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Super 8 Missoula/Brooks Street

2.0 of 5
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3901 South Brooks Street, I-90 Exit 101 So 5 M, Missoula, MT 59804-7395
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Super 8 Missoula\/Brooks Street
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249 Reviews from our TripAdvisor Community

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Kalispell
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 3, 2016

Stayed at the Super 8 on New Year's Eve. Guests were few, perhaps because of an unfortunate newsworthy incident that had happened in the week prior. Nothing remarkable one way or t'other, but the corridors and our room were very cold when we first checked in. We had three cold walls because we were at the end of the corridor,... More 

Review collected in partnership with Super 8

Helpful?
Thank Fuzzworth
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for taking the time to complete the survey and share your experience. I am sorry to hear staff was not at their best the day you stayed with us. Coffee should never run out and staff should always be attentive and ready to check the next guest in. I will research the situation and see what could have been... More 

Kalispell, Montana
1 review
4 of 5 stars Reviewed December 30, 2015

Our stay was very short, but the room was clean and comfortable. The only issue I had was there was no heat on the room when we arrived, so the room was freezing.

Review collected in partnership with Super 8

Helpful?
Thank E1121FCrichardb
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for sharing your experience. Feed back from our customers helps us be the best we can be. Sincerely, Lisa Brimmer General Manager More 

Oregon
Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed November 29, 2015

We stayed at the Super 8 on Brooks Street in Missoula, Montana in late October 2015. It was centrally located to where we wanted to be for our trip purposes. The rooms are very basic, no frills and a little dated. They could use some renovation or perking up, but otherwise suited our needs. One thing of notice was a... More 

Helpful?
Thank Cherthejoy
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thank you for sharing your experience. Sincerely, More 

Miles City, Montana
Level Contributor
6 reviews
3 of 5 stars Reviewed November 20, 2015

This hotel is a little older. The room was clean, smelled good and all linen was clean but the bed was a back breaker. My husband tried to sleep in the bed and I opted for the recliner after a few hours, neither of us got much sleep. And don't stay here if you have trouble with stairs, all floors... More 

Helpful?
Thank Sheila K
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thank you for the feedback! We are working on a plan for updates and customers feedback ensures we are working on the right areas. Sincerely, More 

Missoula, Montana
1 review
2 of 5 stars Reviewed October 31, 2015

Room was okay. Box spring was coming apart. Curtains had pin holes in them letting light in. WiFi is spotty and slow. Laundry is too expensive.

Review collected in partnership with Super 8

Helpful?
Thank X4276DWcharli
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for the information. I will follow up on the items you have listed, Thank you for choosing Super 8. More 

Travelers are raving about these Missoula hotels

São Paulo
Level Contributor
361 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed October 31, 2015

Its a good option for alone travelers that are passing by travel. Great prices. The dorms are simple and clean. it s so confortable too. Here you can find a lot of good places around to now and take a ride.

Helpful?
Thank Fernando R
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for sharing your experience. Feed back from customers helps us ensure we continue to meet their expectations. Sincerely, Lisa Brimmer General Manager More 

Oregon
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 19, 2015

The motel is very plain on the outside, but clean inside. Large rooms, sits back off Brooks Street, so no noise from traffic. Close to restaurants and eight minutes to the university. Staff was friendly and helpful.

Helpful?
Thank SylviaML
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thank you for your comments. Sincerely, Lisa Brimmer General Manager More 

North Bend
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 18, 2015

Just needed an in expensive room for a few hours sleep. The bed was extremely soft and slopped in the middle. Carpet seemed dirty and room wasn't "fresh" smelling. However the room was about $55 so not sure how much I can complain. I had to leave before breakfast started (6am) so I don't know how that is, but one... More 

Helpful?
Thank Matt O
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thank you for sharing your experience. Missoula has lots of choices. We are doing our best to ensure every guests who stays with us would like to return. Responding to your feed back and taking action for areas we need to improve on will ensure a repeat visit. Sincerely, Lisa Brimmer General Manager More 

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