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All 8 Red Lodge hotels

The Pollard

3.0 of 5 Hotel   |   2 North Broadway, Red Lodge, MT 59068
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The Pollard
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80%
Ranked #4 of 8 Hotels in Red Lodge
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
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180 reviews from our community

Traveler rating
    82
    62
    17
    8
    11
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23
103
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The Pollard is the perfect place to stay in Red Lodge. Charming, excellent location and professional and welcoming staff. The room was well appointed and very comfortable. The hot breakfast was amazing, and it was a full breakfast. After a long day on the motorcycle and a trip over Beartooth Pass, this was a little bit of heaven after a... More

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Melissa M, Director of Sales at The Pollard, responded to this review

What a pleasure for all of us here to read your review. I am so glad that you enjoyed your stay after driving the pass, and that we could provide the relaxing environment, service and comforts you were in need of. We are delighted to have been a part of your journey and hope that you will come and stay... More

Billings, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here one night over Labor Day weekend. Check in is normally at 4pm, however I asked if I could check in early when I booked and was told they would try. We were able to check in shortly after 3pm, which was nice as we had a commitment that started at 4pm. The room was a bit small,... More

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Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for writing a review for The Pollard, I am so happy to hear that the staff were accommodating and that you enjoyed your breakfast. I hope your trip to Red Lodge was enjoyable and that you will come back and spend time here again soon. Best, Melissa Moore More

Contributor
11 reviews 11 reviews
3 of 5 stars Reviewed 1 week ago

While this is a nicely restored old hotel (which could use updating in decor), it is overpriced in amenities and dining, and lacks professional service, in our opinion. If you like restored hotels stay here but plan to spend more for average.

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Melissa M, Director of Sales at The Pollard, responded to this review

I really appreciate your taking the time to leave a review for The Pollard. We will certainly take into consideration your thoughts on service and decor during our ongoing efforts to provide exceptional experiences for guests at The Pollard Hotel. Cheers, Melissa Moore More

Camano Island, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our recent stay at the Pollard Hotel. The hotel is beautifully restored/updated and the the staff were extremely friendly and helpful. The full breakfast provided as part of the breakfast package was excellent as well. We stayed in one of the supposedly haunted rooms on the third floor, but no sign of the ghost. Red Lodge is... More

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Melissa M, Director of Sales at The Pollard, responded to this review

Dear Craig, Thank you for such a lovely review of The Pollard. I couldn't agree with you more about the town of Red Lodge, we are very lucky to be located in such a wonderful place. I am glad that you enjoyed our service and your breakfast, and I do hope you will visit us again. Cheers, Melissa More

Marmarth, North Dakota, United States
Top Contributor
84 reviews 84 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My parents honeymooned at this hotel in 1950. It has changed hands several times. It is a beautiful hotel now. Breakfast is served with the price of your room. The breakfast is excellent. The balcony is beautiful looking over the lounge and the lobby. We like the queen suite. Sit with a drink in the history room, it is beautiful.... More

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Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for taking the time to leave a review for The Pollard, I would love to know what it was like 50 years ago! I am so glad that you enjoyed the History Room and The High Country Cowboys (two of the Pollard's greatest assets in my opinion!). We would love to see you again on your... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic entertainment! Pretty good food. Inappropriate management. Restaurant manager was rude to his staff, we had to set our own table after they seated us, and he said douchy things to a dinner guest about the bill in reference to a tip. This was a calm and kind dinner group, and for the high price point and rude service, I... More

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Melissa M, Director of Sales at The Pollard, responded to this review

Dear OccyKing, I am so sorry to hear about your experience at The Pollard, we would like to invite you to come and try us again if you are ever in the area, in hopes that we can make up for what seems like a very upsetting experience. I would like to apologize on behalf of any member of our... More

Wyoming
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Pollard is a gorgeous hotel right smack dab in the middle of the downtown, YET it is unbelievably quiet. Our room was overlooking the main street and the entire time we were there, the hotel maintained a level of quiet and elegance one rarely finds in a hotel on the main thoroughfare of a town! Our room was small,... More

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Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for taking the time to write such a detailed review of your stay at The Pollard. I am so glad that you enjoyed your stay, and do hope that you come back on a Friday or Saturday night in order to enjoy the live entertainment! I am sorry that the air conditioner was loud and unpleasant,... More

new hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

My husband and I stayed at the Pollard while we were traveling in Montana. The rooms were just PERFECT - small and comfortable and quiet. The food was excellent - lots to choose from and local fare. (We had bison for the first time.) Service was also excellent - plus the hotel had character: an restored historic hotel.

Was this review helpful? Yes 1
Melissa M, Director of Sales at The Pollard, responded to this review

Dear Greengram, Thank you so much for taking the time to review The Pollard. I am so glad that you enjoyed your stay. It is too bad that we did not meet during your stay as I am from New Hampshire as well :) Please come and visit us again! Best, Melissa More

Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 7, 2014

If you like historic hotels or upscale lodging, your only choice in Red Lodge is the Pollard ... and you'll most likely be pleased with its ambience, décor, and service. I stayed at the Pollard on vacations before I moved to Red Lodge; now it's the only hotel I'll put visitors. Let me dispense now with my only gripe: The... More

Was this review helpful? Yes 3
Melissa M, Director of Sales at The Pollard, responded to this review

Thank you so much for taking the time to write such a thoughtful review of The Pollard, and thank you for your years of patronage. Thank you for complimenting our service in particular, as we have really been working together as managers and with our staff to ensure that guests experience the level of service that they have come to... More

Williamsburg, Virginia
Top Contributor
93 reviews 93 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 30, 2014

Red Lodge is about an hour's drive from Billings, MT. The Pollard is in the middle of town, but was very quiet even though our room was on the front. Being an older building, the rooms are differently configured and not cookie cutter. Bed was comfortable. There are several restaurants on the main street, but we ate at the Pub... More

Was this review helpful? Yes 1
Melissa M, Director of Sales at The Pollard, responded to this review

Thank you for taking the time to share your review for The Pollard. I am glad that you enjoyed your stay as well as your Breakfast and Dinner in The Pub. I hope your journey over the pass was enjoyable, and that you stop in the next time you find yourselves in Red Lodge. Sincerely, Melissa Moore More

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Additional Information about The Pollard

Address: 2 North Broadway, Red Lodge, MT 59068
Phone Number:
Location: United States > Montana > Red Lodge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Pollard 3*
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Also Known As:
The Pollard Hotel Red Lodge
Pollard Red Lodge
Pollard Hotel Red Lodge

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