We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 22 Helena hotels

Holiday Inn Helena

3.0 of 5 Hotel   |   22 N Last Chance Gulch, Helena, MT 59601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Helena to your Saves list
Holiday Inn Helena
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
71%
Ranked #10 of 22 hotels in Helena
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
akmoma Montana City, Montana
Write a Review

79 people have reviewed this hotel

Traveler rating
    25
    30
    16
    5
    3
See reviews for
13
21
8
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Montana City, Montana
Top Contributor
85 reviews 85 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed yesterday NEW

We rarely venture away from the Hilton family of hotels but due to the location of this one compared to the Hampton in Helena we opted to stay here. I am glad we did. We requested a room on a high floor (7 floors) and front desk granted our request. We had a king room with a balcony overlooking the... More

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I come here once a year. It's a nice hotel and good location, the rooms are fine, holiday inn quality. But this stay, the bathroom was very dirty. Brown Hair everywhere, and the toilet seat was not cleaned. I passed it on to front desk who seemed to take a little offense to my complaint. Though she she say she'd... More

Was this review helpful? Yes
Montana
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front of the hotel is on a pedestrian-only mall but the back and the parking lot is easily accessible by car. The rooms are what you would expect from a Holiday Inn. The restaurant/bar had a nice atmosphere and excellent service. It seemed popular with locals.

Was this review helpful? Yes
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Thank you for your response and we are happy that you enjoyed your time here at the Holiday Inn Downtown. We hope nexttime you are here you will have a chance to enjoy all the history of the pedestrian mall and how it started. We hope to see you in the near future and you choose us once again for... More

Calgary, Canada
Top Contributor
186 reviews 186 reviews
83 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 9, 2014

I stayed at this hotel while on a road trip through Montana. The hotel is located in the downtown area of Helena. It was a bit hard to find the car entrance as the main entrance is off of the pedestrian mall walkway. Check-in was quick and I was soon in my room. The room was nice and spacious with... More

Was this review helpful? Yes
kfleming71, Front Office Manager at Holiday Inn Helena, responded to this review

Thank you for staying with the Holiday Inn Helena. We appreciate all reviews good or bad. Our beds are just the BEST and we have several guests who have purchased them from time to time. We hope that should your travels return you to Helena, that you choose us for your lodging needs. Staff and Management Thank You. More

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 20, 2014

We stay at Holiday Inns regularly so I am aware of their general standards. This one was ok nothing special, but neither is Helena itself compared to the rest of Montana. The staff were very friendly and helpful at checkin. The rooms are relatively basic, clean, but the bathrooms could do with a small upgrade. I got the impression a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Helena, responded to this review

Dear outdoor21, Thank you very much for your comments. I am delighted that you found our staff to be helpful and location convenient. I am sorry that some aspects of our hotel facilities did not meet your expectations. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades. Again, thank you for... More

Bozeman, Mt
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 23, 2013

Better than average hotel. This was my first stay since it became a Holiday Inn four or so years ago. Location couldn't be better being downtown near the brewery and the walking mall. The front desk gal was lovely and very accommodating. The room felt very clean and they bed was comfortable with a decent LCD TV. There was a... More

Was this review helpful? Yes
Joshua R, Manager at Holiday Inn Helena, responded to this review

Absaroka, Thank you for your insight on your first stay with us since we became a part of the IHG Holiday Inn Branded Family. It sounds as if you had a great time here in Helena and hopefully you were able to experience the great biking Helena has to offer! When it comes to our balconied rooms, we do have... More

Calgary
Top Contributor
125 reviews 125 reviews
79 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 5, 2013

I have stayed at the Holiday Inn in downtown Helena twice, and would definitely recommend it. It is so nice to be in a vibrant and interesting downtown, with great restaurants to choose from within easy walking distance. The rooms are good and reasonably quiet. The breakfast room is rather dark and uninviting, but the food was good.

Was this review helpful? Yes
Joshua R, Manager at Holiday Inn Helena, responded to this review

Hikermeister, Thank you for another great review! We greatly appreciate your business and look forward to your return in the future. I would like to recommend that you try the seating in our sports bar, where the light comes through the surrounding windows. It is much more vibrant than the dining in our vino bar area. A lot of our... More

Wenatchee, WA
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2013

We really checked the reviews before choosing a hotel. The negative comments seemed insignifcant to us & we're glad we chose this one. It's a lovely older Holiday Inn that has been beautifully maintained. It has a sports bar/restaurant (called the Quarry) with excellent food & very attentive staff. We enjoyed the outdoor seating area for dinner. Our room was... More

Was this review helpful? Yes
Joshua R, Manager at Holiday Inn Helena, responded to this review

Margaret2009, Thank you so much for such a wonderful review! We greatly appreciate you giving us a try aside from the negative reviews we've received in the past. We do our very best to fulfill all our guest's request and expectations and we are very happy to hear we've met yours. If you ever have the opportunity to stay again... More

Hythe
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 12, 2013

Has to be in one of the best locations in downtown Helena, the front doors open right onto the pedestrianized main street and the rear doors are right next to the car park which makes it really easy to unload. Parking is free, they give you a display pass on check in. I received a very good welcome on checking... More

Was this review helpful? Yes
Joshua R, Manager at Holiday Inn Helena, responded to this review

John D, Thank you for you review Sir! You and your family member were a pleasure to have in house. From all of us here at the Holiday Inn Downtown Helena and The Quarry Bar & Grille we wish you the very best in your travels and we hope to see you again one day! Joshua L. Rodrigues Assistant General... More

Montana
Top Contributor
91 reviews 91 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 9, 2013

How To Make A Hotel Customer Unhappy: 1. Send me up to my room, only to have to carry my bags back down because the key lock turns green, but doesn't open. 2. Tell me, "Oh, you have to pull the door handle up, not push it down. Sorry we forgot to tell you that." Yeah, you are different from... More

Was this review helpful? Yes
Joshua R, Manager at Holiday Inn Helena, responded to this review

ITravelMontana, Thank you for sharing your concerns so we may improve our service. Our hotel locks from time to time lose their catch inside the mechanisms when they are slammed shut repeatedly causing the door only to be opened by pulling up on the handle. This is an issue we have been dealing with quite frequently. Unfortunately as things are... More

Been to Holiday Inn Helena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Helena

Also Known As:
Holiday Inn Helena Hotel
Holiday Inn Helena Hotel Helena
Park Plaza Helena
Park Plaza Hotel Helena
Helena Park Plaza
Address: 22 N Last Chance Gulch, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 22 hotels in Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Helena 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Priceline, Orbitz, Expedia, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Helena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Helena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.