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Super 8 Missoula/Brooks Street

2.0 of 5
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3901 South Brooks Street, I-90 Exit 101 So 5 M, Missoula, MT 59804-7395
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Super 8 Missoula/Brooks Street
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Ranked #20 of 39 Hotels in Missoula
A recent review
4 of 5 stars reviewed 3 days ago
Sharlene W Miles City
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171 reviews from our community

Traveler rating
    28
    81
    37
    19
    6
See reviews for
53
40
20
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
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Miles City
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stay at this property everyone I go to Missoula. Rooms are clean and the staff very friendly and helpful.

Review collected in partnership with Super 8

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thank you for completing the survey and for your loyalty. Missoula has lots of motel choices, so we greatly appreciate being able to meet your expectations and know you will visit us when you are in town. Thank You!!!!! More 

Travelers are raving about these Missoula hotels

Ogden
1 review
3 of 5 stars Reviewed 2 weeks ago

Wyndham knows to send me a review but the desk cant give me points for a Wyndham stay. Doesn't make sense.

Review collected in partnership with Super 8

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for responding to the survey! The desk needs to be better trained on Wyndham Rewards if they could not explain why your stay did not qualify for points or to look up your Wyndham rewards # to ensure points were earned. I will be certain to look up you information and contact you about your stay and if it... More 

Mojave, California
2 reviews
4 of 5 stars Reviewed April 12, 2015

I stayed for 3 days with no complaints, bed was comfortable, rooms were clean, flat screen, would stay again!

Review collected in partnership with Super 8

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for sharing! We value each and every guest who choose to stay with us. We know the motel choices are plentiful here in Missoula and we strive to be the best we can be. We glow with pride when we feel we are accomplishing our goals. Thanks, More 

Eureka, Montana
1 review
5 of 5 stars Reviewed April 11, 2015

Really enjoyed my stay. They seem to be painting and remodeling because of new ownership..I was impressed.

Review collected in partnership with Super 8

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for sharing you comments and for noticing the changes! We are slowly updating and making changes and continuing to improve what we have to offer. All of the customer feed back helps us stay focused on the big picture. Sincerely, More 

Manhattan, Kansas
Top Contributor
176 reviews 176 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 11, 2015

The location of this hotel was strange. The lobby was very nice and the receptionist was very nice and friendly. Our room was nice and comfortable but the shower was not made for taller people (I'm 5' 6 and the shower was hitting the middle of my back). Another thing that we did not like was that the stairway smelled... More 

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for sharing your experience. I am sorry you experienced smelling smoke in a 100% non-smoking facility. We will do our best to find ways to prevent this from being an on going issue. Our location used to be the prime location for Missoula. Alas the freeway came, which brought about change for all of Missoula. We are blessed to... More 

Billings, Montana
1 review
3 of 5 stars Reviewed April 8, 2015

The beds were uncomfortable. The rollaway was pretty much just springs. Other than that the people were friendly and the breakfast was fine. I mostly just wanted a comfortable bed.

Review collected in partnership with Super 8

Was this review helpful? Yes
LisaBrimmer, General Manager at Super 8 Missoula/Brooks Street, responded to this review

Thanks for your feedback. I will be certain to put the room you stayed in on the list for needing mattress replaced and also have maintenance look at the roll-a-ways. We also want comfortable beds. Customers feed back lets us know which beds to replace and also which beds to not reorder in the future. Thank you for the valuable... More 

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