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All 22 Helena hotels

Red Lion Colonial Hotel

3.0 of 5 Hotel   |   2301 Colonial Drive, Helena, MT 59601
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63%
Ranked #10 of 22 Hotels in Helena
A recent review
3 of 5 stars reviewed 4 weeks ago
Joe C San Antonio, Texas
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70 reviews from our community

Traveler rating
    20
    24
    15
    7
    4
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17
14
5
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Big Timber, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

When I checked into my room the tv was on and there was a box of chicken nuggets behind the lamp that sits on the table between the beds. The beds were made up with dirty sheets, the floor had not been vacuumed, the bathtub still had a bottle of shampoo on the ledge and there was hair in the... More

Was this review helpful? Yes 1
San Antonio, Texas
Top Contributor
163 reviews 163 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff at the front desk were very pleasant upon check in and offered several options for dinner in the downtown area of Helena. The elevator was quite a ways away from our room as the building was two stories and quite long. Found out it was easier just to haul luggage down a stairwell near room in the morning.... More

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Hamilton
2 reviews
4 of 5 stars Reviewed August 5, 2014

Booked 3 rooms at Colonial Inn Helena for our sons wedding which was also held in the banquet rooms at the hotel. Really enjoyed the premium king room we had for my wife and myself. Can't say enough about the banquet staff and the food during the wedding and the bar staff, our Son and daughter in law had a... More

Review collected in partnership with Red Lion Hotels

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great falls, mt
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

The beds were perfect. Nice TV. The room was clean and cool, but it smelled either old or like someone had previously smoked in there. Really disappointed that the pool was not available but glad to hear that it is being renovated. You can tell they are working to upgrade the entire hotel.

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Mesa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

The beds were perect. Nice TV. The room was clean and cool, but it smelled either old or like someone had previously smoked in there. Would have liked to have a full menu for room service in the room but had to go downstairs and get - not a big deal, we were just tired! The staff was polite.

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 30, 2014

This was good hotel for our overnight stay in Helena. The rooms were clean and worked well for our group of four. The exercise room had everything I needed for a comfortable workout and the breakfast was really good... lots of variety for our picky family.

Review collected in partnership with Red Lion Hotels

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Helena
1 review
5 of 5 stars Reviewed July 13, 2014

Could not has asked for more! They were doing some construction but you would be hard pressed to make an issue of it. Very clean and quiet all in all maybe the best stay in any hotel ever, sorry I didn't get some staff names as they should have been given credit for a great stay!

Review collected in partnership with Red Lion Hotels

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Jason W, Director of Sales at Red Lion Colonial Hotel, responded to this review

Hello Richard, I am thrilled to hear that you enjoyed our hotel so much! On behalf of the Red Lion Colonial, we greatly appreciate your kind words about our charming hotel, and we also thank you for helping us spread the word about our staff and services to our other travelers. Please fell free to contact me directly if I... More

Sturgeon Bay, Wisconsin
2 reviews
4 of 5 stars Reviewed July 12, 2014

The room was clean, the air conditioning worked wonderfully on the very hot days we were there. No continental breakfast but you could order from the attached restaurant for a charge. Only real problems were the internet. We were unable to get connection and when we called the front desk the girl who answered just said "hmm' and gave us... More

Review collected in partnership with Red Lion Hotels

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Jason W, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review, we are happy to hear that you enjoyed our hotel! However, we regret to hear that you were not able to connect to the internet and that you did not have a guest directory available in your room. Thank you for taking the time to bring these issues to our attention. We definitely should have... More

Helena
1 review
2 of 5 stars Reviewed July 8, 2014

It was a huge disappointment that neither the outdoor or indoor pool was available and with no warning. The internet was hard to connect to with both my smartphone and laptop, which may be due to the unsecured network. I tried asking the front desk for things to due in the area, and received a simple there are fire works... More

Review collected in partnership with Red Lion Hotels

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Jason W, Director of Sales at Red Lion Colonial Hotel, responded to this review

Dear Rebecca, On behalf of the Red Lion Colonial, I wanted to write to thank you for the comments you provided about your recent experience at our property, and apologize for what was clearly an unsatisfactory stay. We are extremely disappointed that we let you down, particularly with our communication regarding things to do in Helena, our pool closures and... More

Taber
Contributor
18 reviews 18 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 30, 2014

I was travelling with my daughter and her four children. The room was clean and large. They were happy to provide a pack and play for the baby and a cot for the extra child. We found the hotel to be conveniently located, clean and quiet. I would stay there again.

Was this review helpful? Yes
HelenaColonial, Manager at Red Lion Colonial Hotel, responded to this review

Hello Denise, Thank you for your review! We are very pleased to hear that you enjoyed your stay here with your family! We greatly appreciate your kind words about our charming hotel, and we also thank you for helping us spread the word about our services to other travelers. Please feel free to contact me directly if I can ever... More

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Additional Information about Red Lion Colonial Hotel

Address: 2301 Colonial Drive, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Lion Colonial Hotel 3*
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Also Known As:
Red Lion Helena
Helena Red Lion

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