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Holiday Inn Missoula Downtown

3.0 of 5 200 South Pattee Street, Missoula, MT 59802
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Holiday Inn Missoula Downtown
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Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
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323 reviews from our community

Traveler rating
    102
    121
    57
    23
    20
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78
78
21
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Billings, Montana
1 review
2 of 5 stars Reviewed yesterday NEW

We got to the hotel at 6 p.m. and our room wasn't ready. It was over an hour and a half before they eventually got it ready. This was for a reservation that I had made several weeks in advance and it had a non-cancellation policy, so I had to pay for the room even if the event I was... More 

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Memphis, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I don't understand why anyone would want to sleep on a hard mattress. When my hip bones get sore, I toss and turn all night! Get pillow-topped mattresses, Holiday Inn people; pillow-topped. I would have given this surprisingly good Holiday Inn (we've had some clunkers; this is not a brand I trust) 5 stars if the bed had been more... More 

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Denver, Colorado
Top Contributor
107 reviews 107 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Gotta hand it to the front desk staff...everyone is super friendly, eager to please and very polite, however, the hotel is a bit dated. For example... 1. the king mattress was too soft and the frame squeaked. 2. Sink faucets squeaked 3. bathroom door creaked 4. bathroom was very small and cramped 5. room door let in too much light... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Jen G, Thank you for taking the time to provide thorough feedback! I apologize that the in room experience was less than exceptional. Rest assured that I have passed this feedback to our team to make the necessary corrections. I am pleased however to hear that you enjoyed our staff as well as Brooks and Browns and our centralized... More 

O'Fallon, Missouri
1 review
5 of 5 stars Reviewed 3 weeks ago

I work for an airline and we had a layover at this hotel. Missoula is wonderful on its own, but this hotel and their restaurant, Brooks & Brown, was amazing! My crew and I had the choice of heading out to one of the many quaint restaurants within walking distance of the hotel, but because is was rainy out, we... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear LiveToFly2015, Thank you for your great review of Brooks and Browns! I have already passed your kind words on to our team and we are very pleased that you enjoyed your experience. Adam is one of our many gems and I am pleased that he had the opportunity to interact with you. We definitely look forward to providing you... More 

Helena, Montana
1 review
4 of 5 stars Reviewed 3 weeks ago

Attended for a business meeting. I have multiple food allergies and they were fantastic. Had a plate for me each time and it was good food and did not make me sick. I was very impressed. I also forgot my water bottle in my room and they mailed it back to me promptly and for no charge. Thank you Bob-Be.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear DMcL406, Thank you for your review! I am pleased that the foods provided exceed your expectation. I will be sure to make our Food and Beverage teams aware of your comments. Bob-Be is our lost and found champion and she takes pride in reunited our guests with their items. She will be pleased to hear your received your item... More 

spokane, washington
Top Contributor
54 reviews 54 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The internet only functions periodically. The Restaurant and bar r so slow you almost forget what you ordered. Many rooms on rhe 2nd floor are noisey esp close to the elevator or ice machine. Pleasent staff but always under the pressure of not being able to deliver. Promise but no fulfillment.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Puttvin, Thank you for taking time to provide feedback in regards to your recent experience. I sincerely apologize that your stay was less than exceptional! It is very important to us that our guests enjoy their stay and our amenities and I apologize that this wasn't the case. We very much appreciate your feedback so that we can ensure... More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

You want to use our hot tub? OK bring a blowtorch because we always forget to warm it even thouh it's supposed to be operational from 5am to 11pm! Want a quiet sleep? Forgettaboutit! We're so cheap we never thought about sound proofing the room walls! Ever consider the environment and resources? Unlilely all of our toilets master the 5... More 

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Dri2015, Thank you for providing feedback in regards to your recent stay with us. I sincerely apologize that your stay was not satisfactory. It is our goal that all of our guests enjoy their time with us and I am disappointed that this wasn't the case for your stay. Guest feedback is extremely important to us as it helps... More 

Missoula, MT
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 31, 2014

We had our company Christmas party at the Holiday Inn this year. We have had it here other years but I was especially impressed this year. They had a roast beef dinner that was so delicious! All of the sides that went with it were outstanding! There was a young man named Michael who was very friendly and made sure... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear RenieT3, Thank you for your great review of the Holiday Inn Missoula Downtown! I am very pleased to hear that you enjoyed our facility! We love to host local events, especially festive Christmas Parties! Michael and Jaz are gems in our wonderful staff collection. Please come see us again soon and we hope to host your next party next... More 

Melbourne, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 23, 2014

This hotel is in a nice location with an easy walk to the town or an east access to the running track along the river. It is clean and has a reasonably priced bar. The pool is a bit small but good for children.

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Alen S, Thank you for providing feedback in regards of your recent stay at the Holiday Inn Downtown Missoula! I am pleased to hear that you enjoyed our centralized location as well as the parks & rec opportunities just minutes from the hotel. We look forward to seeing you again the next time you’re in Missoula! Sincerely, Amanda B.... More 

Lafayette, Indiana, United States
2 reviews
5 of 5 stars Reviewed November 22, 2014

Booked my stay through Expedia and it was seamless. Hotel staff was friendly and helpful from the word go and went out of their way to assist. Denelle (sp) went above and beyond to ensure our stay was satisfactory. We happened to be there on a Thursday when the restaurant was very busy and seating was limited, but our server... More 

Was this review helpful? Yes
Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Regina P, Thank you for your wonderful review of your experience at the Holiday Inn Missoula Downtown! It is always delightful to hear that guests enjoy our staff and the service provided as we all take a lot of pride in the experience delivered to our guests! I personally really appreciate your feedback and will pass it along to... More 

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Additional Information about Holiday Inn Missoula Downtown

Address: 200 South Pattee Street, Missoula, MT 59802
Phone Number:
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Missoula Downtown 3*
Number of rooms: 210
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Also Known As:
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Missoula Holiday Inn
Hotel Style:
#14 Business Hotel in Missoula

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