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Holiday Inn Missoula Downtown

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200 South Pattee Street, Missoula, MT 59802
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Holiday Inn Missoula Downtown
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Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
Holiday Inn Missoula Downtown
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340 reviews from our community

Traveler rating
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    123
    61
    24
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Billings, Montana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

When pulling up to the establishment it was quite impressive. The outside of the building and the lobby was well kept and aesthetically appealing. From there on out our experience left something to be desired. We experience a long wait and seen two guest cancel their reservations on the spot. Check-in is at 4pm and it was 3:55pm when we... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This hotel just plain sucks. First we had to wait an hour to check in because they were booked solid the night before, and under staffed today. As a customer, I don't care what the problem is. I travelled for two days with a five year old, and had to call the corporate IHG office and and they called the... More 

Was this review helpful? Yes 1
Alameda, California
Contributor
13 reviews 13 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Where to start? We came to celebrate our son's graduation. We booked 4 rooms. The nice woman at the front desk told us she was giving us a block of rooms so we could be together. When we came to check in, it was noon, the rooms weren't ready, and that was fine. Buy when we came back at 4pm... More 

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Surprise, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel for two nights. I was picked up by Bryant in the Holiday Inn Shuttle from the airport. Bryant was personable, professional and overall a pleasure to deal with. It turned out that he happened to check me into my room. The room allowed a beautfiul view of the river. Went to the restaurant and was... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Corinne M, Thank you for writing a review in regards to your recent stay at the Holiday Inn Missoula Downtown! I am very happy to hear that you had such a fantastic experience with two of our wonderful employees! I will certainly make sure that they are aware of the impact that they made on your stay. I hope... More 

Billings, Montana
Top Contributor
63 reviews 63 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

You just can't beat the location of the Downtown Holiday Inn in Missoula. It is within walking distance of everything downtown as well as the University of Montana. This is a good hotel with a great location.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Doug J, Thank you for reviewing your stay at the Holiday Inn Missoula Downtown! I am pleased to hear that you thoroughly enjoyed our centralized location and you’re right, it is hard to beat! There are so many great restaurants and shops in the area along with the Clark Fork River right behind the hotel and the University of... More 

Lacombe, Canada
Top Contributor
115 reviews 115 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was very convenient for the centre of town and the restaurant we planned to visit. Our king sized room was spacious and comfortable, with a sofa where we could both sit, as well as a desk and chair. It was quiet and the HVAC unit was also quiet and maintained the perfect temperature in our room. Service was... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Bernie P, Thank you for taking the time to leave such a great review of the Holiday Inn Missoula Downtown! I am pleased to hear that you enjoyed your time with us and appreciate your candid feedback. There are many great places to visit in Downtown Missoula and we look forward to your next stay! Sincerely, Amanda B. Guest... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Dave Luis, the manager, runs an excellent place. Very clean place and the staff is very friendly and helping. We were from Atlanta and had many questions about the town and university. All were answered promptly and intelligently.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Paul B, Thank you for taking the time to review your experience at the Holiday Inn Missoula Downtown and Brooks & Browns! We sincerely appreciate your compliments and will be sure to share them with our teams. I hope that during your next visit you are able to continue your downtown experience by attending one of the many events... More 

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location if you want to be near downtown Missoula. The room was clean, and a reasonable value. If possible, book an exterior room as the music from the lobby was a touch annoying. They were setting up some type of conference as we left which made traffic a bit of a pain. Not extravagant not expensive it's a Holiday... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Jim W, Thank you for reviewing your recent stay! We greatly appreciate your feedback and I hope your next stay in downtown Missoula completely meets your expectations! Best, Amanda B. Guest Services Manager More 

Fairbanks, Alaska
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Holiday Inn Downtown Missoula again served our family well! We appreciate their consideration re: room assignment based on our family's needs. It's always a pleasure to stay with this hotel where we can walk downtown easily and park free.

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear Annie, Thank you for such wonderful feedback in regards to your stay at the Holiday Inn Missoula Downtown! It's always pleasure to see our returning guests and I am pleased to hear that this stay was just as successful as past ones. We look forward to seeing you again soon! Sincerely, Amanda B. Guest Services Manager More 

Whitefish, Montana
Top Contributor
50 reviews 50 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Downtown Missoula is one of our favorite places to visit. There are a lot of things to do within walking distance and it has so much personality! We were disappointed in the accommodations at the Holiday Inn, however. We attended a conference for which food was provided buffet-style. For both meals, there were people waiting in line for the food... More 

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Amanda B, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review

Dear GlobalDaytripper, Thank you for reviewing your recent stay with us. I sincerely apologize that your stay was less than exceptional! We do appreciate your feedback as it allows us the opportunity to be better. Please know that this feedback has been shared with our leadership team and will be followed up on appropriately. Any additional details you can provide... More 

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