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All 22 Helena hotels

Baymont Inn & Suites Helena

2.0 of 5 Hotel   |   750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
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Baymont Inn & Suites Helena
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45%
Ranked #14 of 22 hotels in Helena
A recent review
3 of 5 stars reviewed 2 weeks ago
WiTraveler17 Milwaukee, Wisconsin
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  • Reviews (60)
  • Photos (13)
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60 people have reviewed this hotel

Traveler rating
    12
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    20
    8
    6
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21
17
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Norwalk, Iowa
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This is probably the most outdated hotel I have ever stayed in. It is changing from Comfort Inn to Baymont Inn and they are in the process of doing some much needed updating. there is NO elevator! seriously, no elevator. Having rooms on the 2nd floor isn't bad until you carry up your luggage and with a toddler that is... More

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Helena, Montana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

listen to : cnoland, I booked a single bed room online, when I arrived I was treated like, I didn't know what I was talking about(age23) until, management got involved. after that the room I had booked was given away and me and my GF were given 2 twin beds to share. like really! honestly the staff are good (except... More

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Comfort Inn is undergoing a name change to Belmont. The hotel is a relic of the 70's. While clean and commanded by a very friendly staff, it struggled to accomodate simple needs like towels and working wifi. To their credit, each of our concerns was resolved by the staff. This isn't a five star hotel, but neither is its... More

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Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2014

I checked in based on my Choice card and the reviews on this site. This is the worst hotel I have ever stayed in. I travel often. I am certain that the hotel housekeeping does the best they can with the outdated facility they work with. It was clean and the front desk was very nice. That is the end... More

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Tabitha G, Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to complete our Trip Advisor survey. I would like to apologize for the dated furniture and bedding. The hotel is an older property and we try to keep everything in as best shape as possible. We are working on getting things up to a more comfortable level, certain things are just holding us back... More

Southwest Montana
Top Contributor
58 reviews 58 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 30, 2014

We stayed there for 2 nights in January for the Cabin Fever Antiques Show. The staff were very nice and made us feel welcome. It seems we always need some small thing and they were more than happy to accomodate us. The rooms were not huge, but clean. It was very cold, but our room stayed nice and toasty. We... More

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Tabitha G, Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to complete our Trip Advisor survey. Feedback from our guest is very important to us and I'm happy to hear you enjoyed your stay. We do try our best to make every trip and enjoyable experience for our guests and its nice to see our efforts working. Thank you again for your kind words... More

Oxford, Alabama
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 22, 2014

Furniture in room tired, needs replaced. Mattress awesome. Window had no way to lock and could be opened from outside (at ground level)...not good deal if you are concerned about personal safety. Also exterior rear door was either 100% stuck closed (worked after they literally kicked it open...then wouldn't stay closed...again safety issue). Front desk clerk talked repeatedly to owner... More

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Tabitha G, Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for completing our Trip Advisor Survey. I do apologize about the back door being an issue, I did get my maintenance staff on that immediately. I don't know what desk agent told you it had been like that for a while, but I can assure you it hasn't. We got it fixed at the end of last year... More

Calgary/Alberta/Canada
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 8, 2014

Just spent two nights at the Comfort Inn in Helena MT. VERY Friendly staff, always smiling, made you feel welcome. Room was very modern, king bed was extremely comfortable. Bathroom was just big enough, maybe a tad small, but hey, as long as it has all the amenities, who cares. Nice that they gave you a nice padded chair and... More

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Tabitha G, Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to complete the Trip Advisor survey. Allow me to apologize for the breakfast not being up to standard. I have talked with our breakfast staff to ensure the eggs are made properly. As you know, we have a very small breakfast area with limited space to have a large variety of items, but we... More

Walla Walla, WA
Top Contributor
85 reviews 85 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 29, 2014

We came to town for a few days of business. Comfort Inns are always a good place for a reasonable price and this is another example of that. The view from the room was great...mountains everywhere and the Big Sky above. The staff was courteous and efficient. The room was clean and tidy but I didn't like the bedding very... More

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Tabitha G, Manager at Baymont Inn & Suites Helena, responded to this review

Thank you for taking the time to complete the Tip Advisor survey. We love to hear when our guests had a nice stay. I would like to apologize about the bedding, it is in our plans for the future to be replacing them. It's good to know our efforts in the past few months have payed off to give our... More

Dallas, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 24, 2014

Drove all the way from Texas to find this gem! We have stayed in several Comfort Inn hotels but this one is by far the nicest! 2 adults and 3 teens fit just fine in the 2 queen/ pullout sofa room. Pet friendly, yet no detectable pet odors. Very clean hotel. Very friendly and accommodating staff. Fresh cookies at the... More

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
5 of 5 stars Reviewed March 22, 2014

We choose this Hotel as one of our party had stayed there last in 2013. Well it was great from check-In to Departure. The room was well kept, bedding was good and accents also added to the feel. The breakfast is done with a yellow slip of paper were you make choices as to what you want. Hand it to... More

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Additional Information about Baymont Inn & Suites Helena

Address: 750 Fee St., Helena, MT 59601 (Formerly Helena Comfort Inn)
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Helena 2*
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Also Known As:
Comfort Inn Helena
Helena Comfort Inn

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
56

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