We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn Helena

Hotel website
Hotel deals
Hotel packages
2150 11th Avenue, Helena, MT 59601
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Fairfield Inn Helena
Professional photos View all
Browse nearby
Fairfield Inn Helena
Fairfield Inn Helena
Fairfield Inn Helena
Share an Experience

94 reviews from our community

Traveler rating
    22
    31
    22
    12
    7
See reviews for
27
24
7
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (13)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (14)
All months
Bozeman, Montana
1 review
4 of 5 stars Reviewed 3 days ago NEW

I recently visited on a business trip. Kaela went over and above the call of duty. She was professional, helpful, kind and engaged. I was very appreciative of her ability to rectify a reservation that was not easy to solve.

Was this review helpful? Yes
Plains, Montana
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel staff (front desk and breakfast staff) was very friendly and helpful. The room was inviting, very clean, and the bed was comfortable. The complimentary breakfast had a nice selection, and was convenient for me each morning before my business classes. I would highly recommend the Fairfield Inn in Helena! Thank you for a pleasurable stay!

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

This hotel was immaculate. Housekeeping does a fantastic job. From the time we walked in we heard these two phrases over and over - "May I help you" and "We're glad to see you". Front desk is very helpful and friendly. On my departure they ordered the cab, double checked and then made sure all was OK when it arrived... More 

Was this review helpful? Yes 1
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

John M, Thank you for the fabulous review you left us. It is always great to hear about our guest's experiences and advice for other travelers. You are very accurate when you say Helena can be difficult to get around in, but there is a very interesting reason why. As with most towns Helena is very rich in history and... More 

Boise, Idaho
1 review
5 of 5 stars Reviewed February 3, 2015

Great hotel with a friendly staff. Rooms are clean. Beds are very comfortable. Towels are great. Breakfast offerings are good. Fitness center in good shape. Great location. Easy to get work done in room.

Was this review helpful? Yes
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Michael E, Thank you for leaving such a great review for your fellow travelers to utilize. Our staff has been training and working hard to make our guests have the most productive stay they can. I hope you had the opportunity to use our newly remodeled pool and hot tub. See you on your next trip. Chantelle M, General Manager More 

Sherwood Park, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

We have stayed her several times travelling to and from California and have always had a good experience. This trip we had a new owner and new staff all of who were most pleasant and accommodating. Danielle, the new manager went above and beyond in her concern for our comfort as did everyone else. top notch stay.

Was this review helpful? Yes
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Mervin B, Thank you for taking the time to leave such positive feedback for your fellow travelers. We look forward to your return trip to Helena. Safe travels! Chantelle M, General Manager More 

Senior Contributor
48 reviews 48 reviews
48 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 11, 2015

Stayed one night at this hotel. Staff were friendly and helpful. Standard Fairfield Inn accommodations and breakfast fare. Not a lot of eating options in area but staff were helpful with suggestions. We were given a very nice snack pack when we arrived and it was handy to have a microwave in the room.

Was this review helpful? Yes
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Rdabca, We are constantly looking for ways to improve your travel experience and are currently working on providing different options for breakfast. Helena offers many great dining establishments and I hope my staff was able to point you in the right direction. More 

Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 11, 2014

Six months ago, I left a rather scathing review of the Fairfield Inn in Helena; only because they had fallen from the quality service and breakfast they used to offer. A few days ago, I stayed at the Fairfield hoping things had improved, and yes they have. The breakfast was back up to par and the kitchen area was greatly... More 

Was this review helpful? Yes 1
Tucson, Arizona
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 9, 2014

The room was comfortable and clean. I would comment on the breakfast, but the room information booklet stated that the breakfast was served to 9:30am. But when we got down to the serving area, all of the food had been cleared away. Found out that the breakfast was now only served to 9:00am. When I mentioned this when checking out... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 16, 2014 via mobile

I left the Days Inn across the street for lack of wifi and was glad I did. this hotel was much cleaner and brighter and not only was the wifi free, it was fast. My work apps are bandwidth hogs and the wifi handled it like a champ.

Was this review helpful? Yes 1
SLEEPINN_BILLINGS, Guest Relations Manager at Fairfield Inn Helena, responded to this review

Dear Traveler, Thank you so much for taking the time out of your busy schedule to take our survey and post feedback regarding your stay with us. Your input is very important to us as we strive to provide the best experience for all our guests. I am very pleased to hear that your stay was no exception. Thank you... More 

Fairfax, Virginia
Top Contributor
84 reviews 84 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 27, 2014

I travel frequently and stay in Marriott properties when possible. While the check-in went well and my room-based on my Marriott elite preferences- were satisfied, the 2 night stay was less than expected. Checking in on Sunday, I'd expected and even hoped to see my select NFL game in the room. However the lower channels cable reception (channel 77 and... More 

Was this review helpful? Yes
Leah L, General Manager at Fairfield Inn Helena, responded to this review

Dear memjfi1, I really apologize for all the issues you had while staying with us. Unfortunetly we were in the middle of upgrading our television system. However you are right that you should have been notified at check in. If you would like to give me your name I would be more than happy to give you some conpensation for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question