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All 22 Helena hotels

Baymont Inn & Suites Helena

2.5 of 5 Hotel   |   750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
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Ranked #12 of 22 Hotels in Helena
A recent review
4 of 5 stars reviewed 2 weeks ago
Jennifer C Deer Park
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75 reviews from our community

Traveler rating
    16
    22
    21
    9
    7
See reviews for
28
19
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (12)
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    (31)
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1 review
4 of 5 stars Reviewed 3 weeks ago

I Liked This Hotel, Better Than Comfort Inn, Its A Good Motel With No Elevator, My Room Is 201 And We Have To Take The Stairs, When We Are At The Room Its Clean But Old Air Conditioner, its A Amana and Its Loud like a Airplane, And The Bathroom Fan its Loud Too, Its Baron, The Tv is Zenith... More

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your review of your stay. It was extremely helpful and I will be taking steps to replace the air conditioner and bathroom fan this week. I am so sorry if they disturbed your rest while at our hotel. I will definitely look into the TV and check the reception and operation of the television, too. Although I... More

Victoria, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived in Helena exhausted after a long drive from Yellowstone Park and stopped at Baymont Inn. Reception was very friendly and booked a suite. Rate was VERY reasonable and room was clean and comfortable. Continental breakfast was very good with lots of choice compared to other hotels. Overall, a very pleasant experience and highly recommended for those traveling through Helena.

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your high praise! We appreciate all responses, as we can learn and make necessary changes, but ones like yours really make my day! We like to think that we do offer a great value to our guests and take pride in ensuring that our customers have a wonderful stay. I am delighted that we fulfilled... More

Helena
1 review
4 of 5 stars Reviewed 3 weeks ago

Great value for money as they offered a 20% discount for staying 3 nights or more. Rooms were quiet and recently remodelled. Road traffic was a minor irritant necessitating the window to be closed at night. Friendly and helpful staff and Manager. Overall a very pleasant experience for me during this stay.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

It was wonderful having you stay at our hotel in Helena! Another review that made my day! Thank you so much for writing Trip Advisor about your visit to our property. We do have a wonderful staff and each day we learn better ways to serve our guests. We have a ways to go, but we are working on making... More

Hillsboro, Oregon
Top Contributor
57 reviews 57 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 26, 2014

We have stayed at this inn before however, it belonged to another corporation. It appears much cleaner now, the staff is very pleasant, personable and knowledgeable. The pool is much cleaner and the entire building is now non-smoking. For someone with allergies, this is a plus. They still allow pets so that may be a problem for some. Breakfast offerings... More

Was this review helpful? Yes 1
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

I loved how you described us as a "Nice little hometowny type Inn"--that is what we are going for! We want our guests to feel comfortable and cozy like they are guests staying with family (that they llike!!!)! We so appreciate your kind words! I will share them with our employees. Please keep coming back--We are making lots of improvements... More

Hamilton, Montana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 21, 2014

I just stayed there for 3 nights and was very happy with the hotel. The entire staff was extremely friendly-- everyone from the housekeepers to the front desk' and the room was very clean, a lot cleaner than some newer hotels I have stayed in. The price was perfect. I have stayed in a lot of hotels over the years... More

Was this review helpful? Yes 2
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Wow! I loved your review! Thank you for staying with us for three days. You will love all the improvements we are making. I can't wait to show them to you! We are taking all the suggestions we receive and implementing as many as we can! Next on our list is to make our breakfast area more user friendly. We... More

Portland, Oregon
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 20, 2014

To be fair the "staff" was pleasant and helpful. When we arrived I was asked for my credit card and I let the front desk I had payed ahead of time and they confirmed. We noticed the rooms did lack attention (the room we stayed appeared to have mold (black spots)on the upper walls in the bathroom) but the room... More

Was this review helpful? Yes 4
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Additional Information about Baymont Inn & Suites Helena

Address: 750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Helena 2.5*
Number of rooms: 56
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn

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