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Hotel class 2.0 of 5
2200 11th Avenue, Helena, MT 59601-4843
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Best fare found from Phoenix to Helena: $332

Reviews you can trust

70% Do not recommend
2.0 of 5 stars 10 reviews
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All (10)
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[ Date ] [ Rating ]
POOR MANAGER
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1 of 5 stars
soundmind   1 contribution
Wy
Sep 28, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I was standing in the lobby waiting to see about aroom. A bus was in the lot. I thought it would take a few moments befor the clerk could help, not no 30 minutes!!!. A women behind the desk, later I found out she is the general manager for this hotel. There is some kind of mix up with bags,... more

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3 of 5 stars
Herhims   2 contributions
Mosinee, WI
Aug 26, 2009 | Trip type: Family
0/2 found this review helpful

Warm cookies at check in were a nice touch. We had two rooms. Traffic noise in ours, but other room was quiet. The omelettes at breakfast were great. more

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1 of 5 stars
NatashaH   19 contributions
Bozeman, Montana
Aug 11, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Staff was rude. Bed had pubic hair on the sheets. The tub had a greasy dirt ring around it and tons of hair. It appeared that someone had shaved a gorrilla. Went to front desk checked out and left. more

Management response from
lossiedaro, General Manager

We have received the "Pride of Super 8" award and have not had any comment of unclean rooms except this one.............the opposite is true!

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1 of 5 stars
LW-in-CA   1 contribution
San Jose, CA
Jul 27, 2009 | Trip type: Family
2/2 found this review helpful

Arrived late to find first the hallway and then the room so STINKING of urine that it irrited the eyes and gave me a sore throat - both my Daughter and myself smelled this fecal mess. Okay, maybe another room would be better, I mean, it was 9:00pm already? Called & spoke with the Front Desk Clerk (with lots of... more

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1 of 5 stars
roxy1031   8 contributions
Outlook, Saskatchewan
Feb 25, 2009 | Trip type: Family
2/2 found this review helpful

I wouln't stay here again, rooms were not clean and breakfast servers were not too interested in serving breakfast. more

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3 of 5 stars
lpetruch   6 contributions
camrose, alberta, canada
Sep 10, 2007 | Trip type: Couples
0/2 found this review helpful

The decor wasn't fancy and could use some updating but for a one night stopover it met our needs. more

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5 of 5 stars
theCanadianKids   1 contribution
Vancouver Island
May 14, 2007
0/2 found this review helpful

My family and I stayed here for a week with our dog and felt very welcome. All of the staff knew us by name the second day we were there. The room was a basic hotel room so we weren't expecting some grand suite. However, there were always plenty of fresh towels and any time we had the smallest issue,... more

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1 of 5 stars
MasqueradeBall   2 contributions
Helena, MT
Feb 15, 2007
2/2 found this review helpful

My dad chose to stay here because it was inexpensive. My husband opened the door that separates the smoking rooms from the non-smoking rooms and "KABOOM" a thick wall of smoke hit us. Immediately we had bad feelings about him staying there. We tried to talk him out of staying there, but he insisted it was "OK". The next morning... more

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1 of 5 stars
crabbyjo   1 contribution
montana
Aug 3, 2006
5/5 found this review helpful

We made reservations here two weeks ago, checked in, opened the door to the room, and it was filthy ...hair in and around the small bathroom sink, hair in the bathtub, mirrors were filthy, floor looked like it hadnt been vacumned in quite some time. Im not a picky person, but this was unacceptable..I called the front desk, was told... more

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1 of 5 stars
msdj   96 contributions
Beaverton, OR
Jul 19, 2004
17/18 found this review helpful

We went up to our room and opened the door to find someone in the room. I left my husband up on the 3rd floor with our bags and went down to the front desk. When I told him what happened, he said "That's the 3rd time this has happened to me." He told me the people were supposed to... more

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Super 8 Helena Also Known As

  • Super Eight Helena
  • Helena Super 8
  • Helena Super Eight
Address: 2200 11th Avenue, Helena, MT 59601-4843
Helena Hotels Super 8 Helena
2.0/5.0
10