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BEST WESTERN PREMIER Helena Great Northern Hotel

#1 of 22 Hotels in Helena
Certificate of Excellence
3.0 of 5
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835 Great Northern Blvd, Helena, MT 59601
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BEST WESTERN PREMIER Helena Great Northern Hotel
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Ranked #1 of 22 Hotels in Helena
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Scott M Bozeman, United States
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558 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

I loved this hotel! The look was beautiful, in a gorgeous part of Helena, and was also the most pet friendly place we have been too. We were passing through on our way to our big move in Washington, and my children agreed it was the best hotel. Only (minor) complaint I had, was I didn't like the beds, but... More 

Was this review helpful? Yes
Bozeman, United States
5 of 5 stars Reviewed 4 days ago NEW

The hotel is perfectly located. Was there for a conference but brought the family. Easy access to food, children's museum, and the carousel, gave them plenty to do...along with the nice pool area in the hotel. Very comfortable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Scott M. - thank you for your review. We appreciate you mentioning that the Great Northern Hotel and the town center are great for work and family time. There is so much to do when visiting Helena. Hope you found some things that will bring you back! Marti Bara, General Manager More 

Zenon Park, Canada
5 of 5 stars Reviewed 6 days ago NEW

Very good hotel. Staff is awesome. Making Helena a good place to visit.. Love Montana. Keep up the good work and it will be a pleasure to go back again. Little detail about room cleanliness, staff makes the corners round. Make sure you take an extra two minutes to clean the corners.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Clement D - So pleased to hear our returning guests that notice the continued investment that we put into the Great Northern Hotel. Our goal is to always have that appearance of nearly new. We are proud of the GNH team players and the tenure they have been here at the hotel. We look forward to future visits from... More 

Moses Lake
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here because my daughter was interested in visiting Carroll College. This property is located directly across the street from the college in a beautiful walking area. There were many restaurants and even a movie theater within walking distance. The staff was friendly and helpful during our stay. The breakfast had a large variety of choices and included a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Sharon F - We are pleased that you enjoyed your stay with! Our location in the downtown area and so close to Carroll College mays any visit to Helena easy. We are very fond of Carroll College and have been proud to have many students on our staff over the years. We hope CC was the right choice for... More 

Richmond, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed for a week long family reunion. Having only stayed in my childhood home on previous visits, it was difficult to make the decision to stay in a hotel. We certainly made the right decision to stay at the Great Northern. Beautifully decorated, very clean, an EXCELLENT staff to insure that any need was cared for immediately. We have... More 

Was this review helpful? Yes 1
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Luluk1976 - We do aim high here as a team to exceed our guest expectations! Our staff works hard to demonstrate team work in all areas of the hotel - thank you for your generous compliments. We are in the business to serve and we enjoy doing it (even cracking real eggs!) We will see you on your next... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

Everything about this hotel is top notch. The staff, banquet facilities, meeting rooms, all excellent. Really made me feel special & was more than willing to help with whatever was needed. I was there for a convention, but would not hesitate to go back just for leisure.

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Diana B - thank you for the great review! We have had some wonderful groups this summer and have really enjoyed working with them! So glad you enjoyed your time at the Great Northern Hotel! I do hope you have an opportunity to come see us again! Marti Bara, General Manager More 

Ephrata, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

All the staff were great, from the hotel manager, chef, maid, maintenance. Friendly and helpful. Parking a little tight but close to downtown and the shuttle service was fast and efficient. We were there for a convention and enjoyed all the banquet meals. The food was nicely prepared and served with finness.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear John L - thank you for the great review. Helena has much to offer our guests and visitors. I do hope it left you wanting to come back on a future trip! Marti Bara, General Manager More 

Helena, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is centrally located. The front desk staff are courteous and efficient. We didn't eat breakfast, but it is more complete than most. Our problem is that we like to sleep in a cool room. Set the thermostat at whatever temperature you like, but the room will always be at 70 degrees.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you Les L for your review. We have staff on 24 hours a day to assist our guests with any issues in their room. I am sorry we were not requested to assist you during your stay. We appreciate your continued business at the Great Northern Hotel and hope to be able to make your next stay comfortable. Marti... More 

Linlithgow, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights during our 3 week touring holiday, and possibly the best hotel we stayed in and certainly not the most expensive. It is in the Downtown area of Helena but quiet and pedestrian friendly, built on the site of the old rail station to a high standard. Rooms ,breakfasts etc were excellent.

Was this review helpful? Yes 1
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear PJJ922 - thank you for the warm compliment! We do aim to exceed our guest expectations and the staff take that mission seriously. Nestled in the Great Northern Town Center it can seem very calm and peaceful, even on our busy days. We are pleased you enjoyed your stay. Enjoy the rest of your trip - Marti Bara, General... More 

Aruba
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The place was clean - service was great - staff was very helpful -overall great hotel experience. We had an infant in the party that required flexible time to clean the rooms due to naps in a new time zone.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dennis B - It was a pleasure to have you at the Great Northern Hotel. It is our goal to accommodate each guest needs - from infant naps to those much deserved adult naps! Helena has so much to offer - I hope you have an opportunity to come see us again! Marti Bara, General Manager More 

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