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The GuestHouse Inn & Suites And Outlaw Convention Center

2.0 of 5 1701 Highway 93 South, Kalispell, MT 59901 (Formerly The Outlaw Inn)
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The GuestHouse Inn & Suites And Outlaw Convention Center
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The GuestHouse Inn & Suites And Outlaw Convention Center
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204 reviews from our community

Traveler rating
    9
    36
    30
    41
    88
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65
52
14
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Whitefish, Montana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

I have stayed at the guest house numerous times and I love it! Beds in the rooms are new super comfy and lots of pillows which is my biggest thing when judging a room i NEED PILLOWS!! It's nice to see they are working hard to update and renovate the rooms.. housekeeping is always friendly and does a fairly thorough... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed October 17, 2014

The staff was awesome. The room was very clean. I love bathroom and vanity area. Lots of light for hair and make-up. Breakfast was a pleasant surprise, great waffles the vanilla yogurt is a great alternative to syrup and butter. I would definitely stay again.

Was this review helpful? Yes
CinthiaR, General Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

We do pride ourselves in cleanliness and customer service. So happy to hear you were met with both. We are still remodeling certain areas of the hotel for added comfort and cleanliness. We look forward to your next visit! More 

Coaldale, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

It has been around 5 years since we last stayed at the Outlaw (Now called the GuestHouse Inn). I phoned specifically and asked about things like recent renovations and flat screen TV's. Person who answered the phone knew the Hotel and got us in one of their renovated rooms. The room we got (rm#189) was nice, had a smaller flat... More 

Was this review helpful? Yes
CinthiaR, General Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

I'm glad you enjoyed your stay with us. We started renovations last fall and have made great progress. The linens are only changed every other day unless requested. We have remodeled and upgraded our breakfast room for a comfortable morning meal. We look forward to showing you all the new improvements on your next visit. More 

Bothell, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

Yes, this property has seen better days. Yes it is in need of updates. But, for the price it was a great place to stay. The rooms were very large and clean. The rooms were quiet. The complimentry breakfast has bisquicks and gravy that were excellent. There was a fridge and microwave in the room. They had no problem with... More 

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CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

Thank you for your kind review of our hotel and letting us know how your stay was. We have a wonderful staff that takes great pride in their work and in helping guests when needed. We do allow pets with notice and do appreciate when our guests have well mannered pets, they are a pleasure to see. Again, thank you... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed September 29, 2014

In August we had travelled from Orlando, FL to Spokane, WA where our son and his family reside. We had planned a little side trip to Glacier National Park with 2 of our young grandchildren so we booked a suite. Upon arrival we found that no such suite existed and we were very disappointed, upset, and angry. However, Corey, the... More 

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CinthiaR, General Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

I'm happy to hear Cory was able to accommodate you and your stay was enjoyable. We started renovations last year and are continually working towards the completion. We have a great breakfast room offering hot waffles, muffins, cereal, hard boiled eggs, juices and coffee. More 

Calgary
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed September 22, 2014

Stayed 2 nights and this place is in dire need of an overhaul. The Positive: our room was relatively clean, the staff was friendly, the price was decent for a last minute trip. The negative: The bottom of the hottub was full of dirt and other debris, we had booked 2 rooms and they could only find the one booking... More 

Was this review helpful? Yes
CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

Thank you for giving our hotel a try, and it is nice to hear that your room was clean and that our staff treated you well. We do take great pride in our staff and train them to respond to guests and their request with courtesy and respect. We are also under a renovation project that will be completed this... More 

Helena, Montana, United States
1 review
4 of 5 stars Reviewed September 17, 2014

The staff and facility have come a long way. I stayed there 2 years ago and it was horrible. New ownership and management. Huge difference. The rooms are rennovated and the staff worked overtime to make our stay pleasant. The rennovation has a ways to go but they are getting there. Can't wait to see the difference next year when... More 

Was this review helpful? Yes
CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

We are glad that you chose to return after having such a bad experience 2 years ago. Thank you for noticing the renovations that we have completed so far. This fall we are working on the pool area and the commons areas and hope to have this next phase done soon. Karen and Christina as well as the rest of... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 15, 2014

Stayed 3 nights for a function. The people working were friendly and helpful. There are things that need to be improved with the building, but room was clean, bed was ok, tv worked fine. It's not a Hilton but they don't advertise it as such. Prices are high in town due to the closeness of the park. Continental breakfast was... More 

Was this review helpful? Yes
CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

Thank you for the review and for staying with us during your function. It was a pleasure having you at our hotel. As you mentioned we are in the long process of doing renovations to the hotel, which we finished the rooms in late Spring, and our new project is scheduled to start this Fall. This next phase consists of... More 

Georgia
Contributor
19 reviews 19 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 14, 2014

One of the main reasons I booked this property was location & because they advertised 24hr airport shuttle service. When I arrived at airport I called for pick-up & was told they didn't provide service. I pointed out, as I was looking at their website on my IPad, that it stated they did. Even though the hotel rep admitted their... More 

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CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

It is frustrating when a 3rd party internet site places on their web amenities that we do not offer. I can reassure you that we never leave a guest stranded. We have a good relationship with two taxi’s in town and we did offer to call one for you and we would simply place the cost on your room. I... More 

1 review
1 of 5 stars Reviewed September 13, 2014

I came back to my room one day to find out my $180 sunglasses were stolen! The staff seemed like they didn't give a care about. They hardly cleaned the rooms and we're not very friendly, the place should be torn down! And lock up your items otherwise it will be stolen like mine!

Was this review helpful? Yes
CinthiaR, Manager at The GuestHouse Inn & Suites And Outlaw Convention Center, responded to this review

I am sorry that your sunglasses were stolen from your room. It is our policy of being an equal opportunity employer to give people a chance that wish to work, unfortunately sometimes we find out to late that the person is not trustworthy. I can assure you that the person or persons involved with this have been dealt with. We... More 

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Additional Information about The GuestHouse Inn & Suites And Outlaw Convention Center

Address: 1701 Highway 93 South, Kalispell, MT 59901 (Formerly The Outlaw Inn)
Phone Number:
Location: United States > Montana > Kalispell
Price Range (Based on Average Rates): $
Hotel Class:2 star — The GuestHouse Inn & Suites And Outlaw Convention Center 2*
Number of rooms: 150
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Also Known As:
Outlaw Hotel Kalispell

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