More 

Helpful?
2 Thank Emily R
Melissa M, Director of Sales at The Pollard, responded to this review

Hi Emily, Thank you for submitting your review of your stay at The Pollard Hotel. I would like to offer our most sincere apology for your experience in our Dining Room. We appreciate your comments on the service and quality of your meals, and will be addressing these shortcomings with our food and beverage team. I am disappointed to hear... More 

Lawton, Oklahoma
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

My grandparents were long time residents of Red Lodge. Long before it became as touristy as it is now and I remember passing the Pollard with reverance. Now, many decades later, I got to stay there. Charming, vintage and comfortable...

Helpful?
Thank ElphieAnn
Melissa M, Director of Sales at The Pollard, responded to this review

Dear ElphieAnn, We are glad that you had the opportunity to stay at The Pollard. This historic hotel has played a prominent role in the town of Red Lodge for over 100 years, I often wish I could have seen it 'back in the day' myself! Thank you for taking the time to leave your thoughts here on Tripadvisor, we... More 

Cody, Wyoming
2 reviews
5 of 5 stars Reviewed November 22, 2015 via mobile

Great value, staff, management. Dining. Band, an all over 5 star only place to stay. Very caring staff. Was an absolutely grand travel experience. Will be returning in 2 weeks just for a quick trip. Great management and staff comfy rooms

Helpful?
Thank CJBK274
Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for taking the time to review your stay at The Pollard. I am so pleased that you enjoyed your visit! We look forward to seeing you again during your upcoming visit. Please let us know if there is anything we can do to make your next stay even more special! More 

Billings, Montana
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed November 20, 2015

Being from Montana, I have visited Red Lodge many times, and spent many nights at various hotels in town. Nothing compared to the Pollard. The hotel itself was built over 100 years ago, and retains that old world charm, but it offers so much more. The location is ideal (within walking distance to everything Red Lodge has to offer), but... More 

Helpful?
Thank aandren
Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for your review of your recent stay at The Pollard. I am so glad that you mentioned enjoying the history, the location, the food, the music and the service! These are all of the things that are important to us here at The Pollard, the combination of which we hope will lead to a review such... More 

Three Forks, Montana
Level Contributor
3 reviews
5 of 5 stars Reviewed October 28, 2015

Once again, the hotel staff was very attentive; our room was spacious, clean and very comfortable; the food was delicious; and the pub was a ton of fun with great musicians playing nightly. We highly recommend getting a room with a jetted tub! Nice, fluffy robes are waiting for you in your closet too. The bed was very comfortable. We... More 

Helpful?
Thank Crystal T
Melissa M, Director of Sales at The Pollard, responded to this review

Dear Crystal, Thank-you so much for leaving a review of your stay at The Pollard. I am so glad that you enjoyed your time here, and that you were able to enjoy music in The Pub! We look forward to hosting you again soon. Cheers, Melissa More 

Colorado USA
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 13, 2015

Nice hotel. There are parts of the hotel that are a bit dated but overall it was a very nice experience to stay there. The attached restaurant was also very nice. My room was over the bar area that had live music on the weekends. I was afraid the loud music might disturb my evening but they stopped the loud... More 

Helpful?
Thank Kansasboy2011
Melissa M, Director of Sales at The Pollard, responded to this review

Hello and thank you for your review of your stay at The Pollard Hotel. We are so glad that you enjoyed your stay and we do hope we will have the chance to host you in Red Lodge again in the future. Cheers, Melissa More 

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