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All 22 Helena hotels

BEST WESTERN PREMIER Helena Great Northern Hotel

4.0 of 5 Hotel   |   835 Great Northern Blvd, Helena, MT 59601
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94%
Ranked #1 of 22 hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Marylou B Wyoming, United States
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364 people have reviewed this hotel

Traveler rating
    271
    72
    14
    2
    5
See reviews for
100
71
17
144
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Wyoming, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is tucked away in a unique downtown arts district in Helena. A bit difficult to find but worth the effort. Parking/unloading was a bit problematic due to the limited space around the entry way. Shakespeare in the park was playing, the carousel was running and the ice cream shop was open on a Sunday evening so it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

MarylouB - What a great description of the hotel and the Great Northern Town Center! Every season offers something for everyone! And always centered around "FUN"! Should you plan a trip back this way - please consider staying with us again! Marti Bara. General Manager More

Carlsbad
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been staying at the Great Northern for years. It is in the heart of Helena so during the summer I walk everywhere from the hotel. It is close to a good number of restaurants and a movie theater. The hotel's staff is great (very friendly and accommodating). The rooms are clean and well maintained.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Judd H - thank you for being one of our returning guests to the Great Northern. Your great comments and return visits support that we are taking care of the customer. We are ever changing and improving - which again, return customers are able to experience. We look forward to seeing you again! Marti Bara, General Manager More

Missoula, Montana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is one of the nicer BWs when it comes to decor. Rooms are attractively furnished and in great repair. Beds are comfortable. Breakfast is pretty good but could be better if they had more whole foods options, though they do offer real cheese. The location couldn't be better especially if traveling with kids. There is a carousel and science... More

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear MissoulaTravelers - thank you for taking the time to leave a review on Trip Advisor. We certainly appreciate our guests sharing their experience with fellow travelers. Your suggestions for the improvements are reviewed by all the team so that we can enhance the guest stay. We offer the best rates available and do our best to offer the government... More

Great Falls, Montana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had one of the most fun evenings in a long time. The food was great and the sevice was stellar! A young lady by the name of "Nat" took care of us and we had an incedible time. We travel and eat out a lot and she rates up there with the Capitall Grille server experiance. If you dine... More

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Leslie O - thank you for giving a shout out to Nat from the Silver Star Steak Co. ! Silver Star have something for everyone and is an excellent asset to the hotel. Burgers, salads to great steaks - there is something for everyone. Hope to see you again! Marti Bara, General Manager More

Mankato, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

Super, super friendly staff, clean, comfy, GREAT VIEWS!!! I recommend this place very highly! The room had comfy places to curl up and read, lots of pillows, double sink, which was handy, even the coffee that was provided in the room was GOOD coffee!

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you for your great review! We certainly appreciate you letting other travelers know about the great amenities that we sometimes forget to mention - most all rooms do have 2 sinks. Which is a great benefit for our guests. We hope you enjoyed your stay in Montana and have an opportunity to come back again. Marti Bara, GM More

San Mateo, California
Top Contributor
62 reviews 62 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night upper floor and the room was comfortable, clean and quiet. Free parking in the rear lot and there are other restaurants and a movie theater within walking distance. The Silver Star Steak Company restaurant is actually accessible through a door in the hotel lobby. Good food and a good bar. I highly recommend this hotel and will... More

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Rp-Yp - thank you for your review after your recent stay with us! We are downtown but are able to provide great quiet rooms for our guests! Even the lightest sleepers love to stay here. I do hope you have an opportunity to return Montana in the future and will consider staying with us! Thank you. Marti Bara, General Manager More

Polson, United States
1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel!!! The service is always very professional and friendly. They are always willing to help. The rooms are quiet and clean! The beds are comfortable and the rooms are nice and quiet. I had a view of the carousel and waterfall. There is a nice pool, hot tub, and exercise room. I also love the breakfast! They... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Lynn L - we appreciate you being a satisfied returning customer! Marti Bara, GM More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Very friendly employees, kids enjoyed the pool (and we enjoyed the hot tub); it wasn't busy, but a nice enough space. Lived that we could walk where we wanted to go. Rooms are spacious & clean, and the free hot breakfast in the morning was great.

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Jennifer S, Thank you for taking the time to write a review on Trip Advisor. We know that we satisfy so many guests each year and look forward to meeting new guests like yourself. I do hope you will consider staying with us when travelling to Helena on any future trip. Marti Bara, General Manager More

Newberg, Oregon
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

If you read the other negative reviews you will read about two rooms; he adjoining room which can be very noisy or the room with the huge HVAC system directly outside the windows. Even though we booked 7 months in advance and requested a quiet room and we reconfirmed a week in advance, guess which room we were given first?... More

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Newbergians - I am sorry you were not able to satisfy you at our property last week. We had blocked a 3rd floor corner room, meeting your noted request for "quiet area, light sleepers". This king feature is a much desired room which we chose to meet your requests and held all day. At the time of your arrival... More

Banff National Park, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

We have stayed here for the past three summers and were once agan very happy with the hotel. Service was excellent, we got the room we requested - it was clean and comfortable. We like the first floor rooms that open out to the pool deck so the kids can swim without going through the rest of the hotel. We... More

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you for your kind words - we know that we are able to meet the needs of so many guests and they continue to return. Enjoy your summer. Marti Bara, General Manager More

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Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Helena Great Northern Hotel 4*
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Also Known As:
Best Western Helena
Helena Best Western

86 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Helena #1 Business Hotel in Helena #2 Family Hotel in Helena #2 Best Value Hotel in Helena
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
Number of rooms
101

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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