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Red Lion Colonial Hotel

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2301 Colonial Drive, Helena, MT 59601
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Red Lion Colonial Hotel
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (35)
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Oxnard, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Everything was fine if not above average except you had to pay for breakfast. This was especially disappointing since I had to pay an above average rate for my room. This is not competative with most of the major hotels. I was lucky to get any room since all motels in a two hundred mile radius had no vacancies. A... More 

Was this review helpful? Yes
Billings, Montana
5 of 5 stars Reviewed 6 days ago NEW

We used the meeting rooms, a/v equipment, banquet services. I was very pleased with the service when I requested some things that I had forgotten to order and these things were taken care promptly and efficiently. My sincere thanks to Chelsea for arranging everything. Thank you Bonnie from catering and Kyle for the restaurant. Great job.

Was this review helpful? Yes
Helena C, Guest Relations Manager at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to write a review! We appreciate the positive feedback about your time spent here and your experience with our catering manager and banquets department. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your time spent here. Again, thank you and we look forward to hosting your... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Was pleasantly surprised by this over night stay. The exterior is older but the interior lobby area is updated and striking for an old hotel. The pool and hot tub areas was nice for my family with both an outdoor and indoor pool. The rooms were much larger then average which is perfect for our roll away bed we used.... More 

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Helena C, Director of Sales at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to write a review regarding your stay at our hotel. We appreciate all feedback as this helps us continue to improve all services and, especially, guest relations. We look forward to having you and your family as guests and hope we can make your next stay even better! More 

Billings, Montana
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

Stayed here for business and the beds were very comfortable, the room was clean, and quiet. The lobby and lounge was recently renovated and looks great. Only issue was the water pressure was less when the neighboring room is also showering.

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Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review. We do apologize that you experienced low water pressure in your room at certain times, but we are glad you found our brand new beds comfortable. Large portions of the hotel have been renovated recently, and we agree that the modern updates look great! More 

Butte, Montana
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 24, 2015

I stayed here for a business workshop. I was not impressed. The air conditioning is very loud. They charge for coffee. My room was not cleaned, not even making the bed. When I reported it to the desk, the girl who was busy texting said housekeeping was gone for the day. Really..I think for $129 a night they could make... More 

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Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for choosing our hotel. We appreciate your feedback and apologize for any inconvenience you experienced. We are currently in the process of renovating the entire hotel to improve all guest experiences. We are a full-service hotel and do charge for coffee. However, we do have complimentary coffee in all guest rooms for your convenience. We hope you’ll give... More 

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Murray, Utah
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 19, 2015

I stayed at the Red Lion Colonial Hotel in Helena on account I was running the marathon that weekend. After doing a lot of searching on the internet it looked like the best deal and had gotten good reviews. I was pleasantly surprised to see that the hotel completely lived up to my expectations. First off, the hotel is easily... More 

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Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review. We are delighted that you had a great stay with us! Thank you for participating in a Helena-wide event, we are so happy that our location, food, sauna, and comfortable bed helped to mend your sore marathon muscles! More 

Helena, Montana
1 review
4 of 5 stars Reviewed June 15, 2015

The Red Lion has been going through renovations for the past several years, but it is beginning to look fantastic. We held a day-long business workshop, there and it was a great venue that amply met our needs. Everything was set up professionally, the room was pleasant, the food was terrific, the service was prompt and helpful, and everything was... More 

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for taking notice of the experienced and professional staff. The banquet room renovation is well underway, and once it’s completed, we agree that Red Lion Colonial Hotel will be the premier event venue in Helena. More 

Townsend, Montana
1 review
5 of 5 stars Reviewed June 11, 2015

My elderly parents were guests of the Red Lion recently and I was very impressed by the care and concern with which they were treated. I especially want to thank Crystal at the Front Desk, who really went out of her way to make sure they were taken care of.

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Helena C, Manager at Red Lion Colonial Hotel, responded to this review

We are so happy your parents were taken care of during their stay! Crystal provides excellent guest service, thank you for recognizing her efforts! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 4, 2015

We stayed one night at the Red Lion Colonial Hotel. The rooms were clean and the front desk staff were very helpful. There was no hot food available at the restaurant/bar but there was a huge selection of unhealthy snack foods and microwave meals for purchase. I can't comment on the included breakfast as that happened to fall on Memorial... More 

Was this review helpful? Yes
Helena C, Director of Sales at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to share your experience with us. We are glad you found the rooms to be clean and the front desk staff helpful. It's very important for our guests to feel comfortable and relaxed. I apologize for the lack of hot food available to you during your stay over Memorial Day. We will definitely look... More 

Bozeman, Montana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 11, 2015

Would stay here again no question, very nice and easy for work trip. Right by highway, near food and offers a decent bar and restaurant. Room was basic but clean and comfortable. WIFI was good, tv and amenities were just fine.

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review. We are glad our convenient location worked great for your work trip. The restaurant and guest rooms are currently being renovated. Hopefully you will enjoy the modern updates during your next stay. More 

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