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All 39 Missoula hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
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79%
Ranked #19 of 39 hotels in Missoula
A recent review
5 of 5 stars reviewed 2 days ago
Karen R Tumwater, Washington
  • Overview
  • Reviews (45)
  • Photos (26)
  • Amenities
  • Room tips (6)
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45 people have reviewed this hotel

Traveler rating
    15
    21
    6
    2
    1
See reviews for
14
11
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Tumwater, Washington
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and spacious. The breakfast was good. Dining area a little small especially if you had a larger group, there was only two of us. I like that there was a computer that I could log onto and check home e-mail. Staff was very nice.

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Karen, Thank you so very much for your review! More importantly we are just glad that you enjoyed our expanded breakfast offerings and that the two of you enjoyed your stay with us. On behalf of the entire"Thank You"...Mark More

Billings, Montana, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean hotel and extremely quiet! I didn't hear a single peep the whole time I was there. Very well kept and a good value. Call and usually they will go down on the price and it will be cheaper than online!

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Michelle, Thank you very much for your review. I'm especially happy that you enjoyed your stay and enjoyed a good night's quiet rest and comfort. Thanks also for your advice to travelers, you're right we are pretty good about finding the right price for you if you call, i stress that the Quality experience starts at the phone call as... More

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first visit to Missoula; I was enroute from Spokane, to Helena. I used 20,000 points for this stay. I will share with you that this property is on Reserve Street, which, it turns out, is where 90 percent of the hotels are located, as well as chain restaurants, and big box stores. This property was surrounded by... More

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Thank you for your review! I love when our reviewer is a senior contributor and unassuming also! I really do appreciate the straight-forward advice given to fellow travelers and I found your review helpful. Thank you again, Mark More

seattle
Top Contributor
65 reviews 65 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My grandson and I stayed here on our way to and from Yellowstone National Park. Our two queen room was very roomy, clean and comfortable. The free wi fi worked well. The "heated" indoor pool (a little cold for my comfort) was clean and always nice to have. Good free breakfast and many, many restaurant choices within blocks. Since both... More

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Marcia, Thank you very much for your review! I am also especially glad that you and your grandson had a good trip with memories to share, we are proud to be part of that experience. It is also gratifying to have a "top contributor" rate us as I know the influence this has on future travelers, so thank you again,... More

Adelaide, South Australia, Australia
Top Contributor
57 reviews 57 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 23, 2014

Stayed here one night whilst on holidays. I had pre-booked and they had my details and door card ready on arrival. The hotels facilities were explained, the Wi-Fi set up, and nearby restaurants. The room, bath room and bed were clean, the room was spacious. The bed was comfortable and I had a restful nights sleep. I would definitely stay... More

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Ray, Thank you for staying with us and we especially thank you for the review. I remember you well as you taught me something about the smoke jumper center. As a manager, I appreciate you, as a senior reviewer, recapping the key points for other travelers. Thank you again, Mark More

Salt Lake City, Utah
Top Contributor
52 reviews 52 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 16, 2014

Smallish rooms, but well-kept/clean, with the hotel being very conveniently located to restaurants, stores, and U of M. Front desk staff very friendly and approachable, and beds comfortable. Price good for the season and location.

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Ernie, Thank you very much for your review and forthrightness. It means a lot to us to have a senior reviewer to give us an honest appraisal. We strive to be the best in our position in the market and the affirmation from you makes our day. I personally thank you for your mention of clean, comfortable, convenient a good... More

La Crosse, Wisconsin
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 15, 2014

Emily at the front desk was unprofessional,. We had issues with our choice hotel card. I gave her my husband's name to register. When she got to the point of asking for payment she looked at his name on the charge card and busted up laughing telling us she had murdered his name. She did not offer to assist with... More

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Thank you for your review and the commendations that you shared regarding overall cleanliness and accommodation. I am somewhat disconcerted regarding the communication with myself and Emily and Choice Privileges, if there is anything I can do further to appease your frustrations, feel free to call on me by e-mail gm.mt412@choicehotels.com. Sincerely, Mark-AGM More

Top Contributor
61 reviews 61 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 6, 2014 via mobile

The hotel accommodations are great but breakfast was boiled egg, pre-packaged pastry and bland gravy on biscuits. Probably our worst breakfast so far. The breakfast area was very nice with a combination of tables, stools and easy chairs.

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Gary-Cherri, Thank you very much for your review! I hear you about our breakfast offering and I am upgrading as I write and will have our new items in by July 1. Thank you for the input also thank you for your mention of clean and comfortable accommodations. I hope to see you in the future after our breakfast upgrade!... More

Enumclaw, Washington
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2014

A nice, clean, comfy room. Pool and hot tub were relaxing after a long travel day. Staff very friendly. Receptionist at check-in quickly and efficiently resolved a reservation issue. Breakfast was good & filling providing a good start for the new day. Welcome note in the room from Olivia was a nice, friendly touch.

Was this review helpful? Yes
Mark S, Manager at Quality Inn & Suites, responded to this review

Tom, Thank you for your review! I have come on board this week at the Quality Inn & Suites/Missoula and it was wonderful to get your review upon opening this for my first time. Thank you for your mention of the Pool/Jacuzzi area and our breakfast. Please let me know when you are returning to the area i'd love to... More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2013

I arrived around 10 pm and had reserved a NON-smoking room. Definitely not a non-smoking room (as a few actually had it posted on the door). Staff did not care at all. I slept with the window as open as possible and fan on full. Also note that there is no elevator to the second floor which is tough if... More

Was this review helpful? Yes 1
Mark S, Manager at Quality Inn & Suites, responded to this review

Ely, I thank you for your review. I have recently joined the team here and although was not present a year ago I deeply regret the issue you incurred. we have since converted the entire hotel to non-smoking and I can assure that the issue has been resolved. Thanks again...Mark More

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Additional Information about Quality Inn & Suites

Address: 4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
Phone Number:
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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Also Known As:
Comfort Inn Missoula
Missoula Comfort Inn

26 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
52

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