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BEST WESTERN PREMIER Helena Great Northern Hotel

#1 of 22 Hotels in Helena
Certificate of Excellence
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835 Great Northern Blvd, Helena, MT 59601
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BEST WESTERN PREMIER Helena Great Northern Hotel
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654 Reviews from our TripAdvisor Community

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Livingston, Montana
1 review
5 of 5 stars Reviewed 3 days ago NEW

Well taken care of during planning, set-up and service all weekend. We took 20+ sleeping rooms (many comments on comfort, quiet & clean), were served outstanding buffet meals and received excellent real time changes in conference room and meal room service as events transpired. Summer did a fine job picking up the account and Daniel showed outstanding executive decision making... More 

Helpful?
Thank LarryStephenson78
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Larry - thank you so much for taking the time to provide a review after your conference here. It was a pleasure to have your group here in Helena at the Great Northern Hotel. We certainly take pride in our staff and our property. Our goal is to exceed your expectations! We look forward to seeing you on a... More 

Albuquerque, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was clean, a bit dated in decor but nicely done. The breakfast was okay in the morning. It was very quiet and did have a microwave and a refrigerator which were much appreciated as I was there for a week in December and a week in January. The only reason I am not rating the hotel higher is that... More 

Helpful?
Thank AbqCindy
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you AbqCindy for your review. We certainly understand that parking can be challenging specifically in the winter due to the snow and losing some spots due to snow piles. Should you chose to stay with us again, please check with the desk if you should encounter a parking difficulty - we want to assist our guests with parking including... More 

United States
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visit Helena once a year, and we always stay at this hotel! The location is so great! There are restaurants, a movie theater, and shops all within walking distance! We will definitely always stay at Best Western Premier Helena!

Helpful?
Thank EireCailin2000
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear EireCailin2000 - we take great pride in receiving such compliments! At 12 1/2 years old, we feel we have set the mark for Montana Hospitality and we try to remain consistent in our product and out staff. Thank you for your continue support of our hotel. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Great Northern Best Western Hotel in Helena is in an excellent location for good food and spirits, the lobby is very inviting and comfortable, and the staff is very professional and accommodating.

Review collected in partnership with Best Western

Helpful?
Thank susanwD8104HQ
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear susanwD8104HQ, Thank you for much for taking the time to leave a review about your guest experience on Trip Advisor. Customer Service if important to us as a team and we make every effort to extend our hospitality to our guests. We hope to see you again at our Hotel! More 

Rockville, Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our first ever trip to Helena so we didn't really know the local scene at all. Dana Strachan on the front desk came through in a big way really helping understand the city and gave us a list the all the local favorites...the insiders info..we had a great trip thanks to this amazing interest in making sure our... More 

Helpful?
Thank TKRockville
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear TKRockville - THANK YOU! Dana is a new member of our management team and has certainly provided a burst of energy to our team. I am so pleased to hear that you enjoyed your stay here in Helena at the Great Northern Hotel - just proving that Helena has so much to offer ALL YEAR AROUND! We look forward... More 

Bozeman, Montana
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Classy but not pretentious. Lovely room, great pool to swim in, friendly staff, good breakfast. ample parking, located in the heart of Helena. Easy to get to other destinations within the City. I would recommend this hotel to anyone who want a very nice place to stay.

Review collected in partnership with Best Western

Helpful?
Thank 13Roxanne
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear 13Roxanne - what a nice compliment you gave us in your review. We take great pride in the hotel and the staff. Thank you for your time in sharing your experience at the Great Northern Hotel. More 

New York City
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My spouse and I had to travel to Helena, Montana for his father's funeral and chose to stay in the Best Western Premier Great Northern hotel there for 3 nights. It was a very nice experience: the hotel lobby is beautifully furnished, with different sitting areas and a warm, welcoming fireplace with gas fire burning. The room we had was... More 

Review collected in partnership with Best Western

Helpful?
Thank ItalyfanNewYorkCity
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you for your warm remarks. We certainly were pleased to help you during your stay in Helena. I do hope our experience our Montana hospitality where ever your travels take you in our great state. Our sincerest sympathy to you and your family during this time. We hope you have an opportunity to return to Helena. More 

Big Sky, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Great Northern is great! I love the downtown location. The staff was helpful and my bed was superb. The only high rating I did not give was for price. I thought the price was on the high side, given the time of year (off season for visitors and the Capitol).

Review collected in partnership with Best Western

Helpful?
Thank Catherine C
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Catherine - thank you for your kind review of the Great Northern Hotel. Our guests do often rave about the comfort of the bed. You were here on a high demand, sold out night with the MT Chamber of Commerce conference. Many of our peer hotels were also sold out that night. As a conference hotel, our business stays... More 

Great Falls, Montana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

EXCELLENT CUSTOMER SERVICE!! From the initial phone call to book the reservations to the final checkout the service was great. All the staff were very accommodating... I attended a business dinner the night of our stay...the staff that attended our table was very courteous and responsive to my needs. Looking forward to staying at the Great Northern again.

Review collected in partnership with Best Western

Helpful?
Thank BoomerBud
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear BoomerBud - thank you for the wonderful review here on Trip Advisor. We take great pride in our property and in our staff - I am always pleased to hear it was shinning during you visit. Please keep us in mind when your travels bring you back to Helena. More 

Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 2, 2016

As with Best Western plus, I found this hotel met the usual high standards of cleanliness and helpful staff. The rooms were comfortable and the breakfast was good. I felt a little uncomfortable about leaving my car in an unsecured car park but had not issues. A good place to stay in Helena or on your trip down the i15

Helpful?
Thank Adam S
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you for reviewing our Best Western PREMIER here in Helena. We certainly enjoy a nice following of guests using that I 15 corridor this time of year! Safe travels! More 

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