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Hilton Garden Inn Missoula

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3720 North Reserve Street, Missoula, MT 59808
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Hilton Garden Inn Missoula
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Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
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288 reviews from our community

Traveler rating
    155
    87
    23
    15
    8
See reviews for
73
80
25
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Hammond, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Hilton Garden Inn never lets me down. It was another great stay in another part of the country. I know just what to expect and it is always met. Staff is friendly, room is clean and quiet, and I have everything I need to make my stay the best it can be.

Review collected in partnership with Hilton Garden Inn

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Spokane, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was perfect, great location, extremely polite and professional staff, and all for a great price! The hotel is very clean and the staff are the best! Whitney greeted us on arrival, and was at the desk upon our departure. She was outstanding in all that she did to welcome us, as well as when we departed. Whitney is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Kathleen Thank you for your positive comments about your stay at HGI Missoula! I have already spoke to Whitney about the feedback. We strive for excellence with our service, and Team Members like Whitney are an asset to the property. Thank you again, and we look forward to serving you in the future. More 

Great Falls, Montana
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This stay was so bad, I'll try to keep as brief as possible, but it will not be brief. I arrived on 3/3/15 about 3:15pm. I greeted the "guest service" person at the desk and explained I had two separate reservations and tried to hand her the print out of both. She just asked me for my ID and Credit... More 

Was this review helpful? Yes 3
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

youvgotdave I have read through your response, and I wanted to personally apologize for the lackluster experience you had at HGI Missoula. We truly strive for excellence in our service, and care about creating a great experience for our guests. I have empathy for the challenges you had and would love to chat over the phone to learn more. We... More 

Missoula, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Check was easy - room was nice and clean. I was there for my work. We had a large event and I had to run around quite a lot. It was very nice to have a quiet spot to go to so that I could rest and get some work done. The room was spacious and I really liked the... More 

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Kevi Thank you for your positive feedback on your stay! We strive for excellence, and creating a great experience. It was a pleasure to work with you, and we appreciate your business. We look forward to working with you again! Todd More 

Butte, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

My stay was very good. Staff is very friendly and helpful. Price was great for the amenities. Only draw back was the breakfast. Price a little high and staff a little forgetful. Overall I would highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Edward C Thank you for taking the time, and leaving your positive comments about your stay at HGI Missoula...We will also use your constructive comments about your breakfast experience! Thank you again, and we look forward to serving you again in the future! More 

Sammamish, Washington
Top Contributor
60 reviews 60 reviews
57 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel and I enjoyed my stay greatly. I wanted to ensure that I recogonized Whitney who greatly helped my stay last week while I stay there. I didn't realize until late in the evening that my bed was horribly deformed. Even though I was already settled in my room and didn't feel like repacking at 10:30... More 

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Nate Thank you for taking the time for your review. We appreciate your business, and I will share the sentiment with our staff! Thank you again for your stay...We look forward to serving you again in the future. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Overall a pretty good experience. We had a business meeting that included a group breakfast each of two days. The first was not serviced well and the food was marginal. The second breakfast included an omelet bar that was excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Brian D Thank you for taking the time and responding about your stay! I am glad to hear you had a great breakfast experience on you second morning. I will use your constructive comments about your lackluster experience on your first morning and discuss with our Sales Team. Thank you for your business, and we look forward to serving you... More 

Florence, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I really like this hotel & feel very comfortable there. We have stayed a couple times before & the restaraunt next door is very good. I would have loved to have known our bed was adjustable! But now that I do, it'll be a better night sleep next time.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Erica W. Thank you for your positive feedback on your experience! We appreciate your business, and use comments like yours to motivate our staff members. We strive for excellence, and look forward to seeing you in the future. Sincerely, More 

Corvallis, Montana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hilton Garden Inn is the best hotel in Missoula. The service and rooms are great. The Blue Canyon Restaurant located next door is one of the best restaurants in Missoula. If you order room service the Blue Canyon folks are doing the cooking. Yummy! I will be staying here on my next trip to Missoula.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Smokeyb2014 Thank you for taking the time to write about your positive experience at HGI-Blue Canyon in Missoula...We appreciate your business and look forward to serving you on your next stay! Thank you again More 

Great Falls, United States
1 review
5 of 5 stars Reviewed February 13, 2015

Whitney at the front desk did the best job I've ever experienced regarding friendliness, customer service and hospitality professionalism. I've stayed in quite a few 5 star hotels and I'd put her up against any of them. She is definitely a keeper! Due to a very small glitch, Erik in maintenance came up to check out our TV. He was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
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