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Comfort Inn Big Sky

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1330 US Hwy 2 W, Kalispell, MT 59901
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Comfort Inn Big Sky
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70 Reviews from our TripAdvisor Community

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Nixa, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Bugs in the room, no soda in the machine, very few TV channels, and......7:00 AM wake up call not received!!! Thanks!!! Multiple police agencies convene in the parking lot after dark. This Comfort Inn was chosen as the previous night in Great Falls at a Comfort Inn was excellent. This facility was at the other end of the spectrum and... More 

Helpful?
1 Thank 1949Whisler
Ferndale, Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights in mid-January and got a very reasonable rate. As you can imagine, it was not busy this time of the season. The hotel, which only has two floors and all interior entrances for the rooms, shares a parking lot with a small Casino and there is occasionally Casino staff/traffic hanging around their... More 

Helpful?
Thank Andrew P
999DianeA, Front Office Manager at Comfort Inn Big Sky, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Bobbie Hopper... More 

Port Ludlow, Washington
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 26, 2015

Another points hotel. Upon arrival, I was distressed by the mustard yellow plywood walls and the lobby was not much better. However the rooms made up for the exterior, we had a king that was very large, well decorated, and everything worked. The staff was very helpful too and really tried to explain where items were in town that we... More 

Helpful?
Thank Lynda L
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

Dear Lynda L. Thank you for taking the time to fill out this survey. I would like to say we had just had the exterior painted from a dull green to the color it is now for a more colorful outlook. I would also like to say thank you for the kind words about our staff and the room condition,... More 

Nijmegen, The Netherlands
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 18, 2015

While we were staying in this hotel, with everything set to proceed our trip into Canada, my wifé's mother passed away. And even though we were already pleased with the very pleasant room, the surprisingly good breakfast and the friendly staff, we ran into a rollcoaster of help and friendlyness. Everything had to be arranged at short notice: new flights,... More 

Helpful?
Thank Tom081254
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

I would like to thank you for your recent stay at Comfort Inn and also thank you for taking the time to fill out the survey. I will pass on your kind words to the staff and we look forward to your stay in the future. Hugh D. Allery General Manager More 

Lethbridge Alberta
Level Contributor
173 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed October 13, 2015

Came down for our long weekend . We stayed here for three night. Beds are great , nice pillow selection. Rooms are very quiet. We slept good here. . I tried the breaky in the morning, it was fine . We will be here again. Got good pricing on Priceline express deals

Helpful?
Thank rudi2go
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

We here at Comfort Inn would like to thank you for taking the time to fill out the survey and the kind words you expressed about our hotel. I would like to let you know that we try everyday to make things better and with information provided from our guest thru this and many other surveys we make adjustments and... More 

Lloydminster, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

Second floor has been renovated with new beds. They are very comfotable. Can't wait for bottom floor to be done as there is no elevators for us seniors. Exterior has had a much needed paint job . Great deal with stay two nights get one free

Helpful?
Thank trish1955
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

Thank you for your kind words. I do apologize if you were mislead in thinking we only upgraded the upstairs beds. We upgraded all our beds and the possibility of being full on the bottom floor could have occurred when you checked in leaving only the upstairs rooms available. Again I am sorry for the inconvenience this may have caused.... More 

Palm Desert
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 5, 2015

While the exterior of the property is dated, our room was clean and comfortable sleeping. Breakfast choice was average, but appreciated as we had an early morning departure. Check in was efficient and friendly.

Helpful?
Thank Frank H
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

I thank you for taking the time to fill out this survey. We have painted the exterior of the building and also put in new breakfast area seating. I am looking forward to your future stay with us to show you that we have made some changes and improvements. Hugh D. Allery - General Manager More 

Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 30, 2015

On the outside it looks like an old hotel but we didn't have much choice as it was late at night and we already stopped at a few places that had no vacancy. We were pleasantly surprised when we found a clean room that looked newly refurbished. There was no elevator and we were on the second floor and had... More 

Helpful?
Thank VirginiaGenealogist
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

I would like to thank you for taking the time to fill out this survey. With the information you provide we look at these everyday and try to make improvements when and where we can. We have painted the outside of the building and changed out breakfast area chairs. Please I invite you to come and stay with us again... More 

Missoula, Montana
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 11, 2015 via mobile

This property looks quite a bit older than other hotels I have stayed at in Kalispell. I thought it would be one of those "never again" places. But it pleasantly surprised me. Large, clean, quiet room. Fairly comfortable bed. Pet friendly. And I do LOVE Comfort Inn pillows. It might not be my first choice in Kalispell, but I would... More 

Helpful?
Thank Geutz Z
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

Thank you for the kind words. I am please to tell you that we have painted the outside of the building and have made a few other improvements. We strive to make all our guests happy. We look forward to your stay with us in the future to show you the improvements. Hugh D. Allery - General Manager More 

Dayton, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 4, 2015

Stayed in 3 Comfort Inns on trip to Montana. This one was by far the most expensive (the fair was taking place nearby), but also the worst experience. Furniture needed replacing. Chair was dirty, almost greasy. Room was Spartan. Good Breakfast.

Helpful?
Thank ronh1951
999DianeA, General Manager at Comfort Inn Big Sky, responded to this review

I apologize for not meeting your expectations. We have made many improvements with your suggestions and the many others we receive. Please feel free to stop by and stay in the future as we would like to share our improvements with you. I would like to thank you for taking the time to fill out this survey and apologize for... More 

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