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All 22 Helena hotels

BEST WESTERN PREMIER Helena Great Northern Hotel

4.0 of 5 Hotel   |   835 Great Northern Blvd, Helena, MT 59601
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Ranked #1 of 22 Hotels in Helena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
David C Airdrie
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396 reviews from our community

Traveler rating
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    78
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    5
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115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Airdrie
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent location. Very clean and comfortable rooms and well decorated. Quiet on the 3rd floor. Excellent service at check in. We did not eat the morning complimentary breakfast so cannot rate this. Close to shopping. Excellent Steak House restaurant in the Hotel. Ate there and service was very efficient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Montana
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

Had on open evening and spent it in Helena Montana. My wife and I stayed one night in the Great Northern and we're treated very well. Very nice and very clean room. The staff went out of their way to give us a nice Montana welcome. Cookies at night and free eggs and hash browns in the morning. I will... More

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Saratoga, CA
Top Contributor
93 reviews 93 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were on a grand tour up through Edmonton, and back through yellowstone park to home. One of our sops was at this hotel. I only have 2 major quibbles- it is hard to find the front door- and when you do you may be disappointed- since one unattended parking lot is a block away and the other is near... More

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Mithra, We are sorry to hear about your wrist. The tiles shouldn't be slippery, so we will be sure to review with housekeeping how these are being cleaned. And yes we know our parking can be tricky. Being a downtown location the options are limited and we have tried to provide as much free parking as possible. We are glad... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel is clean and a great place to stay. We had a problem with a plugged toilet when we first arrived and they fixed it right away. The hotel is hard to find due to its location, but the GPS took us right to the hotel. The staff are great to help you and the breakfast is one of... More

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Darby M, Thank you for taking the time to review us on Trip Advisor. I am glad to hear our staff took care of your problem right away, customer service is always our first priority! GPS's are so handy these days, I'm glad it took you right to us. Come see us again if you are in the area. Marti... More

Helena, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was very clean, comfortable and in beautiful downtown Helena which in it self is a fun place to be. I would stay here anytime. The staff are wonderful and the cookies waiting for you at the door are great.

Review collected in partnership with Best Western

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Deann D - Thank you! Our goal is to provide excellent customer service to all our guests - and we always hope we have gone above and beyond. You are so right - Helena is fun and has much more to offer then folks might even be aware of! We appreciate your time to review our property. Marti Bara, General... More

Saint Anthony
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay even though it is hard to find the hotel's location. The service is great and the staff are very helpful. The breakfast was one of the best I have had at a hotel. There were a variety of foods for breakfast.

Review collected in partnership with Best Western

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Jerri B - I am delighted to hear you enjoyed your stay at the Great Northern Hotel. We understand locating us nestled in the downtown is a bit more difficult then our highway peers. We are certainly here to assist with directions. Please come see us again! Marti Bara, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Hotel was nice and the staff was great. Everyone was so kind and friendly. Not once did I ask for some thing, and it was fulfilled And not once did I pass a staff member in hallway or in elevator where the person did not have a warm greeting and contagious smile. Breakfast buffet was great also!

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you for your great review! We know every guest has their own preferences in hotels and we feel we satisfy the majority! So pleased to know we exceeded your expectations! Marti Bara, General Manager More

Reno, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The only thing Premiere about this hotel is that they have convention space. Other than that it is not better than a Best Western or Best Western Plus. The rooms are comfortable but paper thin and the breakfast isn't anything out of the ordinary. We wouldn't stay here again simple because of the cost. Helena is the capital so I... More

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Jeri C, Thank you for taking the time to leave a review on Trip Advisor. As a PREMIER property we offer many more guest amenities that are standard. I hope you enjoyed Helena and that you will consider visiting our city again in the future. Thank you, Marti Bara, General Manager More

Ridgway, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good Best Western. Comparable to a hilton or marriott . Breakfast is free. Not superb but adequate, like a Drury or Hampton. Walking distance to Last Chance Gulch, also a couple of restaurants available in the Great Northern center where hotel is located

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you Charles C for taking the time to review the Great Northern Hotel. Our central location makes it easy for our travelers to get around in Helena. We hope you will have an opportunity to come back on a future stay! Marti Bara, General Manager More

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our recent stay in Helena was made even better due to this hotel. Room was very large, very clean, quiet, had a great area with extra sink, microwave, fridge and coffee pot. The hot breakfast provided was excellent, large variety of items. Loved the location, easy walk to Last Chance Gulch and food in the area. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Lesley G - thank you for your kind works regarding our hotel. Helena has so much to offer our guests, we do hope you will be able to return again. Marti Bara, General Manager More

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Additional Information about BEST WESTERN PREMIER Helena Great Northern Hotel

Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Helena Great Northern Hotel 4*
Number of rooms: 101
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Also Known As:
Best Western Helena
Helena Best Western

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