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Baymont Inn & Suites Helena

2.5 of 5
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750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
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Baymont Inn & Suites Helena
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Ranked #8 of 22 Hotels in Helena
A recent review
5 of 5 stars reviewed 2 days ago
MTGrizFan Missoula, MT
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54 reviews from our community

Traveler rating
    26
    15
    7
    4
    2
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28
14
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missoula, MT
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had to travel to Helena for a funeral and a family member booked rooms for all of us. I was not thrilled because I usually stay at 3 star chain hotels and I wasn't expecting much for such a low price hotel. I was pleasantly surprised! The room was clean and modern and the staff was incredibly helpful and... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

this was a Comfort Inn. the front desk was good, the rates reasonable, the room was clean and beds soft but comfortable and the breakfast was the same as you get at a best western. it was very quiet no noise from other guests or from traffic. i would stay here again.

Review collected in partnership with Baymont Inn & Suites

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Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for the nice review. I am glad that you found everything comfortable and to your liking. I am especially happy that you said you would stay with us again! I hope your next stay we can offer you even better service and give you a five star stay! We look forward to seeing you again--soon, I hope! Becky... More 

Calgary
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent. Reception, room, breakfast even complimentary Happy Hour wings. Will stay again, no question.

Review collected in partnership with Baymont Inn & Suites

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Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Five Star Review! Fabulous! Thank you so much for the delightful review! I love it when my Monday's start this way! Come back again...PLEASE! Thanks again for the kind words! Becky Henne General Manager More 

Sherwood Park
Top Contributor
54 reviews 54 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped without a reservation and were very happy with the cost of the rooms. The rooms were clean and the bed comfortable. They could have had more breakfast items out for the number of people booked in the hotel. The breakfast room is a bit small.

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Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for writing a review on Tripadvisor. I take every review to heart and appreciate every single one of them. It sounds as if we ran out of items during your breakfast while you stayed with us. I am so sorry. I will address this with my staff. I, too, wish we had a bigger lobby/ breakfast area. We... More 

Lethbridge, Canada
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for a family trip. The room , pool area was clean. For me a clean bed is the most important factor for choosing a hotel. Don't expect much from breakfast though. The pool is small but clean. The staff was helpful. If you are looking a budget hotel and not looking for too many features ( fridge,... More 

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Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your comments. We do pride ourselves on our clean rooms and I appreciate your mentioning them in your comments. I am so sorry that you found our breakfast to be disappointing. We do offer biscuits and gravy, scrambled eggs, link sausage, two flavors of make your own waffles, fresh fruit, four kinds of cereal, oatmeal, yogurt, danish,... More 

Belgrade, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel as we were in town for an athletic competition for my child. It was easily located, the rooms were clean and spacious. The pool was indoor, warm and clean. The breakfast was hot and had protein options. Things that could be improved: The housekeeping staff had left a bottle of febreeze in our room, we... More 

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Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your 5 Star Review! I was out of town for a few days---what a nice surprise I had waiting for me upon my return! I am so sorry that housekeeping left air freshener in your room and neglected to restock your supplies adequately. Thank you for letting me know so that I can discuss this... More 

Sioux Falls, South Dakota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Where do I start? This hotel is clean, the rooms are huge, the beds are comfortable, there are refrigerators in every room, the bathrooms are clean, the showers have great water pressure, the staff is SO friendly and go out of their way to accommodate the guests. When we were there, a particularly not good situation arose with some other... More 

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Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your heartfelt review. For you to recognize my staff the way you did is wonderful. They work so hard and it is nice when our guests notice! I am so sorry that you felt that the hot tub was too hot. We try to keep it at 102 degrees which is 2 degrees under the industry standard.... More 

Calgary, Canada
Top Contributor
103 reviews 103 reviews
21 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay all in all. It was only for one night but from what I observed it was a good deal over all. Grounds: Clean, well kept Bedrooms: Clean, new, very nice bedding, towels that were exceptionally soft - Bathtubs are too small, but are clean - bathrooms were well kept. Jacuzzi and swimming pool well kept, very clean and... More 

Was this review helpful? Yes
Becky H, General Manager at Baymont Inn & Suites Helena, responded to this review

WOW!!!! Thank you! Your review was a delight to read! Can't wait to share with my staff! PLEASE come see us again soon! We love happy guests here at the Baymont! Thanks again, you made my day! Becky Henne, General Manager More 

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