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Holiday Inn Express Miles City

1720 South Haynes St, PO Box 1348, Miles City, MT 59301
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Certificate of Excellence 2014
Holiday Inn Express Miles City
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Holiday Inn Express Miles City
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92 reviews from our community

Traveler rating
    42
    35
    9
    3
    3
See reviews for
33
26
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (21)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (10)
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Newcastle, United Kingdom
Top Contributor
65 reviews 65 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 19, 2014

This place was really under par for a Holiday Inn Express. Checkin was the slowest process I've ever endured - the clerk was being so helpful arranging pizza deliveries etc for guests that she had a queue to the door of people with luggage wanting to check in. My main issue with this place was the terrible value - hotel... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Miles City, responded to this review

Dear Englishman-in-theUSA, Thank you for taking the time to share your experience on your recent stay. We are sorry check-in took longer than usual, and that the hotel amenities did not make for an exemplary hotel stay experience. As hospitality professionals, we continually strive to provide the best guest experience, and we are very troubled to read that we did... More 

Prescott, Canada
1 review
5 of 5 stars Reviewed August 31, 2014

Arriving at 4am. for our sleepover was not planned but I called ahead to say we would be delayed. The Man on duty was so helpful getting our room key ready and directions to our much needed sleep fast. Rooms are large enough, beds very comfy with great linens. Wish we could have slept longer, room was quiet enough(outside noise... More 

Was this review helpful? Yes
Surrey, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 23, 2014

Staff was great, room more expensive than the night before in a brand new Holiday Inn but the room was bigger. We got settled and relaxed then it was time to settle in and contact friends and family online, NO wifi!!! There's a sign in but I guess my room was far enough away that it wouldn't connect. And no... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Miles City, responded to this review

Dear 2much2see_11, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly. Once... More 

Safety Harbor, Florida
Top Contributor
51 reviews 51 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 23, 2014

This place seemed clean and the staff was excellent but my room had an odd smell. The thing about smells they fade after a while. If I were going to stay longer I would have asked for a change. But I was tired. The breakfast was very good - eggs, sausage patties&links. Biscuits and gravy and all the bread stuff,... More 

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Marquette, Michigan
Top Contributor
57 reviews 57 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 29, 2014

Arrived here after a day of driving from Yellowstone. Upon arrival, the staff was very friendly and welcoming. Got the key to my room and then went had dinner. Came back to our room with my wife and opened the door. The odor of sewer gas was very strong and was very bad. I spoke to the front desk staff... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Miles City, responded to this review

Dear upexplorer2011, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More 

Shanghai, China
Top Contributor
57 reviews 57 reviews
57 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 28, 2014

This Holiday Inn Express is in Miles City, just off I-90/Highway 12 in eastern Montana. The motel is on a typical "Miracle Mile" strip of motels and fast food places, just outside downtown Miles City. The motel is easy on/easy off for I-90, and is a newer property with very clean rooms. The motel is two stories, with no elevator,... More 

Was this review helpful? Yes 1
Des Moines, Iowa
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014

I booked one rate at IHG on line got here and they raised the rate, excuse was it's the summer rate when I'm a government employee! Completely unacceptable! Then I was given a second floor room no elevator I might add but it was the wrong room so back down the stairs with three bags I go! This may be... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Miles City, responded to this review

Dear Mandmgriffin1, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I certainly apologize for the inconveniences you experienced for any confusion regarding your reservation. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay... More 

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

our last overnight of week long family road trip. Hotel was clean and comfortable. pool area open until 11pm which was a huge bonus for us as we arrived at 9:45. Pool area is brightly lit and charming. Pool was warm! Beds were comfy. Having no elevator was unexpected, but was not a huge deal to carry our stuff up... More 

Was this review helpful? Yes
MCTMT, Public Relations Manager at Holiday Inn Express Miles City, responded to this review

Thank you for choosing the Holiday Inn Express in Miles City, MT. We love to have our pool enjoyed by traveling families. Our goal is to always provide a great hotel that guests love. More 

Eureka, Illinois
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

It was my first time staying in Miles City, MT, but I'm glad I selected the Holiday Inn Express. The rooms were quite nice and the breakfast provided was excellent. My only complaint is that the property does not have an elevator, but other than for that the location was outstanding.

Was this review helpful? Yes
MCTMT, General Manager at Holiday Inn Express Miles City, responded to this review

Thank you for staying at the Holiday Inn Express in Miles City, MT. We try to accommodate as many guests as possible with floor level requests at our hotel since we are a two-story building with no elevator. If you find yourself coming to or through Miles City again in the future, please call our front desk directly and we... More 

Cheyenne, Wyoming
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 14, 2014

Stayed here on our way to Canada for a fishing trip. The rooms were nice and clean and they have a pool. The biggest plus was the breakfast provided in the morning before we left. I'm sure its included in the price you pay for the room, but nice anyway. Overall, a great place to stop and stay while traveling... More 

Was this review helpful? Yes
MCTMT, General Manager at Holiday Inn Express Miles City, responded to this review

We are so pleased that you chose the Holiday inn Express in Miles City as your resting spot on the way to your Canada fishing excursion. We love hearing about the adventures of our guests, and strive to be part of your memorable vacation experience. Thank you for your business, and for sharing your experience at the Holiday Inn Express... More 

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Additional Information about Holiday Inn Express Miles City

Address: 1720 South Haynes St, PO Box 1348, Miles City, MT 59301
Phone Number:
Location: United States > Montana > Miles City
Price Range (Based on Average Rates): $$
Number of rooms: 52
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Also Known As:
Holiday Inn Express Miles City Hotel Miles City
Holiday Inn Miles City
Miles City Holiday Inn

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