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Holiday Inn Missoula Downtown

3.0 of 5 200 South Pattee Street, Missoula, MT 59802
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Holiday Inn Missoula Downtown
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Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
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317 reviews from our community

Traveler rating
    101
    119
    56
    22
    19
See reviews for
77
77
21
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Omaha, Nebraska
1 review
1 of 5 stars Reviewed 1 week ago

You want to use our hot tub? OK bring a blowtorch because we always forget to warm it even thouh it's supposed to be operational from 5am to 11pm! Want a quiet sleep? Forgettaboutit! We're so cheap we never thought about sound proofing the room walls! Ever consider the environment and resources? Unlilely all of our toilets master the 5... More 

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Missoula, MT
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had our company Christmas party at the Holiday Inn this year. We have had it here other years but I was especially impressed this year. They had a roast beef dinner that was so delicious! All of the sides that went with it were outstanding! There was a young man named Michael who was very friendly and made sure... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear RenieT3, Thank you for your great review of the Holiday Inn Missoula Downtown! I am very pleased to hear that you enjoyed our facility! We love to host local events, especially festive Christmas Parties! Michael and Jaz are gems in our wonderful staff collection. Please come see us again soon and we hope to host your next party next... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2014

This hotel is in a nice location with an easy walk to the town or an east access to the running track along the river. It is clean and has a reasonably priced bar. The pool is a bit small but good for children.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Alen S, Thank you for providing feedback in regards of your recent stay at the Holiday Inn Downtown Missoula! I am pleased to hear that you enjoyed our centralized location as well as the parks & rec opportunities just minutes from the hotel. We look forward to seeing you again the next time you’re in Missoula! Sincerely, Amanda B.... More 

Lafayette, Indiana, United States
2 reviews
5 of 5 stars Reviewed November 22, 2014

Booked my stay through Expedia and it was seamless. Hotel staff was friendly and helpful from the word go and went out of their way to assist. Denelle (sp) went above and beyond to ensure our stay was satisfactory. We happened to be there on a Thursday when the restaurant was very busy and seating was limited, but our server... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Regina P, Thank you for your wonderful review of your experience at the Holiday Inn Missoula Downtown! It is always delightful to hear that guests enjoy our staff and the service provided as we all take a lot of pride in the experience delivered to our guests! I personally really appreciate your feedback and will pass it along to... More 

Edmonton, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed here for my university homecoming. The staff is very professional and friendly. They have a shuttle you can use as a free taxi. We used it twice. Nice rooms and bright lobby. One of the best parts is it is right downtown close to all the restaurants, pubs and university. Great rates too. It's a winner.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear TedBauer1, Thank you for your great review of your stay at the Holiday Inn Missoula Downtown! I am glad to hear that you enjoyed our complimentary shuttle service and our centralized location. I look forward to seeing you again when you’re in Missoula! Sincerely, Amanda B. Guest Services Manager More 

Coeur d'Alene, Idaho
1 review
1 of 5 stars Reviewed November 10, 2014

Was with a group of friends looking for a place to stay. My friend found this hotel through Kayak and booked it while we were sitting in a restaurant before we checked in. We decided not to do that and just get the room when we showed up. We both check in at the same time and i was told... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Justin E, Thank you for taking the time to write a review! I sincerely apologize that your experience was less than exceptional. It is very important to us that we have all of the correct information on our reservations prior to our guests checking in. The guest registration is a big help in this process as it give us... More 

Seattle, Washington
Top Contributor
51 reviews 51 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 3, 2014

I was impressed with this Holiday Inn. It is a pretty large hotel with an atrium, and it is kept clean and seemed well maintained. There are some signed that it is an older layout, such as small bathrooms with older fixtures, but for the most part it is very nice. There is a restaurant located on the bottom floor... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Dadsthoughts, Thank you for taking the time to write a review in regards to your recent experience with us at the Holiday Inn Missoula Downtown! I am very happy to hear that you enjoyed our amenities and the content of our in room entertainment. We look forward to your next visit with your family! Thanks, Amanda More 

1 review
2 of 5 stars Reviewed November 2, 2014

I have to agree with a previous review that this hotel has gone downhill. The customer service from my recent visit this last weekend was horrible. The young blond lady at the front desk was rude and unhelpful. The hotel has nice interior but is over priced and charging $10 for sub par breakfast should be a crime! The rooms... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Cody K, Thank you for taking the time to write a review. I sincerely apologize that your experience with us was less than exceptional. Guest feedback is very important to us as it allows us to ensure that we are meeting our guests' needs and the opportunity to adjust as needed. If you are willing, please contact me by... More 

Castle Rock, Colorado
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
3 of 5 stars Reviewed October 30, 2014

I really like the location of the hotel but I don't think it's worth the price. The room was decent. Bed was comfortable. The tub was filthy. Excellent workout facility. I decided to try out the hot tub and it wasn't even hot. The bar/restaurant in the hotel is pretty decent.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Chaser2626, Thank you for providing feedback in regards to your recent stay with us! I sincerely apologize that your experience was less than exceptional. We take guest feedback seriously as it allows us the opportunity to ensure that we are meeting our guests' expectations. I have provided your feedback to the appropriate people. If there is any additional feedback... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2014 via mobile

The room smelled stale and musty. The carpet was dirty and there was hair in the bathroom sink. I pulled back the covers of the bed and there was black hair on the pillows and sheets. I slept on top of the sheets and I am grateful I brought my own bedding. I would have had a nice view of... More 

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Cyndaf21, Thank you for taking the time to write a review in regards to your recent stay with us! I sincerely apologize for the condition of your room. We always strive for our guests to have a comfortable stay in an immaculate room and it is distressing to hear of your experience. If you’re willing, please contact me by... More 

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Additional Information about Holiday Inn Missoula Downtown

Address: 200 South Pattee Street, Missoula, MT 59802
Phone Number:
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Missoula Downtown 3*
Number of rooms: 210
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Also Known As:
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Missoula Holiday Inn
Hotel Style:
#12 Business Hotel in Missoula

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