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Baymont Inn & Suites Helena

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750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
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Baymont Inn & Suites Helena
Best prices for: 1 room 1 guest
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Ranked #9 of 22 Hotels in Helena
A recent review
5 of 5 stars reviewed 3 days ago
James L Pocatello
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48 reviews from our community

Traveler rating
    23
    12
    7
    4
    2
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25
12
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Belgrade, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel as we were in town for an athletic competition for my child. It was easily located, the rooms were clean and spacious. The pool was indoor, warm and clean. The breakfast was hot and had protein options. Things that could be improved: The housekeeping staff had left a bottle of febreeze in our room, we... More 

Was this review helpful? Yes
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your 5 Star Review! I was out of town for a few days---what a nice surprise I had waiting for me upon my return! I am so sorry that housekeeping left air freshener in your room and neglected to restock your supplies adequately. Thank you for letting me know so that I can discuss this... More 

Sioux Falls, South Dakota
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Where do I start? This hotel is clean, the rooms are huge, the beds are comfortable, there are refrigerators in every room, the bathrooms are clean, the showers have great water pressure, the staff is SO friendly and go out of their way to accommodate the guests. When we were there, a particularly not good situation arose with some other... More 

Was this review helpful? Yes
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your heartfelt review. For you to recognize my staff the way you did is wonderful. They work so hard and it is nice when our guests notice! I am so sorry that you felt that the hot tub was too hot. We try to keep it at 102 degrees which is 2 degrees under the industry standard.... More 

Calgary, Canada
Top Contributor
103 reviews 103 reviews
21 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay all in all. It was only for one night but from what I observed it was a good deal over all. Grounds: Clean, well kept Bedrooms: Clean, new, very nice bedding, towels that were exceptionally soft - Bathtubs are too small, but are clean - bathrooms were well kept. Jacuzzi and swimming pool well kept, very clean and... More 

Was this review helpful? Yes
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

WOW!!!! Thank you! Your review was a delight to read! Can't wait to share with my staff! PLEASE come see us again soon! We love happy guests here at the Baymont! Thanks again, you made my day! Becky Henne, General Manager More 

Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Price, King Suite, Cleanliness, Friendly Staff, Lovely Breakfast all were tops!!! As a Canadian with a Royal Bank Debit Card , I was disappointed to be told that Baymont cannot accept Canadian Debit Cards. Baymont is not the only vendor who is not set up for the same. As you are set up for the service to your customers, I... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for writing this wonderful review. I remember visiting with you at check in and I am so glad you enjoyed your stay. I wanted you to know that I am looking into how our front desk computers might be able to accept Canadian Debit cards. As I mentioned to you before, US debit cards have a Visa or... More 

Regina, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

we arrived in Helena after a long day of travel thru wet and snow - we were met by friendly and helpful front desk staff - we had a nice room on the first floor near the rear - i think it was 101- but the security lock did not work - there was no latch and the fan in... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your kind words about my staff. We try really hard to ensure that our guests have an enjoyable experience at our hotel. However, we fell short in your case. I do not like to make excuses when things go wrong. But I did want to let you know that two of your concerns were already in the... More 

Cochrane
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I booked for an overnight at Baymont Suites..very pleased with cleanliness ,all rooms non smoking,very comfortable qween bed and a modest. but adequate hot complimentary breakfast . All in all great value for budget minded travellers .

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you , thank you, thank you!!! I just love 5 star reviews! I am so glad you enjoyed your stay and the great value we offer! Please come see us again soon! I will share this with my staff! Becky Henne General Manager More 

Townsend, Montana
1 review
5 of 5 stars Reviewed 3 weeks ago

We went on Valentines day and the service was excellent. The room was clean and comfortable. The staff was very friendly and helpful. We will definitely recommend it to friends and family for any and all trips. Thank you to Marissa, you helped make our stay enjoyable.

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

This is a terrific Review! Thank you so much! I am thrilled to see that you gave us five stars. I will be sure to tell Marissa that she made your stay that much more special. Thank you. We really do try hard to make sure everyone has a excellent experience. We don't always succeed but the effort is there... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I have recently stayed 2 weeks at the Baymont, and have been pleasantly surprised. Nothing better than getting back to your clean room after working a 10 hour shift. Hitting the clean hot tub and pool. And then going to sleep in a quiet comfortable atmosphere. I will be staying again at the Baymont in Helena! The staff was very... More 

Was this review helpful? Yes
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you!!! What a fabulous review! 5 stars--WooHoo! I appreciate your taking the time to write your review of the Baymont! I will share this with my staff... In gratitude, Becky Henne, General Manager More 

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