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Jorgenson's Inn & Suites

#9 of 22 Hotels in Helena
Certificate of Excellence
GreenLeadersSilver level
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1714 11th Ave., Helena, MT 59601
Best prices for: 1 room 1 guest
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Jorgenson's Inn & Suites
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Jorgenson's Inn & Suites
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249 reviews from our community

Traveler rating
    97
    89
    37
    16
    10
See reviews for
63
54
21
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I recently dealt with Lincoln and then Anny at the front desk. These two are very nice and easy going people. They did go the extra mile for my comfort. Their work area is in need an upgrade. The room we stayed in was on the new side. It was a nice room, clean and affordable. I would choose a... More 

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St. Albert, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed only one night as we were on our way to another city. The room was clean and the beds were very comfortable. The staff at the front desk were very friendly and coffee and tea were available all the time. The price of the room was very reasonable and a hot breakfast in the restaurant was included. If... More 

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Baker, Montana, USA
Top Contributor
54 reviews 54 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel / motel has been a Helena institution for decades. I have stayed here many times in the past, and it seems that the owners are constantly updating it to keep it current. This trip I found a screaming deal on Expedia ($65) which I couldn't resist. Previously, I had stayed in the multistory hotel section. This time I... More 

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Red Lodge, Montana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived at Jorgenson's after a long drive and checked in to our first room in the "west wing" to discover the heater didn't work (only blew cold air). Not good for small children, so my husband went back to the desk and asked for assistance. We were moved to another room a few doors down and we were pleased... More 

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Deer Lodge
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We had the best time at Jorgensons!! Great room, restaurant, lounge, and casino. Great place to take a break. The staff was so nice and helpful. The breakfast the next day was so good. Jorgensons is one of our favorite places!!

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Seattle, Washington
1 review
5 of 5 stars Reviewed March 18, 2015

Thank you for the great stay! The free shuttle is incredible and very convenient. I interacted with five or six staff and each one was great. Huge variety of TV channels, free wifi, free hot breakfast, comfortable beds; what else could you hope for? I'll definitely stay here again the next time I'm in Helena!

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JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks! We look forward to having you back! More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 18, 2015

I arrived late at night and checked in around 11pm. After a 7 hour drive I got directly in bed and about twenty minutes later I felt something crawling on me. I got out of bed and saw a stripe of bites down my back to the top of my leg. (Fast little sucker!) When I went back to inspect... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

I'm sorry. 7 months later and I'm still sorry that you feel neglected. I knew about your room. We immediately had EcoLab come in, investigate, and clean any issues. I called the phone number on your reservation and left a message. I never did receive an email, let alone one with pictures. I didn't need the pictures, I believed you.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2015

Beds were comfortable, room is in good condition. Friday morning went to take shower and only got COLD water, think what problem was that the water heater could not keep up with other people showering in other rooms, Saturday and Sunday mornings showers were good. The complimented breakfast meal was good, I will probably stay there again next time I... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Sorry about the cold shower. We're not sure what may have caused it - our heating plant is able to keep up and we had no other complaints. We're sure you'll have hot water next time! More 

Altoona, Pennsylvania
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2015

This was the site chosen for a legislative breakfast meeting. I arrived the night before and had a nice dinner in the lounge and then had a few beverages. The atmosphere was nice and the lounge was surprisingly full. The rooms were clean and adequate. The people at the front desk was very helpful and pleasant. The layout of the... More 

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Great Falls, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2015

I stay at Jorgenson's about 6-8 times a year. We have meetings in the banquet rooms. They offer a very good complimentary breakfast in the restaurant. The staff is always very friendly. They just opened up the newly remodeled pool and hot tub area. They have a small lounge that is usually full of very nice people. Keep in mind... More 

Was this review helpful? Yes 1
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this review

Thanks for letting us know that we're doing a great job. Glad you enjoy all the extra perks we offer. We look forward to having you back! More 

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