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All 40 Missoula hotels

Broadway Inn Conference Center

2.5 of 5 Hotel   |   1609 West Broadway, Missoula, MT 59808 (Formerly Inn on Broadway)
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Broadway Inn Conference Center
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Ranked #22 of 40 Hotels in Missoula
A recent review
5 of 5 stars reviewed yesterday
Kari A
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We were on our way home from OR to Bozeman after Thanksgiving and got a flat tire outside of Missoula. All the tire stores were closed so we were forced to stay overnight. We chose The Broadway because it was the closest to the tire store. We were so pleasantly surprised by the clean, spacious accommodations and friendly, helpful service... More 

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Apache Junction, Arizona
2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel last night for the first time, and it will be the last. When we checked in there was no hot water, none through the evening, or the following morning. Apparently a new boiler had been installed but didn't work - would have been great if the desk clerk had warned us ahead of time that... More 

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Swan Lake, Montana, United States
1 review
2 of 5 stars Reviewed October 24, 2014

It had been five years since I stayed at the Broadway Inn. It had declined tremendously. The first thing I noted was all the trash including cigarette butts in the parking lot. Then, while taking my luggage down the hallway, I noticed the deeply soiled hall carpet. When I went to turn on the TV for news, it did not... More 

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I am very sorry to hear that you will not be staying with us in the future, however I am glad that our staff did take care of your problem with your room. With the Charter television upgrade we have had a few issues with tv's but are getting them worked out. The carpet is the next major area we... More 

1 review
4 of 5 stars Reviewed October 19, 2014 via mobile

we recently stayed at this hotel for four nights. It was a quick $8-9 cab ride to everywhere we wanted to go to in Missoula. The hotel was incredibly clean and the staff was super helpful. Joshua was at the front desk most of the time we were passing through and he was especially helpful with getting everything we needed.... More 

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for your recent review of our property. We do have a nice central location for the downtown area as well as the shopping mall on Brooks or the shopping area out on Reserve. This makes for easy access via a taxi or while driving. Our housekeepers are very conscientious and take pride in their work and it shows... More 

Top Contributor
60 reviews 60 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 16, 2014

Awesome experience at this hotel during our travels, from checking in (with Joshua, who upgraded us and was overall an very considerate staff member), helping us to change rooms when our TV didn't work, to accommodating us with our puppy, and the great breakfast the next morning. We didn't have time to use all the amenities but we will be... More 

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for the awesome comments about your stay. We do listen to all of the reviews and work very hard to improve and make every guests stay an exceptional one. It was nice to hear we hit the mark with you. We have had some recent issues with all of the charter tv upgrades but have been working through... More 

Priest River, Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

I had a friend call me in distress just last evening. She had run out of funds, (glitch with new credit card not being active etc).. I called to ask if they ( a very nice young man I believe his name is Justin), might take my credit card via phone, to help my friend spend the night. They could... More 

Was this review helpful? Yes 1
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to write and tell me about our staff. I love to hear those kind of positive things and love to be able to tell the staff that they were appreciated. We have a wonderful staff and they all really do care about the guests and try to put themselves in the guests shoes. They... More 

Pinellas Park, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 30, 2014

The staff was very friendly and helpful. The room was fine for the price. Get to breakfast early, when they run out of eggs and sausage that is all there will be that day. Internet service on computer in lobby was consistently down. The carpets in the hallways and on the stairs are so dirty - they are past being... More 

Was this review helpful? Yes 2
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to let us know about your stay. We are very fortunate to have a great staff and that is one of our biggest assets, the staff truly care about the guest. We do try to keep a reasonable price and monitor it regularly based on what is going on in town as well as... More 

Inverness, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 26, 2014 via mobile

Great location just across from the bus station and excellent free airport shuttle service. We arrived early hoping to leave our luggage until check in time but receptionist checked and immediately offered us a completed room - much appreciated! The room was large, comfortable and very clean. We had an enjoyable meal in the evening and a very good breakfast... More 

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

I am so happy to hear that you enjoyed your stay with us and that you took the time to let us know, we do appreciate hearing that. My staff are all very concerned with taking care of the guest and making sure they do all they can to exceed expectations so it was awesome to hear that they did... More 

München
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 25, 2014 via mobile

Good place for one night, nice rooms and good beds, breakfast included (was ok) , clean. Sportsbar inside. Can not say sth to the meals there, we eat outside. Free Wifi, nice and friendly desk people, Pool outdoor (looked ok and clean )

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to review your stay with us. It is great when our staff can hear that they are appreciated as they do take pride in being friendly and helpful to the guests. Our beds are very comfortable and that is a great plus when folks are travelling and away from their own homes. Our pool... More 

Lake Oswego, Oregon
Top Contributor
103 reviews 103 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed September 21, 2014

good location friendly desk help at check-in and next day as well Reasonable free breakfast of; eggs, sausage, cereals, juice, coffee, breads room was good sized and beds were good no tasty food around the place, you have to drive somewhere as only bar food there. $78 for two queen beds and two people/usualy 10% discount for AARP, AAA, etc.... More 

Was this review helpful? Yes
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review

Thank you for taking the time to write a review. It is always nice to hear the good comments as well as the bad. We have a great staff and they take pride in giving friendly customer service, so it is nice for them to hear when it is appreciated. We do have extra large rooms and get great comments... More 

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Additional Information about Broadway Inn Conference Center

Address: 1609 West Broadway, Missoula, MT 59808 (Formerly Inn on Broadway)
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Broadway Inn Conference Center 2.5*
Number of rooms: 79
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Also Known As:
Broadway Hotel Missoula

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