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Broadway Inn Conference Center

1609 West Broadway, Missoula, MT 59808 (Formerly Inn on Broadway)
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Broadway Inn Conference Center
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Ranked #21 of 40 Hotels in Missoula
A recent review
4 of 5 stars reviewed yesterday
Ann C Colorado Springs, Colorado
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs, Colorado
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff was great and very helpful. We stayed 6 days, so while the breakfast room was very nice, clean and plentiful, it got a little bland after awhile. The outside patio/pool area was one of our favorites for reading, relaxing and enjoying sports in the patio bar area. The rooms themselves were clean and appreciated having coin laundry available.... More 

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Calgary, Canada
Level Contributor
197 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Prior to booking with the hotel, as a firm believer and contributor to trip advisor, I did my research and was quite happy with the reviews the hotel received. We traveled from Spokane to stay at the hotel on our way home. Our check in went very well by Deanna, she is an awesome employee and should be commended for... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Found this room on a spur of the moment trip to Missoula. The room was clean and comfortable. The front staff was very friendly and welcoming. The best part of the visit was how quiet the rooms were. We were on the first floor and could not hear anyone on either side or above us during the night. There was... More 

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Lindstrom, Minnesota
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent a night here last week to pick up a car. The price was reasonable. I only had one issue with this hotel. They advertise free hotel shuttle which was one of the main reasons I chose this hotel but when I called for a pick up I was told that there was only one person at the desk... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is in major need of a cleaning. It I hadn't booked through a 3rd party and it wasn't 11pm at night, we would not have stayed there. The hallway floors were stained. The chairs in the room had stains. One of the pillowcases was dirty along with a washcloth. I also found garbage under the mattress when I... More 

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5 of 5 stars Reviewed 1 week ago

After driving through the night...Kimberly Whitaker helped us out by getting us an early checkin with a great room for us and our puppy. The entire staff was friendly and more than helpful. We will definitely stay there again! Thank you!!!!

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BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for commenting on your recent stay with us. All of the staff are very welcoming and hospitable and we love having "company." Kim is especially helpful and a great representative of our hotel and the community. All of us love our puppy friends as well and we have special treats just for them. Thanks for choosing The Broadway... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and well maintained. The hallways however could use a good scrubbing. The breakfast room had a slight musty or moldy smell. Had to ask the front desk how to get the tube to convert to a shower. Hint there isa ring at the bottom of the spout.

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BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for your comments on your recent stay. My housekeepers and maintenance work very hard to maintain the cleanliness and condition of the guest rooms and the hotel and it is quite a job. They appreciated your comments. I am sorry you felt our halls and breakfast area needed some help, but felt that it is probably the carpets... More 

Tacoma, Washington
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Broadway Inn and Conference Center for just one night at the tail-end of our Montana vacation. The check-in process was smooth though the room wasn't ready until 1.5 hours after the listed check-in time. Not a problem. The cabana/pool area was delightful and the room where they served breakfast was comfortable as well. We strolled the grounds... More 

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BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

We appreciate your taking the time to let us know about your stay at The Broadway. The staff do a wonderful job of cleaning and while an older property they take great pride in their work. I am glad that you got a chance to utilize the courtyard area, it is so beautiful and a wonderful place to sit in... More 

Viera, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

The Broadway Inn Far Exceeded my Expectations, from the Manager Julie to the Housekeeping Staff to Everyone in between they all made us feel Welcome! The room was Really C L E A N (Carpets, Furniture, Bedding, Bathroom) Towels were Bright White. The hotel common areas were also very clean. WiFi and Free Breakfast were good. Everything in the room... More 

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BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to let us know about your recent stay. I was very happy to hear you had a great stay. We did recently replace windows as well as air units, some of the microwaves and fridges and room linens, so happy to hear you noticed. I have a great staff who care about customer service... More 

Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is old and needs updating! Room is fair and hallway carpet appears they have not been cleaned for years. Our air conditioner DID NOT work. In the middle of the night, we had the thermostat turned down to 60 and we were miserable. Can you spell S-W-E-A-T. Upon check out, we expressed our displeasure to the front desk attendant... More 

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BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I was sorry that your stay was not up to your standards, but do thank you for taking the time to let us know about it. Yes, this is an older property but we are continuously doing upgrades to it. We have just recently added flat screens, new linens, heating and air conditioning as well as redoing the pool and... More 

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