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Red Lion Colonial Hotel

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2301 Colonial Drive, Helena, MT 59601
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1 room 1 guest
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Red Lion Colonial Hotel
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110 Reviews from our TripAdvisor Community

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Traveler rating
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    37
    23
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
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English first
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    (110)
  • Mar-May only
    (35)
  • Jun-Aug only
    (36)
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    (26)
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    (13)
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Helena
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This property, in my opinion, is a five star hotel. The lounge has been newly remodeled and is one of the finest in Helena. The restaurant has also been remodeled and is very modern and comfortable. The Sunday buffet/brunch is one of the best in Helena. The facility is very clean and pleasing to the eye. The hotel personnel that... More 

Was this review helpful? Yes
Helena C, Guest Relations Manager at Red Lion Colonial Hotel, responded to this review

Dear Guest - Thank you so much for taking the time to review your experiences at our hotel! We are glad to hear the remodeling of our hotel made your stay comfortable and enjoyable, and that our staff were so professional and friendly! We appreciate your loyalty and your continued trust in our hotel. Please don't hesitate to call us... More 

Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

While this is an older hotel, it is well maintained and clean. Menu selection is predictable but food is good quality. The housekeeping staff has been very efficient and attentive. When I mentioned a problem with a light, Kayce called in the problem and it was fixed an hour later when I returned to the rom

Was this review helpful? Yes
Helena C, Guest Relations Manager at Red Lion Colonial Hotel, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We hope to welcome you back to the hotel in the near future! Best Regards, More 

Taberg, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked the Red Lion Helena for 2 nights, planning to spend one day suntanning by the outdoor pool. (The only reason I booked this hotel) upon arrival I asked about the pool. Apparently the outdoor pool has been closed for years. The elevators are out of order and the second floor lobby is closed. All that being said we... More 

Was this review helpful? Yes
Helena C, Guest Relations Manager at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to write a review regarding your experiences at our hotel. We are sorry to hear that your arrival experience did not meet your expectations. It is true that we have not had an outdoor pool for several years. We have since taken care to remove ‘outdoor pool’ as a listed amenity on all booking... More 

Travelers are raving about these Helena hotels

Oxnard, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Everything was fine if not above average except you had to pay for breakfast. This was especially disappointing since I had to pay an above average rate for my room. This is not competative with most of the major hotels. I was lucky to get any room since all motels in a two hundred mile radius had no vacancies. A... More 

Was this review helpful? Yes
Helena C, Public Relations Manager at Red Lion Colonial Hotel, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management regarding the sweeping by your room so early in the morning. We do hope... More 

Billings, Montana
1 review
5 of 5 stars Reviewed 4 weeks ago

We used the meeting rooms, a/v equipment, banquet services. I was very pleased with the service when I requested some things that I had forgotten to order and these things were taken care promptly and efficiently. My sincere thanks to Chelsea for arranging everything. Thank you Bonnie from catering and Kyle for the restaurant. Great job.

Was this review helpful? Yes
Helena C, Guest Relations Manager at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to write a review! We appreciate the positive feedback about your time spent here and your experience with our catering manager and banquets department. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your time spent here. Again, thank you and we look forward to hosting your... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

Was pleasantly surprised by this over night stay. The exterior is older but the interior lobby area is updated and striking for an old hotel. The pool and hot tub areas was nice for my family with both an outdoor and indoor pool. The rooms were much larger then average which is perfect for our roll away bed we used.... More 

Was this review helpful? Yes
Helena C, Director of Sales at Red Lion Colonial Hotel, responded to this review

Thank you for taking the time to write a review regarding your stay at our hotel. We appreciate all feedback as this helps us continue to improve all services and, especially, guest relations. We look forward to having you and your family as guests and hope we can make your next stay even better! More 

Billings, Montana
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

Stayed here for business and the beds were very comfortable, the room was clean, and quiet. The lobby and lounge was recently renovated and looks great. Only issue was the water pressure was less when the neighboring room is also showering.

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review. We do apologize that you experienced low water pressure in your room at certain times, but we are glad you found our brand new beds comfortable. Large portions of the hotel have been renovated recently, and we agree that the modern updates look great! More 

Butte, Montana
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 24, 2015

I stayed here for a business workshop. I was not impressed. The air conditioning is very loud. They charge for coffee. My room was not cleaned, not even making the bed. When I reported it to the desk, the girl who was busy texting said housekeeping was gone for the day. Really..I think for $129 a night they could make... More 

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for choosing our hotel. We appreciate your feedback and apologize for any inconvenience you experienced. We are currently in the process of renovating the entire hotel to improve all guest experiences. We are a full-service hotel and do charge for coffee. However, we do have complimentary coffee in all guest rooms for your convenience. We hope you’ll give... More 

Murray, Utah
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 19, 2015

I stayed at the Red Lion Colonial Hotel in Helena on account I was running the marathon that weekend. After doing a lot of searching on the internet it looked like the best deal and had gotten good reviews. I was pleasantly surprised to see that the hotel completely lived up to my expectations. First off, the hotel is easily... More 

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for your review. We are delighted that you had a great stay with us! Thank you for participating in a Helena-wide event, we are so happy that our location, food, sauna, and comfortable bed helped to mend your sore marathon muscles! More 

Helena, Montana
1 review
4 of 5 stars Reviewed June 15, 2015

The Red Lion has been going through renovations for the past several years, but it is beginning to look fantastic. We held a day-long business workshop, there and it was a great venue that amply met our needs. Everything was set up professionally, the room was pleasant, the food was terrific, the service was prompt and helpful, and everything was... More 

Was this review helpful? Yes
Helena C, Manager at Red Lion Colonial Hotel, responded to this review

Thank you for taking notice of the experienced and professional staff. The banquet room renovation is well underway, and once it’s completed, we agree that Red Lion Colonial Hotel will be the premier event venue in Helena. More 

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