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Fairfield Inn Helena

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2150 11th Avenue, Helena, MT 59601
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Fairfield Inn Helena
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Fairfield Inn Helena
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • English first
  • German first
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English first
  • All months
    (107)
  • Mar-May only
    (17)
  • Jun-Aug only
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Newport Beach, California
Level Contributor
159 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here twice in July. Room was clean and comfortable, A/C easy to adjust. Friendly helpful staff. Breakfast was wonderful and the fellow who prepared and served it did a great job. Convenient to airport

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Level Contributor
23 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We are Marriott regulars, this Fairfield Inn told us on check in they would fix anything to make our stay a 10. Carpet damp in room, had just been cleaned, why put us there? my socks were soaked! i had a special ad from Yellowstone to Helena you get a souvenir, no ones knows what it is about despite the... More 

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san francisco, ca
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Affordable, very friendly desk and housekeeeping staff, conveniences including better wifi (free) than the "destination resort" we were headed to after our stopover. Edible free breakfast. A good chain hotel. Will probably never be back in Helena but would choose this chain.

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Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Robin, Thank you for leaving your kind words for future travelers. If you make it back this way we hope to see you. Chantelle M, General Manager More 

Pawtucket, Rhode Island
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While leaving Yellowstone, my friend's windshield cracked. The hotel was very easy to find and the staff was so friendly. They immediately helped us all relax! They gave us directions to Glacier National Park so that we were able to avoid the logging trucks (and another cracked windshield). There is laundry on site, which was especially helpful between National Parks.... More 

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Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Kerrie, We are so happy that you ended up enjoying your trip with all of the adversity you faced! I hope the Glacier hiking book I gave you was very beneficial. See you on your next trip. Chantelle M, General Manager More 

Johnson City, Tennessee
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped here to divide the drive between the two parks mentioned above. The motel was very clean and had a nice continental breakfast. We were able to catch up on our laundry with the guest laundry services. The outdoor pool was very refreshing since it was so hot outside.

Was this review helpful? Yes 1
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear GrandMonie, I am happy that we were able to help you relax between your park adventures. My staff works very hard to provide our guests with the customer service and cleanliness that they deserve. We hope to see you again. Chantelle M, General Manager More 

Los Angeles, California
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was a lifesaver. While in Yellowstone, my windshield was cracked. After calling several companies, I finally found a place in Helena that would repair it the next day. Well, I drove to the Helena Fairfield as the crack widened and my stress increased only to be greeted by the calm happy faces at the front desk. The manager... More 

Was this review helpful? Yes 2
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Dylansmommy, I am so happy that we were able to help you out so much. We knew you were having a rough go of it as soon as you walked through the door. I hope you were able to get a lot of use out of the Glacier Hiking Guide. We look forward to your next adventure that brings... More 

Cheyenne Wells, Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The team at Fairfield were our saviours! Against my wishes, my wife had made reservations for six of us elsewhere. When we arrived, we learned there would only be beds for 4! A quick trip to the Fairfield and we had better, cleaner, adjoining rooms that we could check in to early. The breakfast was on the higher end of... More 

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Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Jeff N, I am so happy to hear that we were able to accommodate you on your recent stay with us. We strive to provide the cleanest and best rooms in Helena for our guests. We listen to our guests and when they request specific items on the breakfast bar we certainly try to provide the items because we... More 

alabama
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has it all: refrigerators and microwaves in every room; extra plugs on the lamp between the beds; bacon, link sausage, sausage gravy, fresh fruit, and all the other usuals for breakfast; indoor pool; senior safety bar beside the tub and a non-slip safety mat; great location near a mall, Capitol, and interstate; and near Village Pizza, a great... More 

Was this review helpful? Yes
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Jamesbond44, Thank you for naming us the best overall Fairfield you have stayed at - that means a lot to myself and my staff. I have shared your kind words with them and they are thrilled to hear that their hard work is paying off. We look forward to your next visit with us. Chantelle M. General Manager More 

Level Contributor
254 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed June 4, 2015

This is a great hotel located close to the highway. We arrived early and we happy that they were able to get us into our room right away. The room was spacious and comfortable. The king bed was very comfortable. The breakfast was well stocked with waffles, eggs, biscuits, bacon and sausage. The staff were all helpful and courteous. We... More 

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Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Travelgirlslife, Thank you for your wonderful comments on our property and we are always happy to accommodate our guests with early check ins if at all possible. We are very proud of our rooms and our breakfast and are thrilled that you enjoyed them. The staff is always working on providing excellent customer service! Thank you, Chantelle M. General... More 

Natrona County
Level Contributor
111 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed here as a family group attending a funeral. The staff could not have been more pleasant or helpful. Check in was efficient & we were given all the info we needed about the hotel. One of our 2 bed rooms was larger than the other and a family of 3 shared it comfortably. The beds were comfortable. The... More 

Was this review helpful? Yes
Chantelle M, General Manager at Fairfield Inn Helena, responded to this review

Dear Takemeaway79, Thank you for the kind words regarding the courteousness of my staff. We were very sorry to hear of your loss and tried to make your stay with us as easy and comfortable as possible. We have looked into the noise that the PTAC unit was making and could discover no issues with it, but we are keeping... More 

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