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All 22 Kalispell hotels

Comfort Inn Big Sky

2.0 of 5 Hotel   |   1330 US Hwy 2 W, Kalispell, MT 59901
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39%
Ranked #17 of 22 hotels in Kalispell
A recent review
3 of 5 stars reviewed 2 weeks ago
seetheworld2014 Calgary, Canada
  • Overview
  • Reviews (43)
  • Photos (4)
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43 people have reviewed this hotel

Traveler rating
    5
    10
    15
    11
    2
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11
18
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8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Scottsdale, Arizona
2 reviews
2 of 5 stars Reviewed 1 week ago

Katelyn checked us in. We asked for a room with a king bed and she said they didn't have any, double-checked, and said there was one room left. When I asked why the rates were so high she said "You're in Kalispell, MT and it's summer." She was complaining about the heat and then said SHE "wouldn't pay that much... More

Was this review helpful? Yes
Diane_Alderson, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Allow me to apologize for the unpleasant experience you received. Yes, you were traveling during the peak tourist season in Kalispell; however; for the Front Desk Associate to make any other comment is inappropriate. In addition, her guest service skills is severely lacking. Please know that we have redoubled our efforts in making sure that not only our Associates provide... More

Calgary, Canada
Top Contributor
116 reviews 116 reviews
19 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The only reason this hotel could be a 3 instead of 2 star is because the bed was very comfortable and the washroom clean. The lady who does the breakfast was super attentive and the front desk staff were friendly. The complimentary breakfast was OK with a variety of cereals, yogurt, waffles, and very rubbery eggs. There were fruits, breads... More

Was this review helpful? Yes 1
Diane_Alderson, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for your comments and we appreciate your nice comments regarding the staff and room condition. Our property does have some age; however, this does not excuse any off putting odors you encountered. We are addressing this issue and I hope you will consider giving us another opportunity to provide a comfortable, clean and odorless accommodation during your next... More

Contributor
18 reviews 18 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Walked in, after a really long day of riding our motorcycle, only to be laughed at, LITERALLY, when asked if they had vacancy for the night. The girl at the desk didn't even look up when from the computer when she was mocking us for asking a simple question. This is the second time we have been treated terribly at... More

Was this review helpful? Yes
Diane_Alderson, Public Relations Manager at Comfort Inn Big Sky, responded to this review

Please allow me to apologize for the Front Desk Associates response which you construed as rude. I assure you her intent was not to be rude; however, none the less inappropriate. The whole town was basically sold out that particular night and instead of dismissing your request for lodging she should have been proactive and attempted to locate the nearest... More

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Very welcoming staff. Large room that even accommodated my bicycle as I loved the rails to trail just off the back. Such a large room, I forgot some of my travel info as I put it away...not the hotels fault, just my regret! Wonderful hot breakfast and the lady who worked there was delightful, friendly. Unfortunately no real view of... More

Was this review helpful? Yes
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

We're so very happy you enjoyed your stay with us. The compliments extended to the Breakfast Attendant is duly noted and will be passed on to her. Our rooms are spacious and feature the latest in bedding upgrades to help ensure our guests enjoy a clean comfortable stay. We look forward to your return visit. Thank you. More

Aitkin, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2014

We were in Kalispell for a funeral of my aunt. There were 7 of us and we all thought this place was very good. Clean,Comfortable,Quiet Rooms. Breakfast was good. The price we were charged was very reasonable for what we got. I will stay here again when we are in town.

Was this review helpful? Yes 1
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

We're so happy that you were able to find some comfort from our hotel during a most difficult time. We hope your next visit can be during a more enjoyable visit with your family. I'll make sure the staff knows how much you appreciate their efforts during your stay. Thank you. More

Courtenay, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2013

Traveled from Vancouver Island to Kalispel,the check in process seemed to go smooth they took the CC , we went to our room we stayed 3 nights loved that our room had the pool view with small patio, lying by the pool I notice the flags on the roof (brand new American flag and tattered faded Canadian flag? Really with... More

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999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for staying with us and I'm very sorry for the condition of the Canada flag and the credit card issue. I'm glad it got resolved. We change out our flags several times each year and I'm sorry this measure was taken in a more timely manner. Yes, the flag has been replaced and flying high to welcome our... More

Milwaukee, Wisconsin
Top Contributor
172 reviews 172 reviews
108 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed September 28, 2013

Stayed here two nights and the staff was Very friendly but the hotel looked a little run down for my taste in Comfort Inns. The do have a out door pool and hot tub if weather is warmer. The woman who runs the morning breakfast is so outstanding that I wish they had her at every Comfort Inn! I ran... More

Was this review helpful? Yes
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for your kind comments and I will certainly let the Breakfast Attendant know what you said. Yes, the hotel building does have some years on it; however, all rooms and public areas have been updated and reflect the newest guest room bedding and room package and we have a remodeled lobby and breakfast area that exceed Comfort standards.... More

Rochester, New York
Top Contributor
85 reviews 85 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed September 21, 2013 via mobile

It's my habit to consult TripAdvisor before making motel reservations, but this time I failed to do so and paid the price. This motel is located on the edge of town, far from restaurants and other attractions. The corridors are dingy and the carpet is worn and stained in spots. The room was clean, but the back of the easy... More

Was this review helpful? Yes
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

I'm sorry your stay was less than pleasing. We took your comments to heart and have since implemented a new bedding program, hallway carpets were replaced, and guest relations training re-established. We've also made sure that room supplies are readily available and assessable to the front desk associates for better customer service. Thank you for your comments and I sincerely... More

Billings, Montana
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 27, 2013

Dumpy hotel and I'm surprised they are a Comfort Inn. We have agreements with many of the Choice Hotels where I work but can't seem to work out a deal at this location. You would be much happier staying at another hotel for the same money or even less at many of them in this area. Wireless was horrible, stains... More

Was this review helpful? Yes
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

I'm sorry your stay was less than satisfactory. Many improvements have been made since your visit including new bedding and new hallway carpet. Unfortunately Kalispell is a seasonal resort area and the rates throughout the valley are high during the summer season. I'm pleased to report that we price our rooms below comparable hotels such as LaQuinta, Holiday Inn Express,... More

Liberty Lake, Washington
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2013

My son and I came for a day trip to Glacier Park, and looked forward to the cozy room to relax after a busy day. The front desk person was great, very friendly and courteous. She explained the hotels features very quickly though and we had to call down later to get information. The bathroom was dirty. The floor was... More

Was this review helpful? Yes
999DianeA, Guest Relations Manager at Comfort Inn Big Sky, responded to this review

Thank you for your comments. We have addressed the issues regarding housekeeping and have since changed out the bedding and replaced hallway carpets. We have standard breakfast hours and I'm not sure why you were informed breakfast ran through 10 am. The Front Desk Associates have all been retrained as to what breakfast hours are so we shouldn't have that... More

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Additional Information about Comfort Inn Big Sky

Address: 1330 US Hwy 2 W, Kalispell, MT 59901
Phone Number:
Location: United States > Montana > Kalispell
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Big Sky 2*
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Also Known As:
Rodeway Inn Kalispell
Kalispell Rodeway Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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63

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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