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Hilton Garden Inn Missoula

3.0 of 5 3720 North Reserve Street, Missoula, MT 59808
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Certificate of Excellence 2014
Hilton Garden Inn Missoula
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Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
Hilton Garden Inn Missoula
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285 reviews from our community

Traveler rating
    153
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Missoula, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Check was easy - room was nice and clean. I was there for my work. We had a large event and I had to run around quite a lot. It was very nice to have a quiet spot to go to so that I could rest and get some work done. The room was spacious and I really liked the... More 

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Butte, United States
1 review
4 of 5 stars Reviewed yesterday NEW

My stay was very good. Staff is very friendly and helpful. Price was great for the amenities. Only draw back was the breakfast. Price a little high and staff a little forgetful. Overall I would highly recommend this hotel.

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Sammamish, Washington
Top Contributor
60 reviews 60 reviews
57 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a good hotel and I enjoyed my stay greatly. I wanted to ensure that I recogonized Whitney who greatly helped my stay last week while I stay there. I didn't realize until late in the evening that my bed was horribly deformed. Even though I was already settled in my room and didn't feel like repacking at 10:30... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Overall a pretty good experience. We had a business meeting that included a group breakfast each of two days. The first was not serviced well and the food was marginal. The second breakfast included an omelet bar that was excellent.

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Florence, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I really like this hotel & feel very comfortable there. We have stayed a couple times before & the restaraunt next door is very good. I would have loved to have known our bed was adjustable! But now that I do, it'll be a better night sleep next time.

Review collected in partnership with Hilton Garden Inn

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Erica W. Thank you for your positive feedback on your experience! We appreciate your business, and use comments like yours to motivate our staff members. We strive for excellence, and look forward to seeing you in the future. Sincerely, More 

Corvallis, Montana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn is the best hotel in Missoula. The service and rooms are great. The Blue Canyon Restaurant located next door is one of the best restaurants in Missoula. If you order room service the Blue Canyon folks are doing the cooking. Yummy! I will be staying here on my next trip to Missoula.

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Todd L, General Manager at Hilton Garden Inn Missoula, responded to this review

Smokeyb2014 Thank you for taking the time to write about your positive experience at HGI-Blue Canyon in Missoula...We appreciate your business and look forward to serving you on your next stay! Thank you again More 

Great Falls, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Whitney at the front desk did the best job I've ever experienced regarding friendliness, customer service and hospitality professionalism. I've stayed in quite a few 5 star hotels and I'd put her up against any of them. She is definitely a keeper! Due to a very small glitch, Erik in maintenance came up to check out our TV. He was... More 

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Fort Collins, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Wish I was closer to downtown, but overall a good stay. Nice bar and restaurant, friendly helpful staff. Breakfast is additional and not included with room rate, so I skipped it. It looked high quality however. Airport shuttle and business center were big assets

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Chewelah, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Staying here was a treat...clean, quiet & comfortable. The bed was fantastic. I got some of the best rest ever. Only one problem...no wakeup call as requested but the front desk was very apologetic. Next time.

Was this review helpful? Yes
Todd L, Manager at Hilton Garden Inn Missoula, responded to this review

Thank you for the positive comments, and feedback. We appreciate the opportunity for your loyalty! We are pleased you had such a comfortable stay at HGI Missoula, and apologize for the no wake up call as requested. We look forward to your next visit in Missoula... More 

Troy, Montana
Top Contributor
183 reviews 183 reviews
62 hotel reviews
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed January 21, 2015

I called this week to make a reservation and get information about a meeting that is being held here. The attitude from the person answering the phone was quite frankly snotty and one of the rudest that I have ever encountered in the hospitality industry. The staff person could not have been clearer that I was wasting her time and... More 

Was this review helpful? Yes
Todd L, Manager at Hilton Garden Inn Missoula, responded to this review

Jeanie I wanted to reach out to you and apologize for the customer service you received. From the sounds of your interaction, we fell extremely short on giving good service. This is unacceptable, and I would love the opportunity to discuss this over a phone conversation. .This would allow for we to gather information so I can move forward accordingly.... More 

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Additional Information about Hilton Garden Inn Missoula

Address: 3720 North Reserve Street, Missoula, MT 59808
Phone Number:
Location: United States > Montana > Missoula
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Missoula 3*
Number of rooms: 146
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Also Known As:
Hilton Garden Inn Missoula Hotel Missoula
Missoula Hilton Garden Inn
Hilton Missoula
Hotel Style:
#4 Business Hotel in Missoula
#9 Romantic Hotel in Missoula
#10 Family Hotel in Missoula

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