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Hilton Garden Inn Missoula

Certificate of Excellence
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3720 North Reserve Street, Missoula, MT 59808
Best prices for: 1 room 1 guest
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Hilton Garden Inn Missoula
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Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
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306 reviews from our community

Traveler rating
    168
    90
    24
    16
    8
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77
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
  • All months
    (306)
  • Mar-May only
    (87)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (45)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our entire experience from check in to check out was totally awesome. This is the very nicest hotel I have ever stayed in, and I have traveled extensively both professionally and personally. When I walked into the room all I could do was stand there and say "WOW". The front desk staff was so very friendly and welcoming. We have... More 

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Tacoma, United States
1 review
4 of 5 stars Reviewed 1 week ago

A party with a table of food was adjacent to the Jacuzzi making it not accessible for my family. Rooms were very well maintained and clean. Remember that the breakfast in the lobby has a charge, it is not free!

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Carol Thank you for your recent stay at HGI Missoula....We appreciate your business, and your constructive comments. I do apologize for the inconvenience in the spa area. We do not allow food in that area, and in the future have advised staff accordingly! That being said, I hope we have another opportunity to serve you in the future. Thank you More 

Aurora, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very pleasant on arrival. Clean and well kept lobby, room and entire hotel. Great value on breakfast. The restaurant/bar is actually quite nice and the atmosphere is what you would expect in Montana. Would stay here again for sure.

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East Coast
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here on other occasions and have had no problems. The hotel is nice, clean, and the staff is very friendly and helpful. However, my past stay here was a bit disappointing, as when packing up to leave in the morning, I discovered that the refrigerator in the room did not appear to be working. Normally, this wouldn't... More 

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

travelertas Thank you for taking the time and leaving constructive feedback on your stay at HGI Missoula. I apologize for the refridgerator challenge you had. We have had many issues with the older models and have found the newer styles without the freezer space to be more reliable. The challenge with this is, the lack of freezer space! That being... More 

St Louis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was friendly, helpful and very nice. They do a wonderful job making you feel welcome. I was attending a business meeting and we need assistance now and then. We did not have any problems with our stay.

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Conifer, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place, clean, welcoming. I stay here each time I am in Missoula and am never disappointed. The only not great aspect is that you overlook some industrial area, but otherwise, great place. Staff is very pleasant and seem genuine in their approach to help.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Deborah Thank you for taking the time to leave a positive comment on your experience at HGI Missoula! We appreciate your business, and look forward to serving you in the future. Thank you again! More 

Salt Lake City, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice clean hotel, very helpful staff. Nearly unused hot tub with a nice view of the mountain. I was on the side of the building facing traffic, and did not hear any noise. Breakfast is nicely done. There is a lower price option than the full breakfast (which is only $10.00 US).

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Walter K Thank you for your review, and your comments about your stay at HGI Missoula. We appreciate your business, and value your comments. I will share with the staff your sentiment about their helpfulness! Thank you again, and we look forward to serving you in the future. Todd Liphardt More 

Helena, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is super comfortable and clean, the Blue Canyon has the best burgers and finer foods available, but the customer service is what impressed me the most. I stayed with a high maintenance group, and the staff took care of our needs every step of the way.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Paige T Thank you for your business, and for taking the time to leave such a positive review for your experience. We strive for excellence, and it sounds like we exceeded your expectations! We look forward to serving you again in the future. Thank you again. Todd More 

Missoula, United States
1 review
2 of 5 stars Reviewed 5 weeks ago

Cooling was broken and was not fixed. We had to move the next day. Then the coffee maker was broken in the second room and the staff told us that even though we had purchase breakfast with our room that it would cost $9. When I asked for some credit on my bill they gave me $4.50 per day and... More 

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Ann G Thank you for taking the time to comment about your experience! We value your business, and strive for excellence in service and guest loyalty. I would like to discuss further, and in more detail, your stay. If you have the time and are willing. Please call Todd at 532.5301 I would love the opportunity to go above and... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed April 19, 2015

Great place to stay. I stayed there again later in the week as well. Free drink and extra rewards points for eating dinner at their restaurant. Great location near I90 with all of the other businesses on US 93.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Max Thank you for taking the time to leave positive feedback about our hotel! We appreciate your business, and look forward to serving you again in the future... Thank you again! More 

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