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Ruby's Inn

#10 of 40 Hotels in Missoula
Certificate of Excellence
4825 North Reserve Street, Missoula, MT 59808 (Formerly Ruby's Reserve Street Inn)
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McMinnville, Oregon
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Ruby's Inn is an inexpensive place to stay, especially with animals. We stayed four days and the staff was GREAT. The continental breakfast was delicious - biscuits and gravy, eggs, waffles..... all better than expected. The rooms were clean and quiet. Definitely worth the money!!

Was this review helpful? Yes
Vicki V, Director of Sales at Ruby's Inn, responded to this review

Thanks, we appreciate your kindness. We look forward to seeing you again! More 

Billings, MT
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

They're working with an older building and for the $69+ price it was okay. Exterior very pleasing to the eye. Professional desk personnel, requested and received an extra pillow and a couple of rags to wash the motorcycle, good wifi, average bed, good towels, nice variety of breakfast items. Carpet was very tired, bit of mold in the bathtub area,... More 

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Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Oh, I agree ICK Whiskers! Thank you for speaking directly with the housekeeper. We are happy that yo will return and I will let the front desk hear your kind words about their professionalism. I am sorry that your time was not perfect, we look forward to seeing you again. Thanks for taking the time to write a review, we... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Reserved thrust their website 2 months before our visit. A vintage car club has taken over the entire facility and parking was non existent. They gave us a room up 3 flights of stairs , no elevators here, almost 75 yards from parking lot to room. Think twice about staying here unless you arrive early, don't mind noise late into... More 

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Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

We are so sorry that you remained dissatisfied even after we helped you move to a more accessible room to better accommodate you and your mother. Also, when you have special needs it is advised to always call the hotel directly and express your needs in advance of your stay to ensure that you get exactly what you need. For... More 

idaho
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Ruby's recently. The Motel is close to the Interstate and places to eat. The hotel is not modern, but we did not lack for anything, finding it clean and comfortable. The staff were super friendly and able to answer any question that we had. They offered a breakfast in the mornings which included potatoes, scrambled eggs, sausage,... More 

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Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

Thanks for taking the time! We look forward to seeing you again! We will keep the gravy hot for your spuds! More 

Osage, Iowa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wonderful motel, loved the creek, picnic area, benches in the back, very peaceful, wonderful front desk girls, they were very helpful. Liked how they had ashtrays, garbage, pet waste container in place, saves on mess, do not see that anywhere else.

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Vicki V, Public Relations Manager at Ruby's Inn, responded to this review

Thanks for noticing the little things! We appreciate your kind review. More 

Missoula, Montana
1 review
5 of 5 stars Reviewed 5 weeks ago

My husband and I spent the holiday weekend at Ruby's Inn for a convention. The rooms are clean and the beds comfortable. Thanks to the efficiency of the staff, the event ran smoothly. They were friendly but unobtrusive. They also worked with each individual to make sure that we had everything we needed from early check-in and late check-out to... More 

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Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Thanks you! We are so glad that you enjoyed the convention, because we certainly enjoyed having you! Looking forward to seeing you again. More 

Smithfield, Utah
1 review
5 of 5 stars Reviewed May 26, 2015

It was just for one night, but wish we had family there to stay much longer. Wonderful homey atmosphere. Very comfortable bed and clean room. Great breakfast. You feel like one of the family. I called to ensure reservation and the minute or two on the phone was the best I have ever had. Congenial and warm. My wife and... More 

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Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

We look forward to your next visit. we are so happy that your felt so comfortable. Thanks so much for your kind review. More 

Holland, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 23, 2015

Ruby's is everything that other reviewers have said: clean, friendly, attractive, spacious room, dogs welcome, complementary popcorn & soup in the evening and delicious warm breakfast, a pool & hottub, and, my very favorite: a lovely stream on the back side of the building, with a seating area. We paid $68 for a weeknight early in April, while moving across... More 

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

You are so sweet. Thank you for your kind words. We look forward to seeing you again. We hope you are enjoying your new home. More 

Whitehall, Montana
1 review
5 of 5 stars Reviewed April 13, 2015

I stayed at Ruby's Inn several months ago and loved the friendly staff, the comfortable room and the wonderful breakfast. I just booked a room for this weekend and whenever I come to Missoula, I will be staying at Ruby's Inn. Great price and great location. Thanks Ruby's staff!

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Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

On behalf of the Ruby's Staff a big "Thank you!" to you for your thoughtful review. We look forward to seeing you again. More 

Great Falls, Montana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

Fantastic! Best breakfast ever! Friendly staff! Wonderful place to stay! Highly recommended! Not fancy, but clean and friendly! We visit Missoula often and this is the ONLY place we stay! Hint: call them directly to book rooms; cheaper rates than booking online!

Was this review helpful? Yes 1
Vicki V, Guest Relations Manager at Ruby's Inn, responded to this review

Thanks for your kind review. And thanks too for suggesting that folks callus directly. We like to visit our guests prior to arrival to make sure they are getting just what they want. More 

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