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All 22 Kalispell hotels

Comfort Inn Big Sky

2.0 of 5 Hotel   |   1330 US Hwy 2 W, Kalispell, MT 59901
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Ranked #16 of 22 Hotels in Kalispell
A recent review
3 of 5 stars reviewed 2 weeks ago
Mrbillone Orcas Island, Washington
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47 reviews from our community

Traveler rating
    5
    12
    16
    12
    2
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12
20
2
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orcas Island, Washington
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my second stay at this hotel. The last time was back in 2006 and the hotel was owned by another company. From my understanding it has just recently became a Comfort Inn. The building itself appears worn-weather beaten and in urgent need of attention. The same holds true for surrounding properties, falling apart- unkempt. I immediately noticed a... More

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Sublimity
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have come to expect an above average stay at Choice Hotels and affiliates. Sadly this is not the case with this property. In the three days we stayed the stairs and landing leading to the second floor were not vacumed . The room it self was clean and comfortable, However the shower was a bit of a puzzle. The... More

Was this review helpful? Yes 1
999DianeA, Public Relations Manager at Comfort Inn Big Sky, responded to this review

I'm very sorry your experience was unsatisfactory. Please know that we've taken your comments and addressed the issues with management and staff. I sincerely hope that the improvements we make will help regain your confidence in the hotel. Thank you for your comments. More

Post Falls, Idaho
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When first booking at the Comfort Inn Big Sky I was a bit nervous as the reviews were not very good at all. Normally I wouldn't of stayed for that reason. I chose the Comfort Inn as I knew I didn't want the bottom hotels and also didn't want the most expensive hotels. The rates in Kalispell are high during... More

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999DianeA, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for the vote of confidence. We appreciate your kind words about our hotel and hope you will be able to return to the area in the very near future. More

Bedford, ky
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is not the newest property in town, but it is clean and the rates are more reasonable than all the rest. Pleasant staff and the rooms are clean. Stayed here twice in eight days. The breakfast is average, but they will go out of their way to meet your requests.

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999DianeA, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you, we appreciate your comments. It is unfortunate that the rates are based on seasonal and market demands; however, we do take pride in keeping our rates among the lowest in mid-scale brand hotels and it's nice to hear that visitors recognize our efforts. We hope you are able to visit our beautiful city again and you choose to... More

Scottsdale, Arizona
2 reviews
2 of 5 stars Reviewed August 9, 2014

Katelyn checked us in. We asked for a room with a king bed and she said they didn't have any, double-checked, and said there was one room left. When I asked why the rates were so high she said "You're in Kalispell, MT and it's summer." She was complaining about the heat and then said SHE "wouldn't pay that much... More

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Diane_Alderson, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Allow me to apologize for the unpleasant experience you received. Yes, you were traveling during the peak tourist season in Kalispell; however; for the Front Desk Associate to make any other comment is inappropriate. In addition, her guest service skills is severely lacking. Please know that we have redoubled our efforts in making sure that not only our Associates provide... More

Calgary, Canada
Top Contributor
116 reviews 116 reviews
19 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed August 8, 2014

The only reason this hotel could be a 3 instead of 2 star is because the bed was very comfortable and the washroom clean. The lady who does the breakfast was super attentive and the front desk staff were friendly. The complimentary breakfast was OK with a variety of cereals, yogurt, waffles, and very rubbery eggs. There were fruits, breads... More

Was this review helpful? Yes 2
Diane_Alderson, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for your comments and we appreciate your nice comments regarding the staff and room condition. Our property does have some age; however, this does not excuse any off putting odors you encountered. We are addressing this issue and I hope you will consider giving us another opportunity to provide a comfortable, clean and odorless accommodation during your next... More

Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 3, 2014

Walked in, after a really long day of riding our motorcycle, only to be laughed at, LITERALLY, when asked if they had vacancy for the night. The girl at the desk didn't even look up when from the computer when she was mocking us for asking a simple question. This is the second time we have been treated terribly at... More

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Diane_Alderson, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Please allow me to apologize for the Front Desk Associates response which you construed as rude. I assure you her intent was not to be rude; however, none the less inappropriate. The whole town was basically sold out that particular night and instead of dismissing your request for lodging she should have been proactive and attempted to locate the nearest... More

Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Very welcoming staff. Large room that even accommodated my bicycle as I loved the rails to trail just off the back. Such a large room, I forgot some of my travel info as I put it away...not the hotels fault, just my regret! Wonderful hot breakfast and the lady who worked there was delightful, friendly. Unfortunately no real view of... More

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999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

We're so very happy you enjoyed your stay with us. The compliments extended to the Breakfast Attendant is duly noted and will be passed on to her. Our rooms are spacious and feature the latest in bedding upgrades to help ensure our guests enjoy a clean comfortable stay. We look forward to your return visit. Thank you. More

Aitkin, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2014

We were in Kalispell for a funeral of my aunt. There were 7 of us and we all thought this place was very good. Clean,Comfortable,Quiet Rooms. Breakfast was good. The price we were charged was very reasonable for what we got. I will stay here again when we are in town.

Was this review helpful? Yes 1
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

We're so happy that you were able to find some comfort from our hotel during a most difficult time. We hope your next visit can be during a more enjoyable visit with your family. I'll make sure the staff knows how much you appreciate their efforts during your stay. Thank you. More

Courtenay, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

Traveled from Vancouver Island to Kalispel,the check in process seemed to go smooth they took the CC , we went to our room we stayed 3 nights loved that our room had the pool view with small patio, lying by the pool I notice the flags on the roof (brand new American flag and tattered faded Canadian flag? Really with... More

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999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for staying with us and I'm very sorry for the condition of the Canada flag and the credit card issue. I'm glad it got resolved. We change out our flags several times each year and I'm sorry this measure was taken in a more timely manner. Yes, the flag has been replaced and flying high to welcome our... More

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Additional Information about Comfort Inn Big Sky

Address: 1330 US Hwy 2 W, Kalispell, MT 59901
Phone Number:
Location: United States > Montana > Kalispell
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Big Sky 2*
Number of rooms: 63
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Also Known As:
Rodeway Inn Kalispell
Kalispell Rodeway Inn

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