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All 22 Helena hotels

Red Lion Colonial Hotel

3.0 of 5 Hotel   |   2301 Colonial Drive, Helena, MT 59601
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65%
Ranked #10 of 22 hotels in Helena
A recent review
5 of 5 stars reviewed yesterday
Richard C Helena
  • Reviews (64)
  • Photos (13)
  • Amenities
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  • Room tips (18)
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64 people have reviewed this hotel

Traveler rating
    20
    22
    12
    6
    4
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15
12
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Helena
1 review
5 of 5 stars Reviewed yesterday NEW

Could not has asked for more! They were doing some construction but you would be hard pressed to make an issue of it. Very clean and quiet all in all maybe the best stay in any hotel ever, sorry I didn't get some staff names as they should have been given credit for a great stay!

Review collected in partnership with Red Lion Hotels

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Sturgeon Bay, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The room was clean, the air conditioning worked wonderfully on the very hot days we were there. No continental breakfast but you could order from the attached restaurant for a charge. Only real problems were the internet. We were unable to get connection and when we called the front desk the girl who answered just said "hmm' and gave us... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Jason W, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review, we are happy to hear that you enjoyed our hotel! However, we regret to hear that you were not able to connect to the internet and that you did not have a guest directory available in your room. Thank you for taking the time to bring these issues to our attention. We definitely should have... More

Helena
1 review
2 of 5 stars Reviewed 6 days ago NEW

It was a huge disappointment that neither the outdoor or indoor pool was available and with no warning. The internet was hard to connect to with both my smartphone and laptop, which may be due to the unsecured network. I tried asking the front desk for things to due in the area, and received a simple there are fire works... More

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
Jason W, Director of Sales at Red Lion Colonial Hotel, responded to this review

Dear Rebecca, On behalf of the Red Lion Colonial, I wanted to write to thank you for the comments you provided about your recent experience at our property, and apologize for what was clearly an unsatisfactory stay. We are extremely disappointed that we let you down, particularly with our communication regarding things to do in Helena, our pool closures and... More

Taber
Contributor
11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was travelling with my daughter and her four children. The room was clean and large. They were happy to provide a pack and play for the baby and a cot for the extra child. We found the hotel to be conveniently located, clean and quiet. I would stay there again.

Was this review helpful? Yes
HelenaColonial, Manager at Red Lion Colonial Hotel, responded to this review

Hello Denise, Thank you for your review! We are very pleased to hear that you enjoyed your stay here with your family! We greatly appreciate your kind words about our charming hotel, and we also thank you for helping us spread the word about our services to other travelers. Please feel free to contact me directly if I can ever... More

Alberta
Top Contributor
60 reviews 60 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here from the front desk to servers were friendly, interested in our visit and down right fun. Nothing was too much trouble for them. The room attendants were highly over worked due to a large conference meeting there but always had a smile and all interactions were positive and pleasant. The hotel is being renovated, which is good.... More

Was this review helpful? Yes
HelenaColonial, Manager at Red Lion Colonial Hotel, responded to this review

Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel and exceptional staff! We truly appreciate your business, and hope you have the chance to visit us again in the near future! Sincerely, Management More

Alberta
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had just left a state where we were informed we were tax exempt because of the Canadian province we live in. So I asked the young lady who was checking us in if we were exempt from the room tax? Just a simple question, she didn't know and there were three employees standing near the desk so she asked... More

Was this review helpful? Yes 2
HelenaColonial, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for providing your feedback on your recent stay with us. I am glad you enjoyed the beauty and cleanliness of our hotel, but I'm sorry to hear that our staff did not act with more professionalism during your check in. Please accept our sincerest apologies, there is no excuse for that type of conversation. We will certainly address... More

Alva, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Red Lion is apparently a regional chain. This was our first stop in one. It will not be our last. Reservation staff was very considerate as I have a bit of a special need. The room was spacious and the food on premises was above average. All in all a very good value

Was this review helpful? Yes
Caitlyn F, Sales Manager at Red Lion Colonial Hotel, responded to this review

Thank you so much for your lovely review of our hotel. We are excited to hear that we surpassed your expectations and we hope to be your preferred hotel of choice the next time you need lodging in Helena! Take Care, Caitlyn More

Polson, Montana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For an old gal, she is still in pretty good shape. The Colonial is the big game in town when it comes to statewide conventions and it is just too handy not to stay there. The staff seems friendly and helpful. However this week..her restaurant area was getting a facelift, the pool was out of commission, and we were told... More

Was this review helpful? Yes 1
Caitlyn F, Sales Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review of our hotel. We did offer free breakfast with each stay, but have since changed that policy a few months ago. We sincerely apologize for the confusion. You made some valid suggestions about how we can make our hotel more accessible for CPAP. We are actively working on our renovations and hope that you will... More

San Jose, California
1 review
5 of 5 stars Reviewed June 8, 2014

Our TOPS 3 day convention just ended at this hotel. We meet every year at cities in Montana and this was by far the best in my 7 years experience. Rooms were large - good beds/bedding, clean and staff very accomodating in every way. We especially appreciated Jody and Tammy at the lobby restaurant - they went out of their... More

Was this review helpful? Yes
Caitlyn F, Sales Manager at Red Lion Colonial Hotel, responded to this review

Joyce, Thank you so much for your lovely review of our hotel and your TOPS convention. We enjoyed having you all here! I passed along your compliments to Tammy and Jody. We hope to see you soon and thanks again for the lovely review. Take Care, Caitlyn More

Bozeman
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Off the highway, so very little noise, very friendly and helpful front desk staff, not fancy, but very clean and well laid out rooms. Lots of extras in rooms: full length mirror with light over it which provides extra useable space for couples or families, toilet in room with shower and vanity with sink separate, comfy beds with nice linens,... More

Was this review helpful? Yes
Caitlyn F, Sales Manager at Red Lion Colonial Hotel, responded to this review

Thank you so much for taking the time to write a review of our hotel. We are always striving to offer the best in amenities and friendly customer service, and I'm happy to hear you appreciated both. We look forward to seeing you again. Take Care, Caitlyn More

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Additional Information about Red Lion Colonial Hotel

Address: 2301 Colonial Drive, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Lion Colonial Hotel 3*
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Also Known As:
Red Lion Helena
Helena Red Lion

13 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Business Hotel in Helena #9 Family Hotel in Helena
Hotel Class
Official Description (provided by the hotel)
Conference Hotel located 2 miles east of city center & 3 miles from airport (courtesy transfer). ... more   less 
Number of rooms
149

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