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BEST WESTERN PREMIER Helena Great Northern Hotel

#1 of 22 Hotels in Helena
Certificate of Excellence
3.0 of 5
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835 Great Northern Blvd, Helena, MT 59601
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BEST WESTERN PREMIER Helena Great Northern Hotel
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Ranked #1 of 22 Hotels in Helena
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
RJFfromCO
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528 Reviews from our TripAdvisor Community

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    102
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel in a lovely location. The hotel is located next to the carousel, children's museum, brew pub, attached to an excellent steakhouse and its lovely. The service was excellent. The breakfast was free and above average for a serve yourself continental breakfast. There is also a coffee bar and creepier around the corner for that morning latte.... Parking is... More 

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear RJFfromCO - you gave a great description of our hotel and surrounding area! Thank you. We are pleased to hear you enjoyed your time in Helena! Hope your travels are great and that you will consider staying with us again in the future. General Manager, Marti Bara More 

Honolulu, Hawaii
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is a newer hotel in Helena, very clean. Spacious rooms, comfortable beds, and walking distance to the walking mall at Last Chance Gulch. The staff were all super friendly and helpful. And my nieces enjoyed the pool, which is long enough for lap swimming. If you're traveling with family, just step out the door and you're at the carousel... More 

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Michele A - Thank you so much! What a great review of your experience staying with us at the Great Northern Hotel. We take great pride in our staff and our property. We feel strongly that Helena has much to offer travelers to our community - arts, outside activities, museums, galleries and wonderful food at our locally owned restaurants.... More 

Big Timber,Montana, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Great Northern Hotel was quite enjoyable, with great staff, beautiful rooms, and easily accessible. The price for a Montana hotel seemed a little to much. We stay at a comparable Billings, Montana hotel for about $50 less. We did enjoy the location near the Carousel, Carroll College and the Brewhouse.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Thank you Parry A for your review. We are pleased to hear you enjoyed your stay in Helena. We feel Helena does offer many choices of lodging to accommodate visitors - we are glad you chose to stay here at the Great Northern Hotel. It is a busy summer in the State of Montana - have a great one! Marti... More 

Manchester, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent just over 2 weeks here. I chose this hotel as it seemed to be close to most things ..friendly staff and ok rooms i was downstairs which was good as we had an outside patio area with seats. downside they seemed to put dogs in the adjoining room i had a very noisy evening with constant barking until... More 

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Tinaparry99 - thank you for your review. We are a pet friendly hotel, however, we ask guests to not leave an unattended pet in their rooms, for this very reason. I apologize for any noise they created. The Great Northern is centrally located in the town center for easy access by car or by foot to much of Helena.... More 

Missoula, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel. Clean, spacious, well appointed and friendly staff. The breakfast pleased my husband and that is hard to do. The nearby restaurants and shopping is nice. I wish they were all this great.

Review collected in partnership with Best Western

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Ann G - thank you for your warm review. We feel Helena has much to offer all our visitors. These summer evenings offer great times for walks and attending various festivals. We have information at our front desk about what is going on during guest stays and it can be viewed on Helenamt.com We hope to see you back... More 

Silver Spring, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

We are family of 4 and were traveling to visit friends. This was a great property - comfortable rooms and friendly staff. Good location - near movie theater and restaurants as well as within walking distance to historic Helena. The Fusion Grill behind the hotel was wonderful! for folks with little children the Great Northern Carousel is also located behind... More 

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Wendy K - we love it when our guests have this fun and warm review after staying with us. Montana and Helena have so much to offer our out of state visitors! I do hope you enjoyed your time in the state! Thank you for taking the time to share your experience here at the Great Northern Hotel! Marti... More 

Grand Junction, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in four different hotels on my trip to and from Helena and this was by far the best. The beds were firm yet comfortable, everything worked and seemed to be of good quality and the hotel was conveniently located and had a nice downtown area. The breakfast could be better, it was the standard hotel buffet style, but... More 

Review collected in partnership with Best Western

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Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Jason B - thank you so much for your review. I am glad to hear you enjoyed your stay with us, and that the coffee was so good! We look forward to seeing you the next time you are in town! More 

Calgary, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Disappointed in our stay compared to last time!!Room that we were provided couldn't gain access(2 times separately) as the room cards wouldnt work.Phoned front desk and was told to wait for maintenance person to help us gain access to the room.Unfortunately the front desk told us the maintenance person not on site and had to wait!!The front desk did not... More 

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear kanuck2015; Thank you for staying with us again. I am so very sorry to hear of your difficulties with your recent stay. Thank you for your review on trip advisor. We appreciate you taking the time to share your experience. I am sending you a message also, in the hopes I can get more information from you to look... More 

Canby, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very wonderful hotel. Clean, comfortable and quiet. It is in the heart of the city and within walking distance to all the shops, restaurants and attractions. I would recommend this hotel to both business travelers and families alike.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Cheryl E. - we welcome everyone, weather on business or leisure (or a mix of both this time of year). I hope you enjoyed your visit to Carroll College. We are pleased to employ a couple of hard working students from Carroll and have over our 12 years in business. We hope we will see you again. Marti Bara,... More 

Inverness, Montana
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night on this trip (but have stayed here before). The front desk staff was warm and welcoming immediately upon entering the door to this hotel. It's a pretty new property but has the feel of an historic hotel with details and amenities that harken back to the old days of railroad. Our room was clean and... More 

Was this review helpful? Yes
Marti B, General Manager at BEST WESTERN PREMIER Helena Great Northern Hotel, responded to this review

Dear Katie B - Thank you for your warm compliments of our hotel and our staff. As evident from each review, each visit is individual but we are proud to present a professional, warm and caring staff to welcome each guest. We hope you are able to come stay with us again on a future trip to Helena. Marti Bara,... More 

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