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Holiday Inn Missoula Downtown

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200 South Pattee Street, Missoula, MT 59802
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Holiday Inn Missoula Downtown
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393 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been consigned to eating out lately, all the time, so the toll is there on my stomach. But in looking for quality food, I sought out Holiday Inn after having stayed at Holiday Inn several times in the past here in Montana. The food is excellent, and so is the hotel. This has to be one of the... More 

Helpful?
Thank Glorylove
Annie D, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for the review! We are so lucky to have our wonderful restaurant, Brooks & Browns, right here on site. They offer such a delicious variety of menu options- there's definitely something available for everyone! We are so happy to hear that you enjoy staying with us. Thank you so much and we can't wait to welcome... More 

Redding, California
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The place looked as if they had put a fresh coat of paint and new carpet on what was otherwise a shoddily constructed building, which gave the look of a hotel that was desperately trying to be something that it's not. The food prepared by the catering staff was absolutely dreadful, the wifi didn't work, the toilet in my room... More 

Helpful?
Thank erickiltz
Annie D, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for the review. We always strive to offer exceptional experiences for our guests, so I sincerely apologize that you didn't thoroughly enjoy your stay with us. I would love to personally speak with you about your stay, and also offer assistance with unsubscribing you from the Rewards program. At your earliest convenience, please call me at... More 

Helena, Montana
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

I was in Missoula with my wife for eye surgery and stayed here because it was close to the surgery center. The room was ok but a bit cramped. The bathroom particularly was very small. The other shortcoming was the lack of sound insulation. Not only could we hear TV and normal conversation from the room next door but as... More 

Helpful?
Thank ScottLockwood
Annie D, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Thanks so much for taking the time to leave us a review. We always strive to offer exceptional accommodations, so I sincerely apologize that you weren't completely happy with your room. We do have multiple room types available, and we always try to to accommodate any special requests. I'm happy to hear that you enjoyed breakfast in our on site... More 

Missoula, Montana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 24, 2015

I stayed there a week while recuperating from knee surgery. The reservation was made a week in advance, and my assistant went so far as to make it in person, and viewed the room to be sure it was suitable for someone that required a walker. When we arrived to check in, we were sent to a room that was... More 

Helpful?
Thank Dennis S
Annie D, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for the review. We always strive to offer exceptional accommodations, so I sincerely apologize to hear that you had to switch rooms after checking in. Our goal is to provide a "home away from home" for our guests and to make them feel as comfortable as possible. We would love another opportunity to welcome you back... More 

Calgary, Alberta, Canada
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed December 15, 2015 via mobile

Location was good in the downtown area, quick access to various areas of town. Rooms are small, bathroom is small. Rooms could be cleaner. Unfortunately, had a room next to us smoking weed, drifted into our room from bathroom vent. Called front desk, said they would be right up. Waited over half an hour for someone to come up, finally... More 

Helpful?
Thank Staci B
Annie D, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Thanks so much for the review. We always strive to offer exceptional accommodations, so I sincerely apologize that you didn't thoroughly enjoy your stay with us. I really appreciate you taking the time to leave your feedback, and would love an opportunity to speak with you directly about your stay with us and see how I can make it right.... More 

Green Cove Springs, Florida
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

This is an older but very nice property. It is right in the historic down town area. If you stay on a weekend the parking lot tends to fill up, I think a lot of people use the hotel parking lot for downtown business patronage. My room faced the Atrium and there was an event that night, if you go... More 

Helpful?
Thank Enduroride
Annie D, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for taking the time to leave us a review! We are so happy to hear that you enjoyed your stay with us. We absolutely love being located right in the heart of the downtown district. It's so fun to be able to just walk to all of the great experiences that downtown Missoula has to offer.... More 

Great Falls, Montana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 22, 2015

I stayed for a convention meeting and foolishly put some of my clothes in drawer in the room, I say foolishly because yes we then usually forget them there...I discovered my loss a few days after I checked out and called the hotel, Bobbi in housekeeping had my clothes and was very nice and put it in the mail to... More 

Helpful?
Thank Hotelstayer50
Annie D, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us. We are so lucky to have Bob-Be on our team! I'll be sure to relay your compliments to her! We can't wait to welcome you back to Missoula - thanks again! We appreciate you! More 

Spokane, Washington
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed November 16, 2015

It is the location that makes this hotel. On the river, next to the river trail. For us, it is right between downtown bars and the university for football games. No driving!! Hotel rooms basic but ok. Pool and hot tub, nice little bar. Restaurant not bad, but understaffed for morning after football games so really slow service. No newspaper... More 

Helpful?
Thank k2kelley
Annie D, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Thanks so much for the review! We love being centrally located right in the heart of downtown. It's so fun to be able to walk over to the stadium for home games- GO GRIZ! We would love to welcome you back the next time you're in Missoula! Thanks again! We appreciate you! More 

Bozeman, Montana
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

We always stay here when we visit our son. Definitely the most convenient location near UM - just a short walk over the bridge. Also close to downtown. Typically we just park and walk everywhere! The staff is incredibly friendly and helpful - great Missoula hospitality. The rooms are clean and spacious - nothing particularly fancy, but modern and comfortable.... More 

Helpful?
Thank Denise M
Annie D, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Thank you so much for the review! We feel very lucky that you choose us for your accommodation needs in Missoula. We love being located right in the heart of downtown and within walking distance to the University of Montana! We can't wait to welcome you back the next time you're here for a visit! Thanks again and GO GRIZ! More 

Philadelphia, Pennsylvania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 1, 2015

My son was married on September 12 2015 and we stayed here . The hotel was very nice, clean and the staff were helpful. The only thing I missed was free continental breakfast in the morning . We had a farewell brunch for all wedding guests in the courtyard and everything was just perfect Thank you

Helpful?
Thank J0e1005
Annie D, Guest Relations Manager at Holiday Inn Missoula Downtown, responded to this review

Thanks so much for the review! On behalf of all us here at the Holiday Inn we would like to say congratulations to you and your son on his wedding! We are so happy to hear that you enjoyed your stay with us. Our restaurant located right here in the hotel offers a fabulous breakfast- and feel free to ask... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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