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Jorgenson's Inn & Suites

#8 of 22 Hotels in Helena
Certificate of Excellence
GreenLeadersSilver level
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1714 11th Ave., Helena, MT 59601
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Best prices for: 1 room 1 guest
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Jorgenson's Inn & Suites
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245 reviews from our community

Traveler rating
    96
    86
    37
    16
    10
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62
52
21
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (56)
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Deer Lodge
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We had the best time at Jorgensons!! Great room, restaurant, lounge, and casino. Great place to take a break. The staff was so nice and helpful. The breakfast the next day was so good. Jorgensons is one of our favorite places!!

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Seattle, Washington
1 review
5 of 5 stars Reviewed 1 week ago

Thank you for the great stay! The free shuttle is incredible and very convenient. I interacted with five or six staff and each one was great. Huge variety of TV channels, free wifi, free hot breakfast, comfortable beds; what else could you hope for? I'll definitely stay here again the next time I'm in Helena!

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JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks! We look forward to having you back! More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I arrived late at night and checked in around 11pm. After a 7 hour drive I got directly in bed and about twenty minutes later I felt something crawling on me. I got out of bed and saw a stripe of bites down my back to the top of my leg. (Fast little sucker!) When I went back to inspect... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

I'm sorry. 7 months later and I'm still sorry that you feel neglected. I knew about your room. We immediately had EcoLab come in, investigate, and clean any issues. I called the phone number on your reservation and left a message. I never did receive an email, let alone one with pictures. I didn't need the pictures, I believed you.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Beds were comfortable, room is in good condition. Friday morning went to take shower and only got COLD water, think what problem was that the water heater could not keep up with other people showering in other rooms, Saturday and Sunday mornings showers were good. The complimented breakfast meal was good, I will probably stay there again next time I... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Sorry about the cold shower. We're not sure what may have caused it - our heating plant is able to keep up and we had no other complaints. We're sure you'll have hot water next time! More 

Altoona, Pennsylvania
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

This was the site chosen for a legislative breakfast meeting. I arrived the night before and had a nice dinner in the lounge and then had a few beverages. The atmosphere was nice and the lounge was surprisingly full. The rooms were clean and adequate. The people at the front desk was very helpful and pleasant. The layout of the... More 

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Great Falls, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2015

I stay at Jorgenson's about 6-8 times a year. We have meetings in the banquet rooms. They offer a very good complimentary breakfast in the restaurant. The staff is always very friendly. They just opened up the newly remodeled pool and hot tub area. They have a small lounge that is usually full of very nice people. Keep in mind... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks for letting us know that we're doing a great job. Glad you enjoy all the extra perks we offer. We look forward to having you back! More 

Montana
Top Contributor
50 reviews 50 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

Our room was comfortable and quiet, a little small but no complaints. We like this place because the room rate includes a full breakfast in the hotel cafe. The staff is friendly and helpful . Parking is plentiful and location is near capital buildings.

Was this review helpful? Yes 1
Billings, Montana
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 6, 2015

I have stayed at this hotel multiple times on business trips and it seems to get worse every time. The workers are friendly but check-in/checkout is a slow process. The hotel has a smell that is much like smoke but says it is a non-smoking hotel. It was quite cold in the room so I turned on the heater which... More 

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JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

I'm sorry you experienced any of these issues, let alone all of them. We hold ourselves to a higher standard and we are going through every room on property to figure out what room you were in and why it was in such poor condition. I have also spoken to our desk staff about having guests in the lobby during... More 

Hardin, Montana
1 review
4 of 5 stars Reviewed February 6, 2015

I stayed here for a business trip. The room was small but quiet. The climate control was great and the bedding soft and comfy. There was a great fridge and microwave in the room. The bathroom was tiny and the tub leaked but I never heard it. There was an excellent complimentary breakfast at the in-hotel restaurant and the Inn... More 

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Lethbridge, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed there for 3 nights - Good service - The main building is a little more money but also nicer and no need to go outside for the breakfast - the breakfast was in their restaurant so it was the full meal deal which to purchase was around $12.00 per person per day so good value. Good location -... More 

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