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Quality Inn & Suites

#10 of 39 Hotels in Missoula
Certificate of Excellence
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4545 N. Reserve St., Missoula, MT 59808 (Formerly AmericInn Hotel and Suites Missoula)
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86 reviews from our community

Traveler rating
    38
    33
    8
    5
    2
See reviews for
24
25
8
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (27)
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montana
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We usually stay at the Econolodge but decided to try somewhere else and this was about the same price. Older motel set among newer more expensive ones but it has been updated and was very nice. Better breakfast than the Econolodge with sausage, fried eggs, biscuits and gravy, and waffles, along with the usual. Biggest different was the extremely happy... More 

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Blaine, Washington
Top Contributor
87 reviews 87 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We only stayed here one night when passing through Missoula on a cross country road trip. The young lady at the front desk was very friendly, informative, and helpful. She pointed out amenities including raisin bread that was baking for breakfast and soup that would be available at 6:00. Our king bed suite was clean and comfortable. The only complaint... More 

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Seattle, Washington
1 review
2 of 5 stars Reviewed 3 days ago NEW

The only positive of the stay was the young woman who checked us in. Thank you for your friendly welcome, Christina. We stayed 2 nights. The room looked clean at first glance upon arriving, but on closer inspection, the carpet was in need of a good cleaning, as well as the very soiled chair & foot rest. The shower floor... More 

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Fremont, Ohio
Top Contributor
85 reviews 85 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We usually stay at comfort Inn and suites but tried this one out due to good reviews. The room was clean and the bed was great. WiFi was not good and we were cut off several times so we just quit. Breatfast was standard and good. Would probably stay here again

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Montana
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently right off Reserve Street. The office staff were very friendly and helpful. The rooms were a good size. The beds had plenty of pillows and the mattresses were so comfortable. The bathroom's shower was awesome and there were plenty of towels. We were pleasantly surprised and will definitely stay here again.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Room was noisy. Bed super uncomfortable. I went to bed around 11 and woke up around 5am because my back was killing me from the hard bed. Room was either too hot or too cold. And our toilet doesn't flush right. Seems clogged. I still have two more nights to stay here. If it wasn't paid for we would be... More 

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Idaho
Contributor
17 reviews 17 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean, the bed comfortable, the bathroom needs some updating. While taking a shower, the tub actually makes creaking noises and doesn't feel firm under the feet -- an unnerving feeling. There were also a few longer hairs stuck up high on the walls surrounding the tub. The sink faucet had some hard water buildup (I'm guessing), because... More 

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Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice large room with comfortable King size bed, love seat and chairs. Pet friendly (with a cute note to the dog). Everything was clean, staff courteous and friendly, breakfast nothing special (typical tasteless and diluted free fair). Easy free parking. Would come back.

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General M, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you so very much for taking the time to complete our online survey regarding your recent stay at our hotel. This is Christina with the Quality Inn and Suites Missoula. I apologize for the breakfast not being as well as you had hoped. I am very glad to hear of the rest of your experience and it pleases us... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015 via mobile

Had a great experience, they let us check in early in the morning after being exhausted from a 16 hour drive. Staff was always friendly and helpful, hotel was clean and well maintained. Breakfast was standard hotel breakfast but did what we needed. Would definantly stay here again on our next visit.

Was this review helpful? Yes 1
General M, Front Office Manager at Quality Inn & Suites, responded to this review

Hello, Thank you so very much for taking the time to complete tripadvisor's online survey regarding your recent stay at our hotel. This is Christina with the Quality Inn and Suites Missoula. On behalf of our entire staff, we very much appreciate and value your feedback and will share it with our entire team. Your survey responses will serve as... More 

northbend, or
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 6, 2015

I needed a Pet Room for myself and my mother who gets around good BUT needs a couple ammenities ground floor closes to door plus we travel with 3 small old dogs ( ever motel persons nightmare i know) but these folks HELPED OUT AND WERE VERY HELPFUL. The pet friendly room was Very Nice. WOULDNT KNOW IT WAS PET... More 

Was this review helpful? Yes 1
General M, Front Office Manager at Quality Inn & Suites, responded to this review

Hello, Thank you so very much for taking the time to complete tripadvisor's online survey regarding your recent stay at our hotel. This is Christina with the Quality Inn and Suites Missoula. On behalf of our entire staff, we very much appreciate and value your feedback and will share it with our entire team. Your survey responses will serve as... More 

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