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All 39 Missoula hotels

Holiday Inn Missoula Downtown

3.0 of 5 Hotel   |   200 South Pattee Street, Missoula, MT 59802
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72%
Ranked #17 of 39 hotels in Missoula
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
flyfishmt bighorn river montana
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262 people have reviewed this hotel

Traveler rating
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    44
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    17
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
bighorn river montana
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the hotel was nice and clean it was VERY loud. I would stay here again, but I would request an outside room for sure. We were at a conference, which was fantastic, but the noise when we went to bed was so loud in our room. Also, I think because of the conference they had only a buffet breakfast... More

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear flyfishmt, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that our location was suitable for your needs and found our rooms clean and staff friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim... More

Le Havre, France
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We have stayed in here many times over the years. Very disappointed they no longer offer guest breakfast coupons, loved these and usually spent money there as well. Poor business decision when they decided to get rid of that as well as the coffee and water in the lobby in the AM. Room coffee great in a pinch, however early... More

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Pamela L, Thank you for your recent feedback in regards to your stay with us at the Holiday Inn Missoula Downtown. Your feedback is important to us and I appreciate you taking the time to write a review! I sincerely apologize that your stay was anything less than exceptional. Our guests are our #1 priority and we have made... More

Clancy, Montana
Top Contributor
117 reviews 117 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 17, 2014

We were in Missoula for the State Science Fair and this hotel had partnered with the fair organizers, so we got a good rate. The location was also very convenient. We did not have any problems during our stay. I used the fitness room, which is quite well appointed for a hotel thsi size. Staff was very polite and helpful.... More

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Heather Z, Thank you for your recent review of your stay with us at the Holiday Inn Missoula Downtown.I am happy to hear that you had a great experience with us! We value your feedback and look forward to having you stay with us again in the future. Sincerely, Amanda Guest Services Manager More

Kalispell, Montana
Top Contributor
50 reviews 50 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 16, 2014

We have stayed many times at the Holiday Inn downtown Missoula and normally have a wonderful experience. The location in downtown is wonderful and we enjoy being able to walk to all of our favorite spots. This experience was the most interesting we have ever experienced at any hotel...hands down ever. To be perfectly honest, the happenings of the evening... More

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear MT_Melody, Thank you for your review of your recent stay with us at the Holiday Inn Missoula Downtown! It was a very interesting night and I apologize that your stay with us was less than exceptional. I really appreciate your candid feedback, it is very helpful! The next time you’re in need a place to stay in Downtown Missoula,... More

Missoula, Montana
1 review
1 of 5 stars Reviewed February 27, 2014 via mobile

Poor communication between sales and front desk. Constantly changing staff. Two years in a row late check ins requested after rooms booked.Two years in a row no rooms left or rooms not cleaned yet. Added 15-30 minutes to check in plus room change next day.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Hoops21, Thank you for your review in regards to your recent stay with us at the Holiday Inn Missoula Downtown. I am sorry to hear that your stay with us was anything less than exceptional! We have had some recent turnover, but we are building a team that will be able to better service the needs of our groups... More

Victoria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

I attended a convention at this location and enjoyed the facility in that regard. The staff was most efficient at quietly converting each area to the needs required. Staff in every regard were smiling, pleasant and accommodating. I can not speak for the rooms as I was housed elsewhere in the city.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear GWEN_SVictoria, Thank you for your recent review in regards to the conference you attended at the Holiday Inn Missoula Downtown! We certainly appreciate your feedback and I hope that you will have an opportunity to stay with us. If you have any additional feedback, please feel free to reach out to me at the hotel. Sincerely, Amanda Guest Services... More

Saskatchewan
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2014

Stayed here a couple times in the past year. You're paying for the location and proximity to downtown. The rooms are getting tired. It took us 3 trips to the front desk to get in to a room. The key cards wouldn't work in the door. FInally the manager moved us to a room they could get in to. One... More

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Beels339, Thank you for your review in regards to your recent stay with us at the Holiday Inn Missoula Downtown. We sincerely appreciate your feedback in regards to the rooms and I apologize that you had troubles accessing your original room. We are looking forward to freshening up the look of the hotel, including guest rooms. Your feedback is... More

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 20, 2014

This Holiday Inn is in a good location and close proximity to several good restaurants in Missoula. This night we stayed there were two large hockey teams that took up most of the hotel and despite the occupancy rate the place was very quiet. The rooms are in need of an upgrade ours smelled musty and despite having the window... More

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IHGCare, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Dear outdoor21, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that our location was suitable for your needs and found our rooms clean and staff friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim... More

Wenatchee, Washington
1 review
2 of 5 stars Reviewed January 9, 2014

While this property is constantly being described as "recently renovated" the fact is the building is what it is...old. The bones of this building cannot be improved and as such the paper thin walls make for a less than desirable stay. There is no restaurant and you take your chances walking in the bar given the cast of characters residing... More

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Mark M, Thank you for your recent review! I am sorry to hear that your stay was less than exceptional. We certainly appreciate your feedback and want to be sure we are setting the right expectations for our guests. We did a full renovation back in 2007, but you’re correct, that was a while ago. We value our guest’s... More

Orange Park, Florida, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2013

A very nice hotel in a great location. I left a book there and was afraid, based on another review, that I would not get it back...but all was well. The housekeeping staff had my book and made arrangements to mail it back to VA. I love the decor of the lobby and the rooms were modern. The front desk... More

Was this review helpful? Yes
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Lee Ann R, Thank you for your recent review! I am so glad to hear that you had a pleasant stay and had great interactions with our staff. We look forward to seeing you in the future! Sincerely, Amanda Burnett Guest Services Manager More

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Additional Information about Holiday Inn Missoula Downtown

Also Known As:
Holiday Inn Missoula Downtown At The Park Hotel
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Holiday Inn Missoula
Missoula Holiday Inn
Address: 200 South Pattee Street, Missoula, MT 59802
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Missoula
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Missoula Downtown 3*
Official Description (provided by the hotel):
The Holiday Inn Missoula Downtown is located in the heart of Missoula, Montana, nestled against the scenic Clark Fork River. We offer superior hotel rooms & suites for guests, whether you are in Missoula on business, a family vacation or for a special occasion. Enjoy an extensive list of fabulous hotel services, from our indoor pool, hot tub and sauna, to a cutting-edge fitness center and full-service business center. Brooks & Browns Bar & Grill, our on-site restaurant and lounge, is a destination hot-spot for guests and locals alike.Are you planning a wedding, special event or business meeting in Missoula? Take advantage of our spacious meeting and event facilities and our expert services, including professional catering. For wedding parties, the Holiday Inn Missoula Downtown offers an exquisite atmosphere adjacent to the scenic Bess Reed Park, along with superior accommodations...perfect for the bride and groom and their guests!At the Holiday Inn Missoula Downtown, you’ll be close enough to participate in the most popular outdoor activities and exciting local events, no matter the season! You can walk or bike alongside the Clark Fork River, just a stone's throw from our back doors, or travel just a few minutes to the Blackfoot or Bitterroot Rivers for world-class fishing. Enjoy outstanding Montana hospitality, a perfect location and exceptionally comfortable accommodations at the Holiday Inn Missoula Downtown! ... more   less 
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