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Ruby's Inn

Certificate of Excellence
4825 North Reserve Street, Missoula, MT 59808 (Formerly Ruby's Reserve Street Inn)
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263 reviews from our community

Traveler rating
    126
    99
    23
    13
    2
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79
92
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missoula, Montana
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I spent the holiday weekend at Ruby's Inn for a convention. The rooms are clean and the beds comfortable. Thanks to the efficiency of the staff, the event ran smoothly. They were friendly but unobtrusive. They also worked with each individual to make sure that we had everything we needed from early check-in and late check-out to... More 

Was this review helpful? Yes
Smithfield, Utah
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was just for one night, but wish we had family there to stay much longer. Wonderful homey atmosphere. Very comfortable bed and clean room. Great breakfast. You feel like one of the family. I called to ensure reservation and the minute or two on the phone was the best I have ever had. Congenial and warm. My wife and... More 

Was this review helpful? Yes
Holland, Michigan
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Ruby's is everything that other reviewers have said: clean, friendly, attractive, spacious room, dogs welcome, complementary popcorn & soup in the evening and delicious warm breakfast, a pool & hottub, and, my very favorite: a lovely stream on the back side of the building, with a seating area. We paid $68 for a weeknight early in April, while moving across... More 

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

You are so sweet. Thank you for your kind words. We look forward to seeing you again. We hope you are enjoying your new home. More 

Whitehall, Montana
1 review
5 of 5 stars Reviewed April 13, 2015

I stayed at Ruby's Inn several months ago and loved the friendly staff, the comfortable room and the wonderful breakfast. I just booked a room for this weekend and whenever I come to Missoula, I will be staying at Ruby's Inn. Great price and great location. Thanks Ruby's staff!

Was this review helpful? Yes
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

On behalf of the Ruby's Staff a big "Thank you!" to you for your thoughtful review. We look forward to seeing you again. More 

Great Falls, Montana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Fantastic! Best breakfast ever! Friendly staff! Wonderful place to stay! Highly recommended! Not fancy, but clean and friendly! We visit Missoula often and this is the ONLY place we stay! Hint: call them directly to book rooms; cheaper rates than booking online!

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Thanks for your kind review. And thanks too for suggesting that folks callus directly. We like to visit our guests prior to arrival to make sure they are getting just what they want. More 

Spokane, Washington
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2015

I will stay here anytime I am in Missoula. Soup and popcorn in the evening and a buffet breakfast in the morning. The breakfast staff even come around and fill your coffee!!! Rooms are clean and cozy. The location is excellent.

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Thanks so much! Glad you enjoyed soup and breakfast. I will certainly let the breakfast girls know how much you appreciated their service. More 

Great Falls, Montana
Top Contributor
64 reviews 64 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 15, 2015

Our chruch ladies group stayed here on our annual retreat last year. Can't say enough good things about Ruby's! Ruby's looks to be a renovated older motel which gives it a charm of an by gone erea, a time where things were not as rushed and hetcic as it is today.. night in September. The room was renovated very new... More 

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Wow, thanks yo so much! We appreciate your kindness. We look forward to seeing you again. Your extensive review and attention to detail will help our future guests to get a positive clear vision of Ruby's. More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2015

This may be an old-style motel but inside how nice. The soup-at-night, breakfast in the morning, and coffee/tea and fruit all day are really nice touches for a very reasonably priced stay. I was booked for a conference but next time through would bring the fam!!

Was this review helpful? Yes
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

AWW, thanks so much! We look forward to seeing you again, so glad that you had a comfortable stay. Thanks for noticing the little things! More 

Fort Carson, Colorado
1 review
3 of 5 stars Reviewed March 7, 2015

Late at night and very tired. It was first place I could find that had vacancy. Some kinda basketball tourney in town. This would not be my first choice, however, a clean place for sure. Very friendly staff

Was this review helpful? Yes
Great Falls, Montana
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2015

I stayed here on the way home from a business trip in Spokane. It's an older hotel but the room was very clean and well kept. I was on the 2nd floor right behind the office and wasn't bothered by the road noise. From the time I walked in the frond door to check in I felt welcome. The girl... More 

Was this review helpful? Yes 1
Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

WOW! I had to share this with the staff! Thanks so much! Noticing their smiling faces means so much to all of us. Glad you stayed and we look forward to seeing you again. More 

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