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Hilton Garden Inn Kalispell

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1840 Highway 93 South, Kalispell, MT 59901
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1 room 1 adult
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Hilton Garden Inn Kalispell
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452 Reviews from our TripAdvisor Community

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Missoula, Montana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I checked in I specifically asked if breakfast was included with my room and told yes. In the morning I was told breakfast was not included with my level of room and the price would be $9.95. The person at front desk in morning told me "It doesn't matter, I'm not the one who told you that". Also, I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank JohnMissoulaMT
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your feedback. I sincerely apologize for the issues regarding pricing and hope that you can reach out to me directly to help make it right. We value our guest and want them to leave satisfied. More 

Bozeman, Montana
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a very nice hotel and the staff have been exceptional. I plan to stay here whenever I travel either for work or for family outings. They let me book a last minute room and gave me a special rate for the team we were traveling with even though I missed the deadline for the designated block of rooms.... More 

Helpful?
Thank bznguy
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your feedback - we truly appreciate it. I am glad to hear you enjoyed your stay and will return when in the area. More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Reservation error was corrected quickly. Hotel pools are nice, fitness centre nice. Breakfast was reasonable. Rooms are nice. Beds are so-so get the 2 queens vs the King bed. Kings are hammocks. Staff is resonable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Guycanfly1
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your feedback. I am glad to hear that you enjoyed most of the amenities provided. We are looking at replacing our mattresses and hope that if you visit us again the beds will be up to your standards. More 

Polson, Montana
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 31, 2015

I stay at the Hilton Garden Inn frequently, and it's one of the best lodging options in the Kalispell area. I work in the travel industry, and I always refer clients and friends to this property. When I checked in this time, the front desk attendant briefly greeted me, but didn't elaborate on any details of the hotel (location of... More 

Helpful?
Thank MorgansTravelogic
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

We appreciate your feedback and are glad you stay with us when traveling to the area. We look forward to meeting all your needs during future stays. More 

Kennesaw, United States
2 reviews
4 of 5 stars Reviewed December 21, 2015

a not so good experience at the Hilton Garden Inn in Kalispell The front desk person was not necessarily friendly and leaked of being helpful according the dissatisfaction about the room offered. The personality was more of an attitude besides of the normal welcome I am used to in Hilton owned Hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Juergen M
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your valuable feedback. I am sorry to hear that your stay was not up to your specifications and that the staff was not accommodating. I have addressed your issues with them and hope that you will give us a second chance. More 

Loveland, Colorado, Usa
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 12, 2015

I recently stayed at the Hilton Garden Inn while on a business trip where I was speaking at a seminar that was held at the attached convention center. I arrived the day prior to the seminar starting and was greeted by a friendly and helpful front desk clerk. I was told that the room that I had reserved online happened... More 

Helpful?
Thank Derek S
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your feedback. I apologize that there was confusion with your event and have addressed your issues with the staff. We sincerely appreciate your honesty and hope that you will give us a second chance. More 

Kalispell, United States
1 review
5 of 5 stars Reviewed December 8, 2015

My company held our annual Christmas party this year at the Hilton Garden Inn in Kalispell. The food was fantastic. The Staff did everything possible to make our experience top notch and first class. I would highly recommend the convention center for any event. The hotel rooms were very clean, comfortable and nicely decorated. The beds were very comfortable and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda W
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

More 

Half Moon Bay, California, United States
Level Contributor
162 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 3, 2015

I might have given it 4 stars had the bed been a bit more comfortable, but you know overall it was good. The 3 to 4 star scale on Trip Adviser does't leave you a "Good" so let's say it was a 3 1/2. I was for sure liking this place better than the Red Lion or other cheaper properties... More 

Helpful?
Thank Badq45t
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for the valuable feedback. I am sorry the bed was not up to your standards. All of our beds come with an adjuster for comfort level located on the side of the mattress. I am glad that you enjoyed everything else. We look forward to having you as a guest again. More 

New York City, New York
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

Big chain hotels are not my thing but sometimes they are your best bet. This is convention-quality Business Class. Huge rooms, immaculate bathrooms, 1,000 pillows on your bed, big TV, pool, fitness center, restaurant, and complimentary spa water and cookies in the light-filled lobby. To me somewhat soulless but certainly excellently done with all modern accoutrements. It's a quality option... More 

Helpful?
Thank DGrae
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for your feedback. We appreciate your kindness and are a glad our hotel meets your needs. We hope to see you again! More 

Johnson City, Tennessee
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Gorgeous hotel. Beautiful lobby & halls. Just loved the decor, the chandeliers. The grand piano. Classy yet rustic. Polite staff. They went out of their way for us to work with our schedule. Excellent breakfast. Our waitress was so cheerful. They don't have the typical restaurant but there's a wonderful restaurant nearly attached to this HGI and dinner there was... More 

Helpful?
Thank joyhope
Laurie S, General Manager at Hilton Garden Inn Kalispell, responded to this review

Thank you for the positive feedback. We are so glad you enjoyed our hotel and the food service. I will make it a point to share your comments with our staff. We hope to see you again. More 

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