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Hilton Garden Inn Missoula

Certificate of Excellence
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3720 North Reserve Street, Missoula, MT 59808
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Hilton Garden Inn Missoula
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Hilton Garden Inn Missoula
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343 Reviews from our TripAdvisor Community

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Traveler rating
    187
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Helena, MT, United States
5 of 5 stars Reviewed 2 days ago NEW

Excellent sales and catering staff. Excellent facility for 250 participants! Staff listened to my group's needs and were very prepared for our 3 day event. Zero technology problems. Strong internet signals.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

seattle
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean and comfortable as expected from a Hilton Garden Inn. Staff was excellent and very friendly. Welcoming water and treats in the entry were a sight for sore eyes in the hot Montana weather. Best location in Missoula for a quick on and off I-90. Lots of food alternatives near by.

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Franklin, IN, United States
5 of 5 stars Reviewed 2 days ago NEW

Stayed two nights one on our way to Glacier and the other on our return. Everything was excellent at this hotel particularly the breakfast the best we have had at this brand. Used the shuttle service to and from the airport they were very prompt and cautious. All the staff were just great.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Kirkland, Washington
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

If you book with Expedia they will treat you like crap I paid over 200.00 per night and could not get the maid to tidy the room she handed me fresh towels but would not come in the room to take the used one or empty the trash. I left a tip commemorate to the lack of service. They wanted... More 

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Tanya V, Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Duluth, GA, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel is very nice as one would expect but the customer service I always get here is exemplary. I would stay nowhere else when in Missoula if possible. Noteworthy are the front desk staff and the breakfast folks. They are everything.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Spokane, Washington
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel extensively and always look forward to my stay at this hotel. The staff goes above and beyond. The rooms are clean and very well appointed. The staff provides local insights only a local could regarding directions, how to avoid traffic snags, things to do. They seem to enjoy what they do and it shows in their quality of... More 

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Kalispell, Montana
Level Contributor
156 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 1 week ago

I used Hotwire to book a room in Missoula and this hotel was provided. The location was perfect because I was flying out the following day, and this property is just minutes away from the airport. Even though the hotel was hosting several youth baseball teams, the room was quiet and comfortable. The room we had was enormous and provided... More 

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Calgary, Canada
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Of the 15 hotels I've stayed at this year, this one was the best. The heat outside was blistering but even on the top floor the AC kept the room nice and cool. There was wired and wireless internet included, as well as a large selection of tv channels with nice on screen tv listings. The room was very clean,... More 

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving positive feedback on your stay at HGI Missoula. We appreciate your business, and look forward to serving you in the future! More 

Missoula, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We won't stay here again unless there are no other choices. The room was nice and quiet. The staff was marginal to not helpful. The breakfast was expensive as was the hotel room. The pool was freezing and we were told the staff had turned off the heat for the summer. There was no working hot tub. For people living... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time to leave feedback about your stay at HGI Missoula. We appreciate your business, and strive for excellence! That being said, I would like to apologize for your lackluster experience on your last stay! If you have an opportunity to stay with us again, please call me (Todd Liphardt) at 1.406.532.5301 I would like the... More 

Spokane, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The motel itself is nice, up to Hilton standards. Our room was great, until it was time to try to sleep. The air conditioning was so noisy that it was impossible to sleep soundly. Every time it came on I woke up. Luckily we were there for only one night.

Was this review helpful? Yes
Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for taking the time and leaving feedback about your stay at HGI Missoula...We appreciate your business, and value your comments. That being said, We have recently begun replacing our heating & cooling units in the guest rooms. We apologize for the inconvenience this may have caused, and certainly hope to see you again in the future... Regards More 

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