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All 22 Helena hotels

Baymont Inn & Suites Helena

2.5 of 5 Hotel   |   750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
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Baymont Inn & Suites Helena
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    This weekend 11/28/2014
    $72/night
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Ranked #12 of 22 Hotels in Helena
A recent review
5 of 5 stars reviewed 1 week ago
ann d Calgary, Canada
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80 reviews from our community

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    23
    10
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Billings, Montana
2 reviews
3 of 5 stars Reviewed 1 week ago

It was ok. Continental breakfast was not very good and the hot food was cold. Not very many choices on what to eat compared to other hotels. The rooms had posted that a towel on the floor means replace and a towel on rack means will reuse, we left them on the rack and they still replaced them all. That... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

I just received your review. I am so disappointed that we let you down on your recent visit. Rest assured that I will address all of these issues with my staff. I am most concerned with the fact that my employees told you that we had no towels. I am assuming that you may have been here last week when... More

Thompson Falls, Montana
1 review
3 of 5 stars Reviewed 4 weeks ago

Very handy location and friendly staff, rooms need updated but not that bad. Breakfast area was very small, not enough room to sit so didn't have breakfast.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your review! I loved the title of the review--it is great to know that we are in a "handy location" and that our staff was friendly! It is our goal to have every guest who stays with us give us a FIVE star rating. And we are working towards that goal every single day! For... More

1 review
4 of 5 stars Reviewed September 27, 2014

I Liked This Hotel, Better Than Comfort Inn, Its A Good Motel With No Elevator, My Room Is 201 And We Have To Take The Stairs, When We Are At The Room Its Clean But Old Air Conditioner, its A Amana and Its Loud like a Airplane, And The Bathroom Fan its Loud Too, Its Baron, The Tv is Zenith... More

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for your review of your stay. It was extremely helpful and I will be taking steps to replace the air conditioner and bathroom fan this week. I am so sorry if they disturbed your rest while at our hotel. I will definitely look into the TV and check the reception and operation of the television, too. Although I... More

Victoria, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 26, 2014

Arrived in Helena exhausted after a long drive from Yellowstone Park and stopped at Baymont Inn. Reception was very friendly and booked a suite. Rate was VERY reasonable and room was clean and comfortable. Continental breakfast was very good with lots of choice compared to other hotels. Overall, a very pleasant experience and highly recommended for those traveling through Helena.

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

Thank you so much for your high praise! We appreciate all responses, as we can learn and make necessary changes, but ones like yours really make my day! We like to think that we do offer a great value to our guests and take pride in ensuring that our customers have a wonderful stay. I am delighted that we fulfilled... More

Helena
1 review
4 of 5 stars Reviewed September 23, 2014

Great value for money as they offered a 20% discount for staying 3 nights or more. Rooms were quiet and recently remodelled. Road traffic was a minor irritant necessitating the window to be closed at night. Friendly and helpful staff and Manager. Overall a very pleasant experience for me during this stay.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Manager46151, General Manager at Baymont Inn & Suites Helena, responded to this review

It was wonderful having you stay at our hotel in Helena! Another review that made my day! Thank you so much for writing Trip Advisor about your visit to our property. We do have a wonderful staff and each day we learn better ways to serve our guests. We have a ways to go, but we are working on making... More

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Additional Information about Baymont Inn & Suites Helena

Address: 750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Helena 2.5*
Number of rooms: 56
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn

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