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Quality Inn & Suites

#10 of 40 Hotels in Missoula
Certificate of Excellence
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4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
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115 Reviews from our TripAdvisor Community

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Traveler rating
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    47
    13
    5
    2
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10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (115)
  • Mar-May only
    (28)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (13)
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Kalispell, Montana, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I chose this hotel as I only needed a room for one late night stay, and early departure in the morning (I wanted a clean room and a bed and a shower) and it was the least expensive "nicer" hotel in the area. It was average, not bad, not great. It was my anniversary and I requested some type of... More 

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Great Falls, Montana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Choose this hotel as they were pet friendly. The hotel is a complete NON-SMOKING hotel. The rooms were clean and didn't smell bad. We've stayed at some that if you had a pet you were stuck in a smoking room. The staff was friendly. The breakfast choices were slim but adequate.

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Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your review and I'm so glad you got going with us! It's a pleasure to have our "pet travelers" to stay with us and try our best to accommodate the owners and pets to the level of service all our guest's deserve. Thank you again, Mark More 

Whiting, New Jersey, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I wish that I could give this property a "Excellent" but can't. There were two minuscule items that kept me from the Excellent rating but not worth taking you away from this location. Staff: Ms Moua checked us in for a five night stay. Ms Moua and all of her co workers were polite, professional, and even "bubbly". We had... More 

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Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Edward, Thank you very much for your outstanding review and thoroughness of detail, I appreciate that very much. As we both know if we are not attending to details they will certainly arise in the course of 5 nights, so I am pleased that we were "on the ball". Thank you again for your review and I hope your trip... More 

Canton, South Dakota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very great time! We got reservations for 2 queen sized beds, once we got there they gave us a honeymoon suite! Very clean whirlpool (came with suite), bathroom, beds, and kitchen. There was no smoke near our room nor did it smell like smoke in the hallways. Also a very clean pool. Receptionist was nice. Great Breakfast. there is not... More 

Was this review helpful? Yes 1
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

QuickPin, Thank you for your review! I am so glad you got the upgrade and knew how to enjoy it, that's fabulous and so was your review! Thank you again, Mark More 

Oshkosh, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was great. We arrived really early in the morning after a long flight, and hotel staff was friendly upon arrival, our room was comfortable. Breakfast was awesome. It was very close to shopping and close to the interstate. I would recommend this hotel and plan to stay there again when visiting Missoula.

Was this review helpful? Yes 2
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Lucinda, Thank you so much for your review and your great comments! Please let us know anytime you're coming, especially if it's an early flight again so we can be sure to be ready for you. I look forward to a return visit and thank you again. Mark Spring Guest Relations Manager More 

Central California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location near restaurants and shopping. Clean room with comfortable bed; good breakfast with eggs, sausages and waffles; laundry facilities. Stayed 3 nights and would definitely stay here again.

Was this review helpful? Yes 1
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Nana, Thank you! It takes time to write a review and I know, so thank you for taking the time. Most of all we're just happy that you had a good visit to Missoula and that we could be a part of that. Thank you again, Mark Spring, Manager More 

Miami, Oklahoma
Level Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Drove across Washington and Idaho and spent the night in Missoula. We received a friendly greeting from the staff. The room and bed were very comfortable. We headed out to Famous Dave's BBQ for dinner and then spent an enjoyable night here so we could hit the road again the next day. Would stay here again.

Was this review helpful? Yes 1
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Jean, Thank you for your review and I am so glad to know that you had a good nights rest after a tough day of driving. We would love to have you stay with us anytime! Your comments about our friendliness are the most appreciated, thank you for mentioning the staff in your review, it always thrills them. Mark Spring,... More 

Carterville, Illinois
Level Contributor
120 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here on our way to the west coast. We were real pleased with the room and the bed was comfortable and had nice linens. The parking spaces were also descent. They served a good hot breakfast. The room was quiet, clean, and very nice. They also had a nice restaurant next door.

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Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

We love it when the "Birds" flock to us, thank you for your review! It's great to know that we are doing a good job and you taking the time to let us know is truly appreciated. I hope the remainder of your trip was pleasant and thank you again! Mark, Manager More 

Pompano Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff excellent. Rooms clean. Breakfast for all five days consisted of fried Chicken embryos, (Fried eggs dusted with salt and pepper), Breakfast sausage and a crock pop of sausage gravy. There were the make it yourself waffles, and assorted breads and and donuts. My disappointment was in the manufactured eggs. They are real eggs. It would be nice to have... More 

Was this review helpful? Yes
Mark S, Guest Relations Manager at Quality Inn & Suites, responded to this review

Gary, Thank you for your review! I cannot tell you how much it thrills me to see your comments about the staff, that just makes our day! Previously I was the General Manager for this hotel and have returned as Guest Relations Manager recently, so your input is valued by me and we'll just see if we can't vary up... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our biggest complaint was that the room smelled terrible and smokey. I made sure to report it so we didn't get charged for it. The staff was very friendly and the room was clean so I guess that's the most important part. There was a full breakfast that I didn't get the privilege of eating because I overslept. But I... More 

Was this review helpful? Yes
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