We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Missoula Downtown

3.0 of 5 200 South Pattee Street, Missoula, MT 59802
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Missoula Downtown
Professional photos View all
Browse nearby
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
Write a Review

314 reviews from our community

Traveler rating
    101
    117
    56
    22
    18
See reviews for
77
77
21
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (60)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (37)
All months
Lafayette, Indiana, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Booked my stay through Expedia and it was seamless. Hotel staff was friendly and helpful from the word go and went out of their way to assist. Denelle (sp) went above and beyond to ensure our stay was satisfactory. We happened to be there on a Thursday when the restaurant was very busy and seating was limited, but our server... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Regina P, Thank you for your wonderful review of your experience at the Holiday Inn Missoula Downtown! It is always delightful to hear that guests enjoy our staff and the service provided as we all take a lot of pride in the experience delivered to our guests! I personally really appreciate your feedback and will pass it along to... More 

Edmonton, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for my university homecoming. The staff is very professional and friendly. They have a shuttle you can use as a free taxi. We used it twice. Nice rooms and bright lobby. One of the best parts is it is right downtown close to all the restaurants, pubs and university. Great rates too. It's a winner.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear TedBauer1, Thank you for your great review of your stay at the Holiday Inn Missoula Downtown! I am glad to hear that you enjoyed our complimentary shuttle service and our centralized location. I look forward to seeing you again when you’re in Missoula! Sincerely, Amanda B. Guest Services Manager More 

Coeur d'Alene, Idaho
1 review
1 of 5 stars Reviewed November 10, 2014

Was with a group of friends looking for a place to stay. My friend found this hotel through Kayak and booked it while we were sitting in a restaurant before we checked in. We decided not to do that and just get the room when we showed up. We both check in at the same time and i was told... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Justin E, Thank you for taking the time to write a review! I sincerely apologize that your experience was less than exceptional. It is very important to us that we have all of the correct information on our reservations prior to our guests checking in. The guest registration is a big help in this process as it give us... More 

Seattle, Washington
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 3, 2014

I was impressed with this Holiday Inn. It is a pretty large hotel with an atrium, and it is kept clean and seemed well maintained. There are some signed that it is an older layout, such as small bathrooms with older fixtures, but for the most part it is very nice. There is a restaurant located on the bottom floor... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Dadsthoughts, Thank you for taking the time to write a review in regards to your recent experience with us at the Holiday Inn Missoula Downtown! I am very happy to hear that you enjoyed our amenities and the content of our in room entertainment. We look forward to your next visit with your family! Thanks, Amanda More 

1 review
2 of 5 stars Reviewed November 2, 2014

I have to agree with a previous review that this hotel has gone downhill. The customer service from my recent visit this last weekend was horrible. The young blond lady at the front desk was rude and unhelpful. The hotel has nice interior but is over priced and charging $10 for sub par breakfast should be a crime! The rooms... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Cody K, Thank you for taking the time to write a review. I sincerely apologize that your experience with us was less than exceptional. Guest feedback is very important to us as it allows us to ensure that we are meeting our guests' needs and the opportunity to adjust as needed. If you are willing, please contact me by... More 

Castle Rock, Colorado
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 of 5 stars Reviewed October 30, 2014

I really like the location of the hotel but I don't think it's worth the price. The room was decent. Bed was comfortable. The tub was filthy. Excellent workout facility. I decided to try out the hot tub and it wasn't even hot. The bar/restaurant in the hotel is pretty decent.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Chaser2626, Thank you for providing feedback in regards to your recent stay with us! I sincerely apologize that your experience was less than exceptional. We take guest feedback seriously as it allows us the opportunity to ensure that we are meeting our guests' expectations. I have provided your feedback to the appropriate people. If there is any additional feedback... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2014 via mobile

The room smelled stale and musty. The carpet was dirty and there was hair in the bathroom sink. I pulled back the covers of the bed and there was black hair on the pillows and sheets. I slept on top of the sheets and I am grateful I brought my own bedding. I would have had a nice view of... More 

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Cyndaf21, Thank you for taking the time to write a review in regards to your recent stay with us! I sincerely apologize for the condition of your room. We always strive for our guests to have a comfortable stay in an immaculate room and it is distressing to hear of your experience. If you’re willing, please contact me by... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2014

I've stayed at this hotel many times in the past 10 years, but hadn't stayed there for about a year. In the past I have always been extremely satisfied with the customer service and quality of accomodations offered at this location. The staff was very friendly and made you feel welcome. This past weekend, however, I was disappointed almost across... More 

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Colleeno684, Thank you for your review! I sincerely apologize that your stay with us was less than exceptional. If you are willing, please contact me by calling 406.721.8550 and asking for Amanda. I would love the opportunity to show you that our guests' comfort and experience still comes first. I look forward to hearing from you soon! Sincerely, Amanda... More 

Siem Reap
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

I had a great time staying in Holiday Inn. All staffs are so friendly and helpful. It is in the center of Missoula and it is easy to get to wherever you want to by walking, close to nice restaurants and shopping center. They are also providing free shuttle van to shopping centers or any far restaurants you wish to... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Angkorwalkers, Thank you for your wonderful 5-star review of your stay at the Holiday Inn Missoula Downtown! I am glad to hear our centralized location near the Clark Fork River made your stay convenient. I hope we get to see you in the future! Sincerely, Amanda B. Guest Services Manager More 

1 review
4 of 5 stars Reviewed October 6, 2014

Spent 21 nights in the USA in a different hotel every night. Some were excellent, some a bit down at heel but most perfectly acceptable. This hotel was slightly dated but I could not fault the staff especially the waitress who served us in the restaurant. Her name was Tatiana and they don't come much nicer, so friendly and helpful... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Linda B, Thank you for your wonderful review! We take pride in the service that our team offers, especially Tatiana. I will be sure to pass along your kind words. I hope that you had safe travels and that you stay with us again should you be in Missoula again! Sincerely, Amanda B. Guest Services Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Missoula Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Missoula Downtown

Address: 200 South Pattee Street, Missoula, MT 59802
Phone Number:
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Missoula Downtown 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Cheap Tickets, Priceline, Despegar.com, TripOnline SA, Hotels.com, Agoda, Travelocity, BookIt.com, Odigeo and Tingo so you can book your Holiday Inn Missoula Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Missoula Holiday Inn
Hotel Style:
#9 Business Hotel in Missoula

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (4)
Viewed
Dining (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay