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All 22 Helena hotels

Helena Comfort Inn

2.0 of 5 Hotel   |   750 Fee St., Helena, MT 59601
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46%
Ranked #12 of 22 hotels in Helena
A recent review
5 of 5 stars reviewed 4 weeks ago
Dallas_B0bcat Dallas, Texas
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53 people have reviewed this hotel

Traveler rating
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    18
    7
    4
See reviews for
19
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Dallas, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Drove all the way from Texas to find this gem! We have stayed in several Comfort Inn hotels but this one is by far the nicest! 2 adults and 3 teens fit just fine in the 2 queen/ pullout sofa room. Pet friendly, yet no detectable pet odors. Very clean hotel. Very friendly and accommodating staff. Fresh cookies at the... More

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Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We choose this Hotel as one of our party had stayed there last in 2013. Well it was great from check-In to Departure. The room was well kept, bedding was good and accents also added to the feel. The breakfast is done with a yellow slip of paper were you make choices as to what you want. Hand it to... More

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Senior Contributor
31 reviews 31 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 27, 2013

This is the first time that we have stayed at this particular Comfort Inn but we have stayed at many other CI locations. The room is fairly typical of the older hotels in the chain; flat screen tv, fridge, coffee maker, reasonably comfortable bed. This facilty has a pool and a small hot tub which seemed to be a big... More

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Thomas S, General Manager at Helena Comfort Inn, responded to this review

Dear Clarence, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

romania
Top Contributor
204 reviews 204 reviews
99 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed November 16, 2013

Arrived here late in the evening, everything else was full so we had to pay $109 for a night. Large rooms, clean and comfy, but nothing special. They made me pay in advance for my stay, but in the morning they told me my card was declined by my bank.

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Thomas S, General Manager at Helena Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I do not know why if you paid in advance that your card declining would be brought up. I have spoken with the desk staff to ensure... More

Havre MT
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 22, 2013

Staff was friendly and pleasant. Hotel is older. Rooms are small but clean. Decor is rather dated and outlets for electronic devices awkward and limited. At check in I was asked if we preferred a first floor room and when I said "if possible" we were given a room for people with disabilities. This was Ok although we didn't require... More

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Thomas S, General Manager at Helena Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. My desk clerk was just trying to make your stay more enjoyable by not making you walk up the stairs.... More

Phoenix, Arizona
Top Contributor
167 reviews 167 reviews
41 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 30, 2013

We had no reservation but a very nice clerk checked us in with a AARP rate. We took our keys and carried our stuff up the stairs. When we unlocked the room we saw that it was already occupied. Returning to the front desk a different person gave us keys for room 206, a couple doors down the hall. The... More

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Thomas S, Manager at Helena Comfort Inn, responded to this review

Dear Davis K, Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room and the check-in process on your recent visit. The eggs out for breakfast are not powdered eggs and im sorry you... More

Milwaukee, Wisconsin
Top Contributor
145 reviews 145 reviews
97 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 27, 2013

I always stay here when in Helena, MT. Most affordable hotel and very convenient to many places, But this time I'm here for a conference and the hotel Mgr went out of her way to give me a really nice room. I spoke with 2 new front desk staff and I think they are going to be a nice added... More

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Thomas S, Manager at Helena Comfort Inn, responded to this review

Dear Brent, Thank you for taking the time to complete the online survey regarding your recent stay at the Comfort Inn. Im happy you enjoyed your stay! I have shared your comments with our staff to serve as encouragment to keep doing an excellent job as we always try to! Its good to hear that our new staff is working... More

1 review
5 of 5 stars Reviewed September 24, 2013

People working there were very nice. Stayed for a few days and they were always helpful and ready to accommodate me however they could. Property was very clean and well kept. Older property but very good upkeep. Would recommend this property to anyone.

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Thomas S, Manager at Helena Comfort Inn, responded to this review

Dear Tim, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 21, 2013

Another motel we accidently stayed in that allowed animals.... dog next room barked throughout the night. Animals in breakfast area.... yuk!!! Dog being fed in reception (they had dog food on the reception desk!). Again, fine if you are travelling with animals, but would be good if when booking./checking in, it was made clear the motel allowed animals, so we... More

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Thomas S, General Manager at Helena Comfort Inn, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pet policy during your recent visit. It does state on our website that we are a pet friendly hotel. We had a dog show in town over the weekend and we do provide dog treats at the desk for those animals. All of... More

NEW YORK
Top Contributor
69 reviews 69 reviews
50 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed September 13, 2013

Stayed here after reading Trip Advisor reviews. Motel is well located around lots of fast-food joints. Two story building with NO elevator. On arrival, the desk clerk could not find my reservation, but finally did. He seemed a bit inept. Room was OK, but furniture was a bit worn. The business chair at desk was broken. No sockets by bedside... More

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TLGM, General Manager at Helena Comfort Inn, responded to this review

I appreciate your feedback and the broken chair has been replaced. Our evening front desk person is new and it was his first or second night by himself. There are two night stands by the bed which have wall sockets behind them. I am sorry you were unable to locate them. Our hotel is a bit old but everything is... More

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Additional Information about Helena Comfort Inn

Also Known As:
Comfort Inn Helena
Address: 750 Fee St., Helena, MT 59601
Location: United States > Montana > Helena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 22 hotels in Helena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Helena Comfort Inn 2*
Official Description (provided by the hotel):
The Helena Comfort Inn® is nestled at the foot of the mountains, close to many quaint historic sites like the Montana Historical Society Museum, known locally as Montana's Museum. Shopping is close by at the Capital Hill Mall, located less than one mile away, and in downtown Helena at the Last Chance Gulch Pedestrian Mall, one of the only walking malls left in America. The Helena Regional Airport and Carroll College are within three miles. ... more   less 
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